2014 – 2015
Florida Department of Education
Curriculum Framework 

Program Title:	Global Logistics and Supply Chain Technology
Program Type:	Career Preparatory
Career Cluster:	Transportation, Distribution and Logistics

PSAV – Career Preparatory	
Program Number	T300100	
CIP Number	0652020300	
Grade Level	30, 31	
Standard Length	600 hours	
Teacher Certification	LOG TECH 7G
BUS ED 1	
CTSO	SkillsUSA	
SOC Codes (all applicable) 	11-3071 – Transportation, Storage, and Distribution Managers
43-5071 – Shipping, Receiving, and Traffic Clerks
13-1081 – Logisticians
15-1151 – Computer User Support Specialists	
Facility Code	245 http://www.fldoe.org/edfacil/sref.asp (State Requirements for Educational Facilities)	
Targeted Occupation List	http://www.labormarketinfo.com/wec/TargetOccupationList.htm	
Perkins Technical Skill Attainment Inventory	http://www.fldoe.org/workforce/perkins/perkins_resources.asp 	
Industry Certifications	http://www.fldoe.org/workforce/fcpea/default.asp 	
Statewide Articulation	http://www.fldoe.org/workforce/dwdframe/artic_frame.asp 	
Basic Skills Level	Mathematics:	9
Language:	9
Reading:	9	

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Transportation, Distribution and Logistics career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Transportation, Distribution and Logistics career cluster. 

The content includes but is not limited to: the global supply chain, the logistics environment, safety principles, quality control principles, work communication practices, teamwork-workplace behavior- and problem solving, supply chain computer systems, supply chain life cycle, product receiving and stocking, product order processing, product shipment, safe operation and use of equipment, inventory control, safe handling of hazardous materials, customs process/free trade, modes of transportation (air, sea, truck, and rail), dispatch operations, routing and tracking operations, and customer relations.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of four occupational completion points.

This program is comprised of courses which have been assigned course numbers in the SCNS (Statewide Course Numbering System) in accordance with Section 1007.24 (1), F.S.  Career and Technical credit shall be awarded to the student on a transcript in accordance with Section 1001.44 (3)(b), F.S.

The following table illustrates the PSAV program structure:

OCP	Course Number	Course Title	Course Length	SOC Code	
A	TRA0180	Packer	150 hours	11-3071	
B

B	TRA0181 
or
OTA0040	Material Handler
               or
Information Technology Assistant	150 hours

150 hours	15-1151

15-1151	
C	TRA0182	Shipping, Receiving and Traffic Clerk	150 hours	43-5071	
D	TRA0183	Logistics Technician	150 hours	13-1081	

National Standards

Programs identified as having Industry or National Standards have been crosswalked with the corresponding standards and/or benchmarks.  Industry or National Standards for the Global Logistics and Supply Chain Technology program can be found using the following link:

http://www.msscusa.org/logistics-certification-claclt/ 
http://www.astl.org/

Common Career Technical Core – Career Ready Practices

Career Ready Practices describe the career-ready skills that educators should seek to develop in their students. These practices are not exclusive to a Career Pathway, program of study, discipline or level of education. Career Ready Practices should be taught and reinforced in all career exploration and preparation programs with increasingly higher levels of complexity and expectation as a student advances through a program of study. 

1. Act as a responsible and contributing citizen and employee. 

2. Apply appropriate academic and technical skills. 

3. Attend to personal health and financial well-being. 

4. Communicate clearly, effectively and with reason. 

5. Consider the environmental, social and economic impacts of decisions. 

6. Demonstrate creativity and innovation. 

7. Employ valid and reliable research strategies. 

8. Utilize critical thinking to make sense of problems and persevere in solving them. 

9. Model integrity, ethical leadership and effective management. 

10. Plan education and career path aligned to personal goals. 

11. Use technology to enhance productivity. 

12. Work productively in teams while using cultural/global competence. 

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Demonstrate an understanding of global logistics and supply chain 
02.0	Demonstrate an understanding of transportation systems
03.0	Demonstrate professional communication skills
04.0	Demonstrate customer service skills

And

05.0	Demonstrate an understanding of information technology applications
06.0	Demonstrate employability skills
 
Or

07.0	Demonstrate knowledge, skill, and application of information systems to accomplish job objectives and enhance workplace performance.
08.0	Demonstrate comprehension and communication skills.
09.0	Use technology to enhance the effectiveness of communication skills.
10.0	Develop an awareness of management functions and organizational structures as they relate to today’s workplace and employer/ employee roles.
11.0	Practice quality performance in the learning environment and the workplace.
12.0	Incorporate appropriate leadership and supervision techniques, customer service strategies, and standards of personal ethics to accomplish job objectives and enhance workplace performance.
13.0	Apply mathematical operations and processes as well as financial planning strategies to commonly occurring situations in the workplace to accomplish job objectives and enhance workplace performance.
14.0	Assess personal strengths and weaknesses as they relate to job objectives, career exploration, personal development, and life goals.
15.0	Incorporate knowledge gained from individual assessment and job/career exploration to design an individual career plan that reflects the transition from school to work, lifelong learning, and personal and professional goals.
16.0	Demonstrate human relations/interpersonal skills appropriate for the workplace.
17.0	Participate in work-based learning experiences.
18.0	Perform e-mail activities.
19.0	Demonstrate knowledge of different operating systems.
20.0	Demonstrate proficiency navigating the internet, intranet, and the WWW.
21.0	Demonstrate proficiency using HTML commands.
22.0	Demonstrate proficiency in page design applicable to the WWW.
23.0	Demonstrate proficiency using specialized web design software.
24.0	Develop an awareness of the information technology industry.
25.0	Develop an awareness of microprocessors and digital computers.
26.0	Develop an awareness of programming languages.
27.0	Develop an awareness of emerging technologies.
28.0	Demonstrate an understanding of the seven layers of the Open Systems Interface (OSI) model.
29.0	Demonstrate proficiency using common software applications.
30.0	Demonstrate proficiency using specialized software applications.
31.0	Demonstrate an understanding of warehouse operations 
32.0	Demonstrate an understanding of storage and control operations
33.0	Demonstrate an understanding of protection skills 
34.0	Demonstrate an understanding of economics
35.0	Demonstrate an understanding of career readiness
36.0	Demonstrate competencies in a specific career
37.0	Demonstrate career acquisition
38.0	Demonstrate career retention
39.0	Demonstrate integrated learning and life skills
40.0	Demonstrate technology and information 

2014 – 2015
Florida Department of Education
Student Performance Standards

Program Title:	Global Logistics and Supply Chain Technology 
PSAV Number:	T300100
 
Course Number:  TRA0180
Occupational Completion Point:  A 
Packer – 150 Hours – SOC Code 11-3071

Note:  This course is pending alignment in the following categories:  National Standards

CTE Standards and Benchmarks	National Standards	
01.0	Demonstrate an understanding of global logistics and supply chain--The student will be able to:		
01.01	Discuss the history, career fields, and benefits of the global supply chain. 		
01.02	Describe principal elements of the logistics environment and logistics systems.		
01.03	Explore career pathways within global logistics and supply chain.		
01.04	Explain ways in which handling of product throughout supply chain logistics affects company’s viability and profitability.		
01.05	Define basic principles of cost effectiveness throughout supply chain logistics.		
01.06	Define basic principles of just-in-time purchasing and inventory control.		
01.07	Identify major security requirements applicable to the logistics environment.		
01.08	Cite examples of environmental impact of logistics activities including “going green”.		
01.09	Describe physical layout of the logistics environment including the four stages of alignment between the operations in supply chain strategy and business strategy.		
01.10	Define basic principles of customs, free trade and international issues in Supply Chain Management.		
02.0	Demonstrate an understanding of transportation systems--The student will be able to:		
02.01	Identify various transportation modes.		
02.02	Describe and contrast the different modes of transportation and their advantages/disadvantages.		
02.03	List the main considerations in determining the best mode.		
02.04	Explain how to use the information on performance of the different modes for rapid decision making.		
02.05	Give examples of transportation documentation, dispatch, routing and tracking.		
02.06	Describe and assess the domestic freight transportation system.		
02.07	Describe the government’s involvement in transportation and explain freight transportation laws, regulations, and policies.		
02.08	Determine which transportation method is most appropriate for various situations.		
03.0	Demonstrate professional communication skills--The student will be able to:		
03.01	Show effective methods for communications between shifts.		
03.02	Identify effective communications to both internal and external customers.		
03.03	Identify ways to elicit clear statements of customer requirements and specifications.		
03.04	Provide examples of effective written communications in logistics/supply chain workplace.		
03.05	Provide examples of effective oral communications in logistics/supply chain workplace.		
03.06	Demonstrate an understanding of teamwork and good professional workplace behavior to solve problems		
03.07	Describe a high-performance team		
03.08	List characteristics of an effective team member		
03.09	Explain ways to set team goals 		
03.10	Identify use of team environment to solve problems and resolve conflicts		
03.11	Describe typical requirements for good workplace conduct 		
04.0	Demonstrate customer service skills--The student will be able to:		
04.01	Exhibit acceptable grooming habits.		
04.02	Exhibit punctuality, initiative, courtesy, loyalty, and honesty.		
04.03	Use a personality inventory for personal improvement.		
04.04	Exhibit the ability to get along with others.		
04.05	Discuss the importance of human relations.		
04.06	Develop and demonstrate the unique human relations skills needed for successful entry and progress in the customer service occupations or marketing occupations selected as a career objective.		
04.07	Differentiate between an acceptable and an unacceptable code of business ethical conduct.		

And
2014 - 2015

Florida Department of Education
Student Performance Standards

Course Number:  TRA0181
Occupational Completion Point:  B
Material Handler – 150 Hours – SOC Code 11-3071 

Note:  This course is pending alignment in the following categories:  National Standards

CTE Standards and Benchmarks	National Standards	
05.0	Demonstrate an understanding of information technology applications--The student will be able to:		
05.01	Identify commonly used computer systems and software applications in supply chain logistics.		
05.02	Explain main uses of computer systems by front-line workers.		
05.03	Identify commonly used software systems.		
05.04	Explain main uses of software systems by front-line workers.		
05.05	Identify technologies used to capture and store logistics information.		
05.06	Explain the concepts and use of various information technologies in logistics.		
05.07	Describe the impact of technology on society.		
05.08	Describe, access, and utilize Internet-based business.		
05.09	Apply keyboarding techniques.		
05.10	Navigate MS Word.		
05.11	Create and modify computerized documents.		
05.12	Apply basic computer systems operations.		
05.13	Navigate MS Excel.		
05.14	Perform MS Excel dashboard functions.		
05.15	Create automated spreadsheets utilizing formulas.		
05.16	Create pivot tables.		
05.17	Select and apply information technology application for procurement, acquisition, logistics, and supply chain management.		
06.0	Demonstrate employability skills--The student will be able to:		
06.01	Identify and utilize resources used in a job search (e.g., newspaper, Internet, networking).		
06.02	Discuss importance of drug tests and criminal background checks in identifying possible employment options.		
06.03	Identify steps in the job application process including arranging for references and proper documentation.		
06.04	Identify procedures and complete documents required when applying for a job (e.g., application, W-4, I-9)		
06.05	Prepare a resume (electronic and traditional), cover letter, letter of application, follow-up letter, acceptance/rejection letter, letter of resignation, and letter of recommendation.		
06.06	Demonstrate appropriate dress and grooming for employment.		
06.07	Demonstrate effective interviewing skills (e.g., behavioral).		
06.08	Describe methods for handling illegal interview and application questions.		
06.09	Discuss state and federal labor laws regulating the workplace (e.g., Child Labor Law, sexual harassment, EEOC, ADA, FMLA). 		
06.10	Identify positive work attitudes and behaviors such as honesty, compassion, respect, responsibility, fairness, trustworthiness, and caring.		
06.11	Describe importance of producing quality work and meeting performance standards.		
06.12	Identify personal and business ethics (e.g., preventing theft, pilfering, and unauthorized discounting).		
06.13	Demonstrate orderly and systematic behavior by creating and maintaining a monthly planner.		
06.14	Identify qualities typically required for promotion (e.g., productivity, dependability, responsibility).		
06.15	Identify how to prepare for job separation and re-employment.		
06.16	Create and maintain a career portfolio (e.g., resume, letters of recommendation, awards, evidence of participation in school/community/volunteer activities, employer evaluations).		

Or

2014 - 2015

Florida Department of Education
Student Performance Standards

Course Number:  OTA0040
Occupational Completion Point:  B 
Information Technology Assistant – 150 Hours – SOC Code 15-1151

Note:  This course is pending alignment in the following categories:  National Standards

CTE Standards and Benchmarks	National Standards	
07.0	Demonstrate knowledge, skill, and application of information systems to accomplish job objectives and enhance workplace performance–The student will be able to:		
07.01	Develop keyboarding skills to enter and manipulate text and data.		
07.02	Describe and use current and emerging computer technology and software to perform personal and business related tasks.		
07.03	Identify and describe communications and networking systems used in workplace environments.		
07.04	Use reference materials such as on-line help, vendor bulletin boards, tutorials, and manuals available for application software.		
07.05	Troubleshoot problems with computer hardware peripherals and other office equipment.		
07.06	Describe ethical issues and problems associated with computers and information systems.		
08.0	Demonstrate comprehension and communication skills–The student will be able to:		
08.01	Use listening, speaking, telecommunication and nonverbal skills and strategies to communicate effectively with supervisors, co-workers, and customers.		
08.02	Organize ideas and communicate oral and written messages appropriate for information technology environments.		
08.03	Collaborate with individuals and teams to complete tasks and solve information technology problems.		
08.04	Identify, define, and discuss professional information technology terminology appropriate for internal and external communications in an information technology environment.		
08.05	Apply the writing process to the creation of appropriate documents following designated business formats.		
08.06	Demonstrate an awareness of project management concepts and tools (e.g., timelines, deadlines, resource allocation, time management, delegation of tasks, collaboration, etc.).		
09.0	Use technology to enhance the effectiveness of communication skills–The student will be able to:		
09.01	Use database, spreadsheet, presentation software, scheduling, and integrated software packages to enhance communication.		
09.02	Respond to and utilize information derived from multiple sources (e.g., written documents, instructions, e-mail, voice mail) to solve business problems and complete business tasks.		
10.0	Develop an awareness of management functions and organizational structures as they relate to today’s workplace and employer/employee roles–The student will be able to:		
10.01	Explore, design, implement, and evaluate organizational structures and cultures. 		
10.02	Explore and demonstrate an awareness of current trends in business and the employee’s role in maintaining productive business environments in today’s global workplace.		
10.03	Collaborate with individuals and teams to complete tasks and solve business-related problems and demonstrate initiative, courtesy, loyalty, honesty, cooperation, and punctuality as a team member.		
11.0	Practice quality performance in the learning environment and the workplace–The student will be able to:		
11.01	Assess personal, peer and group performance and identify and implement strategies for improvement (e.g., organizational skills, note taking/outlining, advance organizers, reasoning skills, problem-solving skills, and decision-making skills).		
11.02	Develop criteria for assessing products and processes that incorporate effective business practices (e.g., time management, productivity, total quality management).		
12.0	Incorporate appropriate leadership and supervision techniques, customer service strategies, and standards of personal ethics to accomplish job objectives and enhance workplace performance–The student will be able to:		
12.01	Demonstrate awareness of the following workplace essentials:  Quality customer service; business ethics; confidentiality of information; copyright violations; accepted workplace rules, regulations, policies, procedures, processes, and workplace safety, and appropriate attire and grooming.		
13.0	Apply mathematical operations and processes as well as financial planning strategies to commonly occurring situations in the workplace to accomplish job objectives and enhance workplace performance–The student will be able to:		
13.01	Analyze, interpret, compile, and demonstrate the ability to present/communicate data in understandable and measurable terms using common statistical procedures.		
13.02	Use common standards of measurement including the metric system in solving work-related or business problems (e.g., length, weight, currency, time).		
13.03	Select and use the correct mathematical processes and tools to solve complex problem situations that are typical of business settings and use formulas when appropriate.		
14.0	Assess personal strengths and weaknesses as they relate to job objectives, career exploration, personal development, and life goals–The student will be able to:		
14.01	Use personal assessment tools to identify personal strengths and weaknesses related to learning and work environments.		
14.02	Analyze job and career requirements and relate career interests to opportunities in the global economy.
		
15.0	Incorporate knowledge gained from individual assessment and job/career exploration to design an individual career plan that reflects the transition from school to work, lifelong learning, and personal and professional goals–The student will be able to:		
15.01	Research, compare, and contrast information technology career clusters (e.g., characteristics needed, skills required, education required, industry certifications, advantages and disadvantages of information technology careers, the need for information technology workers, etc.).		
15.02	Describe the variety of occupations and professions within the world of information technology including those where information technology is either in a primary focus or in a supportive role.		
15.03	Describe job requirements for the variety of occupations and professions within the global world of information technology. 		
15.04	Analyze personal skills and aptitudes in comparison with information technology career opportunities.		
15.05	Refine and implement a plan to facilitate personal growth and skill development related to information technology career opportunities.		
15.06	Develop and maintain an electronic career portfolio, to include, but not limited to the Resume and Letter of Application. 		
16.0	Demonstrate human relations/interpersonal skills appropriate for the workplace–The student will be able to:		
16.01	Accept constructive criticism.		
16.02	Demonstrate personal and interpersonal skills appropriate for the workplace (e.g., responsibility, dependability, punctuality, integrity, positive attitude, initiative, respect for self and others, professional dress, etc.).		
17.0	Participate in work-based learning experiences–The student will be able to:		
17.01	Participate in work-based learning experiences in an information technology environment.		
17.02	Discuss the use of technology in an information technology environment.		
18.0	Perform e-mail activities–The student will be able to:		
18.01	Describe e-mail capabilities and functions.		
18.02	Identify components of an e-mail message.		
18.03	Identify the components of an e-mail address.		
18.04	Identify when to use different e-mail options.		
18.05	Attach a file to an e-mail message.		
18.06	Forward an e-mail message.		
18.07	Use an address book.		
18.08	Reply to an e-mail message.		
18.09	Use the Internet to perform e-mail activities.		
18.10	Identify the appropriate use of e-mail and demonstrate related e-mail etiquette.		
18.11	Identify when to include information from an original e-mail message in a response.		
18.12	Identify common problems associated with widespread use of e-mail.		
19.0	Demonstrate knowledge of different operating systems–The student will be able to:		
19.01	Identify operating system file naming conventions.		
19.02	Demonstrate proficiency with file management and structure (e.g., folder creation, file creation, backup, copy, delete, open, save).		
19.03	Demonstrate a working knowledge of standard file formats.		
19.04	Explain the history and purpose of various operating systems (e.g., DOS, Windows, Mac, and Unix/Linux).		
20.0	Demonstrate proficiency navigating the internet, intranet, and the WWW–The student will be able to:		
20.01	Identify and describe Web terminology.		
20.02	Demonstrate proficiency in using the basic features of GUI browsers (e.g., setting bookmarks, basic configurations, e-mail configurations, address book).		
20.03	Define Universal Resource Locators (URLs) and associated protocols (e.g., .com, .org, .edu, .gov, .net, .mil).		
20.04	Describe and observe Internet/Intranet ethics and copyright laws and regulatory control.		
20.05	Trace the evolution of the Internet from its inception to the present and into the future.		
20.06	Demonstrate proficiency using search engines (e.g., Yahoo!, Google, Northern Light, Lycos, Excite, etc.).		
20.07	Demonstrate proficiency using various web tools (e.g., downloading of files, transfer of files, telnet, PDF, etc.).		
20.08	Identify effective Boolean search strategies.		
21.0	Demonstrate proficiency using HTML commands–The student will be able to:		
21.01	Identify elements of a Web page.		
21.02	Describe individual Web page layouts and content (e.g., writing for the Web, Web structure).		
21.03	Define basic HTML terminology.		
21.04	Analyze HTML source code developed by others.		
21.05	Create Web pages using basic HTML tags (e.g., links, lists, character styles, text alignment, tables).		
21.06	Use storyboarding techniques for subsequent Web pages (e.g., linear, hierarchical).		
21.07	Edit and test HTML documents for accuracy and validity.		
21.08	Use basic functions of WYSIWYG editors.		
21.09	Use basic functions of HTML, DHTML, and XML editors and converters.		
21.10	Enhance web pages through the addition of images and graphics including animation.		
22.0	Demonstrate proficiency in page design applicable to the WWW–The student will be able to:		
22.01	Develop an awareness of acceptable Web page design, including index pages in relation to the rest of the Web site.		
22.02	Describe and apply color theory as it applies to Web page design (e.g., background and text color).		
22.03	Access and digitize graphics through various resources (e.g., scanner, digital cameras, on-line graphics, clipart, CD-ROMs).		
22.04	Use image design software to create and edit images.		
22.05	Demonstrate proficiency in publishing to the Internet.		
22.06	Demonstrate proficiency in adding downloadable forms to web pages.		
22.07	Explain the need for web-based applications.		
23.0	Demonstrate proficiency using specialized web design software–The student will be able to:		
23.01	Compare and contrast various specialized web design software (e.g., Flash, Shockwave, GoLive, Director, etc.).		
23.02	Demonstrate proficiency using use of various specialized web design software (e.g., Flash, Shockwave, GoLive, Director, etc.).		
24.0	Develop an awareness of the information technology industry–The student will be able to:		
24.01	Explain how information technology impacts the operation and management of business and society.		
24.02	Explain the emergence of e-commerce and e-government and the potential impact on business and society.		
24.03	Explain the emergence of a paperless society. 		
25.0	Develop an awareness of microprocessors and digital computers–The student will be able to:		
25.01	Describe the evolution of the digital computer.		
25.02	Explain the general architecture of a microcomputer system.		
25.03	Explain the evolution of microprocessors.		
25.04	Explain software hierarchy and its impact on microprocessors.		
25.05	Explain the need for and use of peripherals.  		
25.06	Demonstrate proficiency using peripherals.		
25.07	Identify the basic concepts of computer maintenance and upgrades.		
25.08	Differentiate between diagnosing and troubleshooting.		
26.0	Develop an awareness of programming languages–The student will be able to:		
26.01	Explain the history of programming languages.		
26.02	Explain the need for and use of compilers.		
26.03	Explain how compilers work.		
26.04	Identify the three types of programming design approaches (e.g., top-down, structured, and object-oriented).		
27.0	Develop an awareness of emerging technologies–The student will be able to:		
27.01	Compare and contrast various methods of evaluation for emerging technologies.		
27.02	Demonstrate knowledge of the process of planning upgrades and changeovers.		
27.03	Compare and contrast emerging technologies and describe how they impact business in the global marketplace (e.g., wireless, wireless web, cell phones, portables/handhelds, smart appliances, home networks, peer-to-peer, etc.).		
28.0	Demonstrate an understanding of the seven layers of the Open Systems Interface (OSI) model–The student will be able to:		
28.01	Identify how types of networks and how they work.		
28.02	Identify the role of servers and clients on a network.		
28.03	Identify benefits and risks of networked computing.		
28.04	Identify the relationship between computer networks and other communications networks (i.e. telephone systems).		
28.05	Identify Intranets, Extranets and how they relate to the Internet.		
28.06	Demonstrate basic understanding of network administration.		
28.07	Describe the evolution of OSI from its inception to the present and into the future.		
28.08	Explain the interrelations of the seven layers of the Open Systems Interface (OSI) as it relates to hardware and software.		
29.0	Demonstrate proficiency using common software applications–The student will be able to:		
29.01	Compare and contrast the appropriate use of various software applications (e.g., word processing, desktop publishing, graphics design, web browser, e-mail, presentation, database, scheduling, financial management, Java applet, music, etc.).		
29.02	Demonstrate proficiency in the use of various software applications (e.g., word processing, desktop publishing, graphics design, web browser, e-mail, presentation, database, scheduling, financial management, Java applet, music, etc.).		
30.0	Demonstrate proficiency using specialized software applications–The student will be able to:		
30.01	Compare and contrast the appropriate use of specialized software applications (e.g., (OLTP, Computer Aided Design, Computer Aided Manufacturing, 3D animation process control, materials management, etc.).		
30.02	Demonstrate awareness of specialized software applications (e.g., OLTP, Computer Aided Design, Computer Aided Manufacturing, 3D animation, process control, materials management, etc.).		
30.03	Demonstrate the ability to incorporate digital sound.		

2014 - 2015

Florida Department of Education
Student Performance Standards

Course Number:  TRA0182
Occupational Completion Point:  C
Shipping, Receiving and Traffic Clerk – 150 Hours – SOC Code 43-5071

Note:  This course is pending alignment in the following categories:  National Standards

CTE Standards and Benchmarks	National Standards	
31.0	Demonstrate an understanding of warehouse operations--The student will be able to:		
31.01	Identify and discuss the characteristics, purpose and importance of warehouse operations and supply chain management.		
31.02	Define material handling logistics as it applies to the warehousing function.		
31.03	Describe procedures for using computerized warehouse data.		
31.04	Define movement in a warehouse and explain the concept of movement and the vital role that efficient movement of materials plays in the total functionality of the warehouse.		
31.05	Define "logical" in terms of the term logistics.		
31.06	Define movement in a warehouse and identify the various locations within the warehouse where planned efficient movement of materials takes place.		
31.07	Explain channels of distribution.		
31.08	Discuss safety regulatory requirements and procedures.		
31.09	Explain the importance of storage in a warehouse.		
31.10	Define control as it applies to warehousing.		
31.11	Explain the relationship between physical structure and protection.		
31.12	Identify various types of equipment available to enhance the efficient movement of materials within a warehouse.		
31.13	Identify the various types of loading docks and cross docking.		
31.14	Define the term "peaks and valleys" as it applies to warehouse activity.		
31.15	Explain the importance of staging and JIT.		
31.16	Identify the primary types of hand-operated pieces of warehouse equipment.		
31.17	Identify the important characteristics of industrial trucks.		
31.18	Explain the concept of "balancing" as it applies to counterbalanced lift trucks.		
31.19	Define the term narrow aisle as it applies to fork trucks.		
31.20	Identify warehouse documents (e.g., pick tickets, special orders, inventory forms).		
31.21	Display and interpret inventory screens, receive, inspect, and stock inventory. 		
31.22	Apply basic computer systems operations.		
32.0	Demonstrate an understanding of storage and control operations--The student will be able to:		
32.01	Explain the concepts involved in determining the best method.		
32.02	for storage and the equipment needed to facilitate a cost effective and efficient warehouse.		
32.03	Identify the factors that are involved with the calculating and estimating of the storage area needed for retention of materials in a warehouse.		
32.04	Identify the possibilities and combinations of systems and equipment that can be used for storage areas in a warehouse. 		
32.05	Define the following storage related terms:  Size, Volume, Density, Pallet, and Case.		
32.06	Define the terms packaging, SKU, stacking frame, term "Logistics Execution Systems" (LES), signage and signposting, "real time" and barcoding.		
32.07	Explain how the volume of materials, space usage, and control affect the design of storage space in a warehouse design.		
32.08	Explain inventories and their importance.		
32.09	Identify the simplest form of warehouse storage.		
32.10	Identify the two key issues in planning block stacking.		
32.11	Identify the basic configuration for pallet rack.		
32.12	Explain the concept of control in the broadest possible context and the importance of keeping track of materials and goods.		
32.13	Identify the various types of technologies developed over the years to keep track of goods within the warehouse.		
32.14	Identify various labeling and packaging schemes available for securing and tracking the movement of items through a warehouse.		
32.15	Define the components of an LES.		
32.16	Explain the importance of addresses in signage.		
32.17	Define information-filled labeling.		
32.18	Identify key magnetic devices used in automatic data capture.		
32.19	Define radio frequency identification (RFID).		
32.20	Explain the importance of automation in warehousing.		
33.0	Demonstrate an understanding of protection skills--The student will be able to:		
33.01	Identify the role that protection plays in the total concept of "warehousing".		
33.02	Identify the various forms of unit load formation equipment that is used for protecting materials.		
33.03	Identify the types of load containment materials which includes the machinery that dispenses them.		
33.04	Situations where they are most advantageously used.		
33.05	Explain the following:  the need and means for protecting warehouse personnel and materials as they go about their duties.		
33.06	Identify the advantages and disadvantages of open-air or soft-wall warehousing for protection of warehoused items.		
33.07	Compliance issues. 		
34.0	Demonstrate economics--The student will be able to:		
34.01	Demonstrate understanding of goals, resources and structure of an organization.		
34.02	Understand the concepts and contributions of entrepreneurship.		
34.03	Compare and contrast the advantages and disadvantages of the various forms of business ownership.		
34.04	Understand economic principles affecting business cycles and the workforce.		
34.05	Analyze possible solutions to specific business problems.		
34.06	Apply economic decisions related to personal financial affairs, the successful operation of organizations and within a global economy.		
34.07	Understand the role of a consumer, producer, saver and investor in the market system.		
34.08	Understand the concepts and laws pertaining to customs and free trade.		

2014 - 2015

Florida Department of Education
Student Performance Standards

Course Number:  TRA0183
Occupational Completion Point:  D
Logistics Technician – 150 Hours – SOC Code 13-1081

Note:  This course is pending alignment in the following categories:  National Standards

CTE Standards and Benchmarks	National Standards	
35.0	Demonstrate an understanding of career readiness--The student will be able to:		
35.01	Explain the importance of life-long learning.		
35.02	Evaluate/research occupational interests.		
35.03	Demonstrate attitudes/ethics needed for career success.		
35.04	Assess personal strengths, talents, values and interests to appropriate jobs and careers to maximize career potential.		
35.05	Use a variety of research tools (e.g., computer-assisted programs, newspapers, books, industry tours, job shadows, career fairs and the Internet) in the career exploration process.		
35.06	Evaluate postsecondary training opportunities related to career interests, including certification, licensing, apprenticeships, college and military options.		
35.07	Relate and identify career interests and transferable skills necessary for opportunities in the global workforce.		
35.08	Develop an individual career plan and portfolio.		
35.09	Analyze needs of business and industry on labor and economic trends.		
35.10	Describe the changing roles including non-traditional occupations in the workplace.		
36.0	Demonstrate competencies in a specific career--The student will able to:		
36.01	Demonstrate job performance skills as outlined in the training plan.		
36.02	Exhibit effective workplace safety practices including use of protective devices.		
36.03	Display an acceptable level of productivity and quality control.		
36.04	Demonstrate effective written and oral communication and listening skills when interacting with customers, co-workers, and managers.		
36.05	Demonstrate decision making and problem solving processes and techniques used in the workplace.  		
36.06	Demonstrate acceptable work habits and conduct in the workplace as defined by company policy.		
36.07	Demonstrate an understanding of the company’s vision and mission statements.  		
36.08	Demonstrate an understanding of the company’s goals and objectives.		
36.09	Demonstrate familiarity with the company’s products and services.		
36.10	Demonstrate the ability to identify authority, rights, and responsibilities of both employers and employees.		
37.0	Demonstrate career acquisition--The student will be able to:		
37.01	Participate in work-based learning opportunities such as:  mentoring, cooperative work, job shadows, apprenticeships and internships.		
37.02	Demonstrate effective oral and written communication skills necessary for employment.		
37.03	Demonstrate job search skills using a variety of resources.		
37.04	Apply the decision-making process to the various stages of the work life cycle.		
37.05	Identify and demonstrate employability skills including job search, selection, the interviewing process, proper dress and presentation.		
37.06	Compare and contrast compensation packages that include varying levels of wages and benefits.		
38.0	Demonstrate career retention--The student will be able to:		
38.01	Demonstrate positive personal qualities and self-management skills (i.e. time management, organization, punctuality and attendance).		
38.02	Describe how productivity, work ethic and quality affect job stability.		
38.03	Demonstrate communication team-building and leadership skills.		
38.04	Demonstrate personal health and workplace safety procedures.		
38.05	Identify biases, harassment and discriminatory behaviors impacting job success and advancement.		
38.06	Acknowledge and respond to constructive criticism and employment evaluation.		
38.07	Understand the importance of following company policy and procedures and the legal ramifications of labor laws impacting employment.		
38.08	Understand the role of compromise in conflict resolution.		
39.0	Demonstrate integrated learning and life skills--The student will be able to:		
39.01	Demonstrate the integration and application of academic and occupational skills in school, work and personal lives.		
39.02	Use communication, mathematical and technical skills to compare compute, and analyze complex information.		
39.03	Discuss how personal choices, experiences, technology, education/training and other factors correlate with earning a living.		
39.04	Discuss how income from employment is affected by factors such as supply and demand, geographic location, level of education, type of industry, union membership, productivity skill level and work ethic.		
39.05	Compare and contract strategies for personal finance and risk management.		
39.06	Demonstrate the ability to set, monitor and achieve clearly defined goals.		
40.0	Demonstrate technology and information--The students will be able to:		
40.01	Apply knowledge of technology to identify and solve problems.		
40.02	Identify and evaluate how information technology developments have changed the way people work.		
40.03	Select, apply and troubleshoot software and hardware as they apply to a variety of work applications.		
40.04	Describe how new developments in varied fields or technology affect the job market and the level of worker‘s responsibilities.		
40.05	Analyze the ethical issues surrounding access, privacy and confidentiality of information in emerging technologies.		
40.06	Explore current and future positions and career paths in field of technology. 		
40.07	Identify job tasks that presently are and will be in the future performed in the specified occupation (training plan).  		
40.08	Create a training plan indicating competencies mastered.		
40.09	Maintain a record of employment hours and wages for auditing and budgetary purposes (e.g., time cards, budget sheets).		
40.10	Maintain an up-to-date, signed training agreement.		

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students. 

Career and Technical Student Organization (CTSO)

SkillsUSA is the appropriate career and technical student organization for providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  The activities of such organizations are defined as part of the curriculum in accordance with Rule 6A-6.065, F.A.C.

Cooperative Training – OJT

On-the-job training is appropriate but not required for this program.  Whenever offered, the rules, guidelines, and requirements specified in the OJT framework apply. 

Basic Skills

In PSAV programs offered for 450 hours or more, in accordance with Rule 6A-10.040, F.A.C., the minimum basic skills grade levels required for postsecondary adult career and technical students to complete this program are:  Mathematics 9.0, Language 9.0, and Reading 9.0.  These grade level numbers correspond to a grade equivalent score obtained on a state designated basic skills examination.  

Adult students with disabilities, as defined in Section 1004.02(7), Florida Statutes, may be exempted from meeting the Basic Skills requirements (Rule 6A-10.040).  Students served in exceptional student education (except gifted) as defined in s. 1003.01(3)(a), F.S., may also be exempted from meeting the Basic Skills requirement.  Each school district and Florida College must adopt a policy addressing procedures for exempting eligible students with disabilities from the Basic Skills requirement as permitted in Section 1004.91(3), F.S.

Students who possess a college degree at the Associate of Applied Science level or higher; who have completed or are exempt from the college entry-level examination; or who have passed a state, national, or industry licensure exam are exempt from meeting the Basic Skills requirement (Rule 6A-10.040, F.A.C.)  Exemptions from state, national or industry licensure are limited to the certifications listed at http://www.fldoe.org/workforce/dwdframe/rtf/basicskills-License-exempt.rtf. 

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities as identified on the secondary student’s IEP or 504 plan or postsecondary student’s accommodations’ plan to meet individual needs and ensure equal access.  Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors.  Accommodations received in postsecondary education may differ from those received in secondary education.  Accommodations change the way the student is instructed.  Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems.  Documentation of the accommodations requested and provided should be maintained in a confidential file.

In addition to accommodations, some secondary students with disabilities (students with an Individual Educational Plan (IEP) served in Exceptional Student Education or ESE) will need modifications to meet their needs.  Modifications change the outcomes or what the student is expected to learn, e.g., modifying the curriculum of a secondary career and technical education course.  Note postsecondary curriculum cannot be modified.

Some secondary students with disabilities (ESE) may need additional time (i.e., longer than the regular school year), to master the student performance standards associated with a regular Occupational Completion Point (OCP) or a Modified Occupational Completion Point (MOCP).  If needed, a student may enroll in the same career and technical course more than once.  Documentation should be included in the IEP that clearly indicates that it is anticipated that the student may need an additional year to complete an OCP/MOCP.  The student should work on different competencies and new applications of competencies each year toward completion of the OCP/MOCP.  After achieving the competencies identified for the year, the student earns credit for the course.  It is important to ensure that credits earned by students are reported accurately.  The district’s information system must be designed to accept multiple credits for the same course number (for eligible students with disabilities). 

Articulation

The PSAV component of this program has no statewide articulation agreement approved by the Florida State Board of Education.  However, this does not preclude the awarding of credits by any college through local agreements. 

For details on statewide articulation agreements which correlate to programs and industry certifications, refer to http://www.fldoe.org/workforce/dwdframe/artic_frame.asp.