2014 – 2015
Florida Department of Education
Curriculum Framework 

Program Title:	Aviation Administration
Career Cluster:	Transportation, Distribution and Logistics

AS	
CIP Number	1649010402	
Program Type	College Credit	
Standard Length	64 credit hours	
CTSO	SkillsUSA	
SOC Codes (all applicable) 	53-2022 – Airfield Operations Specialists
53-2021 – Air Traffic Controllers
53-1011 – Aircraft Cargo Handling Supervisors
43-4051 – Customer Service Representatives	
Targeted Occupation List	http://www.labormarketinfo.com/wec/TargetOccupationList.htm 	
Perkins Technical Skill Attainment Inventory	http://www.fldoe.org/workforce/perkins/perkins_resources.asp 	
Statewide Articulation	http://www.fldoe.org/workforce/dwdframe/artic_frame.asp 	

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Transportation, Distribution and Logistics  career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Transportation, Distribution and Logistics career cluster. 

The purpose of this program is to prepare students who are seeking employment in the aviation/airline/airport fields.  Some of the students will able to obtain opportunities in the federal, state and local government aviation fields, while others will find opportunities in airline fields, such as initial entry level jobs in customer service and operations and air cargo as well as lower to middle level management positions.  Others will find positions in supporting aviation entities, such as suppliers and service providers to airlines and government aviation agencies. 

Airport facility equipment, ground equipment; aircraft operating requirements/limitations, navigational equipment, aviation weather reports and conditions, air traffic control equipment/procedures; customer service information technology tools and air cargo ground handling equipment and procedures.

The content includes but is not limited to, communication skills, leadership skills, directing, planning and controlling, human relations and employability skills, safe and efficient work practices, technical skills such as aircraft and ground equipment operations and terminology, records management, security issues, Federal Aviation Regulations, and air cargo processes and practices.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of 64 credit hours.

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Demonstrate an understanding of basic aviation terminology and history.
02.0	Demonstrate appropriate math skills.
03.0	Demonstrate appropriate communications/English skills.
04.0	Demonstrate an understanding of aviation operations practices, limitations and procedures.
05.0	Demonstrate an understanding of federal, state and other governmental laws, rules and policies as they relate to aviation.
06.0	Demonstrate an understanding of airline and airport management practices, including leadership, communications, directing, planning and controlling.
07.0	Demonstrate an understanding of aviation security issues and responses.
08.0	Demonstrate an understanding of aviation/airline marketing, customer service/sales distribution/and reservations/ticketing.
09.0	Demonstrate an understanding of aero meteorology and basic science/aerodynamics knowledge.
10.0	Demonstrate an understanding of aviation safety and human factors, including accident prevention.
11.0	Demonstrate an understanding of air traffic control procedures and policies.
12.0	Demonstrate an understanding of air cargo operations and procedures.
13.0	Demonstrate employability skills.
14.0	Demonstrate an understanding of entrepreneurship. 

2014 – 2015
Florida Department of Education
Student Performance Standards

Program Title:	Aviation Administration
CIP Numbers:	1649010402
Program Length:	64 credit hours
SOC Code(s):	53-2022, 53-2021, 53-1011, 43-4051

The AS degree requires the inclusion of a minimum of 15 credits of general education coursework according to SACS, and it must be transferable according to Rule 6A-14.030 (2), F.A.C.  At the completion of this program, the student will be able to:	
01.0	Demonstrate an understanding of basic aviation terminology and history--The student will be able to:	
01.01	Explain the overall scope and breadth of the aviation industry including its impact on the economy.	
01.02	Distinguish the terms and vocabularies that are used in the aerospace and commercial aviation industry.	
01.03	Describe the history of technological, governmental, social and economic developments of aviation.	
01.04	Explain the different types and categories of aircraft in use in the industry by distinguishing and identifying:  Various wide body, narrow body types and general aviation aircraft. 	
01.05	Demonstrate an understanding of the oversight role of the Federal Government and its effect on the aviation industry. 	
02.0	Demonstrate appropriate math skills--The student will be able to:	
02.01	Solve problems for volume, weight, area circumference and perimeter measurements for rectangles, squares, and cylinders. 	
02.02	Measure tolerance(s) on horizontal and vertical surfaces using millimeters, centimeters, feet and inches. 	
02.03	Add, subtract, multiply and divide using fractions, decimals and whole numbers.	
02.04	Determine the correct purchase price, to include sales tax for a materials list containing a minimum of six items.	
02.05	Demonstrate an understanding of federal, state and local taxes and their computation.	
03.0	Demonstrate appropriate communication/English skills--The student will be able to:	
03.01	Write logical and understandable statements, or phrases, to complete with accuracy the forms/invoices commonly used in business and industry.	
03.02	Read and understand graphs, charts, diagrams and tables commonly used in this industry/occupational area.	
03.03	Read and follow written and oral instructions.	
03.04	Answer and ask questions coherently and concisely.	
03.05	Read critically by recognizing assumptions and implications and by evaluating ideas.	
03.06	Demonstrate appropriate telephone/communications skills.	
04.0	Demonstrate an understanding of aviation operations practices, limitations and procedures--The student will be able to:	
04.01	Demonstrate knowledge of aircraft systems as they apply to flight operations, including engines, fuel, electrical, hydraulics, pneumatics, flight controls and avionics. 	
04.02	Understand the various factors of aircraft performance, including takeoff, enroute and landing limitations and weight and balance.	
04.03	Demonstrate knowledge of the function of flight operations, including pilot hiring, training, standards, safety issues, security issues, FAA and TSA regulations, documentation requirements, operations specifications, and crew scheduling as well as flight attendant and dispatcher requirements.	
04.04	Describe how airline maintenance operates and its role and effect on flight operations, with both scheduled and non-scheduled maintenance.	
04.05	Demonstrate an understanding of the role of the flight operations professional in the economic and planning functions of an airline.	
04.06	Explain FAA requirements such as flight standards, types of certificates, training and record keeping surveillance and investigations as well as the operator’s response and its relationship with the FAA. 	
04.07	Describe the role of the National Transportation Safety Board in accident investigation as well as NASA’s role in aviation safety reporting systems and research.	
04.08	Demonstrate knowledge of the application of information technology systems in flight operations as they relate to flight planning systems, flight management systems, satellite communication and navigation systems, weight and balance, cockpit displays and automation, maintenance monitoring and management information systems.	
05.0	Demonstrate an understanding of federal, state and other governmental laws, rules and policies as they relate to aviation--The student will be able to:	
05.01	Demonstrate knowledge of the history and foundations of the legal system in the United States and the historical development of aviation law.	
05.02	Describe the state and federal system of trial, appellate and supreme courts as well as subject matter jurisdiction.	
05.03	Distinguish the role and function of the U.S. Department of Transportation, Federal Aviation Administration, Transport Security Administration and the National Transportation Safety Board as it relates to their legal responsibilities and the federal statutes that give them their authority as well as the process of creating and enforcing applicable regulations.	
05.04	Demonstrate a knowledge of airman rights and responsibilities, including negligence, FAA enforcement, immunity, and degrees of care.	
05.05	Explain state aviation law, relating to airports, fixed based operators, aircraft sales, registration and taxation issues.	
05.06	Understand the legal issues relating to the aircraft manufacturing and the airline industry, including warranties, products liability, negligence, accident litigation, consumer issues and labor issues.	
05.07	Demonstrate knowledge of international air law, including the Warsaw Convention, the Chicago Convention, bilateral and multilateral agreements, the International Civil Aviation Organization, and the International Air Transport Association as well as issues of international jurisdiction, limits of liability and damages.	
05.08	Understand the legal issues that relate to aviation security issues, including hijacking and bomb threats.	
06.0	Demonstrate an understanding of airline and airport management practices, including leadership, communications, directing, planning and controlling--The student will be able to:	
06.01	Understand the historical aspects of the science of management as it has developed in the U.S. including how the changing economy and technology affected the development of management techniques.	
06.02	Describe the various environments that airline and airport management have to deal with in evaluating what factors will affect their organization, such as changes in competition, economics, social factors, government policies and technology.	
06.03	Describe the various philosophies of organizational design and how this applies to the airlines and airports.  This will include:  Pyramidal structures, matrix structures and amorphic project type structures.	
06.04	Demonstrate an understanding of the various functional areas of an airline.  This will include:  flight operations, maintenance, customer service and marketing, planning and finance. 	
06.05	Demonstrate an understanding of the various functions of an airport, including airside and landside operations and management, and financial planning, including airport master plans, environmental issues and land use.	
06.06	Describe the factors of effective communication in an airline/airport environment, such as:  Effective listening, minimizing levels of communication, using technology properly, and both formal and informal communication methods.	
06.07	Describe the various methods of motivation for employees in an airline/airport environment, such as:  Reward systems, negative incentives, empowerment and teams versus individual performance.	
06.08	Demonstrate an understanding of labor relations in an airline/airport environment including the framework of applicable law, how a contract negotiation works and how a grievance process works.	
06.09	Describe the effect of various leadership styles that are used in the airline/airport environment, including, an authoritative style, a participative style and a laissez-faire style.	
06.10	Demonstrate an understanding of the various control processes used in the airline/airport industry, such as:  Budgets and audits, physical performance, such as on-time performance and customer complaints and quality issues.	
06.11	Describe the processes involved with strategic planning and how it is used in the airline/airport industry.  This includes:  Forecasting of demand, deciding levels of operations, and developing an operational schedule.	
07.0	Demonstrate an understanding of aviation security issues and responses--The student will be able to:	
07.01	Describe the types of threats that can be encountered in civil aviation including bomb threats, and actual bombs, hijackings/air piracy, aggressive/disruptive passengers, and crew and security problems. 	
07.02	Discuss the law of aviation security, such the Aviation Safety and Security Act of 2001, and FAR Parts 108 and 109.	
07.03	Describe the components of a layered aviation security system.	
07.04	Demonstrate an understanding of the need for planning for all possible security threats, and having contingency plans and responsive measures.	
07.05	Explain the specific factors of ground security threats, including restricted access, inspections of personnel baggage and goods.	
07.06	Discuss possible airborne threats and procedures to deal with those, such as maintaining flight deck integrity and Air Marshals.	
07.07	Demonstrate an understanding of the technologies that are used in aviation security, as well as effective screening techniques.	
07.08	Explain personnel selection, training and methods for maintaining appropriate job performance for security personnel.	
08.0	Demonstrate an understanding of aviation/airline marketing, customer service/sales distribution and reservations/ticketing--The student will be able to:	
08.01	Explain the Marketing Concept and how it differs from the Product and Sales Concepts.	
08.02	Analyze the various environmental factors that affect aviation/airline marketing.	
08.03	Demonstrate an understanding of market demographics and segmentation.	
08.04	Explain the methods of market research.	
08.05	Analyze why a customer buys a particular product or service.	
08.06	Explain the different media that are available for airline industry advertising and promotion, and the advantages and disadvantages of each.	
08.07	Describe pricing strategies that are used by the airlines.	
08.08	Describe the factors of success in customer service.	
08.09	Explain how to deliver quality customer service.	
08.10	Demonstrate an understanding of why companies lose customers and how to recover a customer from a bad experience.	
08.11	Explain the principles of reservations, including passenger name records, flight schedules, availability and fares. 	
08.12	Discuss the procedure of airline ticketing, including fares, one way, round trip, change rules, refunds, taxes charges and interline agreements.	
08.13	Explain the process of internet reservations, e-ticketing and travel agency functions.	
09.0	Demonstrate an understanding of aero meteorology and basic science/aerodynamic knowledge--The student will be able to:	
09.01	Discuss the makeup of the earth’s atmosphere and the effect of the sun on the atmosphere.	
09.02	Describe the movement of air masses and how fronts are created.	
09.03	Explain how seasons affect weather patterns in various geographic areas.	
09.04	Describe the effect of the earth’s rotation on weather.	
09.05	Discuss the effect of local geography on weather, such as bodies of water and mountains.	
09.06	Explain the hazards to flight, including thunderstorms, icing, turbulence, and fog.	
09.07	Describe the characteristics of high altitude weather, including jet streams and clear air turbulence, pressure and temperature patterns.	
09.08	List the products, reports and forecasts of the National Weather Service as they pertain to aviation.	
09.09	Describe the basic rules of aerodynamics, including lift, gravity, thrust and drag.	
09.10	Explain how an aircraft performs in the different regimes of flight, including climb, cruise, turns and descent.	
09.11	Describe the effects of various inputs of each flight control and their effect, including rudder, elevators, ailerons, flaps and spoilers.	
09.12	Explain the aerodynamic limits of an aircraft such as stall speeds, maximum speed limits, maneuvering speeds and altitude limits.	
09.13	Describe the different aspects of both stability and controllability of an aircraft. 	
09.14	Discuss the characteristics of swept-wing high- speed aircraft, such as Dutch Roll, Mach trim, center of lift and buffet limits.	
09.15	Explain how to obtain the maximum performance out of a particular aircraft in a particular condition.	
10.0	Demonstrate an understanding of aviation safety and human factors, including accident prevention--The student will be able to:	
10.01	Describe the nature of human factors and sources of errors.	
10.02	Discuss the issues of fatigue, body rhythms and sleep. 	
10.03	Describe the effects of fitness and health on human performance. 	
10.04	Discuss how motivation and leadership affects safety in aviation.	
10.05	Discuss the role of training devices and education in reducing errors and increasing safety.	
10.06	Describe how the physical layout of displays and controls and space relate to human factors errors.	
10.07	Explain how documentation problems such as manuals and checklists, maps and charts can cause safety issues.	
10.08	Describe how an aviation safety program is designed to create an environment of safety awareness and accident prevention.	
11.0	Demonstrate an understanding of air traffic control procedures and policies--The student will be able to:	
11.01	Discuss the basic terminology and communications phraseology that is used in air traffic control.	
11.02	Describe airspace classifications that are used in air traffic control.	
11.03	Discuss separation of aircraft requirements.	
11.04	Demonstrate an understanding of the Federal Aviation Regulations that apply to air traffic control.	
11.05	Explain aircraft characteristics and recognition.	
11.06	Describe instrument procedures, for departure, arrival and for IFR flight plans.	
11.07	Discuss the weather hazards to aircraft, including wake turbulence, downbursts and restrictions to visibility.	
11.08	Review ATC Clearances, including their purpose and the different types of ATC clearances, the appropriate sequence and pilot responsibilities for compliance.	
11.09	Describe the fundamentals of radar, including information about primary and secondary radar systems.  	
11.10	Explain strip marking (radar and non-radar), including the basic outline for strip marking and the associated symbologies for En Route, Terminal, and Flight Service Options.	
11.11	Explain non-radar procedures, including horizontal and vertical separation, timed approaches.	
12.0	Demonstrate an understanding of air cargo operations and procedures--The student will be able to:	
12.01	Describe the importance of air cargo to the economy.	
12.02	Discuss the different types of customers and how marketing is done in the air cargo industry.	
12.03	Explain the role of freight forwarders and customs brokers. 	
12.04	Explain the different classes of cargo, such as general, high value and perishable, including live animals.	
12.05	Demonstrate an understanding of the documentation requirements for air cargo, such as airway bills, insurance and customs documents.	
12.06	Describe the packing requirements for air cargo.	
12.07	Discuss the variety of ways that cargo is loaded on aircraft, including pallets and different sizes and types of containers and the loading equipment that is used.	
12.08	Explain the weight and balance restrictions that apply to air cargo aircraft.	
12.09	Describe the classification and identification of the nine classes of hazardous goods and their labeling and packaging requirements and shipping limitations and restrictions.	
12.10	Discuss what procedures to follow in the case of a dangerous goods accident or incident.	
12.11	Describe the security requirements for air cargo personnel, facilities and aircraft.	
13.0	Demonstrate employability skills--The student will be able to:	
13.01	Conduct a job search.	
13.02	Secure information about a job.	
13.03	Identify documents which may be required when applying for a job interview.	
13.04	Complete a job application form correctly.	
13.05	Create an appropriate employer/job focused resume.	
13.06	Demonstrate competence in job interview techniques.	
13.07	Describe appropriate behavior on the job, including acceptable work and health habits.	
13.08	Discuss examples of employer discipline, reward and attendance programs as applied to employees.	
14.0	Demonstrate an understanding of entrepreneurship--The student will be able to:	
14.01	Define entrepreneurship.	
14.02	Describe the importance of entrepreneurship to the U.S. economy.	
14.03	List the advantages and disadvantages of business ownership.	
14.04	Identify the risks involved in ownership of a business.	
14.05	Identify the necessary personal characteristics of a successful entrepreneur.	
14.06	Identify the business skills needed to operate a small business efficiently and effectively.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students.

Career and Technical Student Organization (CTSO)

SkillsUSA is the appropriate career and technical student organization for providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  The activities of such organizations are defined as part of the curriculum in accordance with Rule 6A-6.065, F.A.C.

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities as identified on the secondary student’s Individual Educational Plan (IEP) or 504 plan or postsecondary student’s accommodations’ plan to meet individual needs and ensure equal access.  Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors.  Accommodations received in postsecondary education may differ from those received in secondary education.  Accommodations change the way the student is instructed.  Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems.  Documentation of the accommodations requested and provided should be maintained in a confidential file.

Articulation

To be transferable statewide between institutions, this program must have been reviewed, and a “transfer value” assigned the curriculum content by the appropriate Statewide Course Numbering System discipline committee.  This does not preclude institutions from developing specific articulation agreements with each other. 

For details on articulation agreements which correlate to programs and industry certifications refer to http://www.fldoe.org/workforce/dwdframe/artic_frame.asp.

Program Length

The AS degree requires the inclusion of a minimum of 15 credits of general education coursework according to SACS, and it must be transferable according to Rule 6A-14.030 (2), F.A.C.  The standard length of this program is 64 credit hours according to Rule 6A-14.030, F.A.C.

Certificate Programs

A College Credit Certificate consists of a program of instruction of less than sixty (60) credits of college-level courses, which is part of an AS or AAS degree program and prepares students for entry into employment (Rule 6A-14.030, F.A.C.).  This AS degree program includes the following College Credit Certificates:

	Airline/Aviation Management (0649010403) – 16 credit hours
	Air Cargo Management (0649010404) – 16 credit hours
	Airport Management (0649010405) – 16 credit hours
	Passenger Agent (0649010406) – 16 credit hours

Standards for the above certificate programs are contained in separate curriculum frameworks.