Education Data Center
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Server Support
Systems Performance Monitoring
Contact: Stuart FaisonPhone: (850) 245-9819
This team operates the Help Desk and provides end-user problem resolution for all Department computers.
Services include:
- Responsible for monitoring the performance and availability of computing resources
- Develop and maintains standards for installation and configuration of system monitoring software
- Configuration of a proactive notification system for problem management
- Optimization of computing and network resources
- Implement and maintain remote management infrastructure
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