2017 – 2018
Florida Department of Education
Curriculum Framework 

Program Title:	Wireless Telecommunications
Program Type:	Career Preparatory
Career Cluster:	Arts, A/V Technology and Communication

PSAV	
Program Number	I470305	
CIP Number	0615030502	
Grade Level	30, 31	
Standard Length	1500 hours	
Teacher Certification	Refer to the Program Structure section.	
CTSO	SkillsUSA	
SOC Codes (all applicable) 	15-1142 – Network and Computer Systems Administrators	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	
Basic Skills Level	Mathematics:	10
Language:	10
Reading: 	10	

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Arts, A/V Technology and Communication career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Arts, A/V Technology and Communication career cluster. 

The purpose of this program is to prepare students for employment as computer and wireless technicians.

The course content includes, but is not limited to, the operation and maintenance of personal computers, computing networks, printers, communications equipment and wireless systems; training in communication, leadership, human relations, and employability skills; and safe, efficient work practices. This program focuses on broad, transferable skills and stresses understanding and demonstration of the following elements of the computer and wireless industry: planning, management, finance, technical and product skills, underlying principles of technology, labor issues, community issues and health, safety, and environmental issues.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of six occupational completion points.

This program is comprised of courses which have been assigned course numbers in the SCNS (Statewide Course Numbering System) in accordance with Section 1007.24 (1), F.S.  Career and Technical credit shall be awarded to the student on a transcript in accordance with Section 1001.44(3)(b), F.S.

To teach the courses listed below, instructors must hold at least one of the teacher certifications indicated for that course.

The following table illustrates the postsecondary program structure:

OCP	Course Number	Course Title	Teacher Certification	Length	SOC Code	
A	CTS0004	Computer Support Technician	TELCOM  7G	150 hours	15-1142	
B	EEV0505	Computer Support Specialist		300 hours	15-1142	
C	CTS0006	Network Systems Technician		150 hours	15-1142	
D	CTS0007	Network Specialist		300 hours	15-1142	
E	CTS0008	Network Administrator		300 hours 	15-1142	
F	CTS0009	Wireless Telecommunications Administrator		300 hours	15-1142	

Common Career Technical Core – Career Ready Practices

Career Ready Practices describe the career-ready skills that educators should seek to develop in their students.  These practices are not exclusive to a Career Pathway, program of study, discipline or level of education.  Career Ready Practices should be taught and reinforced in all career exploration and preparation programs with increasingly higher levels of complexity and expectation as a student advances through a program of study. 

1. Act as a responsible and contributing citizen and employee. 

2. Apply appropriate academic and technical skills. 

3. Attend to personal health and financial well-being. 

4. Communicate clearly, effectively and with reason. 

5. Consider the environmental, social and economic impacts of decisions. 

6. Demonstrate creativity and innovation. 

7. Employ valid and reliable research strategies. 

8. Utilize critical thinking to make sense of problems and persevere in solving them. 

9. Model integrity, ethical leadership and effective management. 

10. Plan education and career path aligned to personal goals. 

11. Use technology to enhance productivity. 

12. Work productively in teams while using cultural/global competence. 

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Demonstrate proficiency in computer and software fundamentals.
02.0	Demonstrate proficiency in customer relations.
03.0	Demonstrate proficiency in installation, configuration and upgrading.
04.0	Demonstrate proficiency in diagnosing and troubleshooting. 
05.0	Demonstrate proficiency in preventive maintenance. 
06.0	Demonstrate an understanding of motherboards.
07.0	Demonstrate an understanding of processors and memory. 
08.0	Demonstrate proficiency in the understanding of printers.
09.0	Demonstrate proficiency in basic networking.
10.0	Demonstrate proficiency in operating systems and protocols.
11.0	Demonstrate proficiency in fault tolerance.
12.0	Demonstrate proficiency in the OSI layer model.
13.0	Demonstrate proficiency in networking media and topologies.
14.0	Demonstrate proficiency in network elements.
15.0	Demonstrate proficiency in installation, configuration, and troubleshooting scenarios.
16.0	Demonstrate proficiency in network components.
17.0	Demonstrate proficiency in the OSI model data link layer.
18.0	Demonstrate proficiency in the OSI model network layer.
19.0	Demonstrate proficiency in the OSI model transport layer.
20.0	Demonstrate proficiency in TCP/IP (Transmission Control Protocol/Internet Protocol) fundamentals.
21.0	Demonstrate proficiency in understanding of TCP/IP addressing.
22.0	Demonstrate proficiency in understanding of TCP/IP configuration.
23.0	Demonstrate proficiency in understanding of TCP/IP utilities.
24.0	Demonstrate proficiency in understanding of remote connectivity.
25.0	Demonstrate proficiency in understanding of dial-up networking.
26.0	Demonstrate proficiency in understanding of network security.
27.0	Demonstrate proficiency in understanding of network implementation.
28.0	Demonstrate proficiency in understanding of	 environmental factors.
29.0	Demonstrate proficiency in understanding of	 peripherals.
30.0	Demonstrate proficiency in understanding cabling and compatibility issues.
31.0	Demonstrate proficiency in understanding of network maintenance.
32.0	Demonstrate proficiency in troubleshooting fundamentals – investigation.
33.0	Demonstrate proficiency in troubleshooting fundamentals – users.
34.0	Demonstrate proficiency in troubleshooting fundamentals – operators.
35.0	Demonstrate proficiency in troubleshooting fundamentals – physical indicators.
36.0	Demonstrate proficiency in troubleshooting fundamentals – network.
37.0	Demonstrate proficiency in troubleshooting fundamentals – network tools.
38.0	Demonstrate proficiency in current software applications.
39.0	Demonstrate proficiency in a state of the art server.
40.0	Demonstrate proficiency in network infrastructure administration.
41.0	Demonstrate proficiency and knowledge to become a Certified Network Administrator.
42.0	Demonstrate proficiency and knowledge to become a Certified Network Associate.
43.0	Demonstrate proficiency in principles of radio frequency (RF) and wireless technology. 
44.0	Demonstrate an understanding of RF system block diagrams.
45.0	Demonstrate proficiency in understanding antennas.
46.0	Demonstrate proficiency in understanding filters.
47.0	Demonstrate proficiency in principles of electricity and electrical signals.
48.0	Demonstrate proficiency in understanding RF transmission lines.
49.0	Demonstrate proficiency in understanding modulation.
50.0	Demonstrate proficiency in understanding wireless applications.
51.0	Demonstrate proficiency in understanding cellular generations.
52.0	Demonstrate proficiency in understanding cellular phone technology.
53.0	Demonstrate skills in mathematics for RF.
54.0	Demonstrate knowledge of electricity for RF.
55.0	Demonstrate proficiency in understanding RF component requirements.
56.0	Demonstrate proficiency in understanding phase noise.
57.0	Demonstrate proficiency in understanding digital modulation.
58.0	Demonstrate proficiency in understanding short range wireless.
59.0	Demonstrate proficiency in understanding WLAN and WPAN devices.
60.0	Demonstrate proficiency in planning.
61.0	Demonstrate proficiency in wireless network standards.
62.0	Demonstrate proficiency in the principles of a wireless network.
63.0	Demonstrate proficiency in understanding the components of wireless networking.
64.0	Demonstrate proficiency in Applied Wireless Networking.  (optional)
65.0	Demonstrate proficiency in Voice over Internet Protocol (VoIP) telephony. (optional)
66.0	

2017 – 2018
Florida Department of Education
Student Performance Standards

Program Title:	Wireless Telecommunications 
PSAV Number:	I470305

Course Number:  CTS0004
Occupational Completion Point:  A
Computer Support Technician –150 Hours – SOC Code 15-1142	
01.0	Demonstrate proficiency in computer and software fundamentals – the student will be able to:	
01.01	Develop keyboarding skills to enter and manipulate text and data. 	
01.02	Describe and use current and emerging computer technology and software to perform personal and business related tasks.	
01.03	Identify and describe communications and networking systems used in workplace environments.	
01.04	Use reference materials such as online help, vendor bulletin boards, tutorials, and manuals available for application software.	
01.05	Demonstrate basic file management skills.	
01.06	Troubleshoot problems with computer software.	
01.07	Describe ethical issues and problems associated with computers and information systems.	
01.08	Apply ergonomic principles applicable to the configuration of computer workstations.	
02.0	Demonstrate proficiency in customer relations – the student will be able to:	
02.01	Describe and demonstrate appropriate personal hygiene and professional attire.	
02.02	Describe and demonstrate effective listening techniques.	
02.03	Describe and apply techniques for instilling customer confidence and satisfaction.	
02.04	Describe and apply techniques for keeping the customer informed.	
02.05	Describe and apply effective follow-up techniques.	
02.06	Demonstrate discretion in interacting with customers in field and retail environments.	
02.07	Demonstrate an understanding of basic conflict resolution.	
	
Course Number:  EEV0505
Occupational Completion Point:  B
Computer Support Specialist -- 300 Hours – SOC Code 15-1142	
03.0	Demonstrate proficiency in installation, configuration and upgrading – the student will be able to:	
03.01	Identify basic terms, concepts, and functions of system modules.	
03.02	Identify procedures for replacing system modules.	
03.03	Identify available IRQs, DMAs, and I/O address.	
03.04	Identify common peripherals and the connectors associated cabling.	
03.05	Identify proper procedures for installing IDE/EIDE devices.	
03.06	Identify proper procedures for installing SCSI devices.	
03.07	Identify proper procedures for installing peripheral devices.	
03.08	Identify hardware methods of upgrading system performance.	
04.0	Demonstrate proficiency in diagnosing and troubleshooting – the student will be able to:	
04.01	Identify common symptoms of computer peripherals, troubleshooting and isolation.	
04.02	Identify basic troubleshooting procedures and how to elicit problem symptoms from customers.	
05.0	Demonstrate proficiency in preventive maintenance – the student will be able to:	
05.01	Identify the purpose of various preventive maintenance products and procedures. 	
05.02	Identify issues, procedures and devices for protection within the computing environment.	
05.03	Identify RAM terminology, locations, and physical characteristics.	
06.0	Demonstrate an understanding of motherboards – the student will be able to:	
06.01	Identify a motherboard.	
06.02	Identify different types of motherboards.	
06.03	Describe motherboard architecture.	
06.04	Identify the purpose of CMOS and define and explain its basic parameters.	
07.0	Demonstrate an understanding of processors and memory – the student will be able to:	
07.01	Distinguish between the basic characteristics of different CPU types.	
07.02	Describe RAM terminology, locations, and physical characteristics.	
08.0	Demonstrate proficiency in the understanding of printers – the student will be able to:	
08.01	Identify basic printer concepts and components.	
08.02	Identify care and service techniques and troubleshoot common problems.	
09.0	Demonstrate proficiency in basic networking – the student will be able to:	
09.01	Describe basic networking concepts.	
10.0	Demonstrate proficiency in operating systems and protocols – the student will be able to:	
10.01	Identify current major network operating systems.	
10.02	Identify operating systems that best serve the client’s specific network and resources.	
10.03	Identify directory services of the major network operating systems.	
10.04	Describe current network protocols.	
11.0	Demonstrate proficiency in fault tolerance – the student will be able to:	
11.01	Describe mirroring. 	
11.02	Describe duplexing. 	
11.03	Describe striping. 	
11.04	Describe volumes. 	
11.05	Describe the need for tape backup.	
12.0	Demonstrate proficiency in the OSI layer model – the student will be able to:	
12.01	Define the seven layers of the OSI model.	
12.02	Identify the protocols for each OSI layer. 	
12.03	Identify the services for each OSI layer. 	
12.04	Identify and functions that pertain to each layer.	
13.0	Demonstrate proficiency in networking media and topologies – the student will be able to:	
13.01	Describe the advantages of using different types of cabling.	
13.02	Describe the disadvantages of using different types of cabling.	
13.03	Determine the appropriate cabling to use in different network environments. 	
13.04	Identify the maximum lengths and speeds of various network cables.	
13.05	Visually identify various cable connectors.	
13.06	Identify network topologies.	
14.0	Demonstrate proficiency in network elements – the student will be able to:	
14.01	Identify the basic attributes, purposes, and functions of full-and half-duplexing	
14.02	Identify the basic attributes, purposes, and functions of WAN and LAN topologies.	
14.03	Identify the basic attributes, purposes, and functions of a server, workstation, and host.	
14.04	Identify the basic attributes, purposes, and functions of server-based networking and peer-to-peer networking. 	
14.05	Identify the basic attributes, purposes, and functions NIC and routers. 	
14.06	Identify the basic attributes, purposes, and functions of broadband and baseband technology. 	
14.07	Describe a gateway as both a default IP router and as a method to connect dissimilar systems or protocols.	
15.0	Demonstrate proficiency in installation, configuration, and troubleshooting scenarios – the student will be able to:	
15.01	Identify the correct course of action given a variety of network troubleshooting scenarios. 	
15.02	Explain why a given action is warranted.	
15.03	Display knowledge of how a network card is configured.	
15.04	Demonstrate the use of network card diagnostics, including the loop back test and vendor-supplied diagnostics. 	
15.05	Demonstrate the ability to resolve hardware resource conflicts, including IRQ, DMA, and I/O base address.	

Course Number:  CTS0006
Occupational Completion Point:  C
Network Systems Technician – 150 Hours – SOC Code 15-1142	
16.0	Demonstrate proficiency in network components – the student will be able to:	
16.01	Visually identify and use hubs.	
16.02	Visually identify and use MAUs.	
16.03	Visually identify and use switching hubs.	
16.04	Visually identify and use repeaters.	
16.05	Visually identify and use transceivers.	
17.0	Demonstrate proficiency in the OSI model data link layer – the student will be able to:	
17.01	Identify the purpose and uses of bridges. 	
17.02	Describe the 802 standard characteristics and specs.	
17.03	Describe the function and characteristics of MAC addresses.	
18.0	Demonstrate proficiency in the OSI model network layer – the student will be able to:	
18.01	Describe how routing occurs at the network layer.	
18.02	Describe the differences between a router and a bridge router (brouter).	
18.03	Describe the differences between routable and non-routable protocols.	
18.04	Define and explain the use of default gateways and subnetworks. 	
18.05	Define and explain the need for employing unique network IDs. 	
18.06	Define and explain the difference between static and dynamic routing. 	
19.0	Demonstrate proficiency in the OSI model transport layer – the student will be able to:	
19.01	Define and explain the distinction between connectionless and connection-oriented transport.	
19.02	Define and explain the purpose of and need for name resolution. 	
20.0	Demonstrate proficiency in TCP/IP (Transmission Control Protocol/Internet Protocol) fundamentals – the student will be able to:	
20.01	Describe the concept of IP default gateways.	
20.02	Define and explain the purpose and use of DHCP, DNS, WINS, and host files.	
20.03	Identify the main protocols that make up TCP/IP suite. 	
20.04	Define and explain the concept that every operating system and millions of hosts worldwide support TCP/IP.	
20.05	Describe the purpose and function of Internet DNS hierarchies.	
21.0	Demonstrate proficiency in understanding of TCP/IP addressing – the student will be able to:	
21.01	Demonstrate knowledge of the fundamental concepts of TCP/IP addressing.	
21.02	Describe the A, B, and C classes of IP addresses and default subnet mask numbers. 	
21.03	Understand the use of ports for HTTP, FTP, SMTP and port numbers commonly assigned to a given service. 	
22.0	Demonstrate proficiency in understanding of TCP/LP configuration – the student will be able to:	
22.01	Define and explain the concept and use of IP proxy.	
22.02	Identify the configuration parameters for a workstation to include IP address, DNS, default gateway, IP proxy configuration, WINS, DHCP, host name, and Internet domain name. 	
23.0	Demonstrate proficiency in understanding TCP/LP utilities – the student will be able to:	
23.01	Define and explain how to use TCP/LP utilities to test, validate, and troubleshoot IP connectivity.	
23.02	Demonstrate the ability to use ARP.	
23.03	Demonstrate the ability to use Telnet.	
23.04	Demonstrate the ability to use NBTSTAT. 	
23.05	Demonstrate the ability to use TRACERT. 	
23.06	Demonstrate the ability to use NETSTAT. 	
23.07	Demonstrate the ability to use IPCONFIG and WINIPCFG.	
23.08	Demonstrate the ability to use FTP. 	
23.09	Demonstrate the ability to use PING.	
24.0	Demonstrate proficiency in understanding remote connectivity – the student will be able to:	
24.01	Define and explain the distinction between PPP and SLIP. 	
24.02	Define and explain the purpose and function of PPTP.	
24.03	Define and explain the attributes, advantages, and disadvantages of ISDN and PSTN (POTS).	
25.0	Demonstrate proficiency in understanding of dial-up networking – the student will be able to:	
25.01	Describe different elements of dial-up networking.	
25.02	Define and explain modem configuration parameters (e.g., serial port IRQ, I/O address, maximum port speed).	
25.03	Describe the requirements for a remote connection. 	
26.0	Demonstrate proficiency in understanding of network security – the student will be able to:	
26.01	Define and explain the selection of a security model (user and share level).	
26.02	Define and explain standard password practices and procedures.	
26.03	Define and explain the need to employ data encryption to protect network data.	
26.04	Define and explain the use of a firewall.	
27.0	Demonstrate proficiency in understanding of network implementation – the student will be able to:	
27.01	Define and explain what must be obtained prior to network implementation.	
27.02	Demonstrate the use of administrative accounts, test accounts, passwords, IP addresses, IP configurations and relevant SOPs.	
28.0	Demonstrate proficiency in understanding of environmental factors – the student will be able to:	
28.01	Describe the impact of environmental factors on computer networks. 	
28.02	Given a network installation scenario, identify unexpected or atypical conditions that could cause problems for the network or signify that a problem condition already exists.	
28.03	Identify room conditions (e.g., humidity, heat).	
28.04	Identify the placement of building contents and personal effects (e.g., space heaters, TVs, radios).	
28.05	Identify computer equipment.	
28.06	Identify error messages. 	
29.0	Demonstrate proficiency in understanding of peripherals – the student will be able to:	
29.01	Recognize common peripheral ports, external SCSI (especially DB-25 connectors), and common network components.
a.	Identify print servers.
b.	Identify hubs.
c.	Identify routers.
d.	Identify brouters.
e.	Identify bridges.
f.	Identify patch panels.
g.	Identify UPSs.
h.	Identify NICs.
i.	Identify token ring media filters.	
30.0	Demonstrate proficiency in understanding cabling and compatibility issues – the student will be able to:	
30.01	Given an installation scenario, demonstrate awareness of troubleshooting compatibility and cabling issues.	
30.02	Define and explain the consequences of trying to install an analog modem in a digital jack.	
30.03	Define and explain how the uses of RJ-45 connectors may differ greatly depending on the cabling.	
30.04	Define and explain how patch cables contribute to the overall length of the cabling segment.	
30.05	Identify the types of test documentation that are usually available regarding a vendor's patches, fixes, upgrades, etc.	
31.0	Demonstrate proficiency in understanding of network maintenance – the student will be able to:	
31.01	Describe standard backup procedures and backup media storage practices.	
31.02	Describe the need for the periodic application of software patches and other fixes to the network.	
31.03	Describe the need to install antivirus software on the server and workstations.	
31.04	Describe the need to frequently update virus signatures.	
32.0	Demonstrate proficiency in understanding of troubleshooting fundamentals – investigation – the student will be able to:	
32.01	Define, explain and follow a systematic approach to identify the extent of a network problem; and, given a problem scenario, select the appropriate next step.	
32.02	Determine whether the problem exists across the network.	
32.03	Determine whether the problem is workstation, workgroup, LAN- or WAN-related.	
32.04	Determine whether the problem is consistent and replicable.	
32.05	Use standard troubleshooting methods.	
33.0	Demonstrate proficiency in understanding of troubleshooting fundamentals – users – the student will be able to:	
33.01	Define, explain and follow a systematic approach to determining whether a problem is attributable to the user or the system; and, given a problem scenario, select the appropriate next step:
a.	Identify the exact issue.
b.	Recreate the problem.
c.	Isolate the cause of the problem.
d.	Formulate a correction to the problem.
e.	Implement the correction to the problem.
f.	Test. 
g.	Document the problem and the solution.
h.	Provide feedback. 	
34.0	Demonstrate proficiency in understanding of troubleshooting fundamentals -- operators – the student will be able to:	
34.01	Define, explain and follow a systematic approach to determining whether a problem is attributable to the operator or the system; and, given a problem scenario, select the appropriate next step.	
34.02	Define and explain the need to have a second operator perform the same task on an equivalent workstation.	
34.03	Define and explain the need to have a second operator perform the same task on the original operator's workstation.	
34.04	Determine whether operators are following standard operating procedure.	
35.0	Demonstrate proficiency in understanding of troubleshooting fundamentals -- physical indicators – the student will be able to:	
35.01	Given a network-troubleshooting scenario, demonstrate awareness of the need to check for physical and logical indicators of trouble.	
35.02	Identify link lights.	
35.03	Identify power lights.	
35.04	Identify error displays. 	
35.05	Identify error logs and displays.	
35.06	Identify performance monitors.	
36.0	Demonstrate proficiency in understanding of troubleshooting fundamentals – network – the student will be able to:	
36.01	Given a network problem scenario, including symptoms, determine the most likely cause or causes of the problem based on the available information.  	
36.02	Recognize abnormal physical conditions. 	
36.03	Isolate and correct problems in cases where there is a fault in the physical media (patch cable). 	
36.04	Check the status of servers. 	
36.05	Check for configuration problems with DNS, WINS, and host files. 	
36.06	Check for viruses. 	
36.07	Check the validity of the account name and password. 	
36.08	Recheck operator logon procedures. 	
36.09	Select and run appropriate diagnostics.	
37.0	Demonstrate proficiency in understanding of troubleshooting fundamentals -- network tools – the student will be able to:	
37.01	Specify the tools that are commonly used to resolve network equipment problems. 	
37.02	Identify the purpose and function of common network tools.	
37.03	Define and explain when to utilize crossover cable.	
37.04	Define and explain when to utilize hardware loop back.	
37.05	Define and explain when to utilize a tone generator.	
37.06	Define and explain when to utilize a tone locator (fox and hound).	
	
Course Number:  CTS0007
Occupational Completion Point:  D
Network Specialist – 300 Hours – SOC Code 15-1142	
38.0	Demonstrate proficiency in current software applications – the student will be able to:	
38.01	Perform an attended installation of software.	
38.02	Perform an unattended installation of software.	
38.03	Upgrade from a previous version of software.	
38.04	Deploy service packs.	
38.05	Troubleshoot failed installations.	
38.06	Monitor, manage, and troubleshoot access to files and folders.	
38.07	Manage and troubleshoot access to shared folders.	
38.08	Connect to local and network print devices.	
38.09	Configure and manage file systems.	
38.10	Implement, manage, and troubleshoot disk devices.	
38.11	Implement, manage, and troubleshoot display devices.	
38.12	Implement, manage, and troubleshoot mobile computer hardware.	
38.13	Implement, manage, and troubleshoot input and output devices.	
38.14	Update drivers.	
38.15	Monitor and configure multiple processing units.	
38.16	Install, configure, and troubleshoot network adapters.	
38.17	Manage and troubleshoot driver signing.	
38.18	Configure, manage, and troubleshoot task scheduler.	
38.19	Manage and troubleshoot the use and synchronization of offline files.	
38.20	Optimize and troubleshoot performance of software-desktop.	
38.21	Manage hardware profiles.	
38.22	Recover systems and user data.	
38.23	Configure and manage user profiles.	
38.24	Configure support for multiple languages or multiple locations.	
38.25	Install applications by using Windows Installer packages.	
38.26	Configure and troubleshoot desktop settings.	
38.27	Configure and troubleshoot fax support.	
38.28	Configure and troubleshoot accessibility services.	
38.29	Configure and troubleshoot the TCP/LP protocol.	
38.30	Connect to computers using dial-up networking.	
38.31	Connect to shared resources on a shared network.	
38.32	Encrypt data on a hard disk by using Encrypting File System (EFS).	
38.33	Implement, configure, manage, and troubleshoot local group policy.	
38.34	Implement, configure, manage, and troubleshoot local user accounts.	
38.35	Implement, configure, manage, and troubleshoot local user authentication.	
38.36	Implement, configure, manage, and troubleshoot a security configuration.	
39.0	Demonstrate proficiency in a state of the art server – the student will be able to:	
39.01	Create an unattended answer file by using setup manager to automate the installation of a server.	
39.02	Create and configure automated methods for installation of a server.	
39.03	Upgrade a server.	
39.04	Deploy services packs.	
39.05	Troubleshoot failed installations.	
39.06	Install and configure network services for interoperability.	
39.07	Monitor, configure, troubleshoot and control access to printers.	
39.08	Monitor, configure, troubleshoot and control access to files, folders, and shared folders.	
39.09	Configure, manage, and troubleshoot a stand-alone distributed file system (DFS).	
39.10	Configure, manage, and troubleshoot a domain-based distributed file system.	
39.11	Monitor, configure, troubleshoot, and control access to files and folders via web services.	
39.12	Monitor, configure, troubleshoot and control access to websites.	
39.13	Configure hardware devices.	
39.14	Configure driver-signing options.	
39.15	Update device drivers.	
39.16	Troubleshoot problems with hardware.	
39.17	Monitor and optimize usage of system resources.	
39.18	Set priorities and start and stop processes.	
39.19	Optimize disk performance.	
39.20	Manage and optimize availability of system state data and user data.	
39.21	Recover systems and user data by using a backup.	
39.22	Troubleshoot system restoration by using safe mode.	
39.23	Recover system and user data by using safe mode.	
39.24	Recover systems and user data by using the recovery console.	
39.25	Configure and manage user profiles.	
39.26	Monitor, configure, and troubleshoot disks and volumes.	
39.27	Configure data compression.	
39.28	Monitor and configure disk quotas.	
39.29	Recover from disk failures.	
39.30	Install, configure, and troubleshoot shared access.	
39.31	Install, configure, and troubleshoot network protocols.	
39.32	Install, configure, and troubleshoot a virtual private network (VPN).	
39.33	Install, configure, and troubleshoot network services.	
39.34	Configure, monitor, and troubleshoot remote access.	
39.35	Install, configure, monitor and troubleshoot terminal services.	
39.36	Configure the properties of a connection.	
39.37	Install, configure, and troubleshoot network adapters and drivers.	
39.38	Encrypt data on a hard disk by using Encrypting File System (EFS).	
39.39	Implement, configure, manage and troubleshoot policies in a software-product environment.	
39.40	Implement, configure, manage and troubleshoot auditing.	
39.41	Implement, configure, manage and troubleshoot local accounts.	
39.42	Implement, configure, manage and troubleshoot account policy.	
39.43	Implement, configure, manage and troubleshoot security by using the Security Configuration Tool Set.	
40.0	Demonstrate proficiency in network infrastructure administration – the student will be able to:	
40.01	Install the DNS server service.	
40.02	Configure a root name server.	
40.03	Configure zones.	
40.04	Configure a caching-only server.	
40.05	Configure a DNS Client.	
40.06	Configure zones for dynamic updates.	
40.07	Test the DNS server.	
40.08	Implement a delegated zone for DNS.	
40.09	Manually create DNS resource records.	
40.10	Install the DHCP Server.	
40.11	Create and manage DHCP scopes, superscopes and multicast services.	
40.12	Configure DHCP for DNS integration.	
40.13	Authorize a DHCP server in Active Directory.	
40.14	Configure inbound connections.	
40.15	Create remote access policy.	
40.16	Configure a remote access profile.	
40.17	Configure a VPN.	
40.18	Configure multilink connections.	
40.19	Configure routing and remote access for DHCP integration.	
40.20	Manage and monitor remote access.	
40.21	Configure authentication protocols.	
40.22	Configure encryption protocols.	
40.23	Configure remote access policy.	
40.24	Install and configure TCP/IP.	

Course Number:  CTS0008
Occupational Completion Point:  E
Network Administrator – 300 Hours – SOC Code 15-1142	
43.0	Demonstrate proficiency and knowledge to become a Certified Network Administrator – the student will be able to:	
43.01	Define and explain NetWare 5 (NW 5) and the role of NDS. 	
43.02	Define and explain how to use a workstation. 	
43.03	Define and explain network access for users. 	
43.04	Define and explain Novell Distributed Print Services.	
43.05	Define and explain network file system. 	
43.06	Define and explain file system security.	
43.07	Define and explain login scripts for NDS objects. 	
43.08	Define and explain NDS security. 	
43.09	Define and explain network applications with ZENworks.	
43.10	Identify workstations in an NDS environment.	
43.11	Define and explain basic network services in a multi-context environment.	
43.12	Define and explain how to manage and install NW user licenses.	
43.13	Have an introduction to NetWare 5 and NDS. 	
43.14	Define and explain how to use a workstation.	
43.15	Define and explain how to setup and manage network access for users. 	
43.16	Define and explain how to setup printing with Novell Distributed Print Services. 	
43.17	Define and explain how to setup manage the file system. 	
43.18	Define and explain how to setup and manage file system security. 	
43.19	Create and manage login scripts. 	
43.20	Define and explain how to manage NDS security. 	
43.21	Define and explain how to distribute and manage network applications with ZENworks. 	
43.22	Define and explain how to manage workstations in an NDS environment with ZENworks. 	
43.23	Define and explain how to manage resources in a multi-context environment.	
43.24	Define and explain how to install NetWare 5.	
44.0	Demonstrate proficiency and knowledge to become a Certified Network Associate – the student will be able to:	
44.01	Identify the major components of the network system. 	
44.02	Examine the primary types and uses of network cabling. 	
44.03	Compare the functions or usage of a Local Area Network (LAN) versus a Wide Area Network (WAN).	
44.04	Describe the standard topologies and the advantages and disadvantages of each.	
44.05	Discuss the functions of each of the seven layers of the OSI reference model. 	
44.06	Describe the basic process of communication between the layers of the OSI reference model.	
44.07	Define the major network access methods and outline the key features of each. 	
44.08	Describe the functions and features of devises used at Layers One, Two and Three of the OSI model.	
44.09	Explain the significance of each of the following to the following to a network system:  IP addresses and classes and reserved address space.	
44.10	Identify and described common routed and routing protocols.	
	
Course Number:  CTS0009
Occupational Completion Point:  F
Wireless Telecommunications Administrator – 300 Hours – SOC Code 15-1142	
45.0	Demonstrate proficiency in principles of radio frequency (RF) and wireless technology – the student will be able to:	
45.01	Define and explain radio frequency (RF) Waves.	
45.02	Define and explain frequency/wavelength.	
45.03	Define and explain the electromagnetic spectrum.	
45.04	Define and explain how to use the spectrum.	
45.05	Describe the Federal Communications Commission (FCC).	
45.06	Define and explain velocities.	
45.07	Define and explain disparities.	
45.08	Define and explain attenuation, trapping, and ducting.	
45.09	Define and explain power (DB and DBM).	
45.10	Define and explain reflection and scattering.	
45.11	Define and explain path loss.	
45.12	Define and explain phase.	
45.13	Define and explain characteristics.	
45.14	Define and explain compensation methods.	
45.15	Define and explain matching.	
45.16	Define and explain phase locked.	
45.17	Define and explain phased array.	
45.18	Define and explain frequency reuse.	
45.19	Define and explain channels vs. bandwidth.	
46.0	Demonstrate proficiency in understanding RF system block diagrams – the student will be able to:	
46.01	Identify RF components.	
46.02	Identify, define and explain the functionality of oscillators.	
46.03	Identify, define and explain the functionality of attenuators.	
46.04	Identify, define and explain the functionality of modulators.	
46.05	Identify, define and explain the functionality of power amplifiers.	
46.06	Define and explain linearity.	
46.07	Identify, define and explain the functionality of couplers.	
46.08	Identify, define and explain the functionality of detectors.	
47.0	Demonstrate proficiency in understanding antennas – the student will be able to:	
47.01	Identify the different types of antennas.	
47.02	Define and explain TX antennas.	
47.03	Define and explain RX antennas.	
47.04	Define and explain gain antennas.	
47.05	Define and explain architecture antennas.	
47.06	Define and explain smart and complex antennas.	
47.07	Define and explain omnidirectional antennas.	
48.0	Demonstrate proficiency in understanding filters – the student will be able to:	
48.01	Define and explain the different types of filters.	
48.02	Identify ISI filters.	
48.03	Describe intermodulation.	
48.04	Identify low noise amplifiers.	
48.05	Identify mixers.	
48.06	Identify IF amplifiers.	
48.07	Identify demodulators.	
49.0	Demonstrate proficiency in principles of electricity and electrical signals – the student will be able to:	
49.01	Describe electrical signals in time and frequency.	
49.02	Describe audio signals.	
49.03	Describe video signals.	
49.04	Describe digitizing analog signals.	
49.05	Describe pulse code. 	
49.06	Describe MPEG-2.	
49.07	Describe data signals.	
49.08	Describe types of data.	
49.09	Describe priorities.	
49.10	Describe bit error rate.	
49.11	Describe parity.	
49.12	Describe a CRC.	
49.13	Describe TTL.	
50.0	Demonstrate proficiency in understanding RF transmission lines – the student will be able to:	
50.01	Define and explain a wave-guide.	
50.02	Define and explain coaxial.	
50.03	Define and explain micro-strip.	
50.04	Define and explain impedance.	
50.05	Define and explain reflection.	
50.06	Define and explain matching.	
51.0	Demonstrate proficiency in understanding modulation – the student will be able to:	
51.01	Define and explain carrier.	
51.02	Define and explain AM.	
51.03	Define and explain FM.	
51.04	Define and explain signal-to-noise ration (S/N)	
51.05	Define and explain QPSK.	
51.06	Define and explain MPSK.	
51.07	Define and explain GPSK.	
51.08	Define and explain QAM.	
51.09	Define and explain spectral regrowth/QPSK.	
51.10	Define and explain CDMA.	
51.11	Define and explain TDMA.	
51.12	Define and explain SDMA.	
51.13	Define and explain FDMA.	
51.14	Define and explain AMPS.	
51.15	Define and explain DAMPS.	
51.16	Define and explain GSM.	
51.17	Define and explain PCS.	
52.0	Demonstrate proficiency in understanding wireless applications – the student will be able to:	
52.01	Define and explain wireless services.	
52.02	Define and explain direct broadcast satellite (DBS).	
52.03	Define and explain paging.	
52.04	Define and explain wireless phones (PCS, Mobile Satellite).	
52.05	Define and explain carriers.	
52.06	Define and explain technologies.	
52.07	Define and explain wireless application features.	
52.08	Define and explain wireless local loop (WLL).	
52.09	Define and explain wireless data terminal.	
52.10	Define and explain mobile satellite.	
52.11	Define and explain PTN.	
52.12	Define and explain MTSO.	
52.13	Define and explain GPS.	
53.0	Demonstrate proficiency in understanding cellular generations – the student will be able to:	
53.01	Describe 1st Generation (1G) cellular.	
53.02	Describe 2nd Generation (2G) cellular.	
53.03	Describe 2.5-G cellular.	
53.04	Describe 3rd Generation cellular.	
53.05	Define and explain goals.	
53.06	Describe technical challenges.	
53.07	Define and explain 8-PSK.	
53.08	Define and explain data rates.	
53.09	Define and explain MPEG-4.	
53.10	Define and explain ARIB.	
53.11	Explain business challenges.	
53.12	Define and explain costs.	
53.13	Explain 2 ½-technology migration.	
54.0	Demonstrate proficiency in understanding cellular phone technology – the student will be able to:	
54.01	Define and explain CDMA.	
54.02	Define and explain IMT-2000.	
54.03	Define and explain EDGE.	
54.04	Define and explain GSM.	
54.05	Define and explain WCDMA.	
54.06	Define and explain CDMA 2000.	
54.07	Define and explain spread spectrum.	
55.0	Demonstrate skills in mathematics for RF – the student will be able to:	
55.01	Define the attributes of decibels (dB).	
55.02	Identify the characteristics of RF waves.	
56.0	Demonstrate knowledge of electricity for RF – the student will be able to:	
56.01	Define and explain electric fields.	
56.02	Define and explain magnetic fields.	
56.03	Define and explain electromagnetic fields for component design.	
56.04	Define and explain frequencies.	
56.05	Define and explain wavelengths.	
56.06	Define and explain impedance.	
56.07	Define and explain power.	
56.08	Define and explain phase.	
56.09	Define and explain polarizations.	
56.10	Define and explain insertion loss/gain.	
56.11	Define and explain cascading. 	
56.12	Define and explain reflected power.	
56.13	Define and explain return loss.	
56.14	Define and explain S-parameters.	
56.15	Define and explain matching networks.	
57.0	Demonstrate proficiency in understanding RF component requirements – the student will be able to:	
57.01	Define and explain phase locked oscillators.	
57.02	Define and explain a modulator.	
57.03	Define and explain power amplifiers.	
57.04	Define and explain antennas.	
57.05	Define and explain LNA.	
57.06	Define and explain mixers and IF amplifiers.	
57.07	Define and explain filters.	
58.0	Demonstrate proficiency in understanding phase noise – the student will be able to:	
58.01	Define and explain BER Degradation.	
58.02	Define and explain error vector magnitudes.	
59.0	Demonstrate proficiency in understanding digital modulations – the student will be able to:	
59.01	Define and explain QPSK.	
59.02	Define and explain Pi/4DQPSK.	
59.03	Define and explain 16 QAM.	
59.04	Define and explain GMSK.	
60.0	Demonstrate proficiency in understanding short-range wireless – the student will be able to:	
60.01	Define and explain propagation.	
60.02	Define and explain path loss.	
60.03	Define and explain fading.	
60.04	Define and explain multipaths.	
60.05	Define and explain interference.	
60.06	Define and explain IR versus RF.	
60.07	Define and explain frequency usages.	
60.08	Define and explain how to calculate range.	
61.0	Demonstrate proficiency in understanding WLAN and WPAN devices – the student will be able to:	
61.01	Define and explain IEEE 802.11.	
61.02	Define and explain Home RF.	
61.03	Define and explain IrDA.	
61.04	Define and explain HiperLAN.	
62.0	Demonstrate proficiency in planning – the student will be able to:	
62.01	Describe cellular topologies.	
62.02	Describe wireless LAN topologies.	
62.03	Describe WLL.	
62.04	Describe ad hoc networking.	
62.05	Describe site planner software.	
63.0	Demonstrate proficiency in wireless networking standards – the student will be able to:	
63.01	Define and explain 802.11a.	
63.02	Define and explain 802.11b.	
63.03	Define and explain WLAN and WPAN devices.	
64.0	Demonstrate proficiency in the principles of a wireless network – the student will be able to:	
64.01	Define and explain different types of wireless.	
64.02	Define and explain handheld devices.	
64.03	Define and explain mobile communications.	
64.04	Define and explain satellite communications.	
64.05	Define and explain wireless local loop (WLL).	
64.06	Define and explain building-to-building networking.	
64.07	Define and explain site planning.	
64.08	Define and explain wireless integration.	
64.09	Define and explain wireless management.	
64.10	Describe the need for quality of service (QOS).	
65.0	Demonstrate proficiency in understanding the components of wireless networking – the student will be able to:	
65.01	Identify access points.	
65.02	Identify repeaters.	
65.03	Identify network interface cards.	
65.04	Identify Power over Ethernet (PoE).	
66.0	Demonstrate proficiency in applied wireless networking (optional) – the student will be able to:	
66.01	Utilize an in-building lab.	
66.02	Utilize a building-to-building lab.	
66.03	Utilize a cellular lab.	
66.04	Utilize a satellite lab.	
67.0	Demonstrate proficiency in Voice over Internet Protocol (VoIP) Telephony (optional) – the student will be able to:	
67.01	Define Voice over Internet Protocol (VoIP) telephony standards.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students

Special Notes

MyCareerShines is an interactive resource to assist students in identifying their ideal career and to enhance preparation for employment. Teachers are encouraged to integrate this resource into the program curriculum to meet the employability goals for each student.  Access MyCareerShines by visiting: www.mycareershines.org.

Career and Technical Student Organization (CTSO)

SkillsUSA is the intercurricular career and technical student organization(s) providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  

Cooperative Training – OJT

On-the-job training is appropriate but not required for this program.  Whenever offered, the rules, guidelines, and requirements specified in the OJT framework apply. 

Basic Skills (if applicable)

In PSAV programs offered for 450 hours or more, in accordance with Rule 6A-10.040, F.A.C., the minimum basic skills grade levels required for postsecondary adult career and technical students to complete this program are:  Mathematics 10, Language 10, and Reading 10.  These grade level numbers correspond to a grade equivalent score obtained on a state designated basic skills examination.  

Adult students with disabilities, as defined in Section 1004.02(7), Florida Statutes, may be exempted from meeting the Basic Skills requirements (Rule 6A-10.040).  Students served in exceptional student education (except gifted) as defined in s. 1003.01(3)(a), F.S., may also be exempted from meeting the Basic Skills requirement.  Each school district and Florida College must adopt a policy addressing procedures for exempting eligible students with disabilities from the Basic Skills requirement as permitted in Section 1004.91(3), F.S.

Students who possess a college degree at the Associate of Applied Science level or higher; who have completed or are exempt from the college entry-level examination; or who have passed a state, national, or industry licensure exam are exempt from meeting the Basic Skills requirement (Rule 6A-10.040, F.A.C.) Exemptions from state, national or industry licensure are limited to the certifications listed on the Basic Skills and Licensure Exemption List which may be accessed from the CTE Program Resources page.

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.

Note: postsecondary curriculum and regulated secondary programs cannot be modified.

Additional Resources

For additional information regarding articulation agreements, Bright Futures Scholarships, Fine Arts/Practical Arts Credit and Equivalent Mathematics and Equally Rigorous Science Courses please refer to:
http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml