Florida Department of Education
Curriculum Framework 

Program Title:	Business Specialist
Career Cluster:	Business Management and Administration

CCC	
CIP Number	0552020103	
Program Type	College Credit Certificate (CCC)	
Program Length	12 credit hours	
CTSO	PBL, BPA	
SOC Codes 	11-1021 – General and Operations Managers	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	

Purpose

This certificate program is part of the Business Administration AS degree program (1552020102).   

A College Credit Certificate consists of a program of instruction of less than sixty (60) credits of college-level courses, which is part of an AS or AAS degree program and prepares students for entry into employment (Rule 6A-14.030, F.A.C.).

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Business Management and Administration career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Business Management and Administration career cluster. 

The content includes but is not limited to instruction to individuals in the areas of planning, organizing, directing and controlling of a business, with emphasis on selected theories of management and decision making and the knowledge and understanding necessary for managing people and functions.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Standards

After successfully completing this program, the student will be able to perform the following:

Professional Skills

01.0	Manage business information using appropriate software.
02.0	Demonstrate effective business communication skills.
03.0	Demonstrate employability skills.

Florida Department of Education
Student Performance Standards

Program Title:	Business Specialist
CIP Number:		0552020103
Program Length:	12 credit hours
SOC Code(s):		11-1021

This certificate program is part of the Business Administration AS degree program (1552020102).  At the completion of this program, the student will be able to:	
Professional Skills: 	
01.0	Manage business information using appropriate technology.  The student will be able to:	
01.01	Identify and use the appropriate technology in various business settings.	
01.02	Demonstrate proficiency in the use of word processing, spreadsheet, database, & presentation software, collaboration tools, and other office software commonly used in business.	
01.03	Utilize technology to access, research, analyze, organize and interpret business information. (i.e., dashboards, reports)	
02.0	Demonstrate effective business communication skills.  The student will be able to:	
02.01	Identify and effectively utilize appropriate oral and written communication skills in diverse business settings.	
02.02	Employ effective interpersonal communication skills in various business settings.	
02.03	Exhibit listening and empathy skills that aid in achieving stakeholder satisfaction.	
02.04	Demonstrate effective teamwork skills (collaboration, cooperation, negotiation, providing and receiving feedback).  	
02.05	Apply effective conflict resolution skills, including in legal, interpersonal, and ethical circumstances.	
02.06	Recognize the importance of a growth mindset to improve outcomes.	
02.07	Apply appropriate tone and professional demeanor in business communications, including e-mails, correspondence, conference calls, conversation, text messages and virtual meetings.  	
02.08	Apply business-level writing standards in all correspondence.	
02.09	Prepare, outline, and deliver an effective oral presentation in person as well as through a virtual live video platform, using appropriate visual material.	
02.10	Research and interpret information retrieved from various primary and secondary sources. 	
02.11	Compose a document responding to and interpreting diverse types of business information.	
02.12	Demonstrate ability to communicate effectively with diverse stakeholders.	
03.0	Demonstrate employability skills.  The student will be able to:	
03.01	Identify sources of employment, internship, and apprenticeship opportunities, where applicable.	
03.02	Use government digital resources to identify jobs, wage, and employment trends for your occupation.	
03.03	Describe the job search process.	
03.04	Complete a resume and a cover letter.	
03.05	Complete an electronic job application form correctly.	
03.06	Identify methods for securing an employment reference.	
03.07	Prepare a resume for electronic distribution.	
03.08	Demonstrate effective job interview techniques and identify different types of interviews.	
03.09	Identify pre- and post- interview strategies.	
03.10	Identify and demonstrate appropriate responses to feedback from supervisors.	
03.11	Identify and demonstrate acceptable work habits.	
03.12	Describe the importance of an employee’s ability to be flexible in the workplace.	
03.13	Demonstrate effective time management skills.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students.

Career and Technical Student Organization (CTSO)

Phi Beta Lambda (PBL) and Business Professionals of America (BPA) are the intercurricular career and technical student organizations providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.

Additional Resources

For additional information regarding articulation agreements, Bright Futures Scholarships, Fine Arts/Practical Arts Credit and Equivalent Mathematics and Equally Rigorous Science Courses please refer to:
http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml.