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Quality Assurance Policies, Procedures, and Protocols – Adult Education and Family Literacy

  • Section A – Introduction (PDF, 85KB)
    • Letter from the Chancellor
    • Quality Assurance – Design
    • Quality Assurance – Team
  • Section B – General Provisions (PDF, 55KB)
    • Purpose of Monitoring
    • Authority
    • Research State and National Trends
    • Strategic Imperative
    • Operational Standards – Roles and Responsibilities
  • Section C – Implementation Fundamentals (PDF, 63KB)
    • General Procedures
    • Stakeholder Involvement
    • Professional Development
    • Definitions
  • Section D – Provider Selection (PDF, 58KB)
    • Data Review
    • Key Performance Indicators
    • Leadership Contracts
    • Leadership Performance Data Review Agenda
  • Section E – Risk Assessment (PDF, 135KB)
    • Risk Assessment
    • Risk Matrix
    • Critical Factors
    • Consolidated Risk Assessment Process
    • Summary of Risk Assessment Scores
    • Quality Assurance Team Review Agenda
  • Section F – Monitoring Strategies (PDF, 40KB)
  • Section G – Monitoring Processes (PDF, 120KB)
    • Compliance Monitoring Implementation
    • Communication
    • Promising Practices
    • Agency Conference Call Agenda
    • Records Review Checklist
  • Section H – Interview Protocols (PDF, 362KB)
    • Protocols
    • Interview Instructions
    • Interviews
    • Evidence List
    • Parent Interview
    • Student Interview
    • Observations Checklist
    • Fiscal-Career and Technical Education
      • Instructions
      • Interviews
  • Section I – Self-Assessment (PDF, 286KB)
    • Self Assessment Tool
    • Instructions
    • Self Assessment Protocols
    • Evidence List
    • Fiscal-Adult Education and Family Literacy
      • Instructions
      • Self Assessment
  • Section J – Fiscal Protocols (PDF, 3MB)
    • Financial Systems Overview
    • Financial Management Systems
      • Instructions
      • Interviews and Self Assessment
    • Procurement/Contracts
      • Instructions
      • Interviews and Self Assessment
    • Fiscal Equipment
      • Instructions
      • Interviews and Self Assessment
      • Fiscal Equipment Checklist
      • Detailed Projected and Purchased Equipment Form
    • Allowable Costs
      • School Districts
      • Universities or Colleges
      • Non-Profit Organizations
      • Evidence List
  • Section K – Resolution Activities (PDF, 62KB)
    • System Improvement Plan
    • Corrective Action Plan
    • Targeted Technical Assistance
  • Section L – Correspondence and Reporting (PDF, 150KB)
    • Correspondence
    • Reporting
    • Notification Letter
    • Sample Report
  • Section M (PDF, 32KB)
    • Enforcement
    • Investigations
    • Closeouts
    • Evaluation System