2019 – 2020
Florida Department of Education
Curriculum Framework 

Program Title:	Workplace Technology Applications
Program Type:	Non Career Preparatory
Career Cluster:	Diversified Education

Secondary – Non Career Preparatory	
Program Number	8300330	
CIP Number	10110101PA	
Grade Level	9-12	
Standard Length	.5 credit	
Teacher Certification	Refer to the Program Structure section.	
CTSO	BPA, DECA, FBLA-PBL, FCCLA, FFA, FL-TSA, FPSA, HOSA, SkillsUSA	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	

Purpose 

The purpose of this program is to give students an opportunity to apply knowledge and skills related to the area of technology, how it works, and its uses in the workplace.

The content includes, but is not limited to, the knowledge and skills related to the technology, how it works, and its uses in the workplace.  

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

To teach the course listed below, instructors must hold at least one of the teacher certifications indicated for that course.

The following table illustrates the secondary program structure:

Course Number	Course Title	Teacher Certification	Length	Level	Graduation Requirement	
8300330	Workplace Technology Applications	ANY FIELD WHEN CERT REFLECTS BACHELOR OR HIGHER
ANY CTE FIELD OR COVERAGE	.5 credit	2		
(Graduation Requirement Abbreviations- EQ= Equally Rigorous Science, PA= Practical Arts, EC= Economics)

Florida Standards for Technical Subjects 

Florida Standards (FS) for English Language Arts and Literacy in History/Social Studies, Science, and Technical Subjects are the critical reading and writing literacy standards designed for grade 6 and above. These standards are predicated on teachers of history/social studies, science, and technical subjects using their content area expertise to help students meet the particular challenges of reading, writing, speaking, listening, and language in their respective fields. The FS for Mathematical Practices are designed for grades K-12 and describe varieties of expertise that educators at all levels should seek to develop in their students. These practices rest on important “processes and proficiencies” with longstanding importance in mathematics education.

Instructors must incorporate the Florida Standards for Technical Subjects and Mathematical Practices throughout instruction of this CTE program.  To access these standards, please click on the following link: http://www.fldoe.org/core/fileparse.php/5652/urlt/FloridaStandardsTechSubjects.rtf.

Florida Standards for English Language Development (ELD)
English language learners communicate for social and instructional purposes within the school setting. ELD.K12.SI.1.1 

English Language Development (ELD) Standards Special Notes:
Teachers are required to provide listening, speaking, reading and writing instruction that allows English language learners (ELL) to communicate for social and instructional purposes within the school setting. For the given level of English language proficiency and with visual, graphic, or interactive support, students will interact with grade level words, expressions, sentences and discourse to process or produce language necessary for academic success. The ELD standard should specify a relevant content area concept or topic of study chosen by curriculum developers and teachers which maximizes an ELL’s need for communication and social skills. To access an ELL supporting document which delineates performance definitions and descriptors, please click on the following link: http://www.cpalms.org/uploads/docs/standards/eld/SI.pdf.
For additional information on the development and implementation of the ELD standards, please contact the Bureau of Student Achievement through Language Acquisition at sala@fldoe.org.

Common Career Technical Core – Career Ready Practices

Career Ready Practices describe the career-ready skills that educators should seek to develop in their students.  These practices are not exclusive to a Career Pathway, program of study, discipline or level of education.  Career Ready Practices should be taught and reinforced in all career exploration and preparation programs with increasingly higher levels of complexity and expectation as a student advances through a program of study. 

1. Act as a responsible and contributing citizen and employee. 

2. Apply appropriate academic and technical skills. 

3. Attend to personal health and financial well-being. 

4. Communicate clearly, effectively and with reason. 

5. Consider the environmental, social and economic impacts of decisions. 

6. Demonstrate creativity and innovation. 

7. Employ valid and reliable research strategies. 

8. Utilize critical thinking to make sense of problems and persevere in solving them. 

9. Model integrity, ethical leadership and effective management. 

10. Plan education and career path aligned to personal goals. 

11. Use technology to enhance productivity. 

12. Work productively in teams while using cultural/global competence. 

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Explain the past, present, and future importance of technology in the workplace.
02.0	Define the basic terminology associated with technology in the workplace.
03.0	Describe components of emerging technology.
04.0	Describe ways technology is used by business to satisfy the needs and wants of customers.
05.0	Describe and demonstrate the uses of computers.
06.0	Demonstrate selected workplace software application programs.
07.0	Describe applications of technology in the workplace.
08.0	Discuss employment opportunities in the field of technology.
09.0	Demonstrate knowledge of telecommunications. 
10.0	Identify legal and ethical issues related to technology in the workplace.
11.0	Demonstrate mathematics knowledge and skills.
12.0	Demonstrate science knowledge and skills.
13.0	Use oral and written communication skills in creating, expressing and interpreting information and ideas. 
14.0	Demonstrate language arts knowledge and skills.
15.0	Solve problems using critical thinking skills, creativity and innovation.
16.0	Demonstrate the importance of health, safety, and environmental management systems in organizations and their importance to organizational performance and regulatory compliance. 
17.0	Use information technology tools.
18.0	Demonstrate leadership and teamwork skills needed to accomplish team goals and objectives.
19.0	Demonstrate personal money-management concepts, procedures, and strategies.
20.0	Describe the roles within teams, work units, departments, organizations, inter-organizational systems, and the larger environment.
21.0	Describe the importance of professional ethics and legal responsibilities.
22.0	Explain the importance of employability and entrepreneurship skills.

2019 – 2020
Florida Department of Education
Student Performance Standards

Course Title: 	Workplace Technology Applications
Course Number: 	8300330
Course Credit:	.5

Abbreviations: 
FS-M/LA = Florida Standards for Math/Language Arts
NGSSS-Sci = Next Generation Sunshine State Standards for Science

Note:  This course is pending alignment in the following categories:  FS-M/LA and NGSSS-Sci.

CTE Standards and Benchmarks	FS-M/LA	NGSSS-Sci	
01.0	Explain the past, present, and future importance of technology in the workplace – the student will be able to:			
01.01	Summarize development of technology and response of technology to changing needs. 			
01.02	List uses of technology in the business community.  			
01.03	Describe ways technology helps employees do their job.  			
01.04	Contrast ways employees perform their jobs today using technology with the methods used 20 years ago.  			
01.05	Describe how technology can be used to enhance the employee’s ability to meet the needs of business and industry.			
01.06	Explain the importance of keyboarding in the use of technology.			
01.07	Explain the concept of programming languages.  			
01.08	Describe ergonomic principles important to the configuration of a workstation.  			
01.09	Participate in a group presentation discussing if electronic storage transmission of information will lead to the “paperless office.”  			
01.10	Provide several examples of how technology might be used in the future and its possible impact on the workplace (e.g., voice recognition dictation).  			
02.0	Define the basic terminology associated with technology in the workplace – the student will be able to:			
02.01	Define and describe the term hardware.  			
02.02	Define and describe the term program.			
02.03	Define and describe the term programming language.  			
02.04	Define and describe the term operating system. 			
02.05	Define and describe the terms systems software and applications software.  			
02.06	Define and describe the concept of computer literacy.			
02.07	Define and describe the terms mainframe computer, minicomputers, and microcomputers. 			
02.08	Define and describe the term microprocessor.  			
02.09	Define and describe the term Graphical User Interface (GUI). 			
02.10	Explain the difference between data and information.			
02.11	Define and describe the term modem.			
02.12	Define and describe the terms Internet, World Wide Web (www), FTP, intranet, and extranet. 			
02.13	Define and describe Universal Resource Locator (URL) and the associated extensions. 			
02.14	Identify a variety of Internet search engines. 			
03.0	Describe components of emerging technology – the student will be able to:			
03.01	List ten (10) examples of emerging technologies.			
03.02	Identify and define multi-media technology. 			
03.03	Identify techniques for designing effective multi-media presentations.			
03.04	Identify and describe the various information systems (e.g., OIS, MIS, DSS, IIS) available in today’s business environment.  			
03.05	Identify the basic functions of each of the above information systems.  			
03.06	Discuss management of above listed information systems.  			
04.0	Describe ways technology is used by business to satisfy the needs and wants of customers – the student will be able to:			
04.01	Identify information provided to a consumer on a sample computerized receipt and invoice.  			
04.02	Describe advantages of computers in the workplace.  			
04.03	Describe disadvantages of computers in the workplace.  			
04.04	Describe how a word processor helps businesses benefit the customers.  			
04.05	Describe how a database helps businesses benefit the customers.			
04.06	Describe how a spreadsheet helps businesses benefit the customers.  			
04.07	Describe how sophisticated programs such as graphics and desktop publishing help businesses benefit their customers.  			
04.08	Describe how businesses use the world wide web and web pages to reduce costs, improve communication, and market products or images.			
04.09	Discuss how teleconferencing can save time and money.  			
04.10	Compare and contrast the use of pagers and cellular telephones.  			
05.0	Describe and demonstrate the uses of computers – the student will be able to:			
05.01	Define and describe the three components of computer hardware:  input device, central processing unit, and output device. 			
05.02	Demonstrate "booting” and “power off” procedures for a computer.			
05.03	Explain use of machine specific commands and keyboard functions. 			
05.04	Demonstrate use of a mouse.			
05.05	Demonstrate use of a printer.			
05.06	Demonstrate various methods for storing information.			
05.07	Describe use of electronic mail.  			
05.08	Describe use of a scanner.  			
05.09	Describe use of a digital camera.  			
05.10	Describe use of a video camera and/or images			
05.11	Define and describe processing and multi-tasking			
05.12	Describe at least two methods of compressing files.  			
05.13	Describe the use of hypertext links using “mail to” and “url.” 			
05.14	Describe a method of setting up a self-extracting file transfer. 			
05.15	Describe the use of two different types of electronic video.  			
05.16	Explain two methods of constructing a document in a hybrid platform.  			
05.17	Describe a method of converting a web graphic for GIF to JPG.			
05.18	Demonstrate the relationship of programming language, input, memory (storage), arithmetic and logic, control, and output (distribution).			
05.19	Describe importance of care and handling of a computer and peripherals and systems maintenance.  			
05.20	Describe typical computer component and peripheral problems.  			
06.0	Demonstrate selected workplace software applications – the student will be able to:			
06.01	List the brand names of computers used by several businesses in the community.  			
06.02	List the names of application software being used by several businesses in the community.  			
06.03	Compare and contrast types of technology and software being used in the business community with what is available at your school.			
06.04	Describe how one software package is being used (applied) in a sample workplace.  			
06.05	Prepare a business letter and envelope using an integrated software application package.  			
06.06	Demonstrate a method to produce mailing labels using computer software.  			
06.07	Develop a sample database to integrate with a business letter.			
06.08	Develop a sample spreadsheet to integrate with a business letter.  			
06.09	Develop a sample computer-generated graph to represent collected data.  			
06.10	Develop a sample presentation using PowerPoint or comparable software application.  			
06.11	Demonstrate the use of a computer system in processing information and resources.			
06.12	Evaluate appropriateness of various peripherals for specific applications.  			
07.0	Describe applications of technology in the workplace – the student will be able to:			
07.01	Describe the uses of Computer-Aided Design (CAD), Computer-Aided Manufacturing (CAM), and Computer Numeric Control (CNC).  			
07.02	Describe the uses of computer cash registers.  			
07.03	Explain the use of computers in manufacturing.  			
07.04	Explain the use of computers in government.  			
07.05	Explain the use of computers in communications.			
07.06	Explain the use of computers in transportation.  			
07.07	Explain the use of computers in education.  			
07.08	Explain the use of computers in science and engineering.			
07.09	Explain the use of computers in medicine.			
07.10	Explain the use of computers in banking and investing.  			
07.11	Explain the use of computers in customer service.  			
07.12	Explain the use of computers in the arts and music.  			
07.13	Describe transdisciplinary computer literacy and computer-based technological applications.  			
07.14	Identify kinds and levels of work and job opportunities related to transdisciplinary computer technology.  			
07.15	Describe the uses of databases in the workplace.  			
07.16	Explain a method to back-up and maintain files and a computer system.  			
07.17	Describe current and emerging telecommunications systems.  			
07.18	Summarize present and potential diverse applications of technology including robotics.  			
08.0	Discuss employment opportunities in the field of technology – the student will be able to:			
08.01	List 10 different types of employment opportunities available in the technology field (e.g., systems analyst, operator, repair specialist, salesperson, web page designer).  			
08.02	Prepare and deliver an oral report on one of the jobs available including necessary education and training, pay, positions available, advancement opportunities. 			
08.03	Interview individuals currently employed in the technology field. 			
08.04	Create an electronic résumé that could be used to apply for a technology-related position.  			
09.0	Demonstrate knowledge of telecommunications – the student will be able to:			
09.01	Identify the basic functions of telecommunications.  			
09.02	Define and describe Local Area Networks (LANS).  			
09.03	Define and describe Wide Area Networks (WANS).  			
09.04	Define and describe electronic mail (e-mail) capabilities and functions.  			
09.05	Define and describe facsimile (fax).  			
09.06	Define and describe voice messaging.  			
09.07	Define and describe networking cabling requirements.  			
09.08	Discuss the emergence of the Internet and electronic bulletin boards as means of transmitting information.  			
09.09	Describe the process for arranging a teleconference.  			
10.0	Identify legal and ethical issues related to technology in the workplace – the student will be able to:			
10.01	Discuss the impact of technology and related trends on society and the environment.  			
10.02	Identify ethical issues resulting from technological advances (e.g., hacking, computer viruses, copyright infringement).  			
10.03	Discuss copyright laws and their impact on technology.  			
10.04	Research ways to promote confidentiality for messages transmitted via technology.			
10.05	Participate in a group presentation discussing legal and ethical issues pertaining to the use of technology in the workplace (e.g., personal privacy, security).  			
11.0	Demonstrate mathematics knowledge and skills – the students will be able to:  			
11.01	Demonstrate knowledge of arithmetic operations.  			
11.02	Analyze and apply data and measurements to solve problems and interpret documents.  			
11.03	Construct charts/tables/graphs using functions and data.  			
12.0	Demonstrate science knowledge and skills – the students will be able to:  			
12.01	Discuss the role of creativity in constructing scientific questions, methods and explanations.  			
12.02	Formulate scientifically investigable questions, construct investigations, collect and evaluate data, and develop scientific recommendations based on findings.  			
13.0	Use oral and written communication skills in creating, expressing and interpreting information and ideas – the students will be able to:			
13.01	Select and employ appropriate communication concepts and strategies to enhance oral and written communication in the workplace.  			
13.02	Locate, organize and reference written information from various sources.  			
13.03	Design, develop and deliver formal and informal presentations using appropriate media to engage and inform diverse audiences.  			
13.04	Interpret verbal and nonverbal cues/behaviors that enhance communication.  			
13.05	Apply active listening skills to obtain and clarify information.  			
13.06	Develop and interpret tables and charts to support written and oral communications.  			
13.07	Exhibit public relations skills that aid in achieving customer satisfaction.  			
14.0	Demonstrate language arts knowledge and skills – the students will be able to:  			
14.01	Locate, comprehend and evaluate key elements of oral and written information.  			
14.02	Draft, revise, and edit written documents using correct grammar, punctuation and vocabulary.  			
14.03	Present information formally and informally for specific purposes and audiences.  			
15.0	Solve problems using critical thinking skills, creativity and innovation – the students will be able to:			
15.01	Employ critical thinking skills independently and in teams to solve problems and make decisions.  			
15.02	Employ critical thinking and interpersonal skills to resolve conflicts.  			
15.03	Identify and document workplace performance goals and monitor progress toward those goals.  			
15.04	Conduct technical research to gather information necessary for decision-making.  			
16.0	Demonstrate the importance of health, safety, and environmental management systems in organizations and their importance to organizational performance and regulatory compliance – the students will be able to:			
16.01	Describe personal and jobsite safety rules and regulations that maintain safe and healthy work environments.  			
16.02	Explain emergency procedures to follow in response to workplace accidents.			
16.03	Create a disaster and/or emergency response plan.   			
17.0	Use information technology tools – the students will be able to:			
17.01	Use personal information management (PIM) applications to increase workplace efficiency.  			
17.02	Employ technological tools to expedite workflow including word processing, databases, reports, spreadsheets, multimedia presentations, electronic calendar, contacts, email, and Internet applications.  			
17.03	Employ computer operations applications to access, create, manage, integrate, and store information.  			
17.04	Employ collaborative/groupware applications to facilitate group work.  			
18.0	Demonstrate leadership and teamwork skills needed to accomplish team goals and objectives – the students will be able to:			
18.01	Employ leadership skills to accomplish organizational goals and objectives.  			
18.02	Establish and maintain effective working relationships with others in order to accomplish objectives and tasks.  			
18.03	Conduct and participate in meetings to accomplish work tasks.  			
18.04	Employ mentoring skills to inspire and teach others.  			
19.0	Demonstrate personal money-management concepts, procedures, and strategies – the students will be able to:			
19.01	Identify and describe the services and legal responsibilities of financial institutions.  			
19.02	Describe the effect of money management on personal and career goals.  			
19.03	Develop a personal budget and financial goals.  			
19.04	Complete financial instruments for making deposits and withdrawals. 			
19.05	Maintain financial records.  			
19.06	Read and reconcile financial statements.  			
19.07	Research, compare and contrast investment opportunities.			
20.0	Describe the roles within teams, work units, departments, organizations, inter-organizational systems, and the larger environment – the students will be able to:			
20.01	Describe the nature and types of business organizations.  			
20.02	Explain the effect of key organizational systems on performance and quality. 			
20.03	List and describe quality control systems and/or practices common to the workplace.  			
20.04	Explain the impact of the global economy on business organizations. 			
21.0	Describe the importance of professional ethics and legal responsibilities – the students will be able to:			
21.01	Evaluate and justify decisions based on ethical reasoning.  			
21.02	Evaluate alternative responses to workplace situations based on personal, professional, ethical, legal responsibilities, and employer policies.  			
21.03	Identify and explain personal and long-term consequences of unethical or illegal behaviors in the workplace.  			
21.04	Interpret and explain written organizational policies and procedures.  			
22.0	Explain the importance of employability and entrepreneurship skills – the students will be able to:			
22.01	Identify and demonstrate positive work behaviors needed to be employable.  			
22.02	Develop personal career plan that includes goals, objectives, and strategies.  			
22.03	Examine licensing, certification, and industry credentialing requirements.  			
22.04	Maintain a career portfolio to document knowledge, skills, and experience.  			
22.05	Evaluate and compare employment opportunities that match career goals.  			
22.06	Identify and exhibit traits for retaining employment.  			
22.07	Identify opportunities and research requirements for career advancement.  			
22.08	Research the benefits of ongoing professional development.  			
22.09	Examine and describe entrepreneurship opportunities as a career planning option.  			

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students.

MyCareerShines is an interactive resource to assist students in identifying their ideal career and to enhance preparation for employment. Teachers are encouraged to integrate this resource into the program curriculum to meet the employability goals for each student.  Access MyCareerShines by visiting: www.mycareershines.org.

Career and Technical Student Organization (CTSO)

The following list identifies the appropriate career and technical student organizations for providing leadership training and reinforcing specific career and technical skills: Business Professionals of America (BPA); DECA; Family, Career and Community Leaders of America (FCCLA); FFA; Florida Public Service Association (FPSA); Florida Technology Student Association (FL-TSA); Future Business Leaders of America – Phi Beta Lambda (FBLA-PBL); HOSA – Future Health Professionals (HOSA); SkillsUSA.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  

Cooperative Training – OJT

On-the-job training is appropriate but not required for this program.  Whenever offered, the rules, guidelines, and requirements specified in the OJT framework apply. 

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities as identified on the secondary student’s Individual Educational Plan (IEP) or 504 plan or postsecondary student’s accommodations’ plan to meet individual needs and ensure equal access. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.

In addition to accommodations, some secondary students with disabilities (students with an IEP served in Exceptional Student Education (ESE)) will need modifications to meet their needs.  Modifications change the outcomes or what the student is expected to learn, e.g., modifying the curriculum of a secondary career and technical education course.  Note: postsecondary curriculum and regulated secondary programs cannot be modified.

Some secondary students with disabilities (ESE) may need additional time (i.e., longer than the regular school year), to master the student performance standards associated with a regular Occupational Completion Point (OCP) or a Modified Occupational Completion Point (MOCP).  If needed, a student may enroll in the same career and technical course more than once.  Documentation should be included in the IEP that clearly indicates that it is anticipated that the student may need an additional year to complete an OCP/MOCP.  The student should work on different competencies and new applications of competencies each year toward completion of the OCP/MOCP.  After achieving the competencies identified for the year, the student earns credit for the course.  It is important to ensure that credits earned by students are reported accurately.  The district’s information system must be designed to accept multiple credits for the same course number for eligible students with disabilities.

Additional Resources

For additional information regarding articulation agreements, Bright Futures Scholarships, Fine Arts/Practical Arts Credit and Equivalent Mathematics and Equally Rigorous Science Courses please refer to:
http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml