2014 – 2015
Florida Department of Education
Curriculum Framework 

Program Title:	Medical Assisting
Program Type:	Career Preparatory
Career Cluster:	Health Science

PSAV	
Program Number	H170503	
CIP Number	0351080100	
Grade Level	30, 31	
Standard Length	1300 hours	
Teacher Certification	See Certification Matrix below	
CTSO	HOSA: Future Health Professionals		
SOC Codes (all applicable) 	31-9092 Medical Assistants 
31-9099 Healthcare Support Workers, All Other
43-4171 Receptionists and Information Clerks
31-9097 Phlebotomists	
Facility Code	[253] http://www.fldoe.org/edfacil/sref.asp (State Requirements for Educational Facilities)	
Targeted Occupation List	http://www.labormarketinfo.com/wec/TargetOccupationList.htm	
Perkins Technical Skill Attainment Inventory	http://www.fldoe.org/workforce/perkins/perkins_resources.asp 	
Industry Certifications	http://www.fldoe.org/workforce/fcpea/default.asp 	
Statewide Articulation	http://www.fldoe.org/workforce/dwdframe/artic_frame.asp 	
Basic Skills Level	Mathematics:10	
Language:10	
Reading: 10		

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Health Science career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of Health Science career cluster. 

This program is designed to prepare students for employment as medical assistants SOC 31-9092. 

The content includes but is not limited to communication, transcultural communication in healthcare, interpersonal skills, legal and ethical responsibilities, health-illness concepts, administrative and clinical duties, emergency procedures including CPR and first aid, emergency preparedness, safety and security procedures, medical terminology, anatomy and physiology, and employability skills.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of 5 occupational completion points.

This program is comprised of courses which have been assigned course numbers in the SCNS (Statewide Course Numbering System) in accordance with Section 1007.24 (1), F.S.  Career and Technical credit shall be awarded to the student on a transcript in accordance with Section 1001.44(3)(b), F.S.

The following table illustrates the post-secondary program structure:

OCP	Course Number	Course Title	Course Length	SOC Code	
A	HSC0003	Basic Healthcare Worker	90 hours	31-9099	
B	MEA0500	Medical Office Receptionist	100 hours	43-4171	
C	MEA0521	Phlebotomist, MA	75 hours	31-9097	
D	MEA0543	EKG Aide, MA	75 hours	31-9099	

E	MEA0550	Medical Assistant  1	320 hours	31-9092	
	MEA0551	Medical Assistant  2	320 hours		
	MEA0552	Medical Assistant  3	320 hours		

TEACHER CERTIFICATION	
TITLE	Medical Office
Receptionist	Phlebotomist,MA	EKG Aide, MA	Medical
Assistant	CORE	
MED ASST 7G	X	X	X	X	X	
* PRAC NURSE @7  %7%G ( Must be a Registered Nurse)	X	X	X	X	X	
*TEC MED !7 G	X	X	X	X	X	
LAB TECH @7 7G	X	X	X	X	X	
REG NURSE 7 G	X	X	X	X	X	
BUS ED @4 1@2	X					
VOE @7	X					
TEACH CBE 27	X					
STENOG @4	X					
SECRETAR 7 G	X					
CLERICAL @7 7G	X					
* These certifications are no longer issued at the district or state level. Those who currently have these certifications in their district can continue to teach but are encouraged to transition to an equivalent actively issued teacher certification so the expired certification can be deleted. 

Common Career Technical Core – Career Ready Practices

Career Ready Practices describe the career-ready skills that educators should seek to develop in their students.  These practices are not exclusive to a Career Pathway, program of study, discipline or level of education.  Career Ready Practices should be taught and reinforced in all career exploration and preparation programs with increasingly higher levels of complexity and expectation as a student advances through a program of study. 

1. Act as a responsible and contributing citizen and employee. 

2. Apply appropriate academic and technical skills. 

3. Attend to personal health and financial well-being. 

4. Communicate clearly, effectively and with reason. 

5. Consider the environmental, social and economic impacts of decisions. 

6. Demonstrate creativity and innovation. 

7. Employ valid and reliable research strategies. 

8. Utilize critical thinking to make sense of problems and persevere in solving them. 

9. Model integrity, ethical leadership and effective management. 

10. Plan education and career path aligned to personal goals. 

11. Use technology to enhance productivity. 

12. Work productively in teams while using cultural/global competence. 

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Demonstrate knowledge of the healthcare delivery system and health occupations.
02.0	Demonstrate the ability to communicate and use interpersonal skills effectively.
03.0	Demonstrate legal and ethical responsibilities.
04.0	Demonstrate an understanding of and apply wellness and disease concepts.
05.0	Recognize and practice safety and security procedures.
06.0	Recognize and respond to emergency situations.
07.0	Recognize and practice infection control procedures.
08.0	Demonstrate an understanding of information technology applications in healthcare.
09.0	Demonstrate employability skills.
10.0	Demonstrate knowledge of blood borne diseases, including HIV/AIDS.
11.0	Apply basic math and science skills. 
12.0	Demonstrate basic clerical/medical office duties.
13.0	Demonstrate accepted professional, communication and interpersonal skills
14.0	Discuss phlebotomy in relation to the health care setting.
15.0	Identify the anatomic structure and function of body systems in relation to services performed by a phlebotomist.
16.0	Recognize and identify collection reagents, supplies, equipment and interfering chemical substances.
17.0	Demonstrate skills and knowledge necessary to perform phlebotomy.
18.0	Practice infection control following universal (standard) precautions.
19.0	Practice accepted procedures of transporting, accessioning, and processing specimens.
20.0	Practice quality assurance and safety.
21.0	Describe the role of a medical assistant with intravenous therapy in oncology and dialysis.
22.0	Describe the cardiovascular system
23.0	Identify legal and ethical responsibilities of an EKG Aide.
24.0	Demonstrate knowledge of, apply and use medical instrumentation modalities.
25.0	Perform patient care techniques in the health care facility 
26.0	Demonstrate communication skills used by medical assistants.
27.0	Demonstrate knowledge of legal responsibilities for medical assistants.
28.0	Demonstrate an understanding of anatomy and physiology concepts in both illness and wellness states
29.0	Demonstrate knowledge of the fundamentals of microbial control and use aseptic techniques.
30.0	Demonstrate knowledge of emergency preparedness and protective practices.
31.0	Perform CLIA waived diagnostic clinical laboratory procedures. 
32.0	Demonstrate awareness of clinical microscopy techniques and procedures that may be performed in CLIA-exempt laboratories under physician supervision
33.0	Demonstrate basic office examination procedures.
34.0	Demonstrate minor treatments.
35.0	Demonstrate knowledge of basic diagnostic medical assisting procedures.
36.0	Demonstrate knowledge of pharmaceutical principles and administer medications. 
37.0	Demonstrate basic X-Ray procedures.
38.0	Perform administrative office duties.
39.0	

2014 – 2015
Florida Department of Education
Student Performance Standards

Program Title:	Medical Assisting
PSAV Number:	H170503

PSAV Course Number:  HSC0003
Occupational Completion Point:  A 
Basic Healthcare Worker – 90 Hours – SOC Code 31-9099	
01.0	Demonstrate knowledge of the healthcare delivery system and health occupations–The student will be able to:	
01.01	Identify the basic components of the healthcare delivery system including public, private, government and non-profit.	
01.02	Identify common methods of payment for healthcare services.	
01.03	Describe the various types of healthcare providers and the range of services available including resources to victims of domestic violence. 	
01.04	Describe the composition and functions of a healthcare team. 	
01.05	Identify the general roles and responsibilities of the individual members of the healthcare team. 	
01.06	Identify the roles and responsibilities of the consumer within the healthcare delivery system. 	
01.07	Identify characteristics of effective teams. 	
01.08	Recognize methods for building positive team relationships.	
01.09	Analyze attributes and attitudes of an effective leader. 	
01.10	Recognize factors and situations that may lead to conflict.	
01.11	Demonstrate effective techniques for managing team conflict. 	
01.12	Describe factors that influence the current delivery system of healthcare.	
01.13	Explain the impact of emerging issues including technology, epidemiology, bioethics and socioeconomics on healthcare delivery systems. 	
02.0	Demonstrate the ability to communicate and use interpersonal skills effectively–The student will be able to:	
02.01	Develop basic speaking and active listening skills.	
02.02	Develop basic observational skills and related documentation strategies in written and oral form.	
02.03	Identify characteristics of successful and unsuccessful communication including communication styles and barriers. 	
02.04	Respond to verbal and non-verbal cues. 	
02.05	Compose written communication using correct spelling, grammar, a formatting and confidentiality and specific formats of letter writing.	
02.06	Use appropriate medical terminology and abbreviations. 	
02.07	Recognize the importance of courtesy and respect for patients and other healthcare workers and maintain good interpersonal relationships. 	
02.08	Recognize the importance of patient/client educations regarding healthcare. 	
02.09	Adapt communication skills to varied levels of understanding and cultural orientation including diverse age, cultural, economic, ethnic and religious groups. 	
02.10	Analyze elements of communication using a sender-receiver model.	
02.11	Distinguish between and report subjective and objective information. 	
02.12	Report relevant information in order of occurrence. 	
03.0	Demonstrate legal and ethical responsibilities–The student will be able to:	
03.01	Discuss the legal framework of the healthcare occupations including scope of practice legislation.	
03.02	Explain practices that could result in malpractice, liability, negligence, abandonment, false imprisonment and fraud. 	
03.03	Demonstrate procedures for accurate documentation and record keeping. 	
03.04	Interpret healthcare facility policy and procedures. 	
03.05	Explain the “Patient’s Bill of Rights”.	
03.06	Identify standards of the Health Insurance Portability and Accountability Act (HIPAA).	
03.07	Describe advance directives. 	
03.08	Describe informed consent. 	
03.09	Explain the laws governing harassment, labor and employment. 	
03.10	Differentiate between legal and ethical issues in healthcare.	
03.11	Describe a code of ethics consistent with the healthcare occupation. 	
03.12	Identify and compare personal, professional, and organizational ethics. 	
03.13	Recognize the limits of authority and responsibility of health care workers including legislated scope of practice 	
03.14	Recognize and report illegal and/or unethical practices of healthcare workers. 	
03.15	Recognize and report abuse including domestic violence and neglect. 	
03.16	Distinguish among the five schedules of controlled substances.	
04.0	Demonstrate an understanding of and apply wellness and disease concepts–The student will be able to:	
04.01	Describe strategies for prevention of diseases including health screenings and examinations. 	
04.02	Identify personal health practices and environmental factors which affect optimal function of each of the major body systems.	
04.03	Identify psychological reactions to illness including defense mechanisms. 	
04.04	Identify complementary and alternative health practices. 	
04.05	Discuss the adverse effects of the use of alcohol, tobacco, and both legal and illegal drugs on the human body and apply safety practices related to these and other high risk behaviors. 	
04.06	Explain the basic concepts of positive self image, wellness and stress. 	
04.07	Develop a wellness and stress control plan that can be used in personal and professional life. 	
04.08	Explore and utilize the U.S. Department of Agriculture’s MyPlate food guide (www.choosemyplate.gov).	
04.09	Recognize the steps in the grief process. 	
05.0	Recognize and practice safety and security procedures–The student will be able to:	
05.01	Recognize safe and unsafe working conditions and report safety hazards. 	
05.02	Demonstrate the safe use of medical equipment.	
05.03	Explain and apply the theory of root- cause analysis.  	
05.04	Identify and describe methods in medical error reduction and prevention in the various healthcare settings. 	
05.05	Identify and practice security procedures for medical supplies and equipment. 	
05.06	Demonstrate personal safety procedures based on Occupations Safety and Health Administration (OSHA) and Centers for Disease Control (CDC) regulations (including standard precautions). 	
05.07	Recognize Materials Data Safety Sheets (MSDS) and comply with safety signs, symbols and labels. 	
05.08	Demonstrate proper body mechanics and ergonomics. 	
05.09	Demonstrate the procedure for properly identifying patients. 	
05.10	Demonstrate procedures for the safe transport and transfer of patients. 	
05.11	Describe fire, safety, disaster and evacuations procedures. 	
05.12	Discuss The Joint Commission patient safety goals (www.jointcommission.org). 	
06.0	Recognize and respond to emergency situations–The student will be able to:	
06.01	Monitor and record vital signs.	
06.02	Describe legal parameters relating to the administration of emergency care. 	
06.03	Obtain and maintain training or certification on cardiopulmonary resuscitation (CPR), automated external defibrillator (AED), foreign body airway obstruction (FBAO) and first aid. 	
06.04	Recognize adverse drug related emergencies and take appropriate first aid action. 	
07.0	Recognize and practice infection control procedures–The student will be able to:	
07.01	Define principles of infection control including standard and transmission based precautions.	
07.02	Demonstrate knowledge of medical asepsis and practice procedures such as hand-washing and isolation. 	
07.03	Demonstrate knowledge of surgical asepsis. 	
07.04	Describe how to dispose correctly of biohazardous materials according to appropriate government guidelines such as OSHA. 	
08.0	Demonstrate an understanding of information technology applications in healthcare–The student will be able to:	
08.01	Describe technology applications in healthcare. 	
08.02	Define terms and demonstrate basic computer skills. 	
08.03	Recognize technology applications in healthcare. 	
08.04	Interpret information from electronic medical documents. 	
08.05	Identify methods of communication to access and distribute data such as fax, e-mail and internet. 	
09.0	Demonstrate employability skills–The student will be able to:	
09.01	Identify personal traits or attitudes desirable in a member of the healthcare team. 	
09.02	Exemplify basic professional standards of healthcare workers as they apply to hygiene, dress, language, confidentiality and behavior (i.e. telephone etiquette, courtesy and self-introductions). 	
09.03	Identify documents that may be required when applying for a job. 	
09.04	Write an appropriate resume. 	
09.05	Conduct a job search. 	
09.06	Complete a job application form correctly.	
09.07	Examine levels of education, credentialing requirements including licensure and certification, employment opportunities, workplace environments and career growth potential. 	
09.08	Recognize levels of education, credentialing requirements, employment opportunities, workplace environments and career growth potential. 	
09.09	Identify acceptable work habits. 	
09.10	Recognize appropriate affective/professional behavior. 	
09.11	Compare careers within the health science career pathways (diagnostic services, therapeutic services, health informatics, support services or biotechnology research and development). 	
10.0	Demonstrate knowledge of blood borne diseases, including HIV/AIDS–The student will be able to:	
10.01	Recognize emerging diseases and disorders.	
10.02	Distinguish between fact and fallacy about the transmission and treatment of diseases caused by blood borne pathogens including Hepatitis B.	
10.03	Identify community resources and services available to the individuals with diseases caused by blood borne pathogens.	
10.04	Identify "at risk" behaviors which promote the spread of diseases caused by blood borne pathogens and the public education necessary to combat the spread of these diseases.	
10.05	Apply infection control techniques designed to prevent the spread of diseases caused by blood borne pathogens to the care of all patients following Centers for Disease Control (CDC) guidelines.	
10.06	Demonstrate knowledge of the legal aspects of HIV/AIDS, including testing.	
11.0	Apply basic math and science skills–The student will be able to:	
11.01	Draw, read, and report on graphs, charts and tables.	
11.02	Measure time, temperature, distance, capacity, and mass/weight.	
11.03	Make, use and convert using both traditional and metric units. 	
11.04	Make estimations and approximations and judge the reasonableness of the result.	
11.05	Convert from regular to 24 hour time.	
11.06	Demonstrate ability to evaluate and draw conclusions.	
11.07	Organize and communicate the results obtained by observation and experimentation.	
11.08	Ask appropriate scientific questions and recognize what is involved in experimental approaches to the solution of such questions.	
11.09	Calculate ratios.	

Course Number: MEA0500
Occupational Completion Point: B
Medical Office Receptionist – 100 Hours – SOC Code 43-4171	
12.0	Demonstrate basic clerical/medical office duties. – The student will be able to:	
12.01	Perform effective communication skills essential to the medical office.	
12.02	Maintain filing systems.	
12.03	Operate office equipment and perform clerical office procedures.	
12.04	Prepare and maintain medical records both manually and within the Electronic Medical Record (EMR)..	
12.05	Screen and process mail.	
12.06	Schedule routine appointments and patient admissions and/or procedures both manually and within the Electronic Medical Record (EMR).	
12.07	 Adhere to current government regulations, risk management and compliance within the scope of practice of a Medical Assistant practicing in the State of Florida.	
12.08	Maintain office inventory.	
12.09	Inform patients of office policies.	
12.10	Perform general housekeeping duties.	
12.11	Perform daily office activities both manually and within the Electronic Medical Record (EMR).	
12.12	Receive patients and visitors.	
12.13	Identify and maintain office security policies/procedures.	
	
Course Number: MEA0521
Occupational Completion Point: C
Phlebotomist, MA – 75 Hours – SOC Code 31-9097	
13.0	Demonstrate accepted professional, communication, and interpersonal skills. – The student will be able to:	
13.01	Demonstrate the appropriate professional behavior of a phlebotomist.	
13.02	Explain to the patient the procedure to be used in specimen collection. 	
13.03	Follow approved procedure for labeling of specimens.	
13.04	Explain in detail the importance of identifying patients correctly when drawing blood.	
13.05	Implement appropriate Joint Commission patient safety goals.	
14.0	Discuss phlebotomy in relation to the health care setting. – The student will be able to:	
14.01	List, classify and discuss various departments and services within the health care setting with which the phlebotomist must interact to obtain laboratory specimens from patients.	
14.02	Identify the major departments/sections within the clinical laboratory, the major types of procedures run in each department/section, and their specimen requirements.	
14.03	Describe roles of the major classifications of clinical laboratory personnel (i.e., pathologist, chief/administrative technologist, CLS, MT, phlebotomist, etc.).	
15.0	Identify the anatomic structure and function of body systems in relation to services performed by a phlebotomist. – The student will be able to:	
15.01	Describe and define major body systems with emphasis on the circulatory system.	
15.02	List and describe the main superficial veins used in performing venipuncture.	
15.03	Identify appropriate sites for capillary/venipuncture and name/find the most desirable one(s).	
15.04	Describe the function of the following blood components:  erythrocytes, thrombocytes, leukocytes, plasma, and serum.	
16.0	Recognize and identify collection reagents supplies, equipment and interfering chemical substances. – The student will be able to:	
16.01	Identify and discuss proper use of appropriate types of equipment needed to collect various clinical laboratory blood specimens by venipuncture.	
16.02	Explain the special precautions and types of equipment needed to collect blood from a neonate.	
16.03	Identify and discuss proper use of supplies used in collecting microspecimens.	
16.04	Identify and discuss the proper use of the various types of anticoagulants, preservatives and gels used in blood collection and the vacuum tube color-codes for these additives.	
16.05	Describe the types of patient's specimens that are analyzed in the clinical laboratory and the phlebotomist's role in collecting and/or transporting these specimens to the laboratory.	
16.06	Describe substances potentially encountered during phlebotomy which can interfere in analysis of blood constituents.	
16.07	Define and utilize correct medical terminology and metric measurement needed for specimen collection.	
17.0	Demonstrate skills and knowledge necessary to perform phlebotomy. – The student will be able to:	
17.01	Follow approved procedure for completing a laboratory requisition form.	
17.02	Recognize a properly completed requisition and apply established protocol for patient and specimen identification.	
17.03	Discuss methods for facilitating capillary/venipuncture collection.	
17.04	Demonstrate knowledge of established protocol for patient and specimen identification.	
17.05	List appropriate antiseptic agents useful in preparing sites for capillary/venipuncture.	
17.06	Discuss appropriate methods for preparing a site for capillary or venipuncture.	
17.07	Perform venipuncture by evacuated tube and syringe systems, demonstrating appropriate use of supplies, proper handling of equipment and specimens, and appropriate patient care.	
17.08	Describe the correct order of draw during capillary and venipuncture.	
17.09	Perform a capillary puncture using appropriate supplies and techniques.	
17.10	Describe the most common complications associated with capillary and venipuncture, their causes, prevention and treatment.	
18.0	Practice infection control following universal (standard) precautions. – The student will be able to:	
18.01	Define the term "nosocomial infection."	
18.02	Describe/practice procedures for infection prevention.	
18.03	Discuss/perform isolation procedures.	
18.04	Identify potential routes of infection.	
18.05	Identify forms of fomites	
19.0	Practice accepted procedures of transporting, accessioning and processing specimens.  – The student will be able to:	
19.01	Identify personal safety precautions as established by the Occupational Safety and Health Administration (OSHA) and demonstrate the correct procedure for doning and removal of Personal Protective Equipment and use of engineering controls..	
19.02	Demonstrate good laboratory practice for preparation and processing (e.g. - centrifugation, separation, aliquoting, labeling, and storage) of serum, plasma, urine, sputum, stool and culture specimens.  	
19.03	Demonstrate knowledge of accessioning procedures.	
19.04	Describe routine procedures for transporting specimens.	
19.05	Explain DOT packaging requirements for specimens being transported to another site, such as a reference laboratory.   	
19.06	Describe the significance of time constraints for specimen collection and delivery.	
19.07	Follow protocol for accepting verbal test orders and explain procedure for obtaining signature or other form of authentication of verbal orders.	
20.0	Practice quality assurance and safety. – The student will be able to:	
20.01	Distinguish and perform procedures which ensure reliability of test results when collecting blood specimens.	
20.02	Demonstrate knowledge of and practice appropriate patient safety.	
20.03	Practice safety in accordance with established procedures.	
20.04	Follow documentation procedures for work related accidents.	
20.05	Identify the role of the Center for Disease Control (CDC) regulations in healthcare settings	
21.0	Describe the role of a medical assistant with intravenous therapy in oncology and dialysis. – The student will be able to:	
21.01	Perform appropriate procedures for disposing of used or contaminated capillary/venipuncture supplies.	
21.02	Perform appropriate techniques for making a peripheral blood smear for hematologic evaluation.	
21.03	Outline principles of Intravenous Therapy	
21.04	Demonstrate knowledge of Intravenous Terminology & Practices	
21.05	Describe dangers of Intravenous Treatment	
21.06	Demonstrate Intravenous Equipment	
21.07	Describe role of Medical Assistant in Assisting with Intravenous Therapy, 	
	
Course Number: MEA0543
Occupational Completion Point: D
EKG Aide, MA – 75 Hours – SOC Code 31-9099	
22.0	Describe the cardiovascular system. – The student will be able to:	
22.01	Locate the heart and surrounding structures.	
22.02	Diagram and label the parts of the heart and list the functions of each labeled part.	
22.03	Trace the flow of blood through the cardiopulmonary system.	
23.0	Identify legal and ethical responsibilities of an EKG aide. – The student will be able to:	
23.01	Recognize and practice legal and ethical responsibilities as they relate to an EKG aide.	
23.02	Maintain a safe and efficient work environment.	
23.03	Maintain EKG equipment so it will be safe and accurate.	
24.0	Demonstrate knowledge of, apply and use medical instrumentation modalities. – The student will be able to:	
24.01	Calibrate and standardize the cardiograph instrument.	
24.02	Identify three types of lead systems.	
24.03	State Einthoven's triangle.	
24.04	Demonstrate proper lead placement including lead placement for patients with special needs.	
24.05	Identify artifacts and mechanical problems.	
24.06	Perform a 12 lead EKG.	
24.07	Perform a rhythm strip.	
24.08	Recognize normal sinus rhythm.	
24.09	Report any rhythm that is not normal sinus rhythm.	
24.10	Recognize a cardiac emergency as seen on the EKG.	
24.11	Use documentation skills to identify electrocardiographs.	
25.0	Perform patient care techniques in the health care facility. – The student will be able to:	
25.01	Describe the physical and mental preparation of the patient for EKG testing.	
25.02	Identify patient and verify the requisition order.	
25.03	Prepare patient for EKG testing.	
25.04	State precautions required when performing an EKG.	
	
Course Number: MEA0550
Occupational Completion Point: E
Medical Assistant 1 – 320 Hours – SOC Code 31-9092	
26.0	Demonstrate communication skills used by medical assistants. – The student will be able to:	
26.01	Organize and express ideas in a concise, precise and logical manner.	
26.02	Use medical terminology as appropriate for a medical assistant.	
26.03	Instruct patients regarding health care and wellness practices.	
26.04	Describe the role of the medical assistant.	
27.0	Demonstrate knowledge of legal responsibilities for medical assistants. – The student will be able to:	
27.01	Provide health care as set forth in Florida Statute for the medical assistant.	
27.02	Distinguish between the liability of the physicians and staff members in the medical office.	
27.03	Explain the principles for preventing medical liability.	
27.04	List the principles in the Codes of Ethics for Medical Assistants as stated by the American Association of Medical Assistants.	
28.0	Demonstrate an understanding of anatomy and physiology concepts n both illness and wellness states. – The student will be able to:	
28.01	Identify and describe the structural units and anatomical positions of body systems in providing patient care. 	
28.02	Identify and describe body systems including structure, function, related conditions and diseases and their interrelationships. 	
28.03	Identify and define terms related to pediatrics, geriatrics and medical specialties.	
28.04	Create a patient teaching plan which addresses dietary guidelines and special needs.  	
29.0	Demonstrate knowledge of the fundamentals of microbial control and use aseptic techniques. – The student will be able to:	
29.01	Demonstrate competence in sanitation, disinfection and sterilization.	
29.02	Sterilize and maintain instruments and supplies.	
29.03	Sanitize instruments.	
29.04	Wrap articles for autoclave.	
29.05	Sterilize articles in autoclave.	
29.06	Chemically disinfect articles.	
29.07	Practice infection control and contamination prevention.	
29.08	Safely handle contaminated equipment and supplies.	
29.09	Create and maintain sterile fields for dressings and minor surgery.	
29.10	Prepare for minor surgical procedures including surgical hand wash. 	
29.11	Remove sutures.	
29.12	Correctly dispose of contaminated materials.	
	
Course Number: MEA0551
Occupational Completion Point: E
Medical Assistant 2 – 320 Hours – SOC Code 31-9092	
30.0	Demonstrate knowledge of emergency preparedness and protective practices. --The student will be able to:	
30.01	Maintain and operate emergency equipment and supplies.	
30.02	Comply with safety signs, symbols, and labels.	
30.03	Evaluate the work environment to identify safe vs. unsafe working conditions.	
30.04	Develop a personal (patient and employee) safety plan.	
30.05	Develop an environmental safety plan.	
30.06	Participate in a mock environmental exposure event and document steps taken. 	
30.07	Explain an evacuation plan for a physician’s office.	
30.08	Maintain a current list of community resources for emergency preparedness.	
31.0	Perform CLIA-waived diagnostic clinical laboratory procedures. --The students will be able to:	
31.01	Recognize signs and symptoms that may indicate to the physician a need for laboratory testing.	
31.02	Describe the criteria used by Food and Drug Administration (FDA) to classify a test as “CLIA waived” and the regulatory constraints on test performance.  	
31.03	Explain the methods of quality control for CLIA-waived testing, identify acceptable and unacceptable control results, and describe specific corrective action required when results are unacceptable.	
31.04	Demonstrate proper technique for the collection of urine, capillary whole blood (finger/heel stick), culture material (throat/nasal swab) and other specimen types required for CLIA-waived tests.	
31.05	Instruct patients in the proper collection of urine (clean catch, mid-stream), sputum and stool specimens.	
31.06	 Perform CLIA-waived occult blood tests.	
31.07	Perform CLIA-waived urinalysis testing including color and turbidity assessment , specific gravity and reagent test strips.	
31.08	Perform CLIA-waived hematology tests (e.g. - hemoglobin, hematocrit).	
31.09	Perform CLIA-waived chemistry tests (e.g. - glucose, cholesterol)	
31.10	Perform CLIA-waived pregnancy tests.	
31.11	Perform CLIA-waived infectious disease testing (e.g. – strep screen, mono test, influenza A/B)	
32.0	Demonstrate awareness of clinical microscopy techniques and procedures that may be performed in CLIA-exempt laboratories under physician supervision– The student will be able to:	
32.01	Explain the CLIA-exemption for physician office laboratories	
32.02	Describe the criteria used by Food and Drug Administration (FDA) to classify a test as “Provider Performed Microscopy” and the regulatory constraints on test performance.  	
32.03	Demonstrate the operation of a compound microscope using direct and oil immersion lens.	
32.04	Observe examples of the urine sediment (microscopic urinalysis and explain quantitation systems.	
32.05	Observe examples of gram stained preparations of gram positive and gram negative organisms	
32.06	Observe examples of Wright’s stained blood smears.	
32.07	Observe examples of (Describe the techniques for?) wet preps, KOH preps, and pin-worm preps for fungal elements and parasites.	
33.0	Demonstrate basic office examination procedures. – The student will be able to:	
33.01	Prepare patients for and assist the physician with physical examinations including, but not limited to, pre and post-natal, male and female reproductive, rectal, and pediatric.	
33.02	Measure and record vital signs, recognizing abnormalities and danger signs.	
33.03	Measure and record a pulse pressure	
33.04	Measure and record a orthostatic blood pressure	
33.05	Record patient data.	
33.06	Instruct patient on breast or testicular self-examinations.	
33.07	Assist with pediatric procedures, including, but not limited to, weighing, measuring, and collecting specimens.	
33.08	Prepare patients for diagnostic procedures.	
34.0	Demonstrate minor treatments. – The student will be able to:	
34.01	Instruct patients regarding self administration of medications.	
34.02	Perform minor treatments as directed by the physician including hot and cold therapy, (which includes, but is not limited to the following:  hot water bag, heating pad, hot soaks and compresses, ice bag, cold compresses and packs.)	
34.03	Assist the physician with examination, treatment, and/or minor surgery.	
34.04	Organize examination and treatment areas before, during, and after patient care.	
34.05	Perform orthopedic procedures, including but not limited to the following:  crutch measurements and instruction in use of canes, crutches, walkers, and wheelchairs.	
34.06	Apply all types of roller bandages using turns as appropriate.	
34.07	Perform eye irrigations and instillations.	
34.08	Perform ear irrigations and instillations.	
35.0	Demonstrate knowledge of basic diagnostic medical assisting procedures. – The student will be able to:	
35.01	Perform visual and auditory screening.	
35.02	Demonstrate knowledge of ultrasound treatment.	
35.03	Demonstrate knowledge of spirometry.	
35.04	Demonstrate knowledge of oximetry.	
	
Course Number: MEA0552
Occupational Completion Point: E
Medical Assistant 3 – 320 Hours – SOC Code 31-9092	
36.0	Demonstrate knowledge of pharmaceutical principles and administer medications. – The student will be able to:	
36.01	Identify commonly administered drugs, their uses and effects.	
36.02	Use correct pharmaceutical abbreviations and terminology.	
36.03	Identify various methods and routes of drug administration.	
36.04	Calculate dosage and administer pharmaceuticals to correct anatomical sites, to correct patient, by correct route of administration, at the correct time and chart correctly.	
36.05	Demonstrate knowledge of the legal and ethical standards related to the administration and the dispensing of drugs in the office setting under the doctor's supervision.	
36.06	Demonstrate appropriate techniques to:	
36.06.01	Prepare and administer non-parenteral medications (solid & liquids).	
36.06.02	Prepare and administer parenteral medications.	
36.06.03	Reconstitute powdered drugs.	
36.06.04	Prepare injections from ampules and vials.	
36.06.05	Administer intradermal injections.	
36.06.06	Administer subcutaneous injections.	
36.06.07	Administer intramuscular injections.	
36.06.08	Administer z-track intramuscular injections.	
37.0	Demonstrate basic X-Ray procedures. – The student will be able to:	
37.01	Position patients for basic x-rays.	
37.02	Demonstrate awareness of operation and maintenance of X-Ray equipment/accessories.	
37.03	Demonstrate a knowledge of how to process X-Ray film and maintain film files.	
37.04	Evaluate X-Ray film quality.	
37.05	Describe X-Ray principles and safety practices.	
37.06	Instruct patient in preparation for basic X-Ray examinations.	
37.07	Describe X-Ray equipment operation.	
37.08	Use precautions and provide appropriate protection for patients and staff in the presence of ionizing radiation.	
37.09	Maintain a safe working environment in radiological work areas.	
38.0	Perform administrative office duties. – The student will be able to:	
38.01	Discuss principles of using Electronic Medical Record (EMR)	
38.02	Execute data management using Electronic Medical Record (EMR) including, but not limited to, patient registration, appointment scheduling, charting, billing and insurance processing, procedure and diagnostic coding, ordering and monitoring patient testing, medication and prescription orders, keyboarding and correspondence, and performing an office inventory.	
38.03	Execute non EMR data management including, but not limited to,  selecting appropriate procedure and diagnostic codes, process insurance data and claims, develop and maintain billing and collection systems, and keyboarding documents.	
38.04	Perform various financial procedures, including, but not limited to, billing and collection procedures, payroll procedures, checkbook procedures, and related medical office software.	
38.05	Utilize the Electronic Medical Record (EMR) to maintain personnel records and perform payroll duties.	

Additional Information

Laboratory Activities

Laboratory activities are an integral part of this program.  These activities include instruction in the use of safety procedures, tools, equipment, materials, and processes related to these occupations.  Equipment and supplies should be provided to enhance hands-on experiences for students. 

Special Notes

Although it is not required, it is strongly recommended that the programs meet the Standards and Guidelines of an Accredited Educational Program for the Medical Assistant adopted by the American Association of Medical Assistants and the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the American Medical Technologist and the Accrediting Bureau of Health Education Schools (ABHES).
.

	For further information contact:  

	Commission on Accreditation of Allied Health Education Programs (CAAHEP) 
            www.caahep.org/   
1361 Park Street
Clearwater, FL 33756
Phone: 727-210-2350
Fax: 727-210-2354

Accrediting Bureau of Health Education Schools (ABHES)
www.abhes.org/   
	777 Leesburg Pike, Suite 312
	N. Falls, VA  22043
	(703) 917-9503			

This Program Will Also Be In Accordance With Florida Statute Medical Assistants, 458.3485 F.S.

This program meets the Department of Health HIV/AIDS Domestic Violence and Prevention of Medical Errors education requirements. Upon completion of this program, the instructor will provide a certificate to the student verifying that these requirements have been met.

If students in this program are seeking a licensure, certificate or registration through the Department of Health, please refer to 456.0635 F.S. for more information on disqualification for a license, certificate, or registration through the Department of Health. 

Program completers of a CAAHEP or ABHES accredited program are eligible to take the American Association of Medical Assistants’ Certification Examination (CMA) or the American Medical Technologists’ Certification Examination (RMA).  For further information contact:  

	American Association of Medical Assistants (AAMA)
www.aama-ntl.org/ 
	20 North Wacker Drive, Suite 1575
	Chicago, Illinois 60606 (312/899-1500) 
Or
	American Medical Technologist (AMT)
http://old.amt1.com/ 
	10700 West Higgins Road, Suite 150
	Rosemont, Illinois 60018 (800 275-1268)
	
The Medical Assistant graduate may be prepared to take the Basic X-Ray Machine Operator State exam.  
Contact: Bureau of Radiation Control
4052 Bald Cypress Way, Bin #C85 Tallahassee, FL 32399-3252
Phone: (850) 245-4910 
http://www.doh.state.fl.us/environment/radiation/ 

Outcomes 01-11 are referred to as the Health Science Core and do not have to be completed if the student has previously completed the Core in another health occupations program at any level. The Core should be taken first or concurrently with the first course in the program. Following the successful completion of the core, the student is eligible to take the National Health Care Foundation Skill Standards Assessment with instructor approval and the completion of a portfolio.

Career and Technical Student Organization (CTSO)

HOSA: Future Health Professionals is the appropriate career and technical student organization for providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  The activities of such organizations are defined as part of the curriculum in accordance with Rule 6A-6.065, F.A.C.

Cooperative Training – OJT

On-the-job training is appropriate but not required for this program.  Whenever offered, the rules, guidelines, and requirements specified in the OJT framework apply. 

Basic Skills 

In PSAV programs offered for 450 hours or more, in accordance with Rule 6A-10.040, F.A.C., the minimum basic skills grade levels required for postsecondary adult career and technical students to complete this program are:  Mathematics 10, Language 10, and Reading 10. These grade level numbers correspond to a grade equivalent score obtained on a state designated basic skills examination.  

Adult students with disabilities, as defined in Section 1004.02(7), Florida Statutes, may be exempted from meeting the Basic Skills requirements (Rule 6A-10.040).  Students served in exceptional student education (except gifted) as defined in s. 1003.01(3)(a), F.S., may also be exempted from meeting the Basic Skills requirement.  Each school district and Florida College must adopt a policy addressing procedures for exempting eligible students with disabilities from the Basic Skills requirement as permitted in Section 1004.91(3), F.S.

Students who possess a college degree at the Associate of Applied Science level or higher; who have completed or are exempt from the college entry-level examination; or who have passed a state, national, or industry licensure exam are exempt from meeting the Basic Skills requirement (Rule 6A-10.040, F.A.C.)  Exemptions from state, national or industry licensure are limited to the certifications listed at http://www.fldoe.org/workforce/dwdframe/rtf/basicskills-License-exempt.rtf.  

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities as identified on the secondary student’s Individual Educational Plan (IEP) or 504 plan or postsecondary student’s accommodations’ plan to meet individual needs and ensure equal access.  Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors.  Accommodations received in postsecondary education may differ from those received in secondary education.  Accommodations change the way the student is instructed.  Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems.  Documentation of the accommodations requested and provided should be maintained in a confidential file.

In addition to accommodations, some secondary students with disabilities (students with an IEP served in Exceptional Student Education (ESE)) will need modifications to meet their needs.  Modifications change the outcomes or what the student is expected to learn, e.g., modifying the curriculum of a secondary career and technical education course.  Note: postsecondary curriculum and regulated secondary programs cannot be modified.

Some secondary students with disabilities (ESE) may need additional time (i.e., longer than the regular school year), to master the student performance standards associated with a regular Occupational Completion Point (OCP) or a Modified Occupational Completion Point (MOCP).  If needed, a student may enroll in the same career and technical course more than once.  Documentation should be included in the IEP that clearly indicates that it is anticipated that the student may need an additional year to complete an OCP/MOCP.  The student should work on different competencies and new applications of competencies each year toward completion of the OCP/MOCP.  After achieving the competencies identified for the year, the student earns credit for the course.  It is important to ensure that credits earned by students are reported accurately.  The district’s information system must be designed to accept multiple credits for the same course number for eligible students with disabilities.

Articulation

This program has no statewide articulation agreement approved by the Florida State Board of Education.  However, this does not preclude the awarding of credits by any college through local agreements. 

For details on statewide articulation agreements which correlate to programs and industry certifications, refer to http://www.fldoe.org/workforce/dwdframe/artic_frame.asp.