Florida Department of Education
Curriculum Framework 

Program Title:	Human Resources Administrator 
Career Cluster:	Business Management and Administration

CCC	
CIP Number	0552020105	
Program Type	College Credit Certificate (CCC)	
Program Length	21 credit hours	
CTSO	PBL, BPA	
SOC Codes 	11-3121 – Human Resources Manager	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	

Purpose

This certificate program is part of the Business Administration AS degree program (1552020102).   

A College Credit Certificate consists of a program of instruction of less than sixty (60) credits of college-level courses, which is part of an AS or AAS degree program and prepares students for entry into employment (Rule 6A-14.030, F.A.C.).

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Business Management and Administration career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Business Management and Administration career cluster. 

The content includes but is not limited to human resources management, recruitment and staffing, compensation & benefits administration, employment law, records management, and introduction to business.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Standards

After successfully completing this program, the student will be able to perform the following:

Professional Skills:
01.0	Prepare and use financial information to support decision-making.  
02.0	Demonstrate an understanding of accounting operations. 
03.0	Manage business information using appropriate technology.  
04.0	Demonstrate effective business communication skills.  
05.0	Describe the significance of legal and ethical issues in a business environment.  
06.0	Identify the role and function of human resources in the business environment.   
07.0	Demonstrate employability skills.  
09.0	Demonstrate an understanding of management activities.  

Program Skills:

10.0	Examine the major principles of human resources.  

Florida Department of Education
Student Performance Standards

Program Title:	Human Resources Administrator
CIP Number:		0552020105
Program Length:	21 credit hours
SOC Code(s):		11-3121

This certificate program is part of the Business Administration AS degree program (1552020102).  At the completion of this program, the student will be able to:	
Professional Skills: 	
01.0	Prepare and use financial information to support decision-making. The student will be able to: 	
01.01	Apply the accounting cycle steps to various business scenarios.	
01.02	Apply cash control procedures to various business scenarios.	
01.03	Use source documents to prepare and analyze transactions. 	
01.04	Describe internal control methods, cyber security protocols, and fraud controls.	
01.05	Apply Generally Accepted Accounting Principles (GAAP) in the context of global business operations.	
01.06	Analyze financial information to make informed business decisions.	
02.0	Demonstrate an understanding of accounting operations. The student will be able to:	
02.01	Examine accounts receivable and payable in different business scenarios to identify possible issues.	
02.02	Compare and contrast profit vs. not-for-profit accounting.	
02.03	Prepare and interpret profit analysis reports and their impact on organizational performance.	
02.04	Describe differences in planning for operating expenditures and capital expenditures.	
02.05	Describe the principles related to pricing decisions.	
02.06	Use pricing principles to justify business decisions.	
02.07	Assess the impact of taxes on business operations.	
02.08	Conduct a basic financial ratio analysis.	
03.0	Manage business information using appropriate technology.  The student will be able to:	
03.01	Identify and use the appropriate technology in various business settings.	
03.02	Demonstrate proficiency in the use of word processing, spreadsheet, database, & presentation software, collaboration tools, and other office software commonly used in business.	
03.03	Utilize technology to access, research, analyze, organize and interpret business information. (i.e., dashboards, reports)	
04.0	Demonstrate effective business communication skills.  The student will be able to:	
04.01	Identify and effectively utilize appropriate oral and written communication skills in diverse business settings.	
04.02	Employ effective interpersonal communication skills in various business settings.	
04.03	Exhibit listening and empathy skills that aid in achieving stakeholder satisfaction.	
04.04	Demonstrate effective teamwork skills (collaboration, cooperation, negotiation, providing and receiving feedback).  	
04.05	Apply effective conflict resolution skills, including in legal, interpersonal, and ethical circumstances.	
04.06	Recognize the importance of a growth mindset to improve outcomes.	
04.07	Apply appropriate tone and professional demeanor in business communications, including e-mails, correspondence, conference calls, conversation, text messages and virtual meetings.  	
04.08	Apply business-level writing standards in all correspondence.	
04.09	Prepare, outline, and deliver an effective oral presentation in person as well as through a virtual live video platform, using appropriate visual material.	
04.10	Research and interpret information retrieved from various primary and secondary sources. 	
04.11	Compose a document responding to and interpreting diverse types of business information.	
04.12	Demonstrate ability to communicate effectively with diverse stakeholders.	
05.0	Describe the significance of legal and ethical issues in a business environment.  The student will be able to:	
05.01	Explain the essential elements of a contract and other negotiable instruments. 	
05.02	Differentiate the main types of intellectual property rights.	
05.03	Identify the appropriate use of employer property.	
05.04	Describe the role of confidentiality in business.	
05.05	Explain the decision-making process using ethical reasoning and the consequences of unethical choices in a business environment.	
05.06	Differentiate between ethical reasoning and judgment and acting in accordance with legal responsibilities.	
05.07	Discuss how values, attitudes, and cultural differences influence ethical decision-making.	
05.08	Explain legal, ethical, and privacy issues related to business communications, including the transmission and storage of electronic data. 	
06.0	Identify the role and function of human resources in the business environment. The student will be able to:  	
06.01	Describe and conduct a job analysis.	
06.02	Identify the role, principles and functions of recruitment and staffing.	
06.03	Demonstrate effective interview methods, including the use of current technology.	
06.04	Identify methods of employee onboarding, orientation, training, development, and retention.	
06.05	Identify the components of compensation and benefits plans, and evaluate the potential for inequity in compensation and benefits.	
06.06	Describe the legal issues associated with compensation and benefits plans.	
06.07	Describe the administration of, and costs associated with, employer compensation and benefits plans. 	
06.08	Describe current provisions of human resources laws, including but not limited to the Civil Rights Acts, Equal Employment Opportunity Commission (EEOC), American with Disabilities Act (ADA), Equal Pay Act (EPA), Fair Labor Standards Act, Affordable Care Act (ACA), and Family and Medical Leave Act (FMLA).	
06.09	Identify methods to protect organizations from potential legal action.	
06.10	Describe Future of Work trends and which careers are most likely to be impacted by automation and technology advances.	
07.0	Demonstrate employability skills.  The student will be able to:	
07.01	Identify sources of employment, internship, and apprenticeship opportunities, where applicable.	
07.02	Use government digital resources to identify jobs, wage, and employment trends for your occupation.	
07.03	Describe the job search process.	
07.04	Complete a resume and a cover letter.	
07.05	Complete an electronic job application form correctly.	
07.06	Identify methods for securing an employment reference.	
07.07	Prepare a resume for electronic distribution.	
07.08	Demonstrate effective job interview techniques and identify different types of interviews.	
07.09	Identify pre- and post- interview strategies.	
07.10	Identify and demonstrate appropriate responses to feedback from supervisors.	
07.11	Identify and demonstrate acceptable work habits.	
07.12	Describe the importance of an employee’s ability to be flexible in the workplace.	
07.13	Demonstrate effective time management skills.	
09.0	Demonstrate an understanding of management activities.  The student will be able to:	
09.01	Describe the functions of management and their impact on an organization’s ability to achieve its goals.	
09.02	Describe how an organization’s mission and vision drive the formation of strategic policy.	
09.03	Distinguish the goals among business, government, and non-profit organizations.	
09.04	Describe basic management roles, including interpersonal, informational and decision-making.	
09.05	Discuss political, conceptual, interpersonal, and diagnostic skills required in management. 	
09.06	Describe the value and application of data to management decision-making.	
09.07	Describe how creativity and innovation are significant contributions to successful management.      	
09.08	Identify the impact of organizational culture.	
09.09	Demonstrate effective time management skills.	
09.10	Use presentation skills, and appropriate media to describe the progress, results and outcomes of the experience.	
Human Resources Specialization:	
10.0	Examine the major principles of human resources.  The student will be able to:	
10.01	Analyze the functions of human resources.	
10.02	Explain the employer’s relationship with the Human Resources Department.	
10.03	Analyze the strategic role of human resources in an organization.	
10.04	Compare and contrast the benefits and limitations of internal and external recruiting.	
10.05	Describe various methods of recruitment.	
10.06	Create and analyze job descriptions and position requirements.	
10.07	Analyze KSAs (knowledge, skills, & abilities) of potential internal candidates for open positions.	
10.08	Describe interviewing skills and techniques appropriate to in-person and virtual settings.	
10.09	Describe the process of onboarding.	
10.10	Identify training and development strategies within the human resources department.	
10.11	Analyze and select appropriate in-person and virtual interview techniques.	
10.12	Identify candidates for selection and hiring, including contract and temporary positions.	
10.13	Describe compensation and benefit plans.	
10.14	Describe the legal issues associated with compensation and benefit plans.	
10.15	Identify human resource challenges and provide possible solutions.	
10.16	Identify proactive steps to address potential human resource challenges.	
10.17	Describe the provisions of the Civil Rights Acts, Equal Employment Opportunity Commission (EEOC), American with Disabilities Act (ADA), Equal Pay Act (EPA), Fair Labor Standards Act, Affordable Care Act (ACA), Family and Medical Leave Act (FMLA), and other laws as they apply to human resource functions.	
10.18	Describe the oversight function of Federal and State administrative and regulatory agencies as they relate to human resources.	
10.19	Explain how perceptions of compensation differ among different stakeholders.	
10.20	Define internal equity within an organization.	
10.21	Discuss external competitiveness.	
10.22	Examine the effect of political, economic, social, and cultural factors on human resources.	
10.23	Identify criteria for effective performance management.	
10.24	Discuss the employment and onboarding processes for contract and temporary positions.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students.

Career and Technical Student Organization (CTSO)

Phi Beta Lambda (PBL) and Business Professionals of America (BPA) are the intercurricular career and technical student organizations providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.

Additional Resources

For additional information regarding articulation agreements, Bright Futures Scholarships, Fine Arts/Practical Arts Credit and Equivalent Mathematics and Equally Rigorous Science Courses please refer to:
http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml.