2019 – 2020
Florida Department of Education
Curriculum Framework 

Program Title:	Computer Information Technology 
Career Cluster:	Information Technology

AS	
CIP Number	1511010307	
Program Type	College Credit	
Standard Length	60 credit hours	
CTSO	Phi Beta Lambda, BPA 	
SOC Codes (all applicable) 	15-1151 – Computer User Support Specialists
15-1121 – Computer Systems Analysts	
CTE Program Resources	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers such as a PC Support Technician, help desk technician, user support analyst, applications system analyst, information systems specialist, technical support analyst, computer information manager, user support supervisor, computer systems analyst, customer service representative, computer operator, computer repair technicians, computer sales person, help desk office supervisor, office systems support specialist, software tester, software trainer, user support specialist information security specialist in the Information Technology career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Information Technology career cluster. 

The content includes but is not limited to analyze microcomputer oriented operating procedures, software applications packages, and hardware in order to devise efficient methods to manage a microcomputer-based work environment; develop new systems to meet projected needs; select and install information technology equipment, troubleshoot information technology equipment, manage and support information technology users.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of two specializations with one common core.  It is recommended that students complete the core or demonstrate a mastery of the student performance standards contained in the core before advancing to the course(s) in the next level of specialization.  The common core consists of technical core skills from the following areas: computer maintenance and support, networking fundamentals, operating systems, webpage authoring, database applications and fundamentals of project management.  The total Associate in Science degree program(s) consists of 60 credit hours.

Specialization 	SOC Codes	Page	
Information Technology Support	15-1151	13	
Information Technology Analysis	15-1121	16	
Mobile Device Technology Analysis	15-1151
15-1121	17	
Geographic Information System	15-1199	18	

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Demonstrate how to use current productivity software applications and tools including word processing, spreadsheets, database, presentation software, email, and internet browser applications.
02.0	Install, configure, upgrade and troubleshoot computer hardware.
03.0	Install, configure and troubleshoot system and device driver software and implement basic security measures.
04.0	Demonstrate an understanding of internet structure, organization and navigation and how to support internet access and applications.
05.0	Install, configure, manage, and troubleshoot an operating systems.
06.0	Create and maintain a database.
07.0	Demonstrate knowledge of networking technologies.
08.0	Install, configure, manage, deploy, monitor and troubleshoot a networked server environment.
09.0	Foundations of Project Management.
10.0	Perform customer service skills.

In addition, students will complete the competencies in one of the following specializations:

Information Technology Support Specialization Standards

11.0	Demonstrate proficiency in supporting Windows-based client and network computer systems.
12.0	Demonstrate proficiency in installing, configuring, deploying, and supporting desktop applications.
13.0	Perform help desk support activities.
14.0	Demonstrate proficiency in supporting Windows users.

Information Technology Analysis Specialization Standards

11.0	Perform systems monitoring activities.
12.0	Perform computer information systems analysis activities.

Mobile Device Technology Analysis Specialization Standards

11.0	Configure, manage and troubleshoot Windows client mobile features including configuring mobile devices, power management, disk encryption, wireless networking, VPN and remote access.
12.0	Configure, enable, manage and troubleshoot VPN, mobile and remote access.

Geographic Information System

11.0	Perform general computer application activities.
12.0	Demonstrate an understanding of geographic coordinate systems.
13.0	Perform map creation activities.
14.0	Perform GIS data file creation activities.
15.0	Perform GIS data file manipulation activities.
16.0	Perform GIS analysis activities.
17.0	Perform database operations.

2019 – 2020
Florida Department of Education
Student Performance Standards

Program Title:	Computer Information Technology
CIP Number:		1511010305
Program Length:	60 credit hours
SOC Code(s):		11-3021

Refer to Rule 6A-14.030 (4) F.A.C., for the minimum amount of general education coursework required in the Associate of Science (AS) degree.  At the completion of this program, the student will be able to:	
01.0	Demonstrate how to use current productivity software applications and tools including word processing, spreadsheets, database, presentation software, email, and internet browser applications. – The student will be able to:	
01.01	Distinguish between appropriate and inappropriate use of technology in a professional or academic setting.	
01.02	Distinguish between legal and illegal file-sharing practices.	
01.03	Identify the ways in which a virus can infect electronic devices. 	
01.04	Describe common threats to the security of electronic devices.	
02.0	Install, configure, upgrade and troubleshoot computer hardware. – The student will be able to:	
02.01	Describe the architecture and operation of a typical computer system.	
02.02	Describe the use of binary numbers to represent instructions and data and the hardware implications. 	
02.03	Identify various coding schemes including ASCII and other data types.	
02.04	Describe and identify motherboards and their components.	
02.05	Describe the features and types of computer form factors, chassis, power supplies and cooling devices.	
02.06	Describe and identify mass storage devices.	
02.07	Distinguish between the different display devices and their characteristics.	
02.08	Summarize the function and types of adapter and interface cards.	
02.09	Construct and configure a computer system from individual components.	
02.10	Install, configure, optimize, and upgrade components in portable devices.	
02.11	Perform file and system management tasks.	
02.12	Perform the installation, configuration, optimization, maintenance, and upgrading of printers and other peripheral devices.	
02.13	Troubleshoot new and existing computers and peripheral devices, and document the problems discovered and the solutions implemented.	
02.14	Troubleshoot client-side network connectivity issues using appropriate tools.	
02.15	Identify potential hazards and implement proper safety procedures, including electrostatic discharge (ESD) precautions and professional operational procedures, safe work environment and equipment handling.	
03.0	Install, configure and troubleshoot software system and device driver software and implement basic security measures. – The student will be able to:	
03.01	Describe the various types of device drivers used by operating systems and the utilities used to install, configure, manage, upgrade and troubleshoot system devices.	
03.02	Describe the device and driver installation process.	
03.03	Identify, install, configure, and troubleshoot device drivers.	
03.04	Verify digital signatures of device drivers.	
03.05	Configure driver policies.	
03.06	Describe the security tools and features in operating systems and how to access them to perform a security audit and update.	
03.07	Install, configure and monitor firewalls to block dangerous incoming and outgoing network traffic.	
03.08	Install, configure and monitor anti-virus software.	
03.09	Perform anti-virus and other security scanning activities to prevent the infiltration of spyware and other malicious software.	
03.10	Install, configure and monitor updates, and perform system audits.	
03.11	Install, configure, upgrade, monitor and optimize security measures and policies.	
03.12	Perform preventive maintenance and activity monitoring for computer and network security.	
04.0	Demonstrate an understanding of internet structure, organization and navigation and how to support internet access and applications. – The student will be able to:	
04.01	Describe the origin, structure, and history of the Internet and the World Wide Web.	
04.02	Describe Internet organizations, such as the Internic, IETF, domains and Requests for Comments (RFCs).	
04.03	Define and compare web-based marketing techniques.	
04.04	Describe e-commerce.	
04.05	Differentiate among an intranet site, an extranet site, and an Internet site.	
04.06	Characterize the role of the Internet in today's society.	
04.07	Describe several major ethical issues related to Internet use.	
04.08	Identify legal issues related to Internet use.	
04.09	Identify how the Internet affects intellectual property rights.	
04.10	Identify how the Internet affects personal security and privacy.	
04.11	Describe the World Wide Web (WWW).	
04.12	Demonstrate the use of transfer protocols.	
04.13	Demonstrate the use of typical remote access mechanisms.	
04.14	Describe components of a URL.	
04.15	Use Internet tools and utilities effectively.	
04.16	Install and configure an Internet browser.	
04.17	Install and configure browser add-ons and plug-ins.	
05.0	Install, configure, manage, and troubleshoot an operating system. – The student will be able to:	
05.01	Identify the fundamental principles of operating systems.	
05.02	Describe the general features and uses of current operating systems.	
05.03	Compare and contrast features of popular operating systems.	
05.04	Identify the names, locations, purposes, and contents of major operating system files.	
05.05	Use command line functions and utilities to manage the operating system, including proper syntax and switches.	
05.06	Create, view, and manage disks, directories and files, and change file attributes.	
05.07	Identify the major operating system utilities, their purpose, location, and options.	
05.08	Install major operating systems and bring the operating system to a basic operational level.	
05.09	Perform operating system upgrades. 	
05.10	Create an emergency boot disk with utilities utilizing basic system boot sequences and boot methods.	
05.11	Optimize the operating system and major operating system subsystems.	
05.12	Distinguish and interpret the meaning of common error codes and startup messages from the boot sequence and identify steps to correct the problems.	
05.13	Recognize when to use common diagnostic utilities and tools.	
05.14	Select and use system utilities and tools to diagnose, troubleshoot and resolve operating system problems.	
05.15	Detect and resolve common operational and usability problems.	
05.16	Discuss the network protocols used by operating systems.	
05.17	Explain how networking is supported by various operating systems.	
05.18	Configure operating systems to connect to a local area network.	
05.19	Configure operating systems to connect to and use Internet resources.	
05.20	Troubleshoot and diagnose basic network and Internet connectivity problems.	
06.0	Create and maintain a database. – The student will be able to:	
06.01	Define what a database is and describe the components and structures of relational databases.	
06.02	Explain the fundamental concepts of database design.	
06.03	Design a relational database with multiple tables.	
06.04	Determine the appropriate field data type and field size for fields in a table.	
06.05	Create and modify tables, queries, forms and reports.	
06.06	Insert, update, and delete data and records.	
06.07	Create basic table relationships and relate tables in a database.	
06.08	Identify the data elements by which to relate tables.	
06.09	Describe foreign keys and their use when relating tables.	
06.10	Interpret an entity relationship diagram for modeling a database.	
06.11	Describe the purpose of SQL statements.	
06.12	Define, describe and implement a query.	
06.13	Write and implement basic queries formatted for specific output.	
06.14	Retrieve information from a database by using query and filter tools.	
06.15	Describe the use of SELECT statements including the use of various JOIN, SUBQUERIES, and conditional expressions.	
06.16	Describe the advantages of using an index, and implement different types of indexes on tables.	
06.17	Perform basic database maintenance.	
06.18	Monitor and analyze database performance.	
06.19	Backup and restore a database.	
07.0	Demonstrate knowledge of networking technologies. – The student will be able to:	
07.01	Identify the advantages and disadvantages of networked and non-network environments.	
07.02	Describe current networked environments, such as peer-to-peer and client/server.	
07.03	Identify and discuss issues such as security, privacy and redundancy related to networked environments.	
07.04	Identify and discuss issues related to naming conventions for domains, hosts, users, email, and network devices.	
07.05	Differentiate between telecommunications and data communications.	
07.06	List and define the layers in the OSI and TCP/IP network protocol models.	
07.07	Identify and describe current relevant IEEE network standards.	
07.08	Describe and illustrate the typical logical and physical network topologies, and explain the advantages and disadvantages of each topology.	
07.09	Describe the major functions and implementation of LAN hardware protocols such as Ethernet, and identify the physical components currently in use.	
07.10	Describe the LAN software protocols in current use.	
07.11	Discuss the characteristics of IP addresses and MAC addresses, and mapping between protocol addressing schemes.	
07.12	Differentiate between hardware used to implement different network topologies, including bus, ring and star.	
07.13	Identify and describe the current cable technologies, including shielded and unshielded twisted-pair, coaxial, and fiber optic, and their features including bandwidth, performance, plenum characteristics, and interference rejection.	
07.14	Describe current wireless technologies including Wi-Fi, blue tooth, satellite, microwave, radio and infrared.	
07.15	Describe the advantages and disadvantages of wireless and cable technologies, and identify the environments best suited for each technology.	
07.16	Describe the functions and characteristics of network connectivity hardware, included hubs, repeaters, bridges, switches, access units, routers, and gateways.	
07.17	Describe the hardware needed to connect a local area network to a wide area network and the Internet.	
07.18	Compare and contrast major functions and features of current network operating systems, including directory and other services.	
07.19	Describe the major functions of network server hardware and software components.	
07.20	Install and configure a network server, including the installation of network hardware and software.	
07.21	Describe the major functions of network client hardware and software components.	
07.22	Install and configure network client software on multiple computer platforms with support for multiple network protocols.	
07.23	Describe the function of network storage devices and other peripherals, including NAS, SAN, RAID, tape backup, printers, telecommunications devices, scanners, copiers, imaging devices, and document center equipment.	
07.24	Install and configure storage devices and other peripherals with network access.	
07.25	Install, configure, update and troubleshoot network drivers for network hosts and peripherals.	
07.26	
Configure and troubleshoot network protocol stacks.	
07.27	Describe the characteristics of the current wide area network technologies and determine the most suitable WAN technology for a given situation.	
08.0	Install, configure, manage, deploy, monitor and troubleshoot a networked server environment. – The student will be able to:	
08.01	Analyze the business environment and select a server deployment and licensing method.	
08.02	Describe the major steps and issues associated with server deployment and draft a server migration strategy.	
08.03	Describe, install and configure the server deployment tools.	
08.04	Perform data and user backup for migration to a new server environment.	
08.05	Prepare, install and test a reference system including updates, device drivers, and base utilities and applications for the creation of a client image.	
08.06	Configure the reference system’s settings to optimize performance, security, and updates, provide network access and administrative controls, and standardize features to comply with business needs.	
08.07	Create, capture, test and manage the custom image of the reference system.	
08.08	Deploy the reference system to client computers in a networked environment.	
08.09	Migrate current applications and user data after deployment and verify and troubleshoot deployment issues.	
08.10	Configure, manage and troubleshoot device drivers, network settings, peripheral devices and printers.	
08.11	Join the client to a domain and configure network policies.	
08.12	Describe methods of creating and maintaining network policies.	
08.13	Create, modify, and administer users and groups for clients.	
08.14	Configure, manage and troubleshoot client mobile features including configuring mobile devices, power management, disk encryption, wireless networking, VPN and remote access.	
08.15	Configure, manage and troubleshoot client access to the network, network resources, and the Internet.	
08.16	Configure, manage and troubleshoot administrative settings including: group policies, user profiles, permissions, user account control, event viewing, forwarding and logging, task scheduler, performance monitoring, Windows updates, security settings, firewall features, and authentication.	
08.17	Analyze business needs and licensing requirements in the selection of enterprise applications for deployment in networked environment.	
08.18	Assess hardware requirements and compatibility with existing applications and devices.	
08.19	Perform application performance and compatibility testing and troubleshooting prior to application software installation.	
08.20	Install and configure business application. 	
08.21	Deploy single license applications on a client computer.	
08.22	Troubleshoot application software installation and compatibility issues.	
08.23	Describe the role of desktop support in a network environment.	
08.24	Perform management, testing, and troubleshoot activities.	
08.25	Document incidents and support activities.	
08.26	Perform post-installation tasks, compatibility and reliability testing, resolve performance issues, and perform a security audit.	
08.27	Utilize hardware and software installation tools to perform testing, maintenance and updates.	
08.28	Perform support functions for clients, users and deployed applications, including end user support and training.	
08.29	Configure, manage and monitor administrative features and security settings.	
08.30	Document installed software, conduct license auditing, create a performance baseline, and draft a troubleshooting checklist.	
09.0	Foundations of project management. – The student will be able to:	
09.01	Describe the steps in planning and managing a project.	
09.02	Define an implementation schedule for a project.	
09.03	Participate in group discussions.	
09.04	Choose appropriate actions in situations that require effective time management.	
09.05	Describe a project life cycle from initiation to planning through execution, acceptance, support, quality, budgeting, and closure.	
09.06	Understand the factors contributing to risk management planning.	
09.07	Understand the cultural, social, international, political and physical aspects of the project environment.	
10.0	Perform customer service skills. – The student will be able to:	
10.01	Identify and recognize user’s state of mind and attitude.	
10.02	Determine the customer needs using system analysis strategies.	
10.03	Listen to the customer and ask appropriate questions.	
10.04	Maintain a professional demeanor when dealing with difficult customers.	
10.05	Provide suggested solutions using knowledge base.	
10.06	Project professional appearance and demeanor.	
10.07	Promote company services, products, and policies when appropriate.	
10.08	Use tact when dealing with customers and competitors.	
10.09	Maintain professional work ethics and follow policies and procedures.	
10.10	Respect customer work space/environment.	
10.11	Relate all information to customer in a manner that the customer can understand.	
10.12	Set realistic expectations when establishing deadlines for customer solutions.	
10.13	Communicate action plan including timelines.	
10.14	Recognize the existence of internal/external customers and follow appropriate guidelines for each.	

Information Technology Support Specialization Standards	
11.0	Demonstrate proficiency in supporting Windows-based client and network computer systems. – The student will be able to:	
11.01	Describe the features and characteristics of a well-deployed and operational client computer in a Windows networked environment.	
11.02	Perform baseline measurements, perform security and performance audits on a client computer, and document findings.	
11.03	Describe the methods of establishing, configuring and controlling group policies.	
11.04	Configure and troubleshoot group policy settings for client computers in a Windows domain.	
11.05	Configure, manage and troubleshoot task scheduler, event forwarding and monitoring tools on a Windows client computer.	
11.06	Test, configure and schedule Windows updates, patches and service packs prior to and after network-wide deployment.	
11.07	Troubleshoot Windows performance, reliability, and security issues.	
11.08	Configure, manage, maintain and troubleshoot Windows security issues, including adding trusted sites, installing secure plug-ins, identifying group policy restrictions, obtaining certificates, analyzing services and programs.	
11.09	Install, manage and maintain anti-malicious software, firewalls and access control.	
11.10	Configure, troubleshoot and secure network protocols and services for Windows client computers.	
11.11	Configure, enable, manage and troubleshoot VPN, mobile and remote access.	
11.12	Troubleshoot, resolve and document network issues, including wired and wireless connectivity, name resolution issues conflicts IP address, routing problems, security breaches, domain issues and group policy problems.	
11.13	Determine whether problems are a result of hardware issues, Windows issues, application failures, user errors or other reasons.	
11.14	Monitor events in an enterprise network and log incidents.	
12.0	Demonstrate proficiency in installing, configuring, deploying, and supporting desktop applications. – The student will be able to:	
12.01	Perform advanced office application functions using word processing, spreadsheet, database, presentation, email, and web applications.	
12.02	Test functionality and compatibility of desktop applications and updates with operating system and the intended enterprise use.	
12.03	Demonstrate the common steps to install desktop applications.	
12.04	Configure and deploy desktop and enterprise applications in a networked environment.	
12.05	Administer software license policies, including management of licenses and licensing restrictions, digital signing, and auditing.	
12.06	Perform support functions for deployed applications.	
12.07	Troubleshoot and resolve desktop application issues in a networked environment.	
12.08	Describe how product standards in the IT field emerged.	
12.09	Identify methods for evaluation and selection of products.	
13.0	Perform help desk support activities. – The student will be able to:	
13.01	Describe the various functions, operations, and departments within a business organization such as accounting, payroll, human resources and marketing.	
13.02	Describe the role of the IT support function within the business organization.	
13.03	Describe the incident management process and help desk service best practices when handling incidents.	
13.04	Apply systematic problem-solving and troubleshooting processes to typical end-user issues.	
13.05	Discuss the processes for resolving customer issues.	
13.06	Describe strategies for handling difficult clients and incidents.	
13.07	Identify and select a variety of tools and technologies that aid in the effective management of the help desk function.	
13.08	Describe the process of identifying and resolving customer needs within the context of the business enterprise.	
13.09	Describe the training process of end users and effective methods of delivering training materials.	
13.10	Present and follow oral and written instructions.	
13.11	Participate in group discussions as an IT support specialist and trainer.	
13.12	Describe the types of end user documentation and the process of developing technical instructions for end users.	
13.13	Prepare, outline, and deliver a short IT training presentation.	
13.14	Use appropriate communication skills, courtesy, manners, and dress in the workplace.	
13.15	Customize application features to meet user needs and to comply with ADA.	
14.0	Demonstrate proficiency in supporting Windows users. – The student will be able to:	
14.01	Configure the Windows interface and customize application features to meet user needs, including ADA accessibility.	
14.02	Configure and modify default user settings in Windows and applications to maximize user performance and to comply with business policies.	
14.03	Manage, maintain and backup Windows client computers according to business procedures and user needs without adversely affecting workplace activities.	
14.04	Migrate user data, settings and profile to a newly deployed and configured Windows computer.	
14.05	Configure, maintain and troubleshoot user account control and authentication issues, including resetting passwords, recovering encryption keys, modifying user accounts and group policies, and elevating privileges.	
14.06	Determine whether a client is receiving regularly scheduled updates and resolve issues.	
14.07	Configure and troubleshoot user access to network resources.	
14.08	Perform a system recovery on a user computer and backup user data.	
14.09	Describe methods of understanding and managing user’s needs and expectations.	

Information Technology Analysis Specialization Standards	
11.0	Perform systems monitoring activities. – The student will be able to:	
11.01	Create and review back up, server, application, resolution, and security logs.	
11.02	Create and review server logs.	
11.03	Create and review application logs.	
11.04	Create and review resolution logs.	
11.05	Create and review security logs.	
11.06	Track network performance.	
11.07	Identify problem trends and create resolution plans.	
11.08	Document statistical analysis and monitoring activities.	
12.0	Perform computer information systems analysis activities. – The student will be able to:	
12.01	Prepare appropriate systems and analysis charts and other visual aids.	
12.02	Describe the major steps in the systems development cycle.	
12.03	Perform basic business related tasks using the most appropriate software applications.	
12.04	Identify situations where software packages and/or custom developed packages need to be integrated with each other.	
12.05	Identify situations where software packages and/or hardware need to be integrated with software/hardware available on other types of computers.	
12.06	Select appropriate hardware devices to accomplish assigned tasks.	
12.07	Identify appropriate vendor sources for software, hardware and auxiliary supplies.	

Mobile Device Technology Analysis Specialization Standards	
11.0	Configure, manage and troubleshoot Windows client mobile features including configuring mobile devices, power management, disk encryption, wireless networking, VPN and remote access.	
11.01	Describe mobile device technology.	
11.02	Identify the security measures required for securing mobile devices.	
11.03	Identify mobile device operating systems.	
11.04	Distinguish between mobile device operating systems.	
11.05	Setup and configure mobile devices.	
11.06	Explain the basic differences between mobile devices and how they affect good application design.	
11.07	Explain the differences between smart phones, tablets, phablets as it relates to good mobile app design.	
12.0	Configure, enable, manage and troubleshoot VPN, mobile and remote access.	
12.01	Identify threats associated with VPN, mobile and remote access.	
12.02	Identify the safety control of remote access.	
12.03	Distinguish between safety countermeasures related to remote access.	
12.04	Setup and configure VPN, mobile and remote access.	
12.05	Troubleshoot technical problems with VPN, mobile and remote access.	

Geographic Information System Specialization Standards	
11.0	Perform general computer application activities.  ̶   The student will be able to:	
11.01	Select the most efficient method of file organization for a given situation.	
11.02	Identify security procedures to maintain integrity of files.	
11.03	Create reports using a word processing application.	
11.04	Analyze numerical information using a spreadsheet application.	
11.05	Create a database for storing information using a database application.	
11.06	Communicate using an e-mail program.	
11.07	Retrieve information from the Internet.	
12.0	Demonstrate an understanding of geographic coordinate systems.  ̶   The student will be able to:	
12.01	Differentiate between different models for the shape of the earth.	
12.02	Describe the characteristics of a global coordinate system.	
12.03	Describe the characteristics of a geographic datum.	
12.04	Compare and contrast different map projections.	
12.05	Detail the characteristic of the Cartesian coordinate system.	
12.06	Detail the UTM, UPS and State Plane coordinate systems.	
13.0	
Perform map creation activities.  ̶   The student will be able to:	
13.01	Set the appropriate geographic coordinate system for a map in the GIS application.	
13.02	Add geographic data layers to a GIS application.	
13.03	Manipulate data files that do not align correctly.	
13.04	Symbolize each layer appropriately.	
13.05	Label map features as needed.	
13.06	Add map components such as legends, titles, scale bars, north arrows.	
13.07	Publish the complete map in paper and electronic formats.	
14.0	Perform GIS data file creation activities.  ̶   The student will be able to:	
14.01	Subset existing GIS data files to create new files.	
14.02	Combine existing, adjacent GIS data files together to create new files.	
14.03	Collect coordinate information using a GPS receiver in the correct geographical coordinate system.	
14.04	Create new GIS data files using coordinate information.	
14.05	Register aerial photographs or satellite images to a specific geographical coordinate system.	
14.06	Create new GIS data files by digitizing on top of registered images.	
15.0	Perform GIS data file manipulation activities.  ̶   The student will be able to:	
15.01	Create, delete and move GIS files between folders and computers.	
15.02	Add metadata to GIS files.	
15.03	Set coordinate system information for a GIS file.	
15.04	Reproject GIS files to different coordinate systems.	
15.05	Add and delete fields to a GIS database.	
15.06	Manipulate values of field within the GIS database.	
16.0	
Perform GIS spatial analysis activities.  ̶   The student will be able to:	
16.01	Generalize maps by merging adjacent areas if they contain the same or similar attributes.	
16.02	Overlay GIS files that cover the same area to create new files.	
16.03	Create buffers around map features.	
16.04	Manipulate digital elevation models (DEM’s) to create slope, aspect, view shed and hill shade layers.	
16.05	Create density maps from point features.	
16.06	Interpolate point features to create continuous surfaces.	
16.07	Generate spatial statistics on GIS files.	
17.0	Perform database operations.  ̶   The student will be able to:	
17.01	Build a relational database.	
17.02	Query, display and format data.	
17.03	Save, retrieve and run queries.	
17.04	Build and format reports.	
17.05	Group and summarize data.	
17.06	Insert, update, automatically generate and delete data.	
17.07	Control transaction processing.	
17.08	Create, confirm, modify and remove tables to store data.	
17.09	Apply business rules to ensure data integrity.	
17.10	Restrict user access to tables.	
17.11	Improve query performance.	
17.12	Develop programs in PL/SQL.	
17.13	Insert and manipulate data with PL/SQL.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students.

Career and Technical Student Organization (CTSO)

Phi Beta Lambda and Business Professionals of America (BPA) are the intercurricular career and technical student organizations providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.

Articulation

To be transferable statewide between institutions, this program must have been reviewed, and a “transfer value” assigned the curriculum content by the appropriate Statewide Course Numbering System discipline committee.  This does not preclude institutions from developing specific articulation agreements with each other. 

The following PSAV programs have been approved by the Florida State Board of Education for statewide articulation credit into this degree program.

PC Support Services (B070400) – 9 credits

The following industry certifications have been approved by the Florida State Board of Education for statewide articulation credit into this degree program.

CompTIA A+ (COMPT001) – 3 credits
CompTIA Server+ (COMPT009) – 3 credits
MCIT Certified IT Professional – Consumer Support Technician (MICRO027) – 3 credits
MCIT Professional - Enterprise Support Technician (MICRO033) – 3 credits
Microsoft Certified Desktop Support Technician (MICRO006) – 3 credits
Microsoft Certified Technology Specialist - Distributed Applications (MICRO047) – 3 credits

For details on articulation agreements which correlate to programs and industry certifications refer to http://www.fldoe.org/workforce/dwdframe/artic_frame.asp .

Certificate Programs

A College Credit Certificate consists of a program of instruction of less than sixty (60) credits of college-level courses, which is part of an AS or AAS degree program and prepares students for entry into employment (Rule 6A-14.030, F.A.C.).  This AS degree program includes the following College Credit Certificates:

Computer Information Data (0611050101) – 9 credit hours 
Geographic Information System CCC (0545070213) – 21 credit hours
Help Desk Support Technician (0511010313) – 16/18 credit hours 
Information Technology Analysis (0511010312) – 27/28 credit hours
Information Technology Support Specialist (0511010311) – 18/28 credit hours
Mobile Device Technology (0511010309) – 24 credit hours

Standards for the above certificate programs are contained in separate curriculum frameworks.

Additional Resources

For additional information regarding articulation agreements, Bright Futures Scholarships, Fine Arts/Practical Arts Credit and Equivalent Mathematics and Equally Rigorous Science Courses please refer to:
http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml