2020 – 2021
Florida Department of Education
Curriculum Framework 

Program Title:	Applied Management 
Career Cluster:	Business Management and Administration

AAS	
CIP Number	0552020107	
Program Type	College Credit	
Standard Length	60 credit hours	
CTSO	Phi Beta Lambda, BPA	
SOC Codes  	11-1021 – General and Operations Managers 
11-9199 – Managers, All Others 
11-3011 – Administrative Services Managers	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Business Management and Administration career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Business Management and Administration career cluster.

The content includes but is not limited to communication skills, leadership skills, human relations and employability skills, principles of management, personnel management, and general business procedures.  

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of 60 credit hours.  

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Apply supervision skills.
02.0	Communicate effectively in supervision.
03.0	Apply strategies for effective management.
04.0	Employ creative thinking to achieve business objectives.
05.0	Demonstrate appropriate math skills.
06.0	Demonstrate an understanding of entrepreneurship.
07.0	Demonstrate knowledge of data-processing activities.
08.0	Identify, classify, and demonstrate management functions.
09.0	Apply basic quality control principles.
10.0	Demonstrate an understanding of professional, technical or industrial competencies.

2020 – 2021
Florida Department of Education
Student Performance Standards

Program Title:	Applied Management
CIP Numbers:	0552020107
Program Length:	60 credit hours
SOC Code(s):		11-1021; 11-9199; 11-3011

Refer to Rule 6A-14.030 (5) F.A.C., for the minimum amount of general education coursework required in the Associate in Applied Science (AAS) degree.  At the completion of this program, the student will be able to::	
01.0	Apply supervision skills.  The student will be able to:	
01.01	Specify the responsibilities of the supervisor.	
01.02	Implement human relations skills.	
01.03	Follow leadership principles and approaches.	
01.04	Apply positive approaches to discipline.	
01.05	Conceptualize organizational functions of management.	
01.06	Develop organizational plans.	
01.07	Follow and teach accepted accident prevention practices.	
01.08	Apply the principles and procedures of delegation.	
01.09	Utilize motivational skills to coordinate employee and organization interest.	
01.10	Apply appropriate techniques of dealing with crises.	
01.11	Utilize strategies for dealing with interpersonal conflicts.	
01.12	Analyze causes of resistance in employees.	
01.13	Implement the agreement-finding process.	
01.14	Develop and implement job instructions.	
01.15	Apply principles of management to employee/employer conflicts.	
01.16	Explore and research latest issues regarding Americans with Disabilities Act (ADA).	
01.17	Conduct decision making meetings. 	
01.18	Employ steps of effective decision-making.	
01.19	Set goals and objectives.	
01.20	Evaluate job applicants.	
01.21	Discuss the performance appraisal with an employee.	
01.22	Implement participative style of supervision.	
02.0	Communicate effectively in supervision.  The student will be able to:	
02.01	Solve problems in communicating.	
02.02	Exhibit appropriate habits in person-to-person communication.	
02.03	Utilize appropriate communication skills using telephone, computer or other electronic media, both domestically and internationally.	
02.04	Use communication feedback effectively.	
02.05	Use persuasion skills in communicating.	
02.06	Build credibility in management.	
02.07	Recognize and react to non-verbal communication.	
02.08	Practice conflict management skills.	
02.09	Write an effective memorandum.	
02.10	Prepare a written technical report.	
02.11	Apply verbal and non-verbal inter-cultural communication skills.	
02.12	Read and understand graphs, charts, diagrams, and tables commonly used in the industrial/occupational area.	
02.13	Write logical and understandable statements to accurately complete forms/invoices commonly used in business and industry, both domestically and internationally.	
03.0	Apply strategies for effective management.  The student will be able to:	
03.01	Diagnose unacceptable performance.	
03.02	Determine effective discipline procedures.	
03.03	Undertake disciplinary action.	
03.04	Plan appraisal interviews.	
03.05	Conduct appraisal interviews.	
03.06	Implement transfer, demotion, and termination procedures.	
03.07	Conduct hiring interviews.	
03.08	Implement recruitment procedures.	
03.09	Apply the hierarchy of human needs to worker motivation.	
04.0	Employ creative thinking to achieve business objectives.  The student will be able to:	
04.01	Utilize techniques for maximum production of ideas.	
04.02	Establish and maintain conditions necessary for creative problem solving.	
04.03	Diagnose conditions antithetical to creativity.	
04.04	Oversee problem solving.	
05.0	Demonstrate appropriate math skills.  The student will be able to:	
05.01	Solve problems for volume, weight, area, circumference, and perimeter measurements for rectangles, squares, and cylinders.	
05.02	Measure tolerance(s) on horizontal and vertical surfaces using millimeters, centimeters, feet, and inches.	
05.03	Add, subtract, multiply, and divide using fractions, decimals, and whole numbers.	
05.04	Determine the correct purchase price, including sales tax, for a materials list containing a minimum of six items.	
05.05	Demonstrate an understanding of federal, state, and local taxes and their computation.	
05.06	Demonstrate an understanding of balance sheets and income statements and their computation.	
06.0	Demonstrate an understanding of entrepreneurship.  The student will be able to:	
06.01	Identify characteristics of the American Enterprise System.	
06.02	Define inflation and deflation.	
06.03	Identify characteristics of international and global enterprise systems.	
06.04	Determine the results of a change in demand or a change in supply.	
06.05	List factors that contribute to economic growth.	
06.06	Identify characteristics of different types of business ownership.	
06.07	Choose appropriate action in a situation requiring application of business ethics.	
06.08	Demonstrate understanding of basic marketing principles.	
07.0	Demonstrate knowledge of data-processing activities.  The student will be able to:	
07.01	Identify terms commonly used in information processing.	
07.02	Demonstrate understanding of Microcomputer Applications Software.	
07.03	Identify automated business systems, equipment components, and media.	
07.04	Sequence and define the six steps of a procession cycle.	
07.05	Interpret operations of a flowchart of a simulated business job.	
07.06	Check printout for errors, correct, and resubmit.	
07.07	Use an alphanumeric keyboard and a ten-key numeric pad with appropriate techniques.	
08.0	Identify, classify, and demonstrate management functions.  The student will be able to:	
08.01	Identify the correct definition of management.	
08.02	Identify management positions and styles.	
08.03	Identify the major functions of management.	
08.04	Classify activities as part of the planning function of management.	
08.05	Classify activities as part of the organizing function of management.	
08.06	Classify activities as part of the staffing function of management.	
08.07	Classify activities as part of the directing function of management.	
08.08	Classify activities as part of the controlling function of management.	
08.09	Distinguish the differences among management functions.	
08.10	Select the most effective communication systems.	
09.0	Apply basic quality control principles.  The student will be able to:	
09.01	Interpret basic statistical process control charts.	
09.02	Apply basic statistical process control principles.	
09.03	Analyze workers' and inspectors' roles in quality production.	
09.04	Conduct a quality circle work session.	
10.0	Demonstrate an understanding of technical or industrial competencies.  The student will be able to:	
10.01	Demonstrate an understanding of professional, technical or industrial competencies as specified in the curriculum frameworks of any postsecondary adult or postsecondary vocational program.	
10.02	Demonstrate an understanding of professional, technical or industrial competencies through practical or lifetime experience.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students.

Career and Technical Student Organization (CTSO)

Phi Beta Lambda and Business Professionals of America (BPA) are the intercurricular career and technical student organizations providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.

Additional Resources

For additional information regarding articulation agreements, Bright Futures Scholarships, Fine Arts/Practical Arts Credit and Equivalent Mathematics and Equally Rigorous Science Courses please refer to:
http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml.