Staff Contact

Email Service:

Please use our Email Form


Office Mailing Address
Florida Department of Education
Bureau of Educator Certification
Room 201, Turlington Building
325 West Gaines Street
Tallahassee, Florida 32399-0400

Telephone Service:

U.S. Domestic Toll-Free Number: 800-445-6739

Outside U.S.: 850-245-5049

The Bureau of Educator Certification provides an automated telephone inquiry service for teachers through use of a touch-tone telephone. This automated service is now available by telephone anytime except from 1:00 am – 4:00 am each day.

General information available by telephone includes:

Further information available for applicants by telephone with Applicant ID # or Department of Education (DOE) #:

  • Status of valid application or certificate
  • Last 10 documents received into or sent from your file in the last six months
  • Live access to a certification specialist from 8:00 a.m. until 5:00 p.m., Monday through Friday, excluding holidays

Personal Service:

The Bureau of Educator Certification provides information and assistance to visitors of the office on the second floor of the Ralph Turlington Building in Tallahassee. Appointments are not provided. Assistance is provided on a "first come, first served" basis.

Office Hours: 8:00 a.m. through 5:00 p.m., Monday through Friday