2014 – 2015
Florida Department of Education
Curriculum Framework 

Program Title:	Healthcare Informatics Specialist
Career Cluster:	Health Science

CCC	
CIP Number	0351070711	
Program Type	College Credit Certificate (CCC)	
Program Length	18 credit hours	
CTSO	HOSA: Future Health Professionals	
SOC Codes (all applicable) 	29-2071 Medical Records and Health Information Technicians
	
Targeted Occupation List	http://www.labormarketinfo.com/wec/TargetOccupationList.htm	
Perkins Technical Skill Attainment Inventory	http://www.fldoe.org/workforce/perkins/perkins_resources.asp 	
Statewide Articulation	http://www.fldoe.org/workforce/dwdframe/artic_frame.asp 	

Purpose

This certificate program is part of the Health Information Technology AS degree program (1351070700).  

A College Credit Certificate consists of a program of instruction of less than sixty (60) credits of college-level courses, which is part of an AS or AAS degree program and prepares students for entry into employment (Rule 6A-14.030, F.A.C.).

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Health Science career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of Health Science career cluster. 

This program is designed to prepare students for employment as entry level Healthcare Informatics Specialists or to provide supplemental training for persons previously or currently employed in related health record or information technology occupations.

The content includes but is not limited to biomedical sciences, medical terminology, healthcare delivery systems, basic principles of healthcare informatics; electronic health/medical record systems; data and workflow management concepts; and project management skills specific to healthcare informatics, ethical and legal concepts, health data content, and employability skills. 

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Demonstrate an understanding of the healthcare delivery system and health occupations. 
02.0	Demonstrate the ability to communicate and use interpersonal skills effectively.
03.0	Explore health informatics and information management as a profession. 
04.0	Demonstrate an understanding of health data concepts. 
05.0	Describe the functions of a health record.
06.0	Demonstrate a basic understanding of Health Information Technology. 
07.0	Discuss classification systems, clinical vocabularies and terminologies. 
08.0	Explore ethical issues in Health Informatics and Information Management. 
09.0	Identify the importance of privacy and health records law in healthcare. 
10.0	Demonstrate computer knowledge and skills.
11.0	Demonstrate employability skills.
12.0	Utilize appropriate information technology and systems
13.0	Participate in the planning, design, selection, implementation, integration, testing, and support for EHR’s

2014 – 2015
Florida Department of Education
Student Performance Standards

Program Title:	Healthcare Informatics Specialist 
CIP Number:		0351070711
Program Length:	18 credit hours
SOC Code(s):		29-2071

This certificate program is part of the Health Information Technology AS degree program (1351070700).  At the completion of this program, the student will be able to:
	
01.0	Demonstrate an understanding of the healthcare delivery system and health occupations–The student will be able to:	
01.01	Discuss the evolution of healthcare.	
01.02	Demonstrate an understanding of the infrastructure of healthcare in the United States.	
01.03	Discuss regulatory agencies and organizations within the healthcare delivery system	
01.04	Recognize levels of education, credentialing requirements, employment opportunities, workplace environments and career growth potential.	
02.0	Demonstrate the ability to communicate and use interpersonal skills effectively–The student will be able to:	
02.01	Develop basic speaking and active listening skills.	
02.02	Develop basic observational skills and related documentation strategies in written and oral form.	
02.03	Identify characteristics of successful and unsuccessful communication including barriers. 	
02.04	Respond to verbal and non-verbal cues. 	
02.05	Compose written communication using correct spelling, grammar, formatting and confidentiality. 	
02.06	Use appropriate medical terminology and abbreviations. 	
02.07	Recognize the importance of courtesy and respect for patients and other healthcare workers and maintain good interpersonal relationships. 	
02.08	Recognize the importance of patient/client educations regarding healthcare. 	
02.09	Adapt communication skills to varied levels of understanding and cultural orientation including diverse age, cultural, economic, ethnic and religious groups. 	
02.10	Recognize elements of communication using a sender-receiver model. 	
02.11	Distinguish between and report subjective and objective information. 	
02.12	Report relevant information in order of occurrence. 	
03.0	Explore health informatics and information management as a profession–The student will be able to:	
03.01	Discuss the history of health information management.	
03.02	Discuss the professional opportunities within the health information management profession (eg. diagnostic services, therapeutic services, health informatics, support services or biotechnology research and development). 	
03.03	Demonstrate knowledge of professional associations within HIM.	
04.0	Demonstrate an understanding of health data concepts–The student will be able to:	
04.01	Describe the various uses of health data (primary and secondary).	
04.02	Describe various characteristics of health data quality and standards.	
05.0	Describe the functions of a health record–The student will be able to:	
05.01	Demonstrate an understanding of the various formats of the health record.	
05.02	Explain the various uses of a health record. 	
05.03	Understand the role of the health record throughout the continuum of care.	
05.04	Define the Personal Health Record (PHR).	
05.05	Articulate an understanding between electronic health record-linked web portals and the PHR.	
06.0	Demonstrate a basic understanding of Health Information Technology–The student will be able to:	
06.01	Discuss how healthcare reform legislation can and does affect the HIT field.	
06.02	Interpret information from Electronic Health Records (EHR) and applications in healthcare	
06.03	Demonstrate an understanding of creation, use, and purpose of the electronic health record.	
07.0	Discuss classification systems, clinical vocabularies and terminologies–The student will be able to:	
07.01	Demonstrate knowledge of administrative terminologies as they relate to HIM.	
07.02	Demonstrate knowledge of clinical terminologies as they relate to HIM.	
08.0	Explore ethical issues in Health Informatics and Information Management–The student will be able to:	
08.01	Describe the code of ethics consistent with healthcare occupations.	
08.02	Recognize ethical issues related to health information technology.	
08.03	Recognize ethical issues related to coding and billing/medical transcription.	
09.0	Identify the importance of privacy and health records law in healthcare–The student will be able to:	
09.01	Identify standards of the Health Insurance Portability and Accountability Act (HIPAA). 	
09.02	Define and explain the composition of the legal patient record.	
09.03	Follow medical records policies and procedures for security, including confidentiality. 	
10.0	Demonstrate computer knowledge and skill–The student will be able to:	
10.01	Demonstrate keyboarding skills	
10.02	Demonstrate the ability to save files and retrieve files from your computer.	
10.03	Demonstrate ability to connect to the internet	
10.04	Demonstrate ability to perform research on the internet by identifying reliable websites.	
10.05	Demonstrate ability to send and receive e-mail.	
10.06	Demonstrate ability to send messages with attached files.	
10.07	Demonstrate ability in word processing to create, edit, save, and print a Microsoft Word document.	
10.08	Demonstrate the ability to create and present a Microsoft PowerPoint project.	
11.0	Demonstrate employability skills–The student will be able to:	
11.01	Identify personal traits or attitudes desirable in a member of the healthcare team. 	
11.02	Define basic professional standards of healthcare workers as they apply to hygiene, dress, language, confidentiality and behavior (i.e. courtesy and self-introductions).	
11.03	Identify documents that may be required when applying for a job. 	
11.04	Write an appropriate resume. 	
11.05	Conduct a job search. 	
11.06	Complete a job application form correctly.	
11.07	Demonstrate competence in job interview techniques. 	
11.08	Recognize levels of education, credentialing requirements, employment opportunities, workplace environments and career growth potential. 	
11.09	Identify acceptable work habits. 	
11.10	Recognize appropriate affective/professional behavior. 	
Healthcare Informatics Specialist:  Students completing intended outcomes 12-13 in this module meet the requirements for the completion of Healthcare Informatics Specialist.  SOC Code 29-2071 (Medical Records and Health Information Technicians)	
12.0	Utilize appropriate information technology and systems–The student will be able to: 	
12.01	Use technology, including hardware and software, to ensure data collection, storage, analysis and reporting of information. 	
12.02	Use common software application such as spreadsheets, databases, word processing, graphics, presentation, e-mail, etc. in the execution of work processes.	
12.03	Use specialized software in the completion of HIM processes such as record tracking, release of information, coding, grouping, registries, billing, quality improvement, and imaging.	
12.04	Apply policies and procedures to the use of networks, including internet and intranet applications to facilitate the electronic health record (EHR), personal health record (PHR), public health and other administrative applications. 	
12.05	Apply knowledge of data base architecture and design (such as data dictionary, data modeling, data warehousing) to meet departmental needs.	
12.06	Use appropriate electronic or imaging technology for data/record storage.	
12.07	Query and generate reports to facilitate information retrieval.	
12.08	Design and generate reports to facilitate information retrieval.	
12.09	Apply retention and destruction policies for health information.	
12.10	Maintain archival and retrieval systems for patient information stored in multiple formats.	
12.11	Coordinate, use, and maintain systems for document imaging and storage.	
12.12	Apply confidentiality and security measures to protect electronic health information.	
12.13	Protect data integrity and validity using software or hardware technology.	
12.14	Apply departmental and organizational data and information system security policies	
12.15	Use and summarize data compiled from audit trails and data quality monitoring programs.	
13.0	Participate in the planning, design, selection, implementation, integration, testing, and support for EHR’s–The student will be able to:	
13.01	Demonstrate the ability to research best practices and perform a needs assessment to determine the architecture and system specifications needed for selection of an electronic health/medical record system for specific healthcare environments.	
13.02	Evaluate, select, and implement information technologies to manage health data and systems in various healthcare settings, i.e. hospitals, clinics, physician practices.	
13.03	Identify technological and behavioral barriers and potential solutions associated with electronic health/medical record implementation initiatives.	

Additional Information

Laboratory Activities

Laboratory activities are an integral part of this program.  These activities include instruction in the use of safety procedures, tools, equipment, materials, and processes related to these occupations.  Equipment and supplies should be provided to enhance hands-on experiences for students. 

Special Notes

The cooperative method of instruction or clinical rotation is appropriate for this program.  Whenever these methods are offered, the following is required for each student:  a training plan, signed by the student, teacher, and employer, which includes instructional objectives and a list of on-the-job and in-school learning experiences; and a work station which reflects equipment, skills, and tasks which are relevant to the occupation which the student has chosen as a career goal.  The student may receive compensation for work performed. 

Faculty teaching this program must have a minimum of an AS degree in Healthcare Informatics, Nursing, Health Information Management.

Students should be encouraged to become members and participate in the activities of the professional organizations:  American Health Information Management Association (AHIMA), Healthcare Information and Management Systems Society (HIMSS), American Medical Informatics Association (AMIA), and other discipline-specific professional informatics organizations.

Outcomes 01-11 are referred to as the Health Information Technology core and do not have to be completed if the students has previously completed the core in another program at any level.  The Core should be taken first or concurrently with the first course in the program.

Career and Technical Student Organization (CTSO)

HOSA: Future Health Professionals is the appropriate career and technical student organization for providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  The activities of such organizations are defined as part of the curriculum in accordance with Rule 6A-6.065, F.A.C.

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities as identified on the secondary student’s Individual Educational Plan (IEP) or 504 plan or postsecondary student’s accommodations’ plan to meet individual needs and ensure equal access.  Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors.  Accommodations received in postsecondary education may differ from those received in secondary education.  Accommodations change the way the student is instructed.  Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems.  Documentation of the accommodations requested and provided should be maintained in a confidential file.

Articulation

For details on articulation agreements which correlate to programs and industry certifications refer to http://www.fldoe.org/workforce/dwdframe/artic_frame.asp.