2014 – 2015
Florida Department of Education
Curriculum Framework 

Program Title:	Network Systems Technology
Career Cluster:	Information Technology

AS	
CIP Number	1511100111	
Program Type	College Credit	
Standard Length	Primary: 63 credit hours; Secondary: 60 credit hours	
CTSO	Phi Beta Lambda, BPA	
SOC Codes (all applicable) 	15-1122 – Information Security Analysts
15-1142 – Network and Computer Systems Administrators
15-1152 – Computer Network Support Specialists	
Targeted Occupation List	http://www.labormarketinfo.com/wec/TargetOccupationList.htm	
Perkins Technical Skill Attainment Inventory	http://www.fldoe.org/workforce/perkins/perkins_resources.asp 	
Statewide Articulation	http://www.fldoe.org/workforce/dwdframe/artic_frame.asp 	

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers such as cabling specialists, network control operators, data communications analysts, network technicians, computer security specialists, network specialists, network managers, network systems analysts, network systems technicians, network troubleshooters, WAN/LAN managers, or systems administrators in the Information Technology career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Information Technology career cluster. 

The content includes but is not limited to planning, installing, configuring, monitoring, troubleshooting, and managing computer networks in a LAN/WAN environment.  Students will be prepared to apply conceptual and theoretical knowledge to the workplace utilizing technical skills learned during the program.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of core standards and six different tracts to permit students to specialize in network administration, network infrastructure, network virtualization, network security/cybersecurity, IP communications, or digital forensics.  Standards comprising each specialization area are completed in addition to the core standards.  Due to the foundational nature of the core, it is recommended that students complete the core, or demonstrate a mastery of the student performance standards contained in the core, before advancing to courses comprising a specialization tract.  Standards in the core prepare students with requisite foundational knowledge and skills related to computer maintenance and support, networking fundamentals, operating systems, network security, technical communications, and project management.  The total Associate in Science degree program consists of 63 credit hours. 

In addition, students will complete the standards in one of the following specializations:

Specialization Track	SOC Code	Page	
Network Administration	15-1142/15-1152	10	
Network Infrastructure	15-1142/15-1152	14	
Network Security/Cybersecurity	15-1122	18	
Network Virtualization	15-1142/15-1152	19	
Digital Forensics  	15-1142/15-1152	21	
IP Communications	15-1142/15-1152	25	
Advanced Network Infrastructure	15-1142/15-1152	27	
UNIX Linux System Administrator	15-1142/15-1152	34	

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Demonstrate proficiency in basic computer network maintenance and support.
02.0	Demonstrate a fundamental understanding of computer networking. 
03.0	Demonstrate an understanding of common operating system concepts and associated practices. 
04.0	Demonstrate fundamental proficiency in network security essentials. 
05.0	Demonstrate fundamental proficiency in network security essentials. 
06.0	Demonstrate a basic understanding of project management concepts and processes. 

In addition, students will complete the standards in one of the following specializations:

Network Administration Specialization Standards

07.0	Demonstrate an understanding of the directory infrastructure and installation.
08.0	Demonstrate an understanding of group policy.
09.0	Demonstrate an understanding of implementing sites to manage active directory replication.
10.0	Demonstrate an understanding of maintaining directory availability.
11.0	Demonstrate how to install and deploy a server operating system.
12.0	Demonstrate how to provide infrastructure services.
13.0	Demonstrate how to provide file and print services.
14.0	Demonstrate how to provide remote and wireless network access.
15.0	Demonstrate how to monitor and maintain network servers and services.
16.0	Demonstrate an understanding of securing data transmission and authentication.
17.0	Demonstrate an understanding of planning for business continuity and high availability.
18.0	Demonstrate workplace-readiness skills.

Network Infrastructure Specialization Standards

07.0	Demonstrate understanding of routing concepts.
08.0	Demonstrate understanding of routing protocols.
09.0	Demonstrate router configuration skills.
10.0	Demonstrate an understanding of LAN design and concepts.
11.0	Demonstrate VLAN configuration skills.
12.0	Demonstrate an understanding of basic wireless concepts and configuration.
13.0	Demonstrate an understanding of wide area networks (WAN).
14.0	Demonstrate WAN configuration skills.
15.0	Demonstrate an understanding of network security.
16.0	Demonstrate an understanding of remote access.
17.0	Demonstrate an understanding of IP addressing services.
18.0	Demonstrate an understanding of network maintenance, support and troubleshooting.

Network Security/Cybersecurity Specialization Standards

07.0	Demonstrate proficiency in securing network infrastructures and protecting data.
08.0	Demonstrate proficiency in performing security penetration testing.
09.0	Demonstrate proficiency in responding to cybersecurity incidents.

Network Virtualization Specialization Standards

07.0	Demonstrate an understanding of virtualization concepts. 
08.0	Install and configure the virtualization server platform.
09.0	Install, configure and manage virtualized clients.
10.0	Install, configure, test, and monitor virtualized applications.
11.0	Demonstrate proficiency in managing a virtualization infrastructure.

Digital Forensics Specialization Standards

07.0	Demonstrate proficiency in basic and advanced security concepts.
08.0	Demonstrate proficiency in managing hardware involved in imaging and data collection activities.
09.0	Demonstrate proficiency in analyzing common file systems.
10.0	Demonstrate proficiency in performing computer forensics investigations.
11.0	Demonstrate proficiency in performing mobile device forensics.
12.0	Demonstrate proficiency in incident handling and response.
13.0	Identify key pieces of legislation and processes related to digital forensics.
14.0	Demonstrate an understanding of the tasks related to the casework process.

IP Communications Specialization Standards

07.0	Demonstrate an understanding of IP Communication theory.
08.0	Demonstrate an understanding of digitizing voice traffic and voice compression standards.
09.0	Demonstrate an understanding of quality of service (QoS) requirements in a converged data and voice network.
10.0	Demonstrate an understanding of IP communications design.
11.0	Demonstrate an understanding of troubleshooting procedures for IP communications.
12.0	Demonstrate an understanding of utilizing advanced Voice over IP (VoIP) and Data Bundle solutions to provide a single network connection for phone services and high-speed Internet.
13.0	Demonstrate an understanding of using Statistical Analysis System (SAS) sessions to exchange data by using the TCP/IP communications access method.
14.0	Demonstrate how to configure VoIP fax applications for universal access servers.
15.0	Demonstrate an understanding of key concepts for Video over IP.

Advanced Network Infrastructure Specialization Standards

07.0	Demonstrate an understanding of routing concepts.
08.0	Demonstrate an understanding of routing protocols.
09.0	Demonstrate router configuration skills.
10.0	Demonstrate an understanding of LAN design and concepts.
11.0	Demonstrate VLAN configuration skills.
12.0	Demonstrate an understanding of basic wireless concepts and configuration.
13.0	Demonstrate an understanding of wide area networks (WAN).
14.0	Demonstrate Wide Area Network configuration skills. 
15.0	Demonstrate an understanding of network security.
16.0	Demonstrate an understanding of remote access.
17.0	Demonstrate an understanding of IP addressing services.
18.0	Demonstrate an understanding of network maintenance, support and troubleshooting.

UNIX Linux System Administrator Specialization Standards

07.0	Demonstrate how to install and deploy a server operating system.
08.0	Demonstrate how to provide infrastructure services.
09.0	Demonstrate how to provide file and print services.
10.0	Demonstrate how to provide remote network access
11.0	Demonstrate how to monitor and maintain network servers and services.
12.0	Demonstrate an understanding of securing data transmission and authentication.
13.0	Demonstrate an understanding of planning for business continuity and high availability.
14.0	Demonstrate workplace-readiness skills.
15.0	Demonstrate an understanding of networked environments.
16.0	Understand, install, and configure computer hardware.
17.0	Understand, install, and configure computer software.
18.0	Understand, install, and configure network software.
19.0	Perform network administration and management activities.
20.0	Perform documentation and technical reference activities.

2014 – 2015
Florida Department of Education
Student Performance Standards

Program Title:	Network Systems Technology
CIP Number:		1511100111
Program Length:	Primary:  63 credit hours; Secondary:  60 credit hours
SOC Code(s):		15-1122, 15-1142, 15-1152

The AS degree requires the inclusion of a minimum of 15 credits of general education coursework according to SACS, and it must be transferable according to Rule 6A-14.030 (2), F.A.C.  At the completion of this program, the student will be able to:	
01.0	Demonstrate proficiency in basic computer network maintenance and support. – The student will be able to:	
01.01	Describe the main computer components and their functions (i.e., CPU, RAM, ROM, BIOS, motherboard, hard disk, removable media drives, monitor, network interface card, keyboard, mouse, security components, computer peripherals).	
01.02	Describe the operation of computer systems, including input and output systems, file systems, device management, program loading and execution and data storage.	
01.03	Demonstrate the safe and ethical use of computers.	
01.04	Demonstrate proficiency in connecting to and safely using the Internet.	
01.05	Describe emerging computer technologies and discuss their potential impact.	
01.06	Implement proper procedures for handling and safeguarding equipment.	
01.07	Describe procedures for proper disposal of computer components.	
01.08	Install, configure, maintain and secure computer systems and peripherals following institutional protocol.	
01.09	Configure and update firmware and ROM-BIOS.	
01.10	Design and implement work order procedures.	
01.11	Design and implement systems backups.	
01.12	Describe effective troubleshooting strategies and techniques to resolve basic hardware, software, and network problems.	
01.13	List the steps in problem solving.	
01.14	Recognize and resolve basic computer configuration problems.	
02.0	
Demonstrate a fundamental understanding of computer networking. – The student will be able to:	
02.01	Explain the use of binary numbers and perform binary arithmetic.	
02.02	Describe current network environments, such as peer-to-peer and client/server.	
02.03	Describe network communications and architecture.	
02.04	Identify network components, media, connectors, applications and protocols.	
02.05	Compare and contrast the OSI and TCP/IP reference models and their layers.	
02.06	Identify and describe current relevant IEEE network standards.	
02.07	Create an IP addressing scheme using Variable Length Subnet Masks (VLSM) and Classless Inter-Domain Routing (CIDR).	
02.08	Identify and discuss issues related to networked environments, such as security, access control, fair use, privacy and redundancy.	
02.09	Identify and discuss issues related to naming conventions for user IDs, email, passwords, and network hosts and devices.	
02.10	Identify standard network topologies and describe the advantages and disadvantages of each topology.	
02.11	Describe the major functions of LAN protocols such as Ethernet, token ring, FDDI.	
02.12	Explain the functions of wireless components, standards, hardware, software, and infrastructure design.	
02.13	Configure and manage the TCP/IP protocol stack.	
02.14	Describe how TCP and UDP Port addresses, IP addresses, and MAC addresses function, and how they are used to deliver data across the network.	
02.15	Identify major emerging technologies and discuss technical issues related to emerging technologies (e.g., security, bandwidth capability, gigabit transmission rates).	
02.16	Design a LAN, including the specification of architecture, hardware and software.	
02.17	Identify the advantages and use of VLANs.	
02.18	Identify and explain wide area network (WAN) concepts.	
02.19	Plan, configure and test a small network and establish baselines.	
02.20	Describe the major functions of network server software components.	
02.21	Install applications on a server and configure clients for network access.	
03.0	
Demonstrate an understanding of common operating system concepts and associated practices. – The student will be able to:	
03.01	Describe the components and functions of major operating systems.	
03.02	Compare and contrast major functions and features of current network operating systems (including directory services).	
03.03	Install, configure and update client and server operating systems.	
03.04	Manage device drivers and software for peripheral devices.	
03.05	Manage the network and firewall settings of a client.	
03.06	Use an operating system for activities such as data and file management.	
03.07	Identify current systems utilities and describe their functions.	
03.08	Use system software to perform routine maintenance tasks such as backup and hard drive defragmentation.	
03.09	Create, use, maintain, backup and restore system configuration files.	
03.10	Describe procedures for uninstalling operating system software.	
03.11	Install and configure client software for connecting to LANs, WANs, and the Internet (network client, WWW browser, terminal emulation, file transfer).	
03.12	Configure and manage mobile devices.	
03.13	Demonstrate knowledge of basic troubleshooting methodology.	
04.0	Demonstrate fundamental proficiency in network security essentials. – The student will be able to:	
04.01	Describe common security threats to, and vulnerabilities of, computer systems and the corresponding best practices for mitigation.	
04.02	Define and describe malicious software and techniques to protect systems from its effects.	
04.03	Describe Denial of Service attacks and means to defend against them.	
04.04	Identify the risks and techniques of data loss and its prevention.	
04.05	Describe the principles and techniques of securing data storage and transmission.	
04.06	Implement security policies, including compliance and operational security.	
04.07	Enable access control, identity management and security logging.	
04.08	Install and update anti-virus software.	
04.09	Identify current encryption and authentication standards.	
04.10	Describe the functions and characteristics of firewalls.	
04.11	Conduct a network based virus scan.	
04.12	Perform a ping sweep to identify network hosts.	
04.13	Perform a port scan to probe network hosts for open TCP and UDP ports.	
04.14	Describe the purpose and operation of network protocol analyzers.	
04.15	Utilize a network protocol analyzer to capture and analyze network traffic; detect and identify malicious software; identify unauthorized communications and unused protocols for removal; generate traffic for penetration testing; and gather information, such as baseline traffic patterns and network-utilization metrics.	
05.0	Demonstrate fundamental proficiency in network security essentials. – The student will be able to:	
05.01	Identify issues in the communication of technical information to lay persons.	
05.02	Create, utilize, and maintain system documentation.	
05.03	Utilize online resources to locate and evaluate technical information and documentation.	
05.04	Identify and discuss issues contained within professional codes of conduct.	
05.05	Prepare, outline, and deliver a short oral presentation.	
05.06	Create and interpret technical and business communications, including formal reports, letters of application, resumes, articles, technical essays and oral presentations.	
05.07	Demonstrate the basic principles of teamwork and the techniques for being a productive and effective contributing member of a team.	
05.08	Identify and use acceptable strategies for resolving conflicts in the workplace.	
05.09	Deliver and follow oral and written instructions.	
05.10	Describe the roles of the network specialist in a business enterprise.	
06.0	Demonstrate a basic understanding of project management concepts and processes. – The student will be able to:	
06.01	Describe the steps in planning and managing a project.	
06.02	Define an implementation schedule for a project.	
06.03	Participate in group discussions. 	
06.04	Choose appropriate actions in situations that require effective time management.	
06.05	Describe a project life cycle from initiation to planning through execution, acceptance, support, quality, budgeting, and closure.	
06.06	Understand the factors contributing to risk management planning.	
06.07	Understand the project environment including: cultural, social, international, political and physical.	

Network Administration Specialization Standards	
07.0	Demonstrate an understanding of the directory infrastructure and installation. – The student will be able to:	
07.01	Describe the architecture of active directory.	
07.02	Discuss how active directory works.	
07.03	Examine active directory.	
07.04	Describe the active directory design, plan, and implementation processes.	
07.05	Create a forest and domain structure.	
07.06	Configure the DNS in an Active Directory environment.	
07.07	Raise the functional level of a forest and a domain.	
07.08	Create trust relationships between domains.	
07.09	Create, manage, and delegate administrative control for organizational units.	
08.0	Demonstrate an understanding of group policy. – The student will be able to:	
08.01	Discuss user, group, and computer accounts.	
08.02	Create and manage multiple accounts.	
08.03	Implement user principal name suffixes.	
08.04	Move objects in active directory.	
08.05	Plan an account strategy.	
08.06	Plan an active directory audit strategy.	
08.07	Create and configure group policy objects (GPOs).	
08.08	Configure group policy refresh rates and group policy settings.	
08.09	Manage GPOs.	
08.10	Verify and troubleshoot group policy.	
08.11	Delegate administrative control of group policy.	
08.12	Plan a group policy strategy for the enterprise.	
08.13	Configure, deploy and maintain applications using Group Policy, System Center tools and Terminal Services.	
08.14	Monitor and maintain security policies.	
08.15	Prepare and implement group policy strategy, including management, troubleshoot, backup and recovery of group policy objects.	
09.0	Demonstrate an understanding of implementing sites to manage active directory replication. – The student will be able to:	
09.01	Discuss directory service replication.	
09.02	Create and configure sites.	
09.03	Manage site topology.	
09.04	Troubleshoot replication failures.	
09.05	Plan, create and configure a site.	
09.06	Implement the global catalog in Active Directory.	
09.07	Determine the placement of domain controllers in Active Directory.	
09.08	Plan the placement of domain controllers.	
09.09	Identify the various Operations Master Roles.	
09.10	Transfer and seize Operations Master Roles.	
09.11	Plan the placement of Operations Masters.	
10.0	Demonstrate an understanding of maintaining directory availability. – The student will be able to:	
10.01	Create an Active Directory implementation plan for a business enterprise.	
10.02	Implement the Active Directory infrastructure for a business enterprise.	
10.03	Describe the maintenance of the Active Directory.	
10.04	Move and defragment a database.	
10.05	Back up a directory.	
10.06	Restore a directory.	
10.07	Monitor a directory.	
11.0	Demonstrate how to install and deploy a server operating system. – The student will be able to:	
11.01	Identify server operating system (OS) versions, editions, features and capabilities.	
11.02	Assess server installation readiness by inventorying hardware.	
11.03	Describe the methods, options and requirements for a Windows server installation and upgrade.	
11.04	Perform an attended and an unattended OS installation.	
11.05	Configure basic network settings.	
11.06	Configure storage.	
11.07	Configure operating systems licensing.	
11.08	Describe, identify and choose server roles and role services.	
11.09	Perform a system review and troubleshoot installation issues.	
11.10	Document the system installation.	
11.11	Automate server deployments using unattended installation tools and Windows.	
11.12	Deployment Services (WDS).	
12.0	Demonstrate how to provide infrastructure services. – The student will be able to:	
12.01	Describe the purpose and function of Dynamic Host Configuration Protocol (DHCP).	
12.02	Install, configure, and authorize the DHCP server role.	
12.03	Manage, Back up and restoring the DHCP Database.	
12.04	Configure the DHCP Relay Agent.	
12.05	Describe the DNS name resolution process.	
12.06	Configure DNS zones, records and replication.	
12.07	Integrate DNS servers with Active Directory.	
12.08	Configure name resolution for client computers.	
13.0	Demonstrate how to provide file and print services. – The student will be able to:	
13.01	Design a file sharing strategy.	
13.02	Install the file and print server roles and services.	
13.03	Manage file sharing security, encryption, redundancy, and offline access.	
13.04	Manage disk quotas, file screening and shadow copy services.	
13.05	Backup and restore files.	
13.06	Configure Distributed File System (DFS) roots, targets and replication.	
13.07	Identify and install print drivers.	
13.08	Manage printer security, priorities, schedules and pools.	
13.09	Publish printers and file shares to Active Directory.	
13.10	Monitor and troubleshoot print and file services.	
14.0	Demonstrate how to provide remote and wireless network access. – The student will be able to:	
14.01	Compare and contrast remote access protocols, wireless standards and network authentication methods.	
14.02	Configure static and dynamic routing, Network Address Translation (NAT) and Internet Connection Sharing (ICS).	
14.03	Configure remote access services, protocols and policies, conditions and settings.	
14.04	Configure Remote Access Dial-In User Service (RADIUS).	
14.05	Configure wireless clients with Group Policy.	
14.06	Monitor and troubleshoot remote access and wireless connections.	
15.0	
Demonstrate how to monitor and maintain network servers and services. – The student will be able to:	
15.01	Monitor and compare network and server performance data to establish and document baselines, isolate problems and optimize performance, adaptability, and scalability.	
15.02	Optimize traffic flow conditions on network connections based on analysis of traffic types, characteristics and user needs.	
15.03	Monitor event logs for information, errors and warnings.	
15.04	Maintain system documentation and service histories.	
15.05	Configure server and client settings to implement patch management strategy.	
15.06	Develop strategies for remote server management using command-line and GUI tools.	
16.0	Demonstrate an understanding of securing data transmission and authentication. – The student will be able to:	
16.01	Explain the social, ethical and technical issues regarding data integrity and confidentiality. 	
16.02	Secure network traffic using IPSec.	
16.03	Configure network authentication.	
16.04	Install, configure and manage certificate services.	
16.05	Describe and deploy Network Access Protection (NAP).	
16.06	Configure firewall settings.	
16.07	Identify ports and protocols and create filters for incoming and outgoing traffic.	
17.0	Demonstrate an understanding of planning for business continuity and high availability. – The student will be able to:	
17.01	Discuss virtualization architectures.	
17.02	Estimate data storage requirements.	
17.03	Select a storage technology.	
17.04	Plan for storage fault tolerance.	
17.05	Develop strategies to ensure application and service availability.	
17.06	Plan for backup and recovery of data, servers, and directory services.	
18.0	
Demonstrate workplace-readiness skills. – The student will be able to:	
18.01	Follow oral and written instructions.	
18.02	Participate in group discussions as a member and as a leader.	
18.03	Demonstrate self-motivation and responsibility to complete an assigned task.	
18.04	Choose appropriate actions in situations requiring effective time management.	
18.05	Apply principles and techniques for being a productive, contributing member of a team.	
18.06	Identify and discuss intellectual property rights and licensing issues.	
18.07	Identify and discuss issues contained within professional codes of conduct.	
18.08	Use appropriate communication skills, courtesy, manners, and dress in the workplace.	
18.09	Document problems and solutions in service reports and maintain support record.	
18.10	Perform research on technical issues using Internet and database resources.	

Network Infrastructure Specialization Standards	
07.0	Demonstrate an understanding of routing concepts. – The student will be able to:	
07.01	Describe the purpose, architecture, and operations of a router.	
07.02	Identify the hardware and software components of routers.	
07.03	Explain the purpose and nature of routing tables.	
07.04	Describe administrative distance and routing metrics such as hop counts and cost.	
07.05	Describe how a router determines a path and switches packets.	
07.06	Differentiate between static and dynamic routing.	
07.07	Explain the differences between class-full and classless routing.	
07.08	Describe the use and operation of Variable Length Subnet Masks (VLSM) and Classless Inter-Domain Routing (CIDR).	
07.09	Describe how a network converges.	
08.0	Demonstrate an understanding of routing protocols. – The student will be able to:	
08.01	Describe the characteristics of distance vector routing protocols.	
08.02	Describe the characteristics of link state routing protocols.	
08.03	Describe the differences between distance vector and link state routing protocols, and determine the best routing protocol to use in a given situation.	
08.04	Describe the features and operation of Routing Information Protocol (RIP) versions 1 and 2.	
08.05	Describe the features and operation of Open Shortest Path First (OSPF).	
09.0	Demonstrate router configuration skills. – The student will be able to:	
09.01	Configure and verify router interfaces.	
09.02	Perform basic router configuration and using the Command Line Interface (CLI) to inspect the operations of the router.	
09.03	Configure and verifying router interfaces.	
09.04	Design and implement a classless IP addressing scheme for a network.	
09.05	Configure a router for RIP version 2 operation.	
09.06	Use advanced configuration commands with routers.	
09.07	Configure a router for OSPF routing in a network.	
09.08	Fine-tune OSPF settings on a router, including the configuration of reference bandwidth, redistribution of static and default routes, and modification of OSPF intervals, in order to optimize network performance.	
09.09	Verify and troubleshoot router operations in an OSPF network.	
09.10	Configure and modify metric on a router to improve network performance.	
09.11	Configure summarization and default route settings on a router to optimize network performance.	
09.12	Verify and troubleshoot router operations in complex network environment.	
10.0	Demonstrate an understanding of LAN design and concepts. – The student will be able to:	
10.01	Identify the layers and functions of switched network architecture.	
10.02	Describe the principles and benefits of a hierarchical network design.	
10.03	Explain the technology and media access control method for Ethernet networks.	
10.04	Describe the issues associated with Layer 2.	
10.05	Describe the operation of a LAN switch.	
10.06	Describe the benefits of Virtual Local Area Networks (VLAN).	
10.07	Identify and describe the different VLAN encapsulation protocols and their operation.	
10.08	Describe the purpose and operation of VLAN Trunking Protocol (VTP) in the management of a switched network domain.	
10.09	Describe the purpose and operation of Spanning Tree Protocol (STP), and its variants.	
10.10	Describe the use of Inter-VLAN routing to connect different Networks in a switch-based network topology.	
10.11	Analyze business requirements and design a LAN structure to meet those requirements.	
10.12	Discuss quality-of-service considerations and switching prioritization.	
11.0	Demonstrate VLAN configuration skills. – The student will be able to:	
11.01	Perform and verify initial LAN switch configuration tasks including remote access management, switch port modes, and trunks.	
11.02	Configure, verify, and troubleshoot VLANs on a LAN switch.	
11.03	Implement a VLAN Domain by configuring LAN switches for VTP network operation.	
11.04	Configure a Router to provide Inter-VLAN routing using multiple physical interfaces, and on a single physical interface with sub-interfaces.	
11.05	Configure and troubleshoot Spanning Tree Protocol and its variants on a switched network environment.	
11.06	Configure and verify the bridge to optimize STP.	
11.07	Establish and configure port priorities.	
11.08	Troubleshoot and resolve issues with STP operations.	
11.09	Manage router and switch Operating System software.	
12.0	Demonstrate an understanding of basic wireless concepts and configuration. – The student will be able to:	
12.01	Describe standards associated with wireless media, including IEEE, WI-FI Alliance, and ITU/FCC standards.	
12.02	Identify and describing the purpose of the components in a small wireless network such as Service Set Identification (SSID), Basic Service Set (BSS), and Extended Service Set (ESS).	
12.03	Perform a site survey and identify common implementation issues.	
12.04	Identify basic configuration parameters on a wireless network to ensure that devices connect to the correct access points.	
12.05	Configure and verifying WLAN design and functionality.	
12.06	Describe and configure wireless security, including Wi-Fi Protected Access (WPA).	
12.07	Describe and troubleshoot common wireless-network implementation issues such as interference and misconfiguration.	
13.0	Demonstrate an understanding of wide area networks (WAN). – The student will be able to:	
13.01	Describe WAN topologies and MAN topologies.	
13.02	Differentiate between WAN topologies and LAN topologies.	
13.03	Identify and describe WAN protocols.	
13.04	Describe the impact of applications (Voice Over IP, Video Over IP) on a network.	
13.05	Identify major network issues associated with the Internet, intranets and extranets.	
13.06	Explain the differences between the use of leased lines, packet-switched and circuit-switched technologies.	
13.07	Describe typical WAN links and discuss bandwidth considerations.	
13.08	Licensing.	
14.0	Demonstrate WAN configuration skills. – The student will be able to:	
14.01	Configure and verify Point to Point WAN connection.	
14.02	Configure and verify a Packet Switched WAN connection.	
14.03	Configure and verify a basic WAN serial connection, a PPP connection between routers, and Frame Relay.	
14.04	Configure and verify a PPP connection between routers, and Configure and verify a Frame Relay between routers.	
14.05	Troubleshoot WAN implementation issue.	
14.06	Implement LAN/WAN connections, including virtual private networks (VPN), permanent virtual circuits (PVC), frame relay, tunneling, remote and mobile user access.	
15.0	Demonstrate an understanding of network security. – The student will be able to:	
15.01	Implement basic switch security measures such as port security, trunk access, and management VLANs.	
15.02	Identify current network security threats and explaining how to implement a comprehensive security policy to mitigate common threats to network devices, hosts, and applications.	
15.03	Describe the functions of common security appliances and applications. 	
15.04	Implement recommended security practices to secure network devices.	
15.05	Discuss the functions of authentication servers.	
15.06	Describe the function and use of Access Control.	
15.07	Verify, monitor, and troubleshoot ACLs in a network environment.	
16.0	Demonstrate an understanding of remote access. – The student will be able to:	
16.01	Compare and contrast remote access protocols, wireless standards and network authentication methods.	
16.02	Configure static and dynamic routing, Network Address Translation (NAT) and Internet Connection Sharing (ICS).	
16.03	Configure remote access services, protocols and policies, conditions and settings.	
16.04	Configure remote access Dial-In User Service (RADIUS).	
16.05	Configure wireless clients with Group Policy.	
16.06	Monitor and troubleshoot remote access and wireless connections.	
17.0	Demonstrate an understanding of IP addressing services. – The student will be able to:	
17.01	Describe the purpose and operation of DHCP and DNS in a networked environment.	
17.02	Configure, verify, and troubleshoot DHCP and DNS operation on a router.	
17.03	Describe the operation and use of Network Address Translation (NAT) and Port Address Translation (PAT) to provide Internet access to Private IP Address networks.	
17.04	Configure, verify, and troubleshoot NAT on a router, including static translation, use of IP Address pools, and sharing a public IP address on a router interface.	
17.05	Describe the purpose and operation of IP version 6.	
17.06	Configure, verify, and troubleshoot IP version 6 routing in a network.	
18.0	Demonstrate an understanding of network maintenance, support and troubleshooting. – The student will be able to:	
18.01	Identify, interpret and maintain network documentation, procedures and practices.	
18.02	Describe effective troubleshooting strategies and techniques to resolve basic hardware, software, and network problems.	
18.03	Follow standard operating procedures for troubleshooting hardware and software.	
18.04	Manage, maintain and backup router and switch system and configuration files.	
18.05	Recognize and resolve hardware and software configuration problems.	
18.06	Identify and resolve common network problems at layers 1, 2, 3, and 7 using a layered model approach. Describe the use and features of diagnostic test equipment.	
18.07	Determine type of programs and procedures required to: baseline network performance, identify intrusion and unacceptable system use, identify performance issues, predict system failures, and optimize network availability.	
18.08	Use network monitoring and management tools effectively to integrate and manage network resources.	
18.09	Explain RMON and SNMP and their use in monitoring a network.	
18.10	 Configure network devices to send SNMP traps or alerts to network management systems.	
18.11	Establish and document a network baseline.	
18.12	Compare and analyze initial performance measurements with the availability of critical network devices and connections to determine the difference between abnormal behavior and proper network performance as the network grows or traffic patterns change.	
18.13	Optimize traffic flow conditions on network connections based on analysis of traffic types, characteristics and user needs.	

Network Security/Cybersecurity Specialization Standards	
07.0	Demonstrate proficiency in securing network infrastructures and protecting data. – The student will be able to:	
07.01	Explain the major categories of computer crimes and attacks.	
07.02	Identify the vulnerabilities inherent in each network device, protocol, and service.	
07.03	Develop institutional security policies and practices in compliance with various governmental standards and regulations.	
07.04	Implement protective measures in securing critical information assets.	
07.05	Deploy various network security related equipment including, firewalls, intrusion prevention systems, and proxies.	
07.06	Secure critical network services e.g. Domain Name Service (DNS), Dynamic Host Configuration Protocol (DHCP), and File Transfer Protocol (FTP).	
07.07	Secure desktop client operating systems against viruses, malware and other malicious attacks.	
07.08	Detect malicious and abnormal activities through logs, intrusion detection systems and other utilities and appliances.	
08.0	Demonstrate proficiency in performing security penetration testing. – The student will be able to:	
08.01	Assist an organization in evaluating their current security posture by identifying gaps in security.	
08.02	Audit organizational compliance with regulatory and legislative Information Assurance (IA) requirements.	
08.03	Identify logical weaknesses in computers and networks as well as physical weaknesses and weaknesses in policies, procedures and practices relating to the network and the organization.	
08.04	Test the network perimeter defense mechanisms to ensure safe cyber boundaries.	
08.05	Simulate methods that intruders use to gain unauthorized access to an organization’s networked systems and then compromise them.	
08.06	Deploy proprietary and/or open source tools to test known technical vulnerabilities in networked systems.	
08.07	Determine which vulnerabilities are exploitable and the degree of information exposure or network control that the organization could expect an attacker to achieve after successfully exploiting vulnerability.	
08.08	Recommend appropriate mitigation procedures against discovered vulnerabilities and security gaps.	
08.09	Prepare penetration testing deliverables including reports, documentations.	
08.10	Model the ethics of a licensed Penetration Tester.	
09.0	Demonstrate proficiency in responding to cybersecurity incidents. – The student will be able to:	
09.01	Explain contingency planning and its components.	
09.02	Collect data from logs and other resources to aid in detecting security incidents.	
09.03	Assemble an incidence response plan.	
09.04	Recover from incidents by restoring services and processes.	
09.05	Manage evidentiary data in an electronic environment.	

Network Virtualization Specialization Standards	
07.0	Demonstrate an understanding of virtualization concepts. – The student will be able to:	
07.01	Describe the purpose and uses of computer virtualization.	
07.02	Identify and describe virtualization products, applications and services.	
07.03	Identify compatibility issues among hardware and software products.	
07.04	Describe the key features of virtualization software.	
07.05	Identify the elements necessary for a Virtual Desktop Infrastructure.	
07.06	Explain the benefits and considerations for virtual storage, including local host disk, iSCSI SAN, Fibre Channel SAN, and NFS SAN.	
07.07	Evaluate storage architectures, including storage subsystems, DAS, SAN, NAS, and CAS.	
07.08	Describe backup, recovery, disaster recovery, business continuity, and replication concepts.	
07.09	Describe the policies and profile management which restrict and allow features.	
07.10	Identify and modify desktop catalogs, groups, and a master virtual machine.	
08.0	Install and configure the virtualization server platform. – The student will be able to:	
08.01	Install and configure the virtualization platform using Windows and Linux-based applications.	
08.02	Install and configure the virtualization environment to create a new farm or join an existing farm.	
08.03	Automate virtual machine and cluster deployment.	
08.04	Monitor and maintain license usage requirements and trends.	
08.05	Manage virtualization networking and storage.	
08.06	Manage user sessions from the administrative console.	
08.07	Configure network connectivity and storage for the virtualization software.	
09.0	Install, configure and manage virtualized clients. – The student will be able to:	
09.01	Identify requirements for virtual machines according to task.	
09.02	Configure the virtual environment and the virtual machine properties.	
09.03	Install, configure and manage a virtual machine desktop client.	
09.04	Install, configure and manage a virtualized server.	
09.05	Manually deploy and migrate virtual machines.	
09.06	Configure and assign users to pooled virtual desktops and dedicated virtual desktops.	
09.07	Convert physical machines to virtual machines.	
09.08	Configure desktop resources for access by users.	
09.09	Configure and monitor back up virtual machine data to shared storage.	
09.10	Migrate, convert, and monitor virtual machines.	
09.11	Create and update shared disks.	
09.12	Optimize the end user experience.	
10.0	Install, configure, and maintain a virtualized application. – The student will be able to:	
10.01	Install and configure a virtualized application.	
10.02	Configure virtualization applications to use a proxy.	
10.03	Configure virtualized application resources for access by users.	
10.04	Install and use profiling software on a virtualized application for streaming, and linking dependent profiles to allow interaction between streamed applications.	
10.05	Monitor virtualization applications and implementing policies.	
10.06	Migrate, convert, and monitor virtual appliances.	
10.07	Test policies to verify the achievement of the desired effect.	
10.08	Configure and deliver a plug-in package, and verifying that self-service applications can be added from a client device.	
10.09	Install and configure provisioning services.	
10.10	Optimize a provisioning services server.	
10.11	Optimize the end user experience.	
11.0	Demonstrate proficiency in managing a virtualization infrastructure. – The student will be able to:	
11.01	Manage user access to virtualized applications and machines in the virtualization infrastructure.	
11.02	Manage the infrastructure to provide high availability and data access.	
11.03	Administer the virtualization environment using Windows or Linux software.	
11.04	Describe tools that can be used to monitor virtualization application servers and sessions.	
11.05	Manage and maintain network infrastructure and storage resources.	
11.06	Create and apply worker groups.	
11.07	Configure and optimize load management.	
11.08	Configure print services, including printer auto-creation, driver compatibility lists, and session printers, and printing policies.	
11.09	Configure a resource pool for optimal performance.	
11.10	Troubleshoot infrastructure problems and virtual environment issues.	
11.11	Resolve application compatibility issues.	
11.12	Optimize the end user experience.	

Digital Forensics Specialization Standards	
07.0	Demonstrate proficiency in basic and advanced security concepts. – The student will be able to:	
07.01	Demonstrate an understanding of cybersecurity, including its origins, trends, culture, and legal implications.	
07.02	Describe the basic categories of vulnerabilities associated with cybersecurity (i.e., hardware, software, network, human, physical, organizational).	
07.03	Describe the role of certificates and their role in cybersecurity.	
07.04	Describe network-based IDS, its capabilities, and its approaches to detection (i.e., anomaly, signature).	
07.05	Describe the use of firewalls and other means of intrusion prevention.	
07.06	Describe security design principles and their role in limiting points of vulnerability.	
07.07	Discuss authentication methods and strategies.	
07.08	Describe the processes involved in hardening a computer system or network.	
07.09	Compare and contrast the forms, limitations, and vulnerabilities associated with centralized and decentralized key management schemas, including the PKI web of trust model.	
07.10	Evaluate an existing security posture and identify gaps and vulnerabilities in security.	
07.11	Describe the types of penetration tests (i.e., human, physical, wireless, data networks, telecommunications), the goals of each type, the metrics tested, and the value of their results.	
07.12	Compare and contrast the processes of black box versus white box penetration testing, including their characteristics, limitations, and appropriateness.	
07.13	Describe common testing methodologies and standards used in penetration testing.	
07.14	Describe the activities that make up the Preparation Phase of the Incident Response Life Cycle, including identification of useful tools and resources. 	
07.15	Describe the range of testing/evaluation and associated tools used to monitor mitigation control effectiveness.	
07.16	Create a risk management framework.	
07.17	Describe the purpose and scope of an Information Systems Contingency Plan (ISCP).	
07.18	Identify the five main components of a contingency plan (i.e., Supporting Information, Activation and Notification, Recovery, Reconstitution, and Appendices).	
07.19	Describe the purpose and scope of a cybersecurity disaster recovery plan.	
07.20	Describe the purpose and scope of a cybersecurity business continuity plan.	
07.21	Describe the four phases of forensic analysis and discuss the activities performed in each phase.	
07.22	Describe the forensic and evidentiary considerations when determining containment.	
07.23	Describe the types and sources of data collected for forensic analysis.	
07.24	Explain the various forms of data and associated collection/retrieval tools for the application transport, IP, and link layers.	
07.25	Describe the essential elements of forensic analysis.	
08.0	Demonstrate proficiency in managing hardware involved in imaging and data collection activities. – The student will be able to:	
08.01	Motherboard Connections.	
08.02	Motherboard components and functions.	
08.03	Optical drives.	
08.04	Hard drives.	
08.05	IDE.	
08.06	EIDE/PATA.	
08.07	SCSI.	
08.08	SATA.	
08.09	Esata.	
08.10	Solid State drives.	
08.11	Other removable media.	
08.12	RAID Connections and Issues.	
08.13	Types of connectors and connections.	
08.14	General personal computer processes.	
08.15	Boot process.	
08.16	Forensic/controlled boot process.	
09.0	Demonstrate proficiency in analyzing common file systems. – The student will be able to:	
09.01	Master Boot Record.	
09.02	Boot Parameter Block (BPB) components.	
09.03	FAT 12, FAT.	
09.03.1	Components and Approach.	
09.03.2	File creation and deletion processes and artifacts.	
09.04	Formatting Process:  FAT 16 and FAT 32.	
09.05	File creation and deletion processes and artifacts.	
09.06	Pertinent operating system files including WIN386.SWP.	
09.07	NTFS.	
09.07.1	File creation and deletion processes and artifacts.	
09.07.2	Pertinent operating system files including the MFT and Pagefile.	
09.07.3	Registry.	
09.07.4	Understand basics of registry and components.	
09.07.5	Dates and Times.	
09.08	MFT.	
09.08.1	File storage mechanisms.	
09.08.2	Date and Time.	
09.09	EXT2, EXT3, and EXT4.	
09.10	Optical media.	
09.10.1	General Formats and Types.	
09.10.2	Open and closed sessions.	
10.0	Demonstrate proficiency in performing computer forensics investigations. – The student will be able to:	
10.01	Create security incident handling and response policies.	
10.02	Recover deleted, encrypted, or damaged file information as evidence for prosecution in computer crimes such as industrial espionage, E-mail fraud, and possession of pornography.	
10.03	Deploy proprietary and/or open source tools to identify an intruder’s footprints.	
10.04	Coordinate incident response activities in cooperation with law enforcement agencies.	
10.05	Prepare proper documentations of chain of custody, accounting for where each evidence item originated from, where it is going, and what entity has possession of the evidence.	
10.06	Preserve forensic integrity of evidence so they can be admissible in court.	
10.07	Model highest moral and ethical standards in conducting digital forensics investigations.	
11.0	Demonstrate proficiency in performing mobile device forensics. – The student will be able to:	
11.01	Preserve, acquire, and examine data stored on mobile devices.	
11.02	Perform forensic acquisition and examination of SIM cards.	
11.03	Apply forensic principles and tools to some of the most popular smart phones.	
11.04	Demonstrate proficiency in using open-source and proprietary mobile device forensics tools.	
11.05	Compare forensic acquisition tools and validate the completeness and accuracy of results.	
11.06	Model forensic acquisition and examination of GPS navigation devices.	
11.07	Utilize the results from mobile device forensics for internal investigations or in civic/criminal litigation.	
12.0	Demonstrate proficiency in incident handling and response. – The student will be able to:	
12.01	Design an incident response plan including: assessment, communication, containment, evaluation, recovery, and documentation.	
12.02	Model information-hiding techniques.	
12.03	Collect, seize, and protect evidence.	
12.04	Recover data from various storage devices after physical and/or logical damage.	
12.05	Search memory in real time with live and system forensics.	
12.06	Investigate network traffic using log files, time analysis, sniffers, and other traffic analysis tools.	
12.07	Explain the legal considerations to investigating E-mails as prescribed in the Electronic Communications Privacy Act.	
12.08	Model E-mail tracing techniques in forensic investigations.	
13.0	Identify key pieces of legislation and processes related to digital forensics. – The student will be able to:	
13.01	Representation of facts.	
13.02	Components of the Discovery Process.	
13.03	The 4th Amendment.	
13.04	Electronic Communications Privacy Act.	
13.05	Privacy Protection Act.	
13.06	Digital Millennium Copyright Act.	
13.07	18 USC 2703(d).	
13.08	Federal Rules of Evidence (basics).	
13.09	Review state to state licensing requirements for computer forensic professionals.	
13.10	Subpoenas.	
13.11	Search warrant.	
13.12	Consent.	
13.13	Legal process for civil and criminal cases.	
13.14	Expert Testimony and process.	
13.15	Daubert and Frye cases.	
13.16	Courtroom behavior.	
14.0	Understanding of the tasks related to the casework process. – The student will be able to:	
14.01	Maintain evidence integrity.	
14.02	Image evidence.	
14.03	Ensure evidence image authenticity via hashing.	
14.04	Sector slack space.	
14.05	Text gathering.	
14.06	Prepare examination media.	
14.07	Process forensic image.	
14.08	Document examination process.	
14.09	Control/security access logs for image media.	
14.10	Disposition of evidence.	
14.11	Prepare documents for trial.	
14.12	Summation and Analysis sections.	
14.13	Format examples.	
14.14	Appendices and Glossaries.	
14.15	Report preparation.	

IP Communications Specialization Standards	
07.0	Demonstrate an understanding of IP Communication theory. – The student will be able to:	
07.01	Describe the supported multivendor hardware platforms for VoIP technology, their limits, and their boundaries.	
07.02	Describe how Voice Gateways function in an IP Telephony (IPT) solution.	
07.03	Identify and describe the Local Area Network (LAN) switching products useable in an IPT solution.	
08.0	Demonstrate an understanding of digitizing voice traffic and voice compression standards. – The student will be able to:	
08.01	Identify the steps required for analog to digital conversion in a VoIP network.	
08.02	Identify the signaling steps required to complete a Public Switched Telephone Network (PSTN) call.	
08.03	Define the function of Private Branch eXchanges (PBX) or key systems.	
08.04	Configure Foreign eXchange Subscriber (FXS) and Foreign eXchange Office (FXO) interfaces on a Voice Gateway.	
09.0	Demonstrate an understanding of Quality of Service (QoS) requirements in a converged data and voice network. – The student will be able to:	
09.01	Identify the steps required to minimize jitter, packet loss and serialization delay in a VoIP network.	
09.02	Explain the function of IP precedence and different Class of Service (CoS) types.	
09.03	Identify and list the types of traffic coming into the interface and defining their relative priority.	
09.04	Configure a priority or custom queuing list.	
10.0	Demonstrate an understanding of IP communications design. – The student will be able to:	
10.01	Identify the most appropriate gateway in IP Communication design.	
10.02	Identify and describe dial plan architecture in IP Communication design.	
10.03	Identify the correct route patterns, filters, and use of wild cards in VoIP design scenarios.	
10.04	List available classes of services in IP Communication design and their constraints.	
10.05	Describe how to use digit manipulation in VoIP design.	
10.06	Identify the appropriate QoS tools that are needed for the proper operation of voice traffic on a network.	
11.0	Demonstrate an understanding of troubleshooting procedures for IP communications. – The student will be able to:	
11.01	Identify the appropriate method for providing redundancy in VoIP design.	
11.02	Describe the tools used in troubleshooting IP communication networks.	
11.03	Identify and describing the different call flows and series of events through the call traces and debug outputs when troubleshooting.	
11.04	List the alarms used in IP communication troubleshooting.	
12.0	Demonstrate an understanding of utilizing advanced Voice over IP (VoIP) and Data Bundle solutions to provide a single network connection for phone services and high-speed Internet. – The student will be able to:	
12.01	Identify the required bandwidth speeds needed for uninterrupted service and fast uploads and downloads.	
12.02	Describe the impact of Voice Samples, Codecs, and Packet Size on Bandwidth.	
12.03	Describe on demand use of voice/data and voice prioritization, delivered over a private/secure line.	
12.04	Describe features for a VoIP and Data Bundle.	
12.05	Describe VoIP and Data Bundle used to dynamically alternate between voice and Internet as call volume needs dictate.	
13.0	Demonstrate an understanding of using Statistical Analysis System (SAS) sessions to exchange data by using the TCP/IP communications access method. – The student will be able to:	
13.01	Identify that a SAS/SHARE server ID has been added to the TCP/IP SERVICES file.	
13.02	Describe how to invoke SAS sessions utilizing TCP/IP communications access method. 	
13.03	Describe syntax used to identify port numbers, defined in the client TCP/IP SERVICES file.	
14.0	Demonstrate how to configure VoIP fax applications for universal access servers. – The student will be able to:	
14.01	Describe fax applications that enable universal access servers to send and receive faxes across packet-based networks using modems.	
14.02	Describe universal inbox applications for fax and e-mail and how faxes and e-mails can go to the same mailbox using direct inward dialing.	
14.03	Describe how faxes can be broadcast to multiple recipients simultaneously.	
15.0	Demonstrate an understanding of key concepts for Video over IP. – The student will be able to:	
15.01	Describe video over IP systems using existing standards to reduce the data to a bitstream and then an IP network to carry the encapsulated data in a stream of IP packets.	
15.02	Describe the quality of service requirements which must be fulfilled for use in broadcast carrying video over IP networks.	
15.03	Describe bandwidth requirements, the maximum allowable packet loss rate, and approaches to achieve acceptable bandwidth such as quantity of service, network admission control, bandwidth reservation, traffic shaping, and traffic prioritization techniques.	
15.04	Describe latency variation and its effect on making synchronization more complex by making the recovery of the underlying timing of the video signal far more difficult.	

Advanced Network Infrastructure Specialization Standards	
07.0	Demonstrate an understanding of routing concepts. – The student will be able to:	
07.01	Describe the purpose, architecture, and operations of a router.	
07.02	Identify the hardware and software components of routers.	
07.03	Explain the purpose and nature of routing tables.	
07.04	Describe administrative distance and routing metrics such as hop counts and cost.	
07.05	Describe how a router determines a path and switches packets.	
07.06	Differentiate between static and dynamic routing.	
07.07	Explain the differences between class-full and classless routing.	
07.08	Describe the use and operation of Variable Length Subnet Masks (VLSM) and Classless Inter-Domain Routing (CIDR).	
07.09	Describe how a network converges.	
08.0	Demonstrate an understanding of routing protocols. – The student will be able to:	
08.01	Describe the characteristics of distance vector routing protocols.	
08.02	Describe the characteristics of link state routing protocols.	
08.03	Describe the differences between distance vector and link state routing protocols, and determine the best routing protocol to use in a given situation.	
08.04	Describe the features and operation of Routing Information Protocol (RIP) versions 1 and 2.	
08.05	Describe the features and operation of Open Shortest Path First (OSPF).	
08.06	Determine network resources needed for implementing EIGRP in a network.	
08.07	Create an EIGRP implementation plan.	
08.08	Create an EIGRP verification plan.	
08.09	Verify an EIGRP solution was implemented properly using show and debug commands.	
08.10	Document the verification results for an EIGRP implementation.	
09.0	Demonstrate router configuration skills. – The student will be able to:	
09.01	Configure and verify router interfaces.	
09.02	Perform basic router configuration and using the Command Line Interface (CLI) to inspect the operations of the router.	
09.03	Configure and verifying router interfaces.	
09.04	Design and implement a classless IP addressing scheme for a network.	
09.05	Configure a router for RIP version 2 operation.	
09.06	Use advanced configuration commands with routers.	
09.07	Configure a router for OSPF routing in a network.	
09.08	Configure EIGRP routing.	
09.09	Fine-tune OSPF settings on a router, including the configuration of reference bandwidth, redistribution of static and default routes, and modification of OSPF intervals, in order to optimize network performance.	
09.10	Verify and troubleshoot router operations in an OSPF network.	
09.11	Configure and modify metric on a router to improve network performance.	
09.12	Configure summarization and default route settings on a router to optimize network performance.	
09.13	Verify and troubleshoot router operations in complex network environment.	
09.14	Configure port security features.	
09.15	Configure general switch security features.	
09.16	Configure private VLANs.	
09.17	Configure VACL and PACL.	
10.0	Demonstrate an understanding of LAN design and concepts. – The student will be able to:	
10.01	Identify the layers and functions of switched network architecture.	
10.02	Describe the principles and benefits of a hierarchical network design.	
10.03	Explain the technology and media access control method for Ethernet networks.	
10.04	Describe the issues associated with Layer 2.	
10.05	Describe the operation of a LAN switch.	
10.06	Describe the benefits of Virtual Local Area Networks (VLAN).	
10.07	Identify and describe the different VLAN encapsulation protocols and their operation.	
10.08	Describe the purpose and operation of VLAN Trunking Protocol (VTP) in the management of a switched network domain.	
10.09	Describe the purpose and operation of Spanning Tree Protocol (STP), and its variants.	
10.10	Describe the use of Inter-VLAN routing to connect different Networks in a switch-based network topology.	
10.11	Analyze business requirements and design a LAN structure to meet those requirements.	
10.12	Discuss quality-of-service considerations and switching prioritization.	
10.13	Implement a VoIP support solution.	
10.14	Implement video support solution.	
11.0	Demonstrate VLAN configuration skills. – The student will be able to:	
11.01	Perform and verify initial LAN switch configuration tasks including remote access management, switch port modes, and trunks.	
11.02	Configure, verify, and troubleshoot VLANs on a LAN switch.	
11.03	Implement a VLAN Domain by configuring LAN switches for VTP network operation.	
11.04	Configure a Router to provide Inter-VLAN routing using multiple physical interfaces, and on a single physical interface with sub-interfaces.	
11.05	Configure and troubleshoot Spanning Tree Protocol and its variants on a switched network environment.	
11.06	Configure and verify the bridge to optimize STP.	
11.07	Establish and configure port priorities.	
11.08	Troubleshoot and resolve issues with STP operations.	
11.09	Manage router and switch Operating System software.	
11.10	Create a Layer 3 path control implementation plan based upon the results of the redistribution analysis.	
11.11	Create a Layer 3 path control verification plan.	
11.12	Configure Layer 3 path control.	
11.13	Verify that a Layer 3 path control was implemented.	
11.14	Document results of a Layer 3 path control implementation and verification plan.	
11.15	Implement basic teleworker and branch services.	
11.16	Describe broadband technologies.	
11.17	Configure basic broadband connections.	
11.18	Describe basic VPN technologies.	
11.19	Configure GRE.	
11.20	Describe branch access technologies.	
11.21	Configure private VLANs.	
11.22	Configure VACL and PACL.	
11.23	Configure switch-to-switch connectivity for the VLAN based solution.	
11.24	Configure loop prevention for the VLAN based solution.	
11.25	Configure Access Ports for the VLAN based solution.	
11.26	Determine network resources needed for implementing a VLAN based solution on a network.	
11.27	Create a VLAN based implementation plan.	
11.28	Create a VLAN based verification plan.	
11.29	Verify the VLAN based solution was implemented properly using show and debug commands.	
11.30	Document the verification after implementing a VLAN solution.	
12.0	Demonstrate an understanding of basic wireless concepts and configuration. – The student will be able to:	
12.01	Describe standards associated with wireless media, including IEEE, WI-FI Alliance, and ITU/FCC standards.	
12.02	Identify and describe the purpose of the components in a small wireless network, such as Service Set Identification (SSID), Basic Service Set (BSS), and Extended Service Set (ESS).	
12.03	Perform a site survey and identify common implementation issues.	
12.04	Identify basic configuration parameters on a wireless network to ensure that devices connect to the correct access points.	
12.05	Configure and verifying WLAN design and functionality.	
12.06	Describe and configure wireless security, including Wi-Fi Protected Access (WPA).	
12.07	Describe and troubleshoot common wireless-network implementation issues such as interference and misconfiguration.	
12.08	Implement a Wireless Extension of a Layer 2 solution.	
13.0	Demonstrate an understanding of wide area networks (WAN). – The student will be able to:	
13.01	Describe WAN topologies and MAN topologies.	
13.02	Differentiate between WAN topologies and LAN topologies.	
13.03	Identify and describe WAN protocols.	
13.04	Describe the impact of applications (Voice Over IP, Video Over IP) on a network.	
13.05	Identify major network issues associated with the Internet, intranets and extranets.	
13.06	Explain the differences between the use of leased lines, packet-switched and circuit-switched technologies.	
13.07	Describe typical WAN links and discuss bandwidth considerations.	
13.08	Licensing.	
13.09	Document results of a redistribution implementation and verification plan.	
13.10	Identify the differences between implementing an IPv4 and IPv6 redistribution solution.	
13.11	Determine network resources needed for implementing High Availability on a network.	
13.12	Document results of High Availability implementation and verification.	
14.0	Demonstrate Wide Area Network configuration skills. – The student will be able to:	
14.01	Configure and verify Point to Point WAN connection.	
14.02	Configure and verify a Packet Switched WAN connection.	
14.03	Configure and verify a basic WAN serial connection, a PPP connection between routers, and Frame Relay.	
14.04	Configure and verify a PPP connection between routers, and Configure and verify a Frame Relay between routers.	
14.05	Troubleshoot WAN implementation issues.	
14.06	Implement LAN/WAN connections, including virtual private networks (VPN), permanent virtual circuits (PVC), frame relay, tunneling, remote and mobile user access.	
14.07	Create a redistribution implementation plan based upon the results from a redistribution analysis.	
14.08	Create a redistribution verification plan.	
14.09	Configure a redistribution solution.	
14.10	Verify that a redistribution was implemented.	
14.11	Create a High Availability implementation plan.	
14.12	Create a High Availability verification plan.	
14.13	Implement first hop redundancy protocols.	
14.14	Implement switch supervisor redundancy.	
14.15	Verify High Availability solution was implemented properly using show and debug commands.	
15.0	Demonstrate an understanding of network security. – The student will be able to:	
15.01	Implement basic switch security measures such as port security, trunk access, and management VLANs.	
15.02	Identify current network security threats and explaining how to implement a comprehensive security policy to mitigate common threats to network devices, hosts, and applications.	
15.03	Describe the functions of common security appliances and applications.	
15.04	Implement recommended security practices to secure network devices.	
15.05	Discuss the functions of authentication servers.	
15.06	Describe the function and use of Access Control.	
15.07	Verify, monitor, and troubleshoot ACLs in a network environment.	
15.08	Determine network resources needed for implementing a Security solution.	
15.09	Create an implementation plan for the Security solution.	
15.10	Create a verification plan for the Security solution.	
15.11	Verify the Security based solution was implemented properly using show and debug commands.	
15.12	Document the verification results after implementing a Security solution.	
15.13	Configure port security features.	
15.14	Configure general switch security features.	
16.0	Demonstrate an understanding of Remote Access. – The student will be able to:	
16.01	Compare and contrast remote access protocols, wireless standards and network authentication methods.	
16.02	Configure static and dynamic routing, Network Address Translation (NAT) and Internet Connection Sharing (ICS).	
16.03	Configure remote access services, protocols and policies, conditions and settings.	
16.04	Configure Remote Access Dial-In User Service (RADIUS).	
16.05	Configure wireless clients with Group Policy.	
16.06	Monitor and troubleshoot remote access and wireless connections.	
17.0	Demonstrate an understanding of IP Addressing Services. – The student will be able to:	
17.01	Describe the purpose and operation of DHCP and DNS in a networked environment.	
17.02	Configure, verify, and troubleshoot DHCP and DNS operation on a router.	
17.03	Describe the operation and use of Network Address Translation (NAT) and Port Address Translation (PAT) to provide Internet access to Private IP Address networks.	
17.04	Configure, verify, and troubleshoot NAT on a router, including static translation, use of IP Address pools, and sharing a public IP address on a router interface.	
17.05	Describe the purpose and operation of IP version 6.	
17.06	Configure, verify, and troubleshoot IP version 6 routing in a network.	
17.07	Determine network resources needed for implementing IPv6 on a network.	
17.08	Create an IPv6 implementation plan.	
17.09	Create an IPv6 verification plan.	
17.10	Configure IPv6 routing.	
17.11	Configure IPv6 interoperation with IPv4.	
17.12	Verify IPv6 solution was implemented properly using show and debug commands.	
17.13	Document verification results for an IPv6 implementation plan.	
18.0	
Demonstrate an understanding of network maintenance, support and troubleshooting. – The student will be able to:	
18.01	Identify, interpret and maintain network documentation, procedures and practices.	
18.02	Describe effective troubleshooting strategies and techniques to resolve basic hardware, software, and network problems.	
18.03	Follow standard operating procedures for troubleshooting hardware and software.	
18.04	Manage, maintain and backup router and switch system and configuration files.	
18.05	Recognize and resolve hardware and software configuration problems.	
18.06	Identify and resolve common network problems at layers 1, 2, 3, and 7 using a layered model approach. Describe the use and features of diagnostic test equipment.	
18.07	Determine type of programs and procedures required to: baseline network performance, identify intrusion and unacceptable system use, identify performance issues, predict system failures, and optimize network availability.	
18.08	Use network monitoring and management tools effectively to integrate and manage network resources.	
18.09	Explain RMON and SNMP and their use in monitoring a network.	
18.10	Configure network devices to send SNMP traps or alerts to network management systems.	
18.11	Establish and document a network baseline.	
18.12	Compare and analyze initial performance measurements with the availability of critical network devices and connections to determine the difference between abnormal behavior and proper network performance as the network grows or traffic patterns change.	
18.13	Optimize traffic flow conditions on network connections based on analysis of traffic types, characteristics and user needs.	
18.14	Determine network resources needed for implementing a Switch based Layer 3 solution.	
18.15	Create an implementation plan for the Switch based Layer 3 solution.	
18.16	Create a verification plan for the Switch based Layer 3 solution.	
18.17	Configure routing interfaces.	
18.18	Configure Layer 3 Security.	
18.19	Verify the Switch based Layer 3 solution was implemented properly using show and debug commands.	
18.20	Document the verification results after implementing a Switch based Layer 3 solution.	
18.21	Develop a plan to monitor and manage a network.	
18.22	Perform network monitoring using IOS tools.	
18.23	Perform routine IOS device maintenance.	
18.24	Isolate sub-optimal internetwork operation at the correctly defined OSI Model layer.	
18.25	Troubleshoot EIGRP.	
18.26	Troubleshoot OSPF.	
18.27	Troubleshoot eBGP.	
18.28	Troubleshoot routing redistribution solution.	
18.29	Troubleshoot a DHCP client and server solution.	
18.30	Troubleshoot NAT.	
18.31	Troubleshoot first hop redundancy protocols.	
18.32	Troubleshoot IPv6 routing.	
18.33	Troubleshoot IPv6 and IPv4 interoperability.	
18.34	Troubleshoot switch-to-switch connectivity for the VLAN based solution.	
18.35	Troubleshoot loop prevention for the VLAN based solution.	
18.36	Troubleshoot Access Ports for the VLAN based solution.	
18.37	Troubleshoot private VLANS.	
18.38	Troubleshoot port security.	
18.39	Troubleshoot general switch security.	
18.40	Troubleshoot VACLs and PACLs.	
18.41	Troubleshoot switch virtual interfaces (SVIs).	
18.42	Troubleshoot switch supervisor redundancy.	
18.43	Troubleshoot switch support of advanced services (i.e., Wireless, VOIP, Video).	
18.44	Troubleshoot a VoIP support solution.	
18.45	Troubleshoot a video support solution.	
18.46	Troubleshoot Layer 3 Security.	
18.47	Troubleshoot issues related to ACLs used to secure access to Cisco routers. 	
18.48	Troubleshoot configuration issues related to accessing the AAA server for authentication purposes. 	
18.49	Troubleshoot security issues related to IOS services (i.e., finger, NTP, HTTP, FTP, RCP).	

UNIX Linux System Administrator Specialization Standards	
07.0	Demonstrate how to install and deploy a server operating system. – The student will be able to:	
07.01	Identify server operating system (OS) versions, editions, features and capabilities.	
07.02	Assess server installation readiness by inventorying hardware.	
07.03	Describe the methods, options and requirements for a Windows server installation and upgrade.	
07.04	Perform an attended and an unattended OS installation.	
07.05	Configure basic network settings.	
07.06	Configure storage.	
07.07	Configure operating systems licensing.	
07.08	Describe, identify and choose server roles and role services.	
07.09	Perform a system review and troubleshoot installation issues. 	
07.10	Document the system installation.	
07.11	Automate server deployments using unattended installation tools.	
08.0	Demonstrate how to provide infrastructure services. – The student will be able to:	
08.01	Describe the purpose and function of Dynamic Host Configuration Protocol (DHCP).	
08.02	Install, configure, and authorize the DHCP server role.	
08.03	Manage, Back up and restoring the DHCP Database.	
08.04	Configure the DHCP Relay Agent.	
08.05	Describe the DNS name resolution process.	
08.06	Configure name resolution for client computers.	
09.0	Demonstrate how to provide file and print services. – The student will be able to:	
09.01	Design a file sharing strategy.	
09.02	Install the file and print server roles and services.	
09.03	Manage file sharing security, encryption, redundancy, and offline access.	
09.04	Manage disk quotas, file screening and shadow copy services.	
09.05	Backup and restore files.	
09.06	Configure Distributed File System (DFS) roots, targets and replication.	
09.07	Identify and install print drivers.	
09.08	Manage printer security, priorities, schedules and pools.	
09.09	Monitor and troubleshoot print and file services.	
10.0	Demonstrate how to provide remote network access.  – The student will be able to:	
10.01	Compare and contrast remote access protocols and network authentication methods.	
10.02	Configure static and dynamic routing, Network Address Translation (NAT).	
10.03	Configure remote access services, protocols and policies, conditions and settings.	
10.04	Configure Remote Access Dial-In User Service (RADIUS).	
10.05	Monitor and troubleshoot remote access connections.	
11.0	Demonstrate how to monitor and maintain network servers and services. – The student will be able to:	
11.01	Monitor and compare network and server performance data to establish and document baselines, isolate problems and optimize performance, adaptability, and scalability.	
11.02	Optimize traffic flow conditions on network connections based on analysis of traffic types, characteristics and user needs.	
11.03	Monitor event logs for information, errors and warnings.	
11.04	Maintain system documentation and service histories.	
11.05	Configure server and client settings to implement patch management strategy.	
11.06	Develop strategies for remote server management using command-line and GUI tools.	
12.0	Demonstrate an understanding of securing data transmission and authentication. – The student will be able to:	
12.01	Explain the social, ethical and technical issues regarding data integrity and confidentiality. 	
12.02	Secure network traffic using IPSec. 	
12.03	Configure network authentication.	
12.04	Install, configure and manage certificate services.	
12.05	Describe and deploy Network Access Protection (NAP).	
12.06	Configure firewall settings.	
12.07	Identify ports and protocols and create filters for incoming and outgoing traffic.	
13.0	Demonstrate an understanding of planning for business continuity and high availability. – The student will be able to:	
13.01	Discuss virtualization architectures.	
13.02	Estimate data storage requirements.	
13.03	Select a storage technology.	
13.04	Plan for storage fault tolerance.	
13.05	Develop strategies to ensure application and service availability.	
13.06	Plan for backup and recovery of data, servers, and directory services.	
14.0	Demonstrate workplace readiness skills. – The student will be able to:	
14.01	Follow oral and written instructions.	
14.02	Participate in group discussions as a member and as a leader.	
14.03	Demonstrate self-motivation and responsibility to complete an assigned task.	
14.04	Choose appropriate actions in situations requiring effective time management.	
14.05	Apply principles and techniques for being a productive, contributing member of a team.	
14.06	Identify and discuss intellectual property rights and licensing issues.	
14.07	Identify and discuss issues contained within professional codes of conduct.	
14.08	Document problems and solutions in service reports and Maintain support record.	
14.09	Perform research on technical issues using Internet and database resources.	
15.0	Demonstrate an understanding of networked environments. – The student will be able to:	
15.01	Identify and discuss issues related to naming conventions for user-ids, email, passwords, and network devices.	
15.02	List and define layers in the OSI and TCP/IP network protocol models.	
15.03	Discuss the nature of IP addresses and MAC addresses, and mapping between protocol addressing schemes.	
15.04	Produce effective documentation.	
15.05	Identify and discuss issues (such as security, privacy and redundancy) related to networked environments.	
15.06	Identify and discuss issues related to naming conventions for user-ids, email, passwords, and network devices.	
15.07	List and define layers in the OSI and TCP/IP network protocol models.	
15.08	Discuss the nature of IP addresses and MAC addresses, and mapping between protocol addressing schemes.	
15.09	Produce effective documentation.	
16.0	Understand, install, and configure computer hardware. – The student will be able to:	
16.01	Install and configure storage and I/O device interfaces.	
16.02	Install and configure network hardware components.	
16.03	Design and implement test procedure.	
17.0	Understand, install, and configure computer software. – The student will be able to:	
17.01	Describe the functions and major components (BIOS, task management) of a computer operating system.	
17.02	Identify current operating systems and describe their important features.	
17.03	Use an operating system for activities such as data and file management.	
17.04	Identify current systems utilities and describe their functions.	
17.05	Use system software to perform routine maintenance tasks such as backup, hard drive Defragmentation.	
17.06	Use operating systems of different brands and platforms.	
17.07	Use both stand-alone operating systems and network operating systems.	
17.08	Create, use, and maintain system configuration files.	
17.09	Install and configure a microcomputer operating system, system, and application software.	
17.10	Describe procedures for uninstalling operating system software.	
17.11	Install and configure applications software upgrades.	
17.12	Describe modifications necessary to an operating system (such as modifying parameters, how to handle conflicting interrupts) when installing, configuring and upgrading typical applications software.	
17.13	Install and configure client software for connecting to LANs, WANs, and the Internet (network client, WWW browser, terminal emulation, file transfer).	
17.14	Install and configure client software for client/server and network-based applications (e-mail, videoconferencing, database).	
17.15	Install applications on a server and configure clients for network access.	
17.16	Identify current operating systems and describe their important features.	
17.17	Use an operating system for activities such as data and file management.	
17.18	Identify current systems utilities and describe their functions.	
17.19	Install and configure a microcomputer operating system, system, and application software.	
18.0	Understand, install, and configure network software. – The student will be able to:	
18.01	Describe the major functions of network server software components.	
18.02	Design a directory and security structure.	
18.03	Install and configure client software on multiple hardware platforms.	
18.04	Test and document client software installation.	
18.05	Install and configure drivers for NICs and network peripherals (including printers).	
18.06	Install and configure client/server applications (such as e-mail, scheduling) on a Server.	
18.07	Set up a server for remote access.	
19.0	Perform network administration and management activities. – The student will be able to:	
19.01	Create and manage user accounts based on standard criteria including department, application needs, and permissions.	
19.02	Explain the function and purpose of firewalls and firebreaks and their purpose.	
19.03	Configure access lists to limit traffic and enhance security.	
19.04	Explain three major security concerns relating to data communications.	
19.05	Establish, document and disseminate user security guidelines.	
19.06	Create and test account templates and policies.	
19.07	Document account setup.	
19.08	Grant/deny access to peripherals.	
19.09	Grant/deny access to logins.	
19.10	Grant/deny access to file systems.	
19.11	Perform network monitoring activities to ensure account integrity.	
19.12	Establish procedures for termination of user accounts.	
20.0	Perform documentation and technical reference activities. – The student will be able to:	
20.01	Describe appropriate documentation procedures and practices.	
20.02	Effectively use locally maintained systems, software, and network documentation.	
20.03	Maintain network documentation, including server and workstation hardware and software specifications.	
20.04	Document the router configuration.	
20.05	Effectively use several standard visual modeling tools.	
20.06	Maintain visual network documentation, such as cabling diagrams.	
20.07	Describe effective strategies for online research.	
20.08	Locate technical information online.	
20.09	Evaluate information located through online research.	

Additional Information

Laboratory Activities

Laboratory activities are an integral part of this program.  These activities include instruction in the use of safety procedures, tools, equipment, materials, and processes related to these occupations.  Equipment and supplies should be provided to enhance hands-on experiences for students. 

Career and Technical Student Organization (CTSO)

Phi Beta Lambda and Business Professionals of America (BPA) are the appropriate career and technical student organizations for providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  The activities of such organizations are defined as part of the curriculum in accordance with Rule 6A-6.065, F.A.C.

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities as identified on the secondary student’s Individual Educational Plan (IEP) or 504 plan or postsecondary student’s accommodations’ plan to meet individual needs and ensure equal access.  Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors.  Accommodations received in postsecondary education may differ from those received in secondary education.  Accommodations change the way the student is instructed.  Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems.  Documentation of the accommodations requested and provided should be maintained in a confidential file.

Articulation

To be transferable statewide between institutions, this program must have been reviewed, and a “transfer value” assigned the curriculum content by the appropriate Statewide Course Numbering System discipline committee.  This does not preclude institutions from developing specific articulation agreements with each other. 

For details on articulation agreements which correlate to programs and industry certifications refer to http://www.fldoe.org/workforce/dwdframe/artic_frame.asp .

Program Length

The AS degree requires the inclusion of a minimum of 15 credits of general education coursework according to SACS, and it must be transferable according to Rule 6A-14.030 (2), F.A.C.  The standard length of this program is 63 credit hours according to Rule 6A-14.030, F.A.C.

Certificate Programs

A College Credit Certificate consists of a program of instruction of less than sixty (60) credits of college-level courses, which is part of an AS or AAS degree program and prepares students for entry into employment (Rule 6A-14.030, F.A.C.).  This AS degree program includes the following College Credit Certificates:

Network Server Administration (0511100112) – Primary/Secondary:  24/18 hours
Network Enterprise Administration (0511100113) – Primary/Secondary:  29/26 hours
Network Infrastructure (0511100114) – Primary/Secondary:  21/16 hours
Advanced Network Infrastructure (0511100115) – Primary/Secondary:  36/28 hours
Network Virtualization (0511100116) – Primary:  18/24 hours
Advanced Network Virtualization (0511100117) – Primary/Secondary:  34/27 hours
Network Security (0511100118) – Primary/Secondary:  30/20 hours
Digital Forensics (0511100119) – Primary/Secondary:  32/24 hours
IP Communications (0511100120) – Primary/Secondary:  32/21 hours
Network Support Technician (0511100121) – Primary/Secondary:  16/21 hours
UNIX Linux System Administrator (0511100122) – Primary/Secondary:  24/21 hours

Standards for the above certificate programs are contained in separate curriculum frameworks.