2019 - 2020
Florida Department of Education
Curriculum Framework 

Program Title:	Global Logistics and Supply Chain Technology
Program Type:	Career Preparatory
Career Cluster:	Transportation, Distribution and Logistics

Career Certificate Program – Career Preparatory	
Program Number	T300100	
CIP Number	0652020300	
Grade Level	30, 31	
Standard Length	600 hours	
Teacher Certification	Refer to the Program Structure section	
CTSO	SkillsUSA	
SOC Codes (all applicable) 	11-3071 – Transportation, Storage, and Distribution Managers
43-5071 – Shipping, Receiving, and Traffic Clerks
13-1081 – Logisticians
15-1151 – Computer User Support Specialists	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	
Basic Skills Level	Mathematics:	9
Language:	9
Reading:	9	

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Transportation, Distribution and Logistics career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Transportation, Distribution and Logistics career cluster. 

The content includes but is not limited to: the global supply chain, the logistics environment, safety principles, quality control principles, work communication practices, teamwork-workplace behavior- and problem solving, supply chain computer systems, supply chain life cycle, product receiving and stocking, product order processing, product shipment, safe operation and use of equipment, inventory control, safe handling of hazardous materials, customs process/free trade, modes of transportation (air, sea, truck, and rail), dispatch operations, routing and tracking operations, and customer relations.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of four occupational completion points.

This program is comprised of courses which have been assigned course numbers in the SCNS (Statewide Course Numbering System) in accordance with Section 1007.24 (1), F.S.  Career and Technical credit shall be awarded to the student on a transcript in accordance with Section 1001.44 (3)(b), F.S.

To teach the course(s) listed below, instructors must hold at least one of the teacher certifications indicated for that course.

The following table illustrates the postsecondary program structure:

OCP	Course Number	Course Title	Teacher Certification	Length	SOC Code	
A	TRA0180	Packer	BUS ED 1
LOG TECH 7G	150 hours	11-3071	
B	TRA0181	Material Handler		150 hours	15-1151	
		    OR				
B	OTA0040	Information Technology Assistant	OTA0040 Teacher Certifications	150 hours	15-1151	
C	TRA0182	Shipping, Receiving and Traffic Clerk	BUS ED 1
LOG TECH 7G	150 hours	43-5071	
D	TRA0183	Logistics Technician		150 hours	13-1081	

Common Career Technical Core – Career Ready Practices

Career Ready Practices describe the career-ready skills that educators should seek to develop in their students. These practices are not exclusive to a Career Pathway, program of study, discipline or level of education. Career Ready Practices should be taught and reinforced in all career exploration and preparation programs with increasingly higher levels of complexity and expectation as a student advances through a program of study. 

1. Act as a responsible and contributing citizen and employee. 

2. Apply appropriate academic and technical skills. 

3. Attend to personal health and financial well-being. 

4. Communicate clearly, effectively and with reason. 

5. Consider the environmental, social and economic impacts of decisions. 

6. Demonstrate creativity and innovation. 

7. Employ valid and reliable research strategies. 

8. Utilize critical thinking to make sense of problems and persevere in solving them. 

9. Model integrity, ethical leadership and effective management. 

10. Plan education and career path aligned to personal goals. 

11. Use technology to enhance productivity. 

12. Work productively in teams while using cultural/global competence. 

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Demonstrate an understanding of global logistics and supply chain 
02.0	Demonstrate an understanding of transportation systems
03.0	Demonstrate professional communication skills
04.0	Demonstrate customer service skills

Material Handler (TRA0181)
05.0	Demonstrate knowledge and skill of information technology applications related to logistics and supply chain management.
06.0	Demonstrate knowledge and skill of common software applications.
07.0	Demonstrate knowledge and skill in using technology to enhance the effectiveness of communication skills utilizing word processing applications.
08.0	Demonstrate knowledge and skill in using technology to enhance communication skills utilizing presentation applications.
09.0	Demonstrate knowledge and skill in using technology to enhance the effectiveness of communication utilizing spreadsheet and database applications.
10.0	Demonstrate knowledge and skill in using technology to enhance communication skills utilizing electronic mail.
11.0	Demonstrate proficiency using computer networks, internet, and online databases to facilitate collaborative communication.
12.0	Develop an awareness of emerging technologies.
13.0	Investigate individual assessment and job/career exploration and individual career planning that reflect the transition from school to work, lifelong learning, and personal and professional goals.
14.0	Incorporate appropriate leadership and supervision techniques, customer service strategies, and standards of personal ethics to accomplish job objectives and enhance workplace performance.

OR

Information Technology Assistant (OTA0040) – Standards 15.0 – 28.0 are associated with this course.
15.0	Demonstrate knowledge, skill, and application of information systems to accomplish job objectives and enhance workplace performance.
16.0	Develop an awareness of microprocessors and digital computers.
17.0	Demonstrate an understanding of operating systems.
18.0	Use technology to enhance the effectiveness of communication skills utilizing word processing applications.
19.0	Use technology to enhance communication skills utilizing presentation applications.
20.0	Use technology to enhance the effectiveness of communication utilizing spreadsheet and database applications.
21.0	Use technology to enhance communication skills utilizing electronic mail.
22.0	Investigate individual assessment and job/career exploration and individual career planning that reflect the transition from school to work, lifelong learning, and personal and professional goals.
23.0	Incorporate appropriate leadership and supervision techniques, customer service strategies, and standards of personal ethics to accomplish job objectives and enhance workplace performance.
24.0	Demonstrate competence using computer networks, internet and online databases to facilitate collaborative or individual learning and communication.
25.0	Demonstrate competence in page design applicable to the WWW.
26.0	Develop an awareness of emerging technologies.
27.0	Develop awareness of computer languages and software applications.
28.0	Demonstrate comprehension and communication skills.

29.0	Demonstrate an understanding of warehouse operations 
30.0	Demonstrate an understanding of storage and control operations
31.0	Demonstrate an understanding of protection skills 
32.0	Demonstrate an understanding of economics
33.0	Demonstrate an understanding of career readiness
34.0	Demonstrate employability skills
35.0	Demonstrate competencies in a specific career
36.0	Demonstrate career acquisition
37.0	Demonstrate career retention
38.0	Demonstrate integrated learning and life skills
39.0	Demonstrate technology and information 

2019 - 2020
Florida Department of Education
Student Performance Standards

Program Title:	Global Logistics and Supply Chain Technology 
Career Certificate Program Number:	T300100
 
Course Number:  TRA0180
Occupational Completion Point:  A 
Packer – 150 Hours – SOC Code 11-3071

Course Description: 
The Packer course prepares students for entry into the logistics and supply chain industry. Students explore career opportunities and requirements of a professional logistician. Content emphasizes beginning skills key to the success of working in the logistics and supply chain industry. Students study and gain a basic understanding of global logistics and supply chain technology, transportation systems, communication skills, and customer service skills.

CTE Standards and Benchmarks	
01.0	Demonstrate an understanding of global logistics and supply chain.-The student will be able to:	
01.01	Discuss the history, career fields, and benefits of the global supply chain industry.  	
01.02	Describe principal elements of the logistics environment and logistics systems.	
01.03	Explore career pathways within global logistics and supply chain.	
01.04	Explain ways in which handling of product throughout supply chain logistics affects company’s viability and profitability.	
01.05	Define basic principles of cost effectiveness throughout supply chain logistics.	
01.06	Define basic principles of just-in-time purchasing and inventory control.	
01.07	Identify major security requirements applicable to the logistics environment.	
01.08	Cite examples of environmental and financial impacts of logistics activities.	
01.09	Describe the alignment between the supply chain strategy and business strategy.	
01.10	Define basic principles of customs, free trade and international issues in Supply Chain Management, including foreign trade zones and why they exist.	
01.11	Describe factors in the marketplace that can impact decision making.	
01.12	Identify local chambers of commerce as well as industry professional associations.	
02.0	Demonstrate an understanding of transportation systems.-The student will be able to:	
02.01	Identify various transportation modes, and what authority (local or national) regulates each one.	
02.02	Describe and contrast the different modes of transportation and their advantages/disadvantages.	
02.03	List the main considerations in determining the best mode.	
02.04	Explain how to use the information on performance and costs for mode selection to enhance rapid decision making.	
02.05	Give examples of transportation documentation, dispatch, routing and tracking.	
02.06	Describe and assess global freight transportation systems.	
02.07	Describe the government’s involvement in transportation and explain freight transportation laws, regulations, and policies.	
02.08	Determine which transportation method is most appropriate for various situations.	
03.0	Demonstrate professional communication skills.-The student will be able to:	
03.01	Show effective methods for communications between shifts.	
03.02	Identify effective communications to both internal and external customers.	
03.03	Identify ways to elicit clear statements of customer requirements and specifications.	
03.04	Provide examples of effective written communications in logistics/supply chain workplace.	
03.05	Provide examples of effective oral communications in logistics/supply chain workplace.	
03.06	Demonstrate an understanding of teamwork and good professional workplace behavior to solve problems.	
03.07	Describe a high-performance team.	
03.08	List characteristics of an effective team member.	
03.09	Explain ways to set team goals. 	
03.10	Identify use of team environment to solve problems and resolve conflicts.	
03.11	Describe typical requirements for good workplace conduct.	
03.12	Demonstrate understanding of social media platforms.	
03.13	Read and comprehend technical and non-technical reading assignments related to course content, including, books, magazines and electronic sources.	
03.14	Use listening, speaking, telecommunication and nonverbal skills and strategies to communicate effectively with supervisors, co-workers, and customers.	
03.15	Apply the writing process to the creation of appropriate documents following designated business formats. (e.g., note taking, research, MLA/APA)	
03.16	Demonstrate an awareness of project management concepts and tools. (e.g., timelines, deadlines, resource allocation, time management, delegation of tasks, collaboration)	
04.0	Demonstrate customer service skills.-The student will be able to:	
04.01	Exhibit acceptable workplace dress or attire, including safety clothing requirements where applicable.	
04.02	Exhibit punctuality, initiative, courtesy, loyalty, and honesty.	
04.03	Use a personality inventory for personal improvement.	
04.04	Exhibit the ability to get along with others.	
04.05	Discuss the importance of human relations.	
04.06	Develop and demonstrate the unique human relations skills needed for successful entry and progress in the customer service occupations or marketing occupations selected as a career objective.	
04.07	Differentiate between an acceptable and an unacceptable code of business ethical conduct.	
04.08	Compare and contrast various international business customs.	

2019 - 2020

Florida Department of Education
Student Performance Standards

Course Number:  TRA0181
Occupational Completion Point:  B
Material Handler – 150 Hours – SOC Code 11-3071 

Course Description: 
The Material Handler course is designed to build on the skills and knowledge students learned in the Packer course for entry into the logistics and supply chain industry. Students explore career opportunities and requirements of a professional logistician. Content emphasizes knowledge and skills of information technology applications, common software applications, word processing, presentation, spreadsheet, and database applications. Additionally, content knowledge and skills related to electronic communication methods, understanding computer networking, awareness of emerging technologies, college and career readiness, and appropriate leadership techniques.

CTE Standards and Benchmarks	
05.0	Demonstrate knowledge and skill of information technology applications related to logistics and supply chain management.-The student will be able to:	
05.01	Describe the impact of technology on society.	
05.02	Develop keyboarding skills to enter and manipulate text and data.	
05.03	Explain main uses of computer systems by front-line workers.	
05.04	Identify technologies used to capture and store logistics information.	
05.05	Explain the concepts and use of various information technologies in logistics.	
05.06	Research, describe, access, and evaluate Internet-based business models.	
05.07	Describe and use current and emerging computer technologies and software to perform business tasks.	
05.08	Identify and describe types of file systems and classify common file extensions based on software application programs.	
05.09	Use reference materials. (e.g. on-line help, tutorials, manuals, vendor bulletin boards)	
05.10	Demonstrate basic computer file management skills and file naming conventions to accurately organize files into hierarchies by labeling file folders for easy accessibility.	
05.11	Describe and understand the general architecture of a microcomputer system.	
05.12	Discuss the process of troubleshooting problems with computer hardware, input and output devices.	
05.13	Differentiate between diagnosing and troubleshooting.	
05.14	Explain the need for and use of peripherals.	
05.15	Describe ethical issues and problems associated with computers and information systems, including federal laws against anti-piracy with computers and PC software security protection.	
05.16	Demonstrate proficiency with file management and structure. (e.g., folder creation file creation, backup copy, delete, open, save)	
05.17	Compare and contrast various computer operating systems.	
05.18	Select and apply an information technology application for procurement, acquisition, logistics, and supply chain management.	
06.0	Demonstrate knowledge and skill of common software applications.-The student will be able to:	
06.01	Compare and contrast the appropriate use of various software applications. (e.g., word processing, desktop publishing, graphics design, web browser, e-mail, presentation, database, scheduling, financial management, Java applet, music)	
06.02	Demonstrate the use of various software applications. (e.g., word processing, desktop publishing, graphics design, web browser, e-mail, presentation, database, scheduling, financial management, Java applet, music)	
07.0	Demonstrate knowledge and skill in using technology to enhance the effectiveness of communication skills utilizing word processing applications.-The student will be able to:	
07.01	Select and use word processing software and accompanying features to enhance written business communications.	
07.02	Share and maintain documents by applying different views and protection to a document and manage document versions.  	
07.03	Share and save a document and apply a template. (e.g., pdf, html, blog, hyperlinks)	
07.04	Format content to a document by applying font, paragraph attributes, indent and tab settings to text and paragraphs.	
07.05	Apply spacing settings to text and paragraphs.	
07.06	Navigate and search through a document, create and manipulate tables.	
07.07	Apply page layout and reusable content by editing and manipulating page setup settings and applying themes.	
07.08	Create and manipulate page backgrounds, headers and footers.	
07.09	Use image design theory and software to create illustrations, shapes, and graphics and include a selection in a document.  	
07.10	Insert and format graphic images.  	
07.11	Apply and manipulate text boxes.	
07.12	Proofread documents by validating content through the use of spell and grammar check.  	
07.13	Configure autocorrect settings, insert and modify comments in a document.	
07.14	Apply references and hyperlinks, create end and footnotes, and create a table of contents in a document.	
07.15	Perform various mail merge options, macros and tracking revisions	
08.0	Demonstrate knowledge and skill in using technology to enhance communication skills utilizing presentation applications.-The student will be able to:	
08.01	Manage and configure the presentation software environment, including: adjusting views, manipulating window, configuring toolbar and file options.	
08.02	Create slide presentations utilizing various project development elements, including: adding and removing slides, slide layouts, format slide design, insert or format placeholders.	
08.03	Locate, create and incorporate graphical and multimedia elements, including: shapes, graphics, images, bullets, hyperlinks, video, and audio into a slide presentation appropriate for the project. 	
08.04	Explore and apply design and color theory to create dynamic and appealing visuals.  	
08.05	Create and manipulate graphical and multimedia elements to improve or develop new contacts appropriate for the project, including: creation of images, color selections, tone, hue and contrast.	
08.06	Demonstrate various business-related elements that can be created, embedded and manipulated in a slide presentation, including: charts, graphs, tables, spreadsheets, flowcharts, and organizational charts.	
08.07	Apply slide transitions and create custom animations to slide presentations appropriate for the target audience.	
08.08	Demonstrate different delivery methods for slide presentations, including: packaging for CD delivery, video projection – on mouse click, rehearsed timings, printing options - outlines, handouts, slides and notes.	
09.0	Demonstrate knowledge and skill in using technology to enhance the effectiveness of communication utilizing spreadsheet and database applications.-The student will be able to:	
09.01	Manage the worksheet environment by navigating through and printing a worksheet.  	
09.02	Personalize the environment by manipulating the ribbon tabs, group settings, importing data/database, manipulating properties, files and folders.	
09.03	Create cell data, apply auto fill and hyperlinks.	
09.04	Format cells and worksheets by applying cell formats, merging and splitting cells, create row and column titles, hide and unhide column titles, rows and columns.	
09.05	Manipulate page set up options.	
09.06	Create and apply cell styles.	
09.07	Manage worksheets and workbooks by creating and formatting worksheets and manipulating views/themes.	
09.08	Apply formulas and functions by creating formulas, enforcing precedence and cell formula references.  	
09.09	Apply conditional formula logic, name and cell ranges.	
09.10	Demonstrate data visually by creating and modifying charts and images. (e.g., pivot tables)	
09.11	Share worksheet data through email, changing file type and different versions. (e.g., mail merge)	
09.12	Analyze and organize data through filters, sorting and applying conditional formatting. (e.g., macros)	
09.13	Create different forms for inputting data into a database application.	
09.14	Interpret queries for specialized reports using a database application.	
09.15	Interpret data on line graphs, pie charts, diagrams, and tables commonly used in spreadsheet software applications that incorporate industry data. 	
10.0	Demonstrate knowledge and skill in using technology to enhance communication skills utilizing electronic mail.-The student will be able to: 	
10.01	Describe and perform e-mail capabilities and functions.      	
10.02	Create and send messages, manage signature and automated messages.	
10.03	Save, send, schedule, and manage junk mail, e-mail and spam.	
10.04	Configure message sensitivity, security and delivery options.	
10.05	Use the Internet to perform e-mail activities, including:  attaching external files, saving e-mail attachments, viewing mailbox details, establishing appointments, creating contact groups, and sending a meeting to a contact group to communicate in the workplace.	
10.06	Manage tasks and organize information. (e.g., forward e-mail)	
11.0	Demonstrate proficiency using computer networks, internet, and online databases to facilitate collaborative communication.-The student will be able to: 	
11.01	Demonstrate how to connect to the Internet and use appropriate Internet protocol.  	
11.02	Identify and describe web terminology, addresses and how browsers work.	
11.03	Demonstrate proficiency using basic features of GUI browsers, including: bookmarks, basic configurations, e-mail configurations, and address books.  	
11.04	Describe appropriate browser security configurations.	
11.05	Describe information technology terminology, including Internet, intranet, ethics, copyright laws, and regulatory control.  	
11.06	Demonstrate proficiency using search engines and search tools.	
11.07	Use various web tools, including: downloading files, transfer of files, telnet, PDF, plug-ins, cloud-based storage, and data compression.  	
11.08	Identify and use Boolean search strategies.	
11.09	Understand and apply level one Universal Resource Locator (URL) and associated protocols (e.g., .com, .org, .edu, .gov, .net, etc.)	
11.10	Explain the need for web-based applications. (dangers of piracy, copyright, plagiarism)	
11.11	Describe appropriate use of social networking sites and applications, blogs and collaborative tools for file sharing.	
11.12	Describe web applications, including sharing photos and video clips, messaging, chatting and collaborating.	
12.0	Develop an awareness of emerging technologies.-The student will be able to:	
12.01	Compare and contrast emerging technologies and describe how they impact business in the global marketplace. (e.g., wireless, wireless web, cell phones, portables/handhelds, smart appliances, home networks, peer-to-peer, robotics, unmanned aerial systems, etc.)	
13.0	Investigate individual assessment and job/career exploration and individual career planning that reflect the transition from school to work, lifelong learning, and personal and professional goals.-The student will be able to:	
13.01	Analyze personal skills and aptitudes in comparison with various business related job and career options.	
13.02	Use career resources to develop an information base that reflects local and global business related occupations and opportunities for continuing education and workplace experience.	
13.03	Demonstrate job-seeking skills required for entry-level employment. (e.g., resume, cover letter, thank you letter, online/hard copy application, company research, mock interview, and follow-up call)	
13.04	Design, initiate, refine and implement a plan to facilitate growth and skill development related to anticipated job requirements and career expectations.	
13.05	Demonstrate an awareness of specific job requirements and career paths (e.g., requirements, characteristics needed) in business environments.	
13.06	Demonstrate an awareness of the potential impact of local and global trends on career plans and life goals.	
13.07	Describe the importance of building community and mentor relationships in a variety of professional and workplace situations. 	
13.08	Simulate work-based projects in an information technology environment.	
14.0	Incorporate appropriate leadership and supervision techniques, customer service strategies, and standards of personal ethics to accomplish job objectives and enhance workplace performance.-The student will be able to:	
14.01	Demonstrate awareness of the following workplace essentials:  Quality customer service; business ethics; confidentiality of information; copyright violations; accepted workplace rules, regulations, policies, procedures, processes, and workplace safety, and appropriate attire and grooming.	
14.02	Demonstrate ways of accepting constructive criticism on team projects within the workplace.	
14.03	Apply appropriate strategies to manage and resolve conflicts in work situations.	
14.04	Demonstrate human relations, personal and interpersonal skills appropriate for the workplace, including: responsibility, dependability, punctuality, integrity, positive attitude, initiative, respect for self and others, and professional dress.	
14.05	Demonstrate awareness of international business cultures.	

2019 - 2020
Florida Department of Education
Student Performance Standards

Course Number:  OTA0040
Occupational Completion Point:  B
Information Technology Assistant – 150 Hours – SOC Code 15-1151

Course Description:
This course is designed to provide a basic overview of current business and information systems and trends, and to introduce students to fundamental skills required for today's business and academic environments.  Emphasis is placed on developing fundamental computer skills.  The intention of this course is to prepare students to be successful both personally and professionally in an information based society.  Digital Information Technology includes the exploration and use of: databases, the internet, spreadsheets, presentation applications, management of personal information and email, word processing and document manipulation, HTML, web page design, and the integration of these programs using software that meets industry standards.  After successful completion of this course, students will have met Occupational Completion Point B, Information Technology Assistant - SOC Code 15-1151.

Information Technology Assistant (OTA0040) is part of several programs across various CTE career clusters. To ensure consistency, the standards and benchmarks for this course (15.0 – 28.0) have been placed in a separate document. To access this document, visit: Information Technology Assistant (OTA0040)

2019 - 2020

Florida Department of Education
Student Performance Standards

Course Number:  TRA0182
Occupational Completion Point:  C
Shipping, Receiving and Traffic Clerk – 150 Hours – SOC Code 43-5071

Course Description: 
The Shipping, Receiving and Traffic Clerk course is designed to build on the skills and knowledge students learned in the Packer and the Materials Handler courses for entry into the logistics and supply chain industry. Students explore career opportunities and requirements of a professional logistician. Content emphasizes an understanding of warehouse operations, storage and control operations, protection, and economics.

CTE Standards and Benchmarks	
29.0	Demonstrate an understanding of warehouse operations.-The student will be able to:	
29.01	Identify and discuss the characteristics, purpose and importance of warehouse operations and supply chain management.	
29.02	Define material handling logistics as it applies to the warehousing function.	
29.03	Describe procedures for using computerized warehouse data.	
29.04	Define movement in a warehouse and explain the concept of movement and the vital role that efficient movement of materials plays in the total functionality of the warehouse.	
29.05	Define movement in a warehouse and identify the various locations within the warehouse where planned efficient movement of materials takes place.	
29.06	Explain channels of distribution.	
29.07	Discuss safety regulatory requirements and procedures.	
29.08	Explain the importance of storage in a warehouse.	
29.09	Define control as it applies to warehousing.	
29.10	Explain the relationship between physical structure and protection.	
29.11	Identify various types of equipment available to enhance the efficient movement of materials within a warehouse.	
29.12	Identify the various types of loading docks and cross docking.	
29.13	Define the term "peaks and valleys" as it applies to warehouse activity.	
29.14	Explain the importance of staging and JIT.	
29.15	Identify the primary types of hand-operated pieces of warehouse equipment.	
29.16	Identify the important characteristics of industrial trucks.	
29.17	Explain the concept of "balancing" as it applies to counterbalanced lift trucks.	
29.18	Define the term narrow aisle as it applies to fork trucks.	
29.19	Identify warehouse documents (e.g., pick tickets, special orders, inventory forms).	
29.20	Display and interpret inventory screens, receive, inspect, and stock inventory.	
30.0	Demonstrate an understanding of storage and control operations.-The student will be able to:	
30.01	Explain the concepts involved in determining the best method for storage and the equipment needed to facilitate a cost effective and efficient warehouse.	
30.02	Identify the factors that are involved with the calculating and estimating of the storage area needed for retention of materials in a warehouse.	
30.03	Identify the possibilities and combinations of systems and equipment that can be used for storage areas in a warehouse.	
30.04	Define the following storage related terms:  Size, Volume, Density, Pallet, and Case.	
30.05	Define the terms packaging, SKU, stacking frame, term "Logistics Execution Systems" (LES), signage and signposting, "real time" and barcoding.	
30.06	Explain how the volume of materials, space usage, and control affect the design of storage space in a warehouse design.	
30.07	Explain various inventory control methods and their importance.	
30.08	Identify and analyze various warehouse storage systems.	
30.09	Identify the two key issues in planning block stacking.	
30.10	Identify the basic configuration for pallet rack.	
30.11	Explain the concept of control in the broadest possible context and the importance of keeping track of materials and goods.	
30.12	Identify the various types of technologies developed over the years to keep track of goods within the warehouse.	
30.13	Identify various labeling and packaging schemes available for securing and tracking the movement of items through a warehouse.	
30.14	Define the components of an LES.	
30.15	Explain the importance of addresses in signage.	
30.16	Define information-filled labeling.	
30.17	Identify key magnetic devices used in automatic data capture.	
30.18	Define radio frequency identification (RFID).	
30.19	Explain the importance of automation in warehousing.	
30.20	Identify the value of emerging technologies related to warehouse operations.	
31.0	Demonstrate an understanding of protection skills.-The student will be able to:	
31.01	Identify the role that protection plays in the total concept of "warehousing".	
31.02	Identify the various forms of unit load formation equipment that is used for protecting materials.	
31.03	Identify the types of load containment materials which include the machinery that dispenses them.	
31.04	Situations where they are most advantageously used.	
31.05	Explain the following:  the need and means for protecting warehouse personnel and materials as they go about their duties.	
31.06	Identify the advantages and disadvantages of open-air or soft-wall warehousing for protection of warehoused items.	
31.07	Compliance issues. 	
32.0	Demonstrate economics.-The student will be able to:	
32.01	Demonstrate understanding of goals, resources and structure of an organization.	
32.02	Understand the concepts and contributions of entrepreneurship.	
32.03	Compare and contrast the advantages and disadvantages of the various forms of business ownership.	
32.04	Understand economic principles affecting business cycles and the workforce.	
32.05	Analyze possible solutions to specific business problems.	
32.06	Apply economic decisions related to personal financial affairs, the successful operation of organizations and within a global economy.	
32.07	Understand the role of a consumer, producer, saver and investor in the market system.	
32.08	Understand the concepts and laws pertaining to customs and free trade.	

2019 - 2020

Florida Department of Education
Student Performance Standards

Course Number:  TRA0183
Occupational Completion Point:  D
Logistics Technician – 150 Hours – SOC Code 13-1081

Course Description: 
The Logistics Technician course is designed to build on the skills and knowledge students learned in the Packer, Materials Handler, and Shipping, Receiving and Traffic Clerk courses for entry into the logistics and supply chain industry. Students explore career opportunities and requirements of a professional logistician. Content emphasizes knowledge, skills, and understanding of college and career readiness, employability skills, career acquisition and retention, life skills, and technological literacy.

CTE Standards and Benchmarks	
33.0	Demonstrate an understanding of career readiness.-The student will be able to:	
33.01	Explain the importance of life-long learning.	
33.02	Evaluate/research occupational interests.	
33.03	Demonstrate attitudes/ethics needed for career success.	
33.04	Assess personal strengths, talents, values and interests to appropriate jobs and careers to maximize career potential.	
33.05	Use a variety of research tools (e.g., computer-assisted programs, newspapers, books, industry tours, job shadows, career fairs and the Internet) in the career exploration process.	
33.06	Evaluate postsecondary training opportunities related to career interests, including certification, licensing, apprenticeships, college and military options.	
33.07	Relate and identify career interests and transferable skills necessary for opportunities in the global workforce.	
33.08	Develop an individual career plan and portfolio.	
33.09	Analyze needs of business and industry on labor and economic trends.	
33.10	Describe the changing roles including non-traditional occupations in the workplace.	
34.0	Demonstrate employability skills.-The student will be able to:	
34.01	Identify and utilize resources used in a job search (e.g., newspaper, Internet, networking).	
34.02	Discuss importance of drug tests and criminal background checks in identifying possible employment options.	
34.03	Identify steps in the job application process including arranging for references and proper documentation.	
34.04	Identify procedures and complete documents required when applying for a job (e.g., application, W-4, I-9).	
34.05	Prepare a resume (electronic and traditional), cover letter, letter of application, follow-up letter, acceptance/rejection letter, and letter of resignation.	
34.06	Demonstrate appropriate dress and grooming for employment.	
34.07	Demonstrate effective interviewing skills (e.g., behavioral).	
34.08	Describe methods for handling illegal interview and application questions.	
34.09	Discuss state and federal labor laws regulating the workplace (e.g., Child Labor Law, sexual harassment, EEOC, ADA, FMLA). 	
34.10	Identify positive work attitudes and behaviors such as honesty, compassion, respect, responsibility, fairness, trustworthiness, and caring.	
34.11	Describe importance of producing quality work and meeting performance standards.	
34.12	Identify personal and business ethics (e.g., preventing theft, pilfering, and unauthorized discounting).	
34.13	Demonstrate orderly and systematic behavior by creating and maintaining a personal planner.	
34.14	Identify qualities typically required for promotion (e.g., productivity, dependability, responsibility).	
34.15	Identify how to prepare for job separation and re-employment.	
34.16	Create and maintain a career portfolio (e.g., resume, letters of recommendation, awards, evidence of participation in school/community/volunteer activities, employer evaluations).	
35.0	Demonstrate competencies in a specific career.-The student will able to:	
35.01	Demonstrate job performance skills as outlined in the training plan	
35.02	Exhibit effective workplace safety practices including use of protective devices	
35.03	Display an acceptable level of productivity and quality control	
35.04	Demonstrate effective written and oral communication and listening skills when interacting with customers, co-workers, and managers	
35.05	Demonstrate decision making and problem solving processes and techniques used in the workplace.  	
35.06	Demonstrate acceptable work habits and conduct in the workplace as defined by company policy	
35.07	Demonstrate an understanding of the company’s vision and mission statements.  	
35.08	Demonstrate an understanding of the company’s goals and objectives	
35.09	Demonstrate familiarity with the company’s products and services	
35.10	Demonstrate the ability to identify authority, rights, and responsibilities of both employers and employees	
36.0	Demonstrate career acquisition.-The student will be able to:	
36.01	Participate in work-based learning opportunities such as:  mentoring, cooperative work, job shadows, apprenticeships and internships.	
36.02	Demonstrate effective oral and written communication skills necessary for employment.	
36.03	Demonstrate job search skills using a variety of resources.	
36.04	Apply the decision-making process to the various stages of the work life cycle.	
36.05	Identify and demonstrate employability skills including job search, selection, the interviewing process, proper dress and presentation.	
36.06	Compare and contrast compensation packages that include varying levels of wages and benefits.	
37.0	Demonstrate career retention.-The student will be able to:	
37.01	Demonstrate positive personal qualities and self-management skills (i.e. time management, organization, punctuality and attendance).	
37.02	Describe how productivity, work ethic and quality affect job stability.	
37.03	Demonstrate communication team-building and leadership skills.	
37.04	Demonstrate personal health and workplace safety procedures.	
37.05	Identify biases, harassment and discriminatory behaviors impacting job success and advancement.	
37.06	Acknowledge and respond to constructive criticism and employment evaluation.	
37.07	Understand the importance of following company policy and procedures and the legal ramifications of labor laws impacting employment.	
37.08	Understand the role of compromise in conflict resolution.	
38.0	Demonstrate integrated learning and life skills.-The student will be able to:	
38.01	Demonstrate the integration and application of academic and occupational skills in school, work and personal lives.	
38.02	Use communication, mathematical and technical skills to compare compute, and analyze complex information.	
38.03	Discuss how personal choices, experiences, technology, education/training and other factors correlate with earning a living.	
38.04	Discuss how income from employment is affected by factors such as supply and demand, geographic location, level of education, type of industry, union membership, productivity skill level and work ethic.	
38.05	Compare and contract strategies for personal finance and risk management.	
38.06	Demonstrate the ability to set, monitor and achieve clearly defined goals.	
39.0	Demonstrate technology and information.-The students will be able to:	
39.01	Apply knowledge of technology to identify and solve problems.	
39.02	Identify and evaluate how information technology developments have changed the way people work.	
39.03	Select, apply and troubleshoot software and hardware as they apply to a variety of work applications.	
39.04	Describe how new developments in varied fields or technology affect the job market and the level of worker‘s responsibilities.	
39.05	Analyze the ethical issues surrounding access, privacy and confidentiality of information in emerging technologies.	
39.06	Explore current and future positions and career paths in field of technology. 	
39.07	Identify job tasks that presently are and will be in the future performed in the specified occupation (training plan).  	
39.08	Create a training plan indicating competencies mastered.	
39.09	Maintain a record of employment hours and wages for auditing and budgetary purposes (e.g., time cards, budget sheets).	
39.10	Maintain an up-to-date, signed training agreement.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students.

Special Notes

MyCareerShines is an interactive resource to assist students in identifying their ideal career and to enhance preparation for employment. Teachers are encouraged to integrate this resource into the program curriculum to meet the employability goals for each student.  Access MyCareerShines by visiting: www.mycareershines.org.

Career and Technical Student Organization (CTSO)

SkillsUSA is the intercurricular career and technical student organization(s) providing leadership training and reinforcing specific career and technical skills. Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered. 

Cooperative Training – OJT

On-the-job training is appropriate but not required for this program.  Whenever offered, the rules, guidelines, and requirements specified in the OJT framework apply. 

Basic Skills

In a Career Certificate Program offered for 450 hours or more, in accordance with Rule 6A-10.040, F.A.C., the minimum basic skills grade levels required for postsecondary adult career and technical students to complete this program are: Mathematics 9.0, Language 9.0, and Reading 9.0. These grade level numbers correspond to a grade equivalent score obtained on a state designated basic skills examination.  

Adult students with disabilities, as defined in Section 1004.02(7), Florida Statutes, may be exempted from meeting the Basic Skills requirements (Rule 6A-10.040). Students served in exceptional student education (except gifted) as defined in s. 1003.01(3)(a), F.S., may also be exempted from meeting the Basic Skills requirement. Each school district and Florida College must adopt a policy addressing procedures for exempting eligible students with disabilities from the Basic Skills requirement as permitted in Section 1004.91(3), F.S.

Students who possess a college degree at the Associate of Applied Science level or higher; who have completed or are exempt from the college entry-level examination; or who have passed a state, national, or industry licensure exam are exempt from meeting the Basic Skills requirement (Rule 6A-10.040, F.A.C.) Exemptions from state, national or industry licensure are limited to the certifications listed on the Basic Skills and Licensure Exemption List which may be accessed from the CTE Program Resources page.

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.

Note: postsecondary curriculum and regulated secondary programs cannot be modified.

Additional Resources

For additional information regarding articulation agreements, Bright Futures Scholarships, Fine Arts/Practical Arts Credit and Equivalent Mathematics and Equally Rigorous Science Courses please refer to:

http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml