Effective: August 1, 2009
Revised:

The FASTER system collects and transmits a wide variety of data, and is utilized to exchange transcripts between school districts, community colleges, universities, and technical centers. If you have questions about the data that is found in the FASTER formats, please refer to the list below for the contact and office best suited to address your question.

As your primary contact, schools should direct questions to their district office initially. District offices receive a daily error report that shows transcripts that were submitted but failed to pass the FASTER and Bright Futures edits. Your district is always the best source of information and should be contacted initially with any non-technical questions.

If you are experiencing technical issues involving the exchange of FASTER data that cannot be resolved at the district level or through the contact list above, the staff in the Office of Application Support (OAS) can provide you with assistance in resolving these technical issues. If you have questions or experience problems submitting or retrieving records via the FASTER system, contact the OAS staff at the phone number or e-mail address below. A technician will be in touch with you at our earliest possible convenience. Please include your e-mail address in phone messages. When leaving phone messages, speaking slowly and legibly will ensure that we will be able to comprehend and respond to your request.