2014 – 2015
Florida Department of Education
Curriculum Framework 

Program Title:	Computer Systems & Information Technology (CSIT)
Program Type:	Career Preparatory
Career Cluster:	Information Technology

PSAV	
Program Number	Y100200	
CIP Number	0511090107	
Grade Level	30, 31	
Standard Length	900 hours	
Teacher Certification	BUS ED 1 @2
COMPU SCI 6
COMP SVC 7G
INFO TECH 7 G
CYBER TECH 7 G
ELECTRONIC @7 ?7 G	
CTSO	Phi Beta Lambda
BPA
SkillsUSA	
SOC Codes (all applicable) 	15-1152 – Computer Network Support Specialists
15-1142 – Network and Computer Systems Administrators
15-1122 – Information Security Analysts	
Facility Code	212 http://www.fldoe.org/edfacil/sref.asp (State Requirements for Educational Facilities)	
Targeted Occupation List	http://www.labormarketinfo.com/wec/TargetOccupationList.htm	
Perkins Technical Skill Attainment Inventory	http://www.fldoe.org/workforce/perkins/perkins_resources.asp 	
Industry Certifications	http://www.fldoe.org/workforce/fcpea/default.asp 	
Statewide Articulation	http://www.fldoe.org/workforce/dwdframe/artic_frame.asp 	
Basic Skills Level	Mathematics:	10
Language:	9
Reading: 	9	

Purpose

The purpose of this program is to prepare students for employment or advanced training in a variety of occupations in the information technology industry.

This program focuses on broad, transferable skills and stresses understanding and demonstration of the following elements of the information technology industry; technical and product skills, underlying principles of technology , planning, management, finance,  labor issues, community issues and health, safety, and environmental issues.

The content includes but is not limited to communication, leadership skills, human relations and employability skills; and safe, efficient work practices.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of four occupational completion points.  When the recommended sequence is followed, the structure is intended to prepare students to complete the CompTIA A+, Network+, and Security+ industry certifications. Sufficient coverage of advanced networking concepts and competencies may also lead to Cisco’s CCENT and CCNA industry certifications.  A student who completes the applicable competencies at any occupational completion point may either continue with the training or become an occupational completer.

This program is comprised of courses which have been assigned course numbers in the SCNS (Statewide Course Numbering System) in accordance with Section 1007.24 (1), F.S.  Career and Technical credit shall be awarded to the student on a transcript in accordance with Section 1001.44(3)(b), F.S.

The following table illustrates the postsecondary program structure:

OCP	Course Number	Course Title	Length	SOC Code	
A	CTS0082	Computer Systems Technician	300 hours	15-1152	
B	CTS0083	Computer Network Technician	150 hours	15-1142	
C	CTS0084	Computer Networking Specialist	150 hours	15-1142	
D	CTS0069	Computer Security Technician	300 hours	15-1122	

Common Career Technical Core – Career Ready Practices

Career Ready Practices describe the career-ready skills that educators should seek to develop in their students.  These practices are not exclusive to a Career Pathway, program of study, discipline or level of education.  Career Ready Practices should be taught and reinforced in all career exploration and preparation programs with increasingly higher levels of complexity and expectation as a student advances through a program of study. 

1. Act as a responsible and contributing citizen and employee. 

2. Apply appropriate academic and technical skills. 

3. Attend to personal health and financial well-being. 

4. Communicate clearly, effectively and with reason. 

5. Consider the environmental, social and economic impacts of decisions. 

6. Demonstrate creativity and innovation. 

7. Employ valid and reliable research strategies. 

8. Utilize critical thinking to make sense of problems and persevere in solving them. 

9. Model integrity, ethical leadership and effective management. 

10. Plan education and career path aligned to personal goals. 

11. Use technology to enhance productivity. 

12. Work productively in teams while using cultural/global competence. 

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Demonstrate proficiency with personal computer hardware. 
02.0	Demonstrate proficiency in troubleshooting, repair and maintenance. 
03.0	Demonstrate proficiency with operating systems and software. 
04.0	Demonstrate proficiency with networking. 
05.0	Demonstrate proficiency with security. 
06.0	Demonstrate proficiency with operational procedure.
07.0	Demonstrate language arts knowledge and skills.
08.0	Demonstrate mathematics knowledge and skills. 
09.0	Demonstrate proficiency with installing, configuring, and troubleshooting personal computer hardware. 
10.0	Demonstrate proficiency with troubleshooting operating systems. 
11.0	Demonstrate proficiency with networking. 
12.0	Demonstrate proficiency with security. 
13.0	Use oral and written communication skills in creating, expressing and interpreting information and ideas.
14.0	Solve problems using critical thinking skills, creating and innovation.
15.0	Use information technology tools.
16.0	Describe the roles within teams, work units, departments, organizations, interorganizational systems, and the larger environment.
17.0	Describe the importance of professional ethics and legal responsibilities.
18.0	Describe the operation of data networks. 
19.0	Differentiate between various network media and topologies. 
20.0	Install and configure basic network devices. 
21.0	Implement an IP addressing scheme to meet network requirements. 
22.0	Demonstrate an understanding of network management tasks and methodologies. 
23.0	Demonstrate proficiency using basic network tools. 
24.0	Implement a Wireless Local Area Network (WLAN). 
25.0	Demonstrate an understanding of network security threats and mitigation techniques.
26.0	Demonstrate the importance of health, safety, and environmental management systems in organizations and their importance to organizational performance and regulatory compliance. 
27.0	Demonstrate leadership and teamwork skills needed to accomplish team goals and objectives.
28.0	Explain the importance of employability skill and entrepreneurship skills.
29.0	Configure, verify and troubleshoot a switch with VLANs and interswitch communications. 
30.0	Implement an IP addressing scheme and IP Services to meet network requirements in a medium-size Enterprise branch office network. 
31.0	Configure, verify, and troubleshoot basic router operation and routing on Cisco devices. 
32.0	Explain and select the appropriate administrative tasks required for a WLAN. 
33.0	Identify security threats to a network and describe general methods to mitigate those threats.  
34.0	Implement, verify, and troubleshoot NAT and ACLs in a medium-size Enterprise branch office network.
35.0	Implement and verify WAN links. 
36.0	Demonstrate an understanding of cybersecurity, the terminology used, its history and culture, and trends. 
37.0	Recognize the following types of malicious code and specify the appropriate actions to take to mitigate vulnerability and risk. 
38.0	Recognize and be able to differentiate and explain the following access control models. 
39.0	Recognize and be able to differentiate and explain the following methods of authentication. 
40.0	Recognize the following attacks and specify the appropriate actions to take to mitigate vulnerability and risk. 
41.0	Recognize and understand the processes and risks associated with the following security concerns and tasks. 
42.0	Recognize and understand the administration of the following types of remote access technologies. 
43.0	Recognize and understand the administration of the following email security concepts. 
44.0	Recognize and understand the administration of the following Internet security concepts. 
45.0	Recognize and understand the administration of the following vulnerabilities. 
46.0	Recognize and understand the administration of the following directory security concepts. 
47.0	Recognize and understand the administration of the following file transfer protocols and concepts. 
48.0	Recognize and understand the administration of the following wireless technologies and concepts. 
49.0	Compare and contrast the following types of intrusion detection in terms of implementation and configuration. 
50.0	Be able to identify and explain the following different kinds of cryptographic algorithms. 
51.0	Understand how cryptography and digital signatures address the following security concepts. 
52.0	Understand and be able to explain the following concepts of PKI (Public Key Infrastructure). 
53.0	Understand and be able to explain the following concepts of Key Management and Certificate Lifecycles. 
54.0	Understand the application of the following concepts of physical security. 
55.0	Understand security concerns and concepts of the following types of devices. 
56.0	Understand the security concerns for the following types of media. 
57.0	Explain the following security topologies as they relate to cybersecurity. 
58.0	Implement the process of network system hardening within a computer network. 
59.0	Implement the process of server application/service hardening within a computer network. 
60.0	Describe the security implications of the following topics of disaster recovery options. 
61.0	Understand the security implications of the following topics of business continuity. 
62.0	Demonstrate proficiency in applying the concepts and uses of the following types of policies and procedures. 
63.0	Explain the following concepts of privilege management. 
64.0	Demonstrate an understanding of the concepts of the following topics of forensics. 
65.0	Understand and be able to explain the following concepts of risk identification. 
66.0	Understand the security relevance of the education and training of end users, executives and human resources. 
67.0	Explain the following documentation and their role in cybersecurity. 

68.0	

2014 – 2015
Florida Department of Education
Student Performance Standards

Program Title:	Computer Systems & Information Technology 
PSAV Number:	Y100200

Course Number:  CTS0082 
Occupational Completion Point:  A
Computer Systems Technician – 300 Hours – SOC Code 15-1152	
01.0	Demonstrate proficiency with personal computer hardware.  ̶  The student will be able to:	
01.01	Categorize storage devices and backup media.	
01.02	Explain motherboard components, types and features.	
01.03	Classify power supplies types and characteristics.	
01.04	Explain the purpose and characteristics of CPUs and their features.	
01.05	Explain cooling methods and devices.	
01.06	Compare and contrast memory types, characteristics and their purpose.	
01.07	Distinguish between the different display devices and their characteristics.	
01.08	Install and configure peripherals and input devices.	
01.09	Summarize the function and types of adapter cards.	
01.10	Install, configure and optimize laptop components and features.	
01.11	Install and configure printers.	
02.0	Demonstrate proficiency in troubleshooting, repair and maintenance.  ̶  The student will be able to:	
02.01	Explain the troubleshooting theory.	
02.02	Explain and interpret common hardware and operating system symptoms and their causes.	
02.03	Determine the troubleshooting methods and tools for printers.	
02.04	Explain and interpret common laptop issues and determine the appropriate basic troubleshooting method.	
02.05	Integrate common preventative maintenance techniques.	
03.0	Demonstrate proficiency with operating systems and software.  ̶  The student will be able to:	
03.01	Compare and contrast the different Windows Operating Systems and their features.	
03.02	Given a scenario, demonstrate proper use of user interfaces.	
03.03	Explain the process and steps to install and configure the Windows OS.	
03.04	Explain the basics of boot sequences, methods and startup utilities.	
04.0	Demonstrate proficiency with networking.  ̶  The student will be able to:	
04.01	Summarize the basics of networking fundamentals, including technologies, devices and protocols.	
04.02	Categorize network cables and connectors and their implementations.	
04.03	Compare and contrast the different network types.	
05.0	Demonstrate proficiency with security.  ̶  The student will be able to:	
05.01	Explain the basic principles of security concepts and technologies.	
05.02	Summarize the following security features:	
05.02.1	Wireless encryption. 	
05.02.2	Malicious software protection. 	
05.02.3	BIOS Security. 	
05.02.4	Password management/password complexity. 	
05.02.5	Locking workstation. 	
05.02.6	Biometrics. 	
06.0	Demonstrate proficiency with operational procedure.  ̶  The student will be able to:	
06.01	Outline the purpose of appropriate safety and environmental procedures and given a scenario apply them.	
06.02	Given a scenario, demonstrate the appropriate use of communication skills and professionalism in the workplace.	
07.0	Demonstrate language arts knowledge and skills.  ̶  The student will be able to:	
07.01	Locate, comprehend and evaluate key elements of oral and written information.	
07.02	Draft, revise, and edit written documents using correct grammar, punctuation and vocabulary.	
07.03	Present information formally and informally for specific purposes and audiences.	
08.0	Demonstrate mathematics knowledge and skills.  ̶  The student will be able to:	
08.01	Demonstrate knowledge of arithmetic operations.	
08.02	Analyze and apply data and measurements to solve problems and interpret documents.	
08.03	Construct charts/tables/graphs using functions and data.	
09.0	Demonstrate proficiency with installing, configuring, and troubleshooting personal computer hardware.  ̶  The student will be able to:	
09.01	Install, configure and maintain personal computer components.	
09.02	Detect problems, troubleshoot and repair/replace personal computer components.	
09.03	Install, configure, detect problems, troubleshoot and repair/replace laptop components.	
09.04	Select and use the following tools: 	
09.04.1	Multimeter. 	
09.04.2	Power supply tester. 	
09.04.3	Specialty hardware/tools. 	
09.04.4	Cable testers. 	
09.04.5	Loop back plugs. 	
09.04.6	Anti-static pad and wrist strap. 	
09.04.7	Extension magnet. 	
09.04.8	Detect and resolve common printer issues.	
10.0	Demonstrate proficiency with troubleshooting operating systems.  ̶  The student will be able to:	
10.01	Select the appropriate commands and options to troubleshoot and resolve problems.	
10.02	Differentiate between Windows Operating System directory structures (Windows 2000, XP, Vista, Windows 7, Windows 8).	
10.03	Given a scenario, select and use system utilities/tools and evaluate the results.	
10.04	Evaluate and resolve common issues.	
11.0	Demonstrate proficiency with networking.  ̶  The student will be able to:	
11.01	Troubleshoot client-side connectivity issues using appropriate tools. 	
11.02	Install and configure a small office home office (SOHO) network.	
12.0	Demonstrate proficiency with security.  ̶  The student will be able to:	
12.01	Given a scenario, prevent, troubleshoot and remove viruses and malware. 	
12.02	Implement security and troubleshoot common issues.	
13.0	Use oral and written communication skills in creating, expressing and interpreting information and ideas.  ̶  The student will be able to:	
13.01	Select and employ appropriate communication concepts and strategies to enhance oral and written communication in the workplace.	
13.02	Locate, organize and reference written information from various sources.	
13.03	Design, develop and deliver formal and informal presentations using appropriate media to engage and inform diverse audiences.	
13.04	Interpret verbal and nonverbal cues/behaviors that enhance communication.	
13.05	Apply active listening skills to obtain and clarify information.	
13.06	Develop and interpret tables and charts to support written and oral communications.	
13.07	Exhibit public relations skills that aid in achieving customer satisfaction.	
14.0	Solve problems using critical thinking skills, creativity and innovation.  ̶  The student will be able to:	
14.01	Employ critical thinking skills independently and in teams to solve problems and make decisions.	
14.02	Employ critical thinking and interpersonal skills to resolve conflicts.	
14.03	Identify and document workplace performance goals and monitor progress toward those goals. 	
14.04	Conduct technical research to gather information necessary for decision-making.	
15.0	Use information technology tools.  ̶  The student will be able to:	
15.01	Use personal information management (PIM) applications to increase workplace efficiency.	
15.02	Employ technological tools to expedite workflow including word processing, databases, reports, spreadsheets, multimedia presentations, electronic calendar, contacts, email, and internet applications.	
15.03	Employ computer operations applications to access, create, manage, integrate, and store information.	
15.04	Employ collaborative/groupware applications to facilitate group work.	
16.0	Describe the roles within teams, work units, departments, organizations, inter-organizational systems, and the larger environment.  ̶  The student will be able to:	
16.01	Describe the nature and types of business organizations.	
16.02	Explain the effect of key organizational systems on performance and quality. 	
16.03	List and describe quality control systems and/or practices common to the workplace.	
16.04	Explain the impact of the global economy on business organizations.	
17.0	Describe the importance of professional ethics and legal responsibilities.  ̶  The student will be able to:	
17.01	Evaluate and justify decisions based on ethical reasoning.	
17.02	Evaluate alternative responses to workplace situations based on personal, professional, ethical, legal responsibilities, and employer policies.	
17.03	Identify and explain personal and long-term consequences of unethical or illegal behaviors in the workplace.	
17.04	Interpret and explain written organizational policies and procedures.	

Course Number:  CTS0083 
Occupational Completion Point:  B 
Computer Network Technician – 150 Hours – SOC Code 15-1142	
18.0	Describe the operation of data networks.  ̶  The student will be able to:	
18.01	Explain the function of common networking protocols.	
18.02	Identify commonly used TCP and UDP default ports.	
18.03	Identify address formats.	
18.04	Identify the proper use of addressing technologies and addressing schemes.	
18.05	Identify common IPv4 and IPv6 routing protocols.	
18.06	Explain the purpose and properties of routing.	
18.07	Compare the characteristics of wireless communication standards.	
18.08	Interpret network diagrams.	
18.09	Describe common networking applications.	
19.0	Differentiate between various network media and topologies.  ̶  The student will be able to:	
19.01	Categorize standard cable types and their properties.	
19.02	Identify common connector types.	
19.03	Identify common physical network topologies.	
19.04	Differentiate and implement appropriate wiring standards.	
19.05	Select the appropriate media, cables, ports, and connectors to connect network devices.	
19.06	Categorize WAN technology types and properties.	
19.07	Categorize LAN technology types and properties.	
19.08	Explain common logical network topologies and their characteristics.	
19.09	Install components of wiring distribution.	
20.0	Install and configure basic network devices.  ̶  The student will be able to:	
20.01	Install, configure and differentiate between common network devices.	
20.02	Identify the functions of specialized network devices.	
20.03	Explain the advanced features of a switch.	
20.04	Implement a small switched network, including remote access management.	
20.05	Verify network status and operation using basic utilities (e.g., ping, traceroute, telnet, SSH, arp, ipconfig).	
20.06	Implement a basic wireless network.	
21.0	Implement an IP addressing scheme to meet network requirements.  ̶  The student will be able to:	
21.01	Assign and verify valid IP addresses in a LAN environment.	
21.02	Describe Network Address Translation (NAT) and its importance in network communication.	
21.03	Distinguish between public and private IP addresses.	
21.04	Configure, verify, and troubleshoot DHCP and DNS operation.	
21.05	Implement static and dynamic IP addressing.	
21.06	Detect and correct IP addressing issues.	
22.0	Demonstrate an understanding of network management tasks and methodologies.  ̶  The student will be able to:	
22.01	Explain the function of each layer of the OSI model.	
22.02	Identify types of configuration management documentation.	
22.03	Evaluate the network based on configuration management documentation.	
22.04	Explain network segmentation and traffic management concepts.	
22.05	Conduct network monitoring to identify performance and connectivity issues. 	
22.06	Explain different methods and rationales for network performance optimization.	
22.07	Implement network troubleshooting methodologies.	
22.08	Troubleshoot common connectivity issues and select an appropriate solution.	
23.0	Demonstrate proficiency using basic network tools.  ̶  The student will be able to:	
23.01	Select the appropriate command line interface tool and interpret the output to verify functionality.	
23.02	Explain the purpose of network scanners.	
23.03	Utilize the appropriate hardware tools.	
24.0	Implement a Wireless Local Area Network (WLAN).  ̶  The student will be able to:	
24.01	Describe the standards associated with wireless media.	
24.02	Identify and describe the purpose of the components of a small WLAN.	
24.03	Configure a small WLAN such that devices connect to the correct access point.	
24.04	Describe the security features and capabilities of WI-FI Protected Access (WPA).	
24.05	Describe common issues with implementing a WLAN and methods for addressing these issues.	
25.0	Demonstrate an understanding of network security threats and mitigation techniques.  ̶  The student will be able to:	
25.01	Explain the function of hardware and software security devices.	
25.02	Explain common features of a firewall.	
25.03	Explain the methods of network access security.	
25.04	Explain methods of user authentication.	
25.05	Explain issues that affect device security.	
25.06	Implement password and physical security in a small routed network.	
25.07	Identify common security threats and mitigation techniques.	
26.0	Demonstrate the importance of health, safety, and environmental management systems in organizations and their importance to organizational performance and regulatory compliance.  ̶  The student will be able to:	
26.01	Describe personal and jobsite safety rules and regulations that maintain safe and healthy work environments.	
26.02	Explain emergency procedures to follow in response to workplace accidents.	
26.03	Create a disaster and/or emergency response plan.	
27.0	Demonstrate leadership and teamwork skills needed to accomplish team goals and objectives.  ̶  The student will be able to:	
27.01	Employ leadership skills to accomplish organizational goals and objectives.	
27.02	Establish and maintain effective working relationships with others in order to accomplish objectives and tasks.	
27.03	Conduct and participate in meetings to accomplish work tasks. 	
27.04	Employ mentoring skills to inspire and teach others.	
28.0	Explain the importance of employability skill and entrepreneurship skills.  ̶  The student will be able to:	
28.01	Identify and demonstrate positive work behaviors needed to be employable.	
28.02	Develop personal career plan that includes goals, objectives and strategies.	
28.03	Examine licensing, certification and industry credentialing requirements.	
28.04	Maintain a career portfolio to document knowledge, skills and experience.	
28.05	Evaluate and compare employment opportunities that match career goals.	
28.06	Identify and exhibit traits for retaining employment.	
28.07	Identify opportunities and research requirements for career advancement.	
28.08	Research the benefits of ongoing professional development.	
28.09	Examine and describe entrepreneurship opportunities as a career planning option.	

Course Number:  CTS0084 
Occupational Completion Point:  C 
Computer Networking Specialist – 150 Hours – SOC Code 15-1142	
29.0	Configure, verify and troubleshoot a switch with VLANs and interswitch communications.  ̶  The student will be able to:	
29.01	Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts.	
29.02	Explain the technology and media access control method for Ethernet networks.	
29.03	Explain network segmentation and basic traffic management concepts.	
29.04	Explain basic switching concepts and the operation of Cisco switches.	
29.05	Perform and verify initial switch configuration tasks including remote access management.	
29.06	Verify network status and switch operation using basic utilities (including: ping, traceroute, telnet, SSH, arp, ipconfig), SHOW & DEBUG commands.	
29.07	Identify, prescribe and resolve common switched network media issues, configuration issues, auto negotiation and switch hardware failures.	
29.08	Describe enhanced switching technologies (including: VTP, RSTP, VLAN, PVSTP, 802.1q).	
29.09	Describe how VLANs create logically separate networks and the need for routing between them.	
29.10	Configure, verify and troubleshoot VLANs.	
29.11	Configure, verify and troubleshoot trunking on Cisco switches.	
29.12	Configure, verify and troubleshoot interVLAN routing.	
29.13	Configure, verify and troubleshoot VTP.	
29.14	Configure, verify and troubleshoot RSTP operation.	
29.15	Interpret the output of various SHOW and DEBUG commands to verify the operational status of a Cisco switched network.	
29.16	Implement basic switch security (including: port security, trunk access, management VLAN other than VLAN1).	
30.0	Implement an IP addressing scheme and IP Services to meet network requirements in a medium-size Enterprise branch office network–The student will be able to:	
30.01	Describe the operation and benefits of using private and public IP addressing.	
30.02	Explain the operation and benefits of using DHCP and DNS.	
30.03	Configure, verify and troubleshoot DHCP and DNS operation on a router (e.g., CLI/SDM).	
30.04	Implement static and dynamic addressing services for hosts in a LAN environment.	
30.05	Calculate and apply an addressing scheme including VLSM IP addressing design to a network.	
30.06	Determine the appropriate classless addressing scheme using VLSM and summarization to satisfy addressing requirements in a LAN/WAN environment.	
30.07	Describe the technological requirements for running IPv6 in conjunction with IPv4 (e.g., protocols, dual stack, tunneling).	
30.08	Describe IPv6 addresses.	
30.09	Identify and correct common problems associated with IP addressing and host configurations.	
31.0	Configure, verify, and troubleshoot basic router operation and routing on Cisco devices.  ̶  The student will be able to:	
31.01	Describe basic routing concepts (e.g., packet forwarding, router lookup process).	
31.02	Describe the operation of Cisco routers (e.g., router bootup process, POST, router components).	
31.03	Select the appropriate media, cables, ports and connectors to connect routers to other network devices and hosts.	
31.04	Configure, verify and troubleshoot RIPv2.	
31.05	Access and utilize the router to set basic parameters (e.g., CLI/SDM).	
31.06	Connect, configure and verify operation status of a device interface.	
31.07	Verify device configuration and network connectivity using ping, traceroute, telnet, SSH or other utilities	
31.08	Perform and verify routing configuration tasks for a static or default route given specific routing requirements.	
31.09	Manage IOS configuration files (e.g., save, edit, upgrade, restore).	
31.10	Manage Cisco IOS.	
31.11	Compare and contrast methods of routing and routing protocols.	
31.12	Configure, verify, and troubleshoot OSPF.	
31.13	Configure, verify, and troubleshoot EIGRP.	
31.14	Verify network connectivity (including: using ping, traceroute, telnet or SSH).	
31.15	Troubleshoot routing issues.	
31.16	Verify router hardware and software operation using SHOW & DEBUG commands.	
31.17	Implement basic router security.	
32.0	Explain and select the appropriate administrative tasks required for a WLAN.  ̶  The student will be able to:	
32.01	Describe standards associated with wireless media (including: IEEE WI-FI Alliance, ITU/FCC).	
32.02	Identify and describe the purpose of the components in a small wireless network. (Including: SSID, BSS, ESS).	
32.03	Identify the basic parameters to configure on a wireless network to ensure that devices connect to the correct access point.	
32.04	Compare and contrast wireless security features and capabilities of WPA security (including: open, WEP, WPA-1/2).	
32.05	Identify common issues with implementing wireless networks. (Including:  interface, misconfiguration).	
33.0	Identify security threats to a network and describe general methods to mitigate those threats.  ̶  The student will be able to:	
33.01	Describe today's increasing network security threats and explain the need to implement a comprehensive security policy to mitigate the threats.	
33.02	Explain general methods to mitigate common security threats to network devices, hosts, and applications.	
33.03	Describe the functions of common security appliances and applications.	
33.04	Describe security recommended practices including initial steps to secure network devices.	
34.0	Implement, verify, and troubleshoot NAT and ACLs in a medium-size Enterprise branch office network.  ̶  The student will be able to:	
34.01	Describe the purpose and types of ACLs.	
34.02	Configure and apply ACLs based on network filtering requirements (including: CLI/SDM).	
34.03	Configure and apply an ACLs to limit telnet and SSH access to the router using (including: SDM/CLI).	
34.04	Verify and monitor ACLs in a network environment.	
34.05	Troubleshoot ACL issues.	
34.06	Explain the basic operation of NAT.	
34.07	Configure NAT for given network requirements using (including: CLI/SDM).	
34.08	Troubleshoot NAT issues.	
35.0	Implement and verify WAN links.  ̶  The student will be able to:	
35.01	Describe different methods for connecting to a WAN.	
35.02	Configure and verify a basic WAN serial connection.	
35.03	Configure and verify Frame Relay on Cisco routers.	
35.04	Troubleshoot WAN implementation issues.	
35.05	Describe VPN technology (including:  importance, benefits, role, impact, components).	
35.06	Configure and verify a PPP connection between Cisco routers.	

Course Number:  CTS0069 
Occupational Completion Point:  D 
Computer Security Technician – 300 Hours – SOC Code 15-1122	
36.0	Demonstrate an understanding of cybersecurity, the terminology used, its history and culture, and trends.  ̶  The student will be able to:	
36.01	Describe the history of cybersecurity, including the evolution of a hacker culture.	
36.02	Discuss the trends and national initiatives related to cybersecurity.	
36.03	Distinguish between information assurance and cybersecurity.	
36.04	Describe the concepts of confidentiality as it relates to user and data impact.	
36.05	Explain authentication and the concept of non-repudiation.	
37.0	Recognize the following types of malicious code and specify the appropriate actions to take to mitigate vulnerability and risk.  ̶  The student will be able to:	
37.01	Viruses. 	
37.02	Trojan Horses. 	
37.03	Logic Bombs. 	
37.04	Worms. 	
38.0	Recognize and be able to differentiate and explain the following access control models.  ̶  The student will be able to:	
38.01	MAC (Mandatory Access Control). 	
38.02	DAC (Discretionary Access Control). 	
38.03	RBAC (Role Based Access Control). 	
39.0	Recognize and be able to differentiate and explain the following methods of authentication.  ̶  The student will be able to:	
39.01	Kerberos. 	
39.02	CHAP (Challenge Handshake Authentication Protocol). 	
39.03	Certificates. 	
39.04	Username/Password. 	
39.05	Tokens. 	
39.06	Multi-factor. 	
39.07	Mutual.	
39.08	Biometrics. 	
40.0	Recognize the following attacks and specify the appropriate actions to take to mitigate vulnerability and risk.  ̶  The student will be able to:	
40.01	DOS/DDOS (Denial of Service/Distributed Denial of Service). 	
40.02	Back Door. 	
40.03	Spoofing. 	
40.04	Man in the Middle. 	
40.05	Replay. 	
40.06	TCP/IP Hijacking. 	
40.07	Weak Keys. 	
40.08	Mathematical. 	
40.09	Social Engineering. 	
40.10	Birthday. 	
40.11	Password Guessing (e.g., Brute Force, Dictionary).	
40.12	Software Exploitation. 	
41.0	Recognize and understand the processes and risks associated with the following security concerns and tasks.  ̶  The student will be able to:	
41.01	Identify non-essential services and protocols and know what actions to take to reduce the risks of those services and protocols. 	
41.02	Understand the concept of and know how reduce the risks of social engineering.	
41.03	Understand the concept and significance of auditing, logging and system scanning.	
41.04	Identify and be able to differentiate different cryptographic standards and protocols. 	
42.0	Recognize and understand the administration of the following types of remote access technologies.  ̶  The student will be able to:	
42.01	802.1x. 	
42.02	VPN (Virtual Private Network). 	
42.03	RADIUS (Remote Authentication Dial-In User Service). 	
42.04	TACACS (Terminal Access Controller Access Control System). 	
42.05	L2TP/PPTP (Layer Two Tunneling Protocol/Point to Point Tunneling Protocol). 	
42.06	SSH (Secure Shell). 	
42.07	IPSEC (Internet Protocol Security). 	
42.08	Vulnerabilities. 	
43.0	Recognize and understand the administration of the following email security concepts.  ̶  The student will be able to:	
43.01	S/MIME (Secure Multipurpose Internet Mail Extensions). 	
43.02	PGP (Pretty Good Privacy) like technologies. 	
43.03	Vulnerabilities. 	
43.04	SPAM. 	
43.05	Hoaxes. 	
44.0	Recognize and understand the administration of the following Internet security concepts.  ̶  The student will be able to:	
44.01	SSL/TLS (Secure Sockets Layer/Transport Layer Security). 	
44.02	HTTP/S (Hypertext Transfer Protocol/Hypertext Transfer Protocol over Secure Sockets Layer). 	
44.03	Instant Messaging (i.e., Vulnerabilities, Packet Sniffing, Privacy).	
45.0	Recognize and understand the administration of the following vulnerabilities.  ̶  The student will be able to:	
45.01	Java Script. 	
45.02	ActiveX.	
45.03	Buffer Overflows. 	
45.04	Cookies. 	
45.05	Signed Applets. 	
45.06	CGI (Common Gateway Interface). 	
45.07	SMTP (Simple Mail Transfer Protocol) Relay. 	
46.0	Recognize and understand the administration of the following directory security concepts.  ̶  The student will be able to:	
46.01	SSL/TLS (Secure Sockets Layer/Transport Layer Security). 	
46.02	LDAP (Lightweight Directory Access Protocol). 	
47.0	Recognize and understand the administration of the following file transfer protocols and concepts.  ̶  The student will be able to:	
47.01	S/FTP (File Transfer Protocol).	
47.02	Blind FTP (File Transfer Protocol)/Anonymous. 	
47.03	File Sharing. 	
47.04	Vulnerabilities (i.e., packet sniffing, naming conventions).	
48.0	Recognize and understand the administration of the following wireless technologies and concepts.  ̶  The student will be able to:	
48.01	WTLS (Wireless Transport Layer Security). 	
48.02	802.11 and 802.11x.	
48.03	WEP/WAP (Wired Equivalent Privacy/Wireless Application Protocol).	
48.04	Vulnerabilities (i.e., site surveys).	
49.0	Compare and contrast the following types of intrusion detection in terms of implementation and configuration.  ̶  The student will be able to:	
49.01	Network Based – Active and Passive.	
49.02	Host Based – Active and Passive.	
49.03	Honey Pots. 	
49.04	Incident Response. 	
50.0	Be able to identify and explain the following different kinds of cryptographic algorithms.  ̶  The student will be able to:	
50.01	Hashing.	
50.02	Symmetric. 	
50.03	Asymmetric. 	
51.0	Understand how cryptography and digital signatures address the following security concepts.  ̶  The student will be able to:	
51.01	Confidentiality. 	
51.02	Integrity.	
51.03	Authentication. 	
51.04	Non-Repudiation. 	
51.05	Access Control. 	
52.0	Understand and be able to explain the following concepts of PKI (Public Key Infrastructure).  ̶  The student will be able to:	
52.01	Certificates (e.g., policies, practice statements).	
52.02	Revocation.	
52.03	Trust Models. 	
53.0	Understand and be able to explain the following concepts of Key Management and Certificate Lifecycles.  ̶  The student will be able to:	
53.01	Centralized versus Decentralized.	
53.02	Hardware versus software key storage.	
53.03	Private key storage.	
53.04	Escrow. 	
53.05	Expiration. 	
53.06	Revocation versus suspension (e.g., status checking).	
53.07	Recovery authorization schema (e.g., M-of-N Control - Of M appropriate individuals, N must be present to authorize recovery).	
53.08	Renewal. 	
53.09	Destruction. 	
53.10	Key Usage. 	
53.11	Multiple Key Pairs (Single, Dual). 	
54.0	Understand the application of the following concepts of physical security.  ̶  The student will be able to:	
54.01	Access Control (e.g., physical barriers, biometrics).	
54.02	Social Engineering. 	
54.03	Environment (e.g., wireless cells, location, shielding, fire suppression).	
55.0	Understand security concerns and concepts of the following types of devices.  ̶  The student will be able to:	
55.01	Firewalls. 	
55.02	Routers. 	
55.03	Switches. 	
55.04	Wireless. 	
55.05	Modems. 	
55.06	RAS (Remote Access Server). 	
55.07	Telecom/PBX (Private Branch Exchange). 	
55.08	VPN (Virtual Private Network). 	
55.09	IDS (Intrusion Detection System).	
55.10	Network Monitoring/Diagnostics. 	
55.11	Workstations. 	
55.12	Servers. 	
55.13	Mobile Devices.	
56.0	Understand the security concerns for the following types of media.  ̶  The student will be able to:	
56.01	Coaxial Cable. 	
56.02	UTP/STP (Unshielded Twisted Pair/Shielded Twisted Pair). 	
56.03	Fiber Optic Cable.	
56.04	Removable Media. 	
56.05	Tape. 	
56.06	CD-R (Recordable Compact Disks).	
56.07	Hard Drives.	
56.08	Diskettes. 	
56.09	Flashcards. 	
56.10	Smartcards. 	
57.0	Explain the following security topologies as they relate to cybersecurity.  ̶  The student will be able to:	
57.01	Security Zones. 	
57.02	DMZ (Demilitarized Zone). 	
57.03	Intranet. 	
57.04	Extranet.	
57.05	VLANs (Virtual Local Area Network). 	
57.06	NAT (Network Address Translation). 	
57.07	Tunneling. 	
58.0	Implement the process of network system hardening within a computer network.  ̶  The student will be able to:	
58.01	Updates (Firmware & Software).	
58.02	Operating System.	
58.03	Configuration. 	
58.04	Enabling and Disabling Services and Protocols. 	
58.05	Access Control Lists. 	
59.0	Implement the process of server application/service hardening within a computer network.  ̶  The student will be able to:	
59.01	Updates (Hotfixes, Service Packs, Patches). 	
59.02	Web Servers. 	
59.03	E-mail Servers. 	
59.04	FTP (File Transfer Protocol) Servers. 	
59.05	DNS (Domain Name Service) Servers. 	
59.06	NNTP (Network News Transfer Protocol) Servers. 	
59.07	File/Print Servers. 	
59.08	DHCP (Dynamic Host Configuration Protocol) Servers. 	
59.09	Data Repositories. 	
59.10	Directory Services. 	
59.11	Databases. 	
60.0	Describe the security implications of the following topics of disaster recovery options.  ̶  The student will be able to:	
60.01	Backups (On-site versus off-site storage).	
60.02	Secure Recovery. 	
60.03	Alternate Sites. 	
60.04	Disaster Recovery Plan. 	
61.0	Understand the security implications of the following topics of business continuity.  ̶  The student will be able to:	
61.01	Utilities. 	
61.02	High Availability/Fault Tolerance. 	
61.03	Backups. 	
62.0	Demonstrate proficiency in applying the concepts and uses of the following types of policies and procedures.  ̶  The student will be able to:	
62.01	Security Policy. 	
62.02	Acceptable Use.	
62.03	Due Care. 	
62.04	Privacy. 	
62.05	Separation of Duties. 	
62.06	Need to Know. 	
62.07	Password Management. 	
62.08	SLAs (Service Level Agreements). 	
62.09	Disposal/Destruction. 	
62.10	HR policies related to passwords, privileges, and Code of Ethics in hiring and termination situations. 	
62.11	Incident Response Policy. 	
63.0	Explain the following concepts of privilege management.  ̶  The student will be able to:	
63.01	User/Group/Role Management. 	
63.02	Single Sign-on. 	
63.03	Centralized vs. Decentralized. 	
63.04	Auditing (Privilege, Usage, Escalation). 	
63.05	MAC/DAC/RBAC (Mandatory Access Control/Discretionary Access Control/Role Based Access Control). 	
64.0	Demonstrate an understanding of the concepts of the following topics of forensics.  ̶  The student will be able to:	
64.01	Chain of Custody. 	
64.02	Preservation of Evidence. 	
64.03	Collection of Evidence. 	
65.0	Understand and be able to explain the following concepts of risk identification.  ̶  The student will be able to:	
65.01	Asset Identification. 	
65.02	Risk Assessment. 	
65.03	Threat Identification. 	
65.04	Vulnerabilities. 	
66.0	Understand the security relevance of the education and training of end users, executives and human resources.  ̶  The student will be able to:	
66.01	Communication.	
66.02	User Awareness. 	
66.03	Education.	
66.04	On-line Resources. 	
67.0	Explain the following documentation and their role in cybersecurity.  ̶  The student will be able to:	
67.01	Standards and Guidelines. 	
67.02	Systems Architecture. 	
67.03	Change Documentation. 	
67.04	Logs and Inventories. 	
67.05	Classification/Notification Schema.	
67.06	Retention/Storage. 	
67.07	Destruction. 	

Additional Information

Laboratory Activities

Laboratory activities are an integral part of this program.  These activities include instruction in the use of safety procedures, tools, equipment, materials, and processes related to these occupations.  Equipment and supplies should be provided to enhance hands-on experiences for students. 

Career and Technical Student Organization (CTSO)

Phi Beta Lambda, BPA and SkillsUSA are the appropriate career and technical student organizations for providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  The activities of such organizations are defined as part of the curriculum in accordance with Rule 6A-6.065, F.A.C.

Cooperative Training – OJT

On-the-job training is appropriate but not required for this program.  Whenever offered, the rules, guidelines, and requirements specified in the OJT framework apply. 

Basic Skills

In PSAV programs offered for 450 hours or more, in accordance with Rule 6A-10.040, F.A.C., the minimum basic skills grade levels required for postsecondary adult career and technical students to complete this program are:  Mathematics 10, Language 9, and Reading 9.  These grade level numbers correspond to a grade equivalent score obtained on a state designated basic skills examination.  

Adult students with disabilities, as defined in Section 1004.02(7), Florida Statutes, may be exempted from meeting the Basic Skills requirements (Rule 6A-10.040).  Students served in exceptional student education (except gifted) as defined in s. 1003.01(3)(a), F.S., may also be exempted from meeting the Basic Skills requirement.  Each school district and Florida College must adopt a policy addressing procedures for exempting eligible students with disabilities from the Basic Skills requirement as permitted in Section 1004.91(3), F.S.

Students who possess a college degree at the Associate of Applied Science level or higher; who have completed or are exempt from the college entry-level examination; or who have passed a state, national, or industry licensure exam are exempt from meeting the Basic Skills requirement (Rule 6A-10.040, F.A.C.)  Exemptions from state, national or industry licensure are limited to the certifications listed at http://www.fldoe.org/workforce/dwdframe/rtf/basicskills-License-exempt.rtf.  

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities as identified on the secondary student’s Individual Educational Plan (IEP) or 504 plan or postsecondary student’s accommodations’ plan to meet individual needs and ensure equal access.  Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors.  Accommodations received in postsecondary education may differ from those received in secondary education.  Accommodations change the way the student is instructed.  Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems.  Documentation of the accommodations requested and provided should be maintained in a confidential file.

In addition to accommodations, some secondary students with disabilities (students with an IEP served in Exceptional Student Education (ESE)) will need modifications to meet their needs.  Modifications change the outcomes or what the student is expected to learn, e.g., modifying the curriculum of a secondary career and technical education course.  Note: postsecondary curriculum and regulated secondary programs cannot be modified.

Some secondary students with disabilities (ESE) may need additional time (i.e., longer than the regular school year), to master the student performance standards associated with a regular Occupational Completion Point (OCP) or a Modified Occupational Completion Point (MOCP).  If needed, a student may enroll in the same career and technical course more than once.  Documentation should be included in the IEP that clearly indicates that it is anticipated that the student may need an additional year to complete an OCP/MOCP.  The student should work on different competencies and new applications of competencies each year toward completion of the OCP/MOCP.  After achieving the competencies identified for the year, the student earns credit for the course.  It is important to ensure that credits earned by students are reported accurately.  The district’s information system must be designed to accept multiple credits for the same course number for eligible students with disabilities.

Articulation

This program has no statewide articulation agreement approved by the Florida State Board of Education.  However, this does not preclude the awarding of credits by any college through local agreements. 

For details on statewide articulation agreements which correlate to programs and industry certifications, refer to http://www.fldoe.org/workforce/dwdframe/artic_frame.asp.