2014 – 2015
Florida Department of Education
Curriculum Framework 

Program Title:	Technology Project Management
Career Cluster:	Information Technology

AS	
CIP Number	1511100507	
Program Type	College Credit	
Standard Length	63 credit hours 	
CTSO	Phi Beta Lambda, BPA 	
SOC Codes (all applicable) 	15-1199 – Computer Occupations, All Other	
Targeted Occupation List	http://www.labormarketinfo.com/wec/TargetOccupationList.htm 	
Perkins Technical Skill Attainment Inventory	http://www.fldoe.org/workforce/perkins/perkins_resources.asp 	
Statewide Articulation	http://www.fldoe.org/workforce/dwdframe/artic_frame.asp 	

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers such as project managers and professionals incorporating IT project management strategies in their business activities in the Information Technology career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Information Technology career cluster. 

The content includes but is not limited to balance of business and technology components and allows the student to gain additional skills in the area of Project Management.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of 63 credit hours.

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Demonstrate proficiency in the use of microcomputers and their peripherals.
02.0	Demonstrate proficiency in the use of microcomputer software.
03.0	Demonstrate proficiency in the use of microcomputer operating systems software.
04.0	Demonstrate proficiency in the use of Web browsers to access Internet services.
05.0	Identify, classify and demonstrate IT activities.
06.0	Perform accounting activities.
07.0	Identify legal and ethical issues relative to the IT environment.
08.0	Perform Project Management Activities.
09.0	Use various Project Management software applications and languages.
10.0	Conduct systems analysis and design.
11.0	Perform human resource management activities.
12.0	Use various models and strategies for Project Management.
13.0	Perform customer service activities for Project Management.
14.0	Demonstrate employability skills.
15.0	Demonstrate appropriate communication skills.
16.0	Demonstrate human relations skills.
17.0	Perform decision-making activities.

2014 – 2015
Florida Department of Education
Student Performance Standards

Program Title:	Technology Project Management
CIP Number:		1511100507
Program Length:	63 credit hours
SOC Code(s):		15-1199

The AS degree requires the inclusion of a minimum of 15 credits of general education coursework according to SACS, and it must be transferable according to Rule 6A-14.030 (2), F.A.C.  At the completion of this program, the student will be able to:	
01.0	Proficiency in the use of microcomputers and their peripherals. – The student will be able to:	
01.01	Identify and explain the main purpose of various microcomputer hardware devices.	
01.02	Demonstrate the proper use and maintenance of printers.	
01.03	Demonstrate the proper use and maintenance of scanners.	
01.04	Demonstrate the proper use and maintenance of CD-RWs.	
01.05	Demonstrate the proper use and maintenance of DVDs.	
01.06	Demonstrate the proper use and maintenance of digital cameras.	
01.07	Demonstrate the proper use and maintenance of Web cameras.	
01.08	Demonstrate the proper use and maintenance of backup systems.	
01.09	Demonstrate the proper use of basic hand tools.	
02.0	Proficiency in the use of web browsers and access to Internet resources. – The student will be able to:	
02.01	Explain the history, purpose and use of the World Wide Web.	
02.02	Describe proper Internet etiquette and usage.	
02.03	Explain how to connect to the Internet.	
02.04	Explain the purpose and use of browsers and search engines.	
02.05	Use a Web browser to navigate the Web.	
02.06	Send electronic messages.	
02.07	Explain communication issues specific to email.	
02.08	Set up an email account.	
02.09	Participate in an email discussion group.	
02.10	Explain and use proper Usenet etiquette.	
02.11	Explain the guidelines for evaluating information needs before beginning a search.	
02.12	Explain issues associated with pornography, free speech, censorship, filtering, and copyright on the Web.	
02.13	Describe how to critically evaluate online information content.	
02.14	Use bookmarks to create a bibliography.	
02.15	Capture images, text, sound, and data from Web pages.	
02.16	Work with File Transfer Protocol (FTP) clients.	
02.17	Identify and use instant messaging software.	
02.18	Design and publish a simple Web page.	
03.0	Proficiency in the use of microcomputer software. – The student will be able to:	
03.01	Identify and use personal productivity software including word processing, spreadsheet, database, presentation, communication, and appointment scheduling applications.	
03.02	Identify and use Project Management software.	
03.03	Identify and use e-mail software.	
03.04	Identify and use Web page design software.	
03.05	Identify and use anti-virus software.	
03.06	Identify and use report writing software.	
03.07	Identify and use standards and methodology software.	
03.08	Identify and use auditing software.	
03.09	
Identify and use data modeling software.	
03.10	Identify and use distance learning software.	
04.0	Proficiency in microcomputer operating systems software. – The student will be able to:	
04.01	Describe the historical development of computer operating systems.	
04.02	Describe the major hardware and related software of microcomputers.	
04.03	Describe the various operating systems, including: Windows, Unix, and Linux.	
04.04	Explain system and application architectures.	
04.05	Describe various disk formats.	
04.06	Describe the file system functions.	
04.07	Demonstrate knowledge of data processing concepts.	
05.0	Information technology activities. – The student will be able to: 	
05.01	Describe how business operations have changed due to Information Technology.	
05.02	Classify the Information Technology components.	
05.03	Describe the use of computing and software for business.	
05.04	Describe the use of communication and research for business.	
05.05	Describe the use of Web publishing for business.	
05.06	Describe the use of digital media for business.	
05.07	Identify fundamental financial analysis concepts.	
05.08	Describe financial analysis tools.	
05.09	Identify the phases of a project.	
05.10	Demonstrate the need to validate requirements.	
05.11	Describe change management.	
05.12	Describe the fundamentals of risk management.	
05.13	Identify estimating concepts.	
05.14	Identify and create organizational goals and objectives.	
05.15	Demonstrate the ability to work collaboratively with other individuals or teams.	
06.0	Accounting activities. – The student will be able to:	
06.01	Record transactions in a general journal.	
06.02	Post entries from a general journal to a general ledger.	
06.03	Prepare an income statement.	
06.04	Prepare an owner's equity statement.	
06.05	Prepare a balance sheet.	
06.06	Journalize and post adjusting entries.	
06.07	Journalize and post-closing entries.	
06.08	Prepare a post-closing trial balance.	
06.09	Prepare checks and stubs.	
06.10	Endorse checks using special endorsements.	
06.11	Prepare a deposit slip and adjust checkbook.	
06.12	Prepare a bank reconciliation.	
06.13	Maintain petty cash records.	
06.14	Record transactions in special journals.	
06.15	Post journal entries to subsidiary ledgers.	
06.16	Prepare payroll records.	
06.17	Interpret financial statements.	
07.0	
Legal and ethical issues relative to the information technology environment. – The student will be able to: 	
07.01	Discuss the types of works that are protected by intellectual property laws including copyrights, patents, trademarks and trade secrets.	
07.02	Discuss the basic elements of a contract.	
07.03	Discuss e-mail litigation, including anti-spam laws.	
07.04	Discuss e-mail use and ownership.	
07.05	Describe customer and employee privacy issues and safeguards.	
07.06	Develop examples of acceptable use policies.	
07.07	Compare organizational codes of ethics.	
07.08	Research industry standards and codes of conduct for Information Technology Professionals.	
07.09	Write a personal code of ethics.	
08.0	Project management activities. – The student will be able to:	
08.01	Recognize the critical importance of processes in managing projects.	
08.02	Distinguish between project management processes and product-oriented processes.	
08.03	Sequence the groups of processes, as they would normally occur when managing a complex project.	
08.04	Identify the components of the process interactions.	
08.05	Describe the role of project management (PM) within the organization.	
08.06	Identify the strengths and weaknesses of various project life cycle designs.	
08.07	Understand the importance of managing project scope.	
08.08	Compare and contrast project selection methods.	
08.09	Build a Work Breakdown Structure (WBS), Gantt chart, and Pert Chart and describe the elements of each.	
08.10	Compare and contrast types of cost estimates.	
08.11	Examine cost control and earned value analysis.	
08.12	Examine organizational planning, staff acquisition, and team development.	
08.13	Examine risk identification, quantification, response development, and response control.	
08.14	Compare and contrast project tracking and project reporting.	
08.15	Change control and configuration control.	
08.16	Identify the costs and benefits of subcontracting and outsourcing.	
08.17	Apply fundamental financial analysis concepts to project management tasks.	
08.18	Use formal cost and schedule control and variance analysis to detect pending problems so the problems can be corrected or workaround strategies can be implemented.	
08.19	Track the expenses and costs of a project and compare them to the project plan.	
08.20	Explain how financial analysis tools are used in the financial management of a project.	
08.21	Explain how a project manager can control and manage projects and contract finances.	
09.0	Project management software applications and languages. – The student will be able to:	
09.01	Demonstrate proficiency with accounting software.	
09.02	Demonstrate proficiency with auditing software.	
09.03	Demonstrate proficiency with customer relations software.	
09.04	Demonstrate proficiency with enterprise resource software.	
09.05	Demonstrate proficiency with data modeling software.	
09.06	Demonstrate proficiency with remote controlling software.	
09.07	Demonstrate proficiency with program development software.	
10.0	Systems analysis and design. – The student will be able to:	
10.01	Perform a preliminary investigation of a systems project.	
10.02	Perform a detailed systems investigation and analysis of the project.	
10.03	Design the input and output for the system.	
10.04	Design the data files for the system.	
10.05	Design the processing flow of the system.	
10.06	Design a system to insure that only valid data is accepted and processed, completely and accurately.	
10.07	Establish a project plan for the development and implementation of the system.	
10.08	Develop the final systems documentation.	
10.09	Conduct necessary training and file conversion to properly implement the system.	
11.0	Human resources management activities. – The student will be able to:	
11.01	Summarize the history of human resource management.	
11.02	Describe the importance of human resources.	
11.03	Describe the components of the job requirement and analysis process.	
11.04	Describe the important elements of effective human resource planning.	
11.05	Discuss the performance appraisal and the uses of the performance appraisal.	
11.06	Compare various training options available to organizations.	
11.07	Describe various ways of compensating employees.	
11.08	Summarize the legal regulations of compensation systems.	
11.09	Explain the importance of maintaining employees.	
11.10	Discuss the importance of safety and health laws and standards.	
11.11	Describe how to create a safe and healthy work environment.	
11.12	Describe labor relations and collective bargaining.	
12.0	Use various models and strategies for project management. – The student will be able to:	
12.01	Understand how to control a project.	
12.02	Describe effective project closeout procedures.	
12.03	Identify the goals of project management.	
12.04	Establish effective communication with stakeholders to increase project efficiency.	
12.05	Create a project priority matrix to balance priorities.	
12.06	Evaluate the critical path to reduce project length.	
12.07	Use Planning Processes: Work Breakdown Structure, Risk Management, Estimating, and Scheduling.	
12.08	Use Cost Management, Procurement Management, and Project Tracking methods/models/strategies.	
12.09	Describe closing processes, Project Closeout, Project Closing Activities, and Project Completion Workshops.	
13.0	Customer service techniques. – The student will be able to: 	
13.01	Define customer service.	
13.02	Explain the value of customer service.	
13.03	Discuss solutions to overcoming obstacles in customer service.	
13.04	Define service culture in organizations.	
13.05	Describe management's role in customer service formulation.	
13.06	Describe employee empowerment and its importance in providing good customer service.	
13.07	Explain the role of communication in customer service.	
13.08	Describe the basic behavioral styles of customers.	
13.09	Explain the difference behavioral styles of a challenging customer.	
13.10	Describe strategies of dealing with challenging customers.	
13.11	Determine strategies for working with various customer behaviors.	
14.0	Employability skills. – The student will be able to:	
14.01	Conduct a job search.	
14.02	Secure information about a job.	
14.03	List and obtain documents that may be required when applying for a job and preparing for an interview.	
14.04	Complete a job application form correctly.	
14.05	Demonstrate competence in job interview techniques.	
14.06	Identify or demonstrate appropriate responses to criticism from employer, supervisor, other employee, or customer.	
14.07	Identify and describe acceptable work habits.	
14.08	Demonstrate knowledge of how to make appropriate job changes during the course of a career.	
14.09	Demonstrate acceptable employee health habits.	
14.10	Demonstrate knowledge of the "Florida Right-To-Know Law" as recorded in Florida Statutes Chapter 442.	
15.0	Communications skills. – The student will be able to:	
15.01	Write logical and clear statements, or phrases, to accurately fill out forms/invoices commonly used in business and industry.	
15.02	Read and explain graphs, charts, diagrams, and tables commonly used in this industry/occupation area.	
15.03	Read and follow written and oral instructions.	
15.04	Answer and ask questions coherently and concisely.	
15.05	Read critically by recognizing assumptions and implications and by evaluating ideas.	
15.06	Demonstrate appropriate telephone/communication skills.	
15.07	Conduct oral presentations.	
15.08	Observe and interpret verbal and nonverbal behavior.	
15.09	Use English language skills in punctuation and grammar.	
15.10	Compose and critique business documents, memorandums, business letters, requests, answer requests, claims/adjustments, and letters using correct English grammar and punctuation.	
15.11	Communicate through the Internet using e-mail, attachments, net meetings, and video conferencing.	
15.12	Summarize the skills involved in being an effective listener.	
15.13	Identify barriers to intercultural communication.	
15.14	Search the Internet using different search engines.	
15.15	Write routine, good and bad news, and goodwill messages.	
15.16	Write persuasive messages.	
15.17	Communicate information through the Internet and using other electronic devices.	
15.18	Find, evaluate and process information.	
15.19	Create electronic presentations.	
15.20	Create effective business reports and proposals.	
15.21	Write professional resumes and complete applications.	
15.22	Create effective Web pages.	
16.0	Human relations skills. – The student will be able to:	
16.01	Demonstrate appropriate work habits.	
16.02	Identify traits that promote good human relations and increase job performance.	
16.03	Analyze and develop written solutions to behavior problems affecting job performance.	
16.04	Demonstrate ability to work in multicultural and diverse environments.	
16.05	Identify opportunities for business development by employing international relationships and human resources.	
16.06	Identify the significant events in the human relations movement in U.S. business history.	
17.0	Decision making activities. – The student will be able to: 	
17.01	List the steps in problem solving.	
17.02	Identify relevant variables, tasks, actions, and outcomes.	
17.03	Demonstrate the ability to determine the appropriate priority and sequence of tasks.	
17.04	Prepare a day's schedule for an employer.	
17.05	Choose appropriate action in situations requiring following an organization’s chain of command.	
17.06	Choose appropriate action in situations requiring effective time management.	
17.07	Identify ways to assign, review, and monitor the completion of others’ work.	

Additional Information

Laboratory Activities

Laboratory activities are an integral part of this program.  These activities include instruction in the use of safety procedures, tools, equipment, materials, and processes related to these occupations.  Equipment and supplies should be provided to enhance hands-on experiences for students. 

Career and Technical Student Organization (CTSO)

Phi Beta Lambda and Business Professionals of America (BPA) are the appropriate career and technical student organizations for providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  The activities of such organizations are defined as part of the curriculum in accordance with Rule 6A-6.065, F.A.C.

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities as identified on the secondary student’s Individual Educational Plan (IEP) or 504 plan or postsecondary student’s accommodations’ plan to meet individual needs and ensure equal access.  Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors.  Accommodations received in postsecondary education may differ from those received in secondary education.  Accommodations change the way the student is instructed.  Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems.  Documentation of the accommodations requested and provided should be maintained in a confidential file.

Articulation

To be transferable statewide between institutions, this program must have been reviewed, and a “transfer value” assigned the curriculum content by the appropriate Statewide Course Numbering System discipline committee.  This does not preclude institutions from developing specific articulation agreements with each other. 

The following industry certifications have been approved by the Florida State Board of Education for statewide articulation credit into this degree program. 

CompTIA Project+ (COMPT007) – 3 credits

For details on articulation agreements which correlate to programs and industry certifications refer to http://www.fldoe.org/workforce/dwdframe/artic_frame.asp.

Program Length
The AS degree requires the inclusion of a minimum of 15 credits of general education coursework according to SACS, and it must be transferable according to Rule 6A-14.030 (2), F.A.C.  The standard length of this program is 63 credit hours according to Rule 6A-14.030, F.A.C.