2017 – 2018
Florida Department of Education
Curriculum Framework 

Program Title:	Telecommunications Technology
Program Type:	Career Preparatory
Career Cluster:	Arts, A/V Technology and Communication

PSAV	
Program Number	I470301	
CIP Number	0647010301	
Grade Level	30, 31	
Standard Length	600 hours	
Teacher Certification	Refer to the Program Structure section.	
CTSO	SkillsUSA	
SOC Codes (all applicable) 	49-2022 – Telecommunications Equipment Installers and Repairers, Except Line Installers	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	
Basic Skills Level	Mathematics:	9
Language:	9
Reading:	9	

Purpose

The purpose of this program is to prepare students for employment or advanced training in a variety of occupations in the Telecommunications industry.

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Arts, A/V Technology and Communication career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Arts, A/V Technology and Communication career cluster. 

The courses content includes, but is not limited to, installation, maintenance and servicing of telecommunication systems; and diagnosis and correction of operational problems in telecommunications arising from mechanical, electrical, electronics and hardware malfunctions.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of three occupational completion points.

This program is comprised of courses which have been assigned course numbers in the SCNS (Statewide Course Numbering System) in accordance with Section 1007.24 (1), F.S.  Career and Technical credit shall be awarded to the student on a transcript in accordance with Section 1001.44(3)(b), F.S.

To teach the courses listed below, instructors must hold at least one of the teacher certifications indicated for that course.

The following table illustrates the postsecondary program structure:

OCP	Course Number	Course Title	Teacher Certification	Length	SOC Code	
A	EER0051	Telecommunications Installer	BUS MACH 7G
COMP SVC 7G
ELECTRICAL @7  7G
ELECTRONIC @7  7G
TELCOM 7G	150 hours	49-2022	
B	EER0052	Telecommunications Installation and Repair Specialist		150 hours	49-2022	
C	EER0055	Telecommunications Technician		300 hours	49-2022	

Common Career Technical Core – Career Ready Practices

Career Ready Practices describe the career-ready skills that educators should seek to develop in their students.  These practices are not exclusive to a Career Pathway, program of study, discipline or level of education.  Career Ready Practices should be taught and reinforced in all career exploration and preparation programs with increasingly higher levels of complexity and expectation as a student advances through a program of study. 

1. Act as a responsible and contributing citizen and employee. 

2. Apply appropriate academic and technical skills. 

3. Attend to personal health and financial well-being. 

4. Communicate clearly, effectively and with reason. 

5. Consider the environmental, social and economic impacts of decisions. 

6. Demonstrate creativity and innovation. 

7. Employ valid and reliable research strategies. 

8. Utilize critical thinking to make sense of problems and persevere in solving them. 

9. Model integrity, ethical leadership and effective management. 

10. Plan education and career path aligned to personal goals. 

11. Use technology to enhance productivity. 

12. Work productively in teams while using cultural/global competence. 

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Explain and practice workplace safety.
02.0	Demonstrate basic work practices.
03.0	Demonstrate the use of safety equipment.
04.0	Inspect tools and equipment.
05.0	Inspect test equipment.
06.0	Explain industry code of conduct.
07.0	Demonstrate traffic control.
08.0	Demonstrate pole climbing.
09.0	Explain roadside safety.
10.0	Explain electrical hazards.
11.0	Perform data line safety checks.
12.0	Demonstrate proficiency in making electrical connections, splices and basic field repair.
13.0	Troubleshoot and repair telecommunication system wiring.
14.0	Demonstrate proficiency in customer relations.
15.0	Demonstrate proficiency in basic DC circuits.
16.0	Demonstrate appropriate understanding of basic math.
17.0	Demonstrate proficiency in the use of tools and test equipment used in the telecommunications industry.
18.0	Demonstrate science knowledge and skills.
19.0	Demonstrate proficiency in basic AC circuits.
20.0	Analyze technical data associated with cable validation and fault location.
21.0	Install repair terminate and test network cabling.
22.0	Demonstrate advanced skills in test equipment usage to locate faults.
23.0	Demonstrate advanced cable repair techniques. (Optional)
24.0	Demonstrate usage of test equipment validate network and telecommunication cabling systems.
25.0	Demonstrate a basic understanding of computer systems architecture.
26.0	Demonstrate proficiency in peripheral equipment.
27.0	Demonstrate proficiency in electronic information exchange.
28.0	Demonstrate proficiency in site requirements and considerations.
29.0	Use tables and charts.
30.0	Prepare worksite plans.
31.0	Demonstrate proficiency in twisted pair design.

2017 – 2018
Florida Department of Education
Student Performance Standards

Program Title:	Telecommunications Technology 
PSAV Number:	I470301

Course Number:  EER0051
Occupational Completion Point:  A 
Telecommunications Installer – 150 Hours – SOC Code 49-2022 	
01.0	Explain and practice workplace safety--The student will be able to:	
01.01	Demonstrate office safety.	
01.02	Demonstrate safety outside of the office.	
01.03	Explain fiber optics safety.	
01.04	Demonstrate safety for splicing.	
01.05	Demonstrate or explain bucket truck safety.  (Optional)	
02.0	Demonstrate basic work practices--The student will be able to:	
02.01	Demonstrate good work attitudes.	
02.02	Explain work and business ethics.	
02.03	Explain general code of conduct.	
03.0	Demonstrate the use of safety equipment--The student will be able to:	
03.01	Correctly use personal safety equipment used in the telecommunications industry.	
03.02	Explain the hazards associated with telecommunications industry.	
04.0	Inspect tools and equipment--The student will be able to:	
04.01	Safety, inspect support equipment.	
04.02	Safety, inspect tools.	
05.0	Inspect test equipment--The student will be able to:	
05.01	Evaluate and inspect test equipment.	
06.0	Explain industry code of conduct--The student will be able to:	
06.01	Explain the purpose of a code of conduct.	
06.02	List the basic parts of his/her Industry code of conduct.	
06.03	Explain how the code of conduct protects both customers and workers.	
06.04	Explain the relationship between code of conduct and the laws governing privacy of telephone conversations.	
07.0	Demonstrate traffic control--The student will be able to:	
07.01	Use roadside signals.  (Optional)	
07.02	Use signage, barricades and cones.  (Optional)	
07.03	Perform flagging, and hand signals.  (Optional)	
07.04	Explain general outside safety procedures.	
08.0	Demonstrate pole climbing--The student will be able to:	
08.01	Conduct pole-climbing safety inspection.  (Optional)	
08.02	Use pole-climbing equipment in a safe and correct manner.  (Optional)	
08.03	Explain the hazards of pole climbing. 	
08.04	Demonstrate safe and correct ladder usage.	
08.05	Select correct ladder for telecommunication work.	
08.06	Demonstrate ladder rigging for aerial installation.	
08.07	Demonstrate pole climbing to install drops and perform splicing.  (Optional)	
09.0	Explain roadside safety--The student will be able to:	
09.01	Explain the hazards encountered around roadways.	
09.02	Work in a safe manner around roadways.  (Optional)	
10.0	Explain electrical hazards--The student will be able to:	
10.01	Identify the hazards associated with work on telecommunication lines and equipment.	
10.02	Test and analyze various telecommunications equipment and lines for safety hazards.	
11.0	Perform data line safety checks--The student will be able to:	
11.01	Check and identify hazardous line currents and voltages.	
12.0	Demonstrate proficiency in making electrical connections, splices and basic field repair–The student will be able to:	
12.01	Apply proper Occupational Safety Health Administration (OSHA) Safety Standards.	
12.02	Make electrical connections.	
12.03	Identify and use hand tools properly.	
12.04	Identify and use power tools properly.	
12.05	Demonstrate acceptable soldering techniques.	
12.06	Demonstrate acceptable de-soldering techniques.	
12.07	Demonstrate Electrostatic Discharge (ESD) safety procedures.	
12.08	Describe the construction of Printed Circuit Boards (PCB’s).  (Optional)	
12.09	Demonstrate rework and repair techniques.  (Optional)	
13.0	Troubleshoot and repair telecommunication system wiring--The student will be able to:	
13.01	Test telecommunication systems and evaluate based on established criteria.	
13.02	Identify range of fault conditions for telecommunication systems.	
13.03	Demonstrate telecommunication fault identification skills.	
13.04	Use field documentation techniques for repair of systems.	
13.05	Use test equipment and logic to locate faults.	
13.06	Demonstrate proficiency in repair techniques using splices, closure assembly and punch-down terminations.	
13.07	Validate repaired system to industry criteria.	
14.0	Demonstrate proficiency in customer relations--The student will be able to:	
14.01	Describe and demonstrate appropriate personal hygiene and professional attire.	
14.02	Describe and demonstrate effective listening techniques.	
14.03	Describe and apply techniques for installing customer confidence and satisfaction.	
14.04	Describe and apply techniques for keeping the customer informed	
14.05	Describe and apply effective follow-up techniques.	
14.06	Demonstrate discretion in interacting with customers in field and retail environments.	
14.07	Demonstrate an understanding of basic conflict resolution.	
15.0	Demonstrate proficiency in basic DC circuits--The student will be able to:	
15.01	Solve problems in electronics units utilizing metric prefixes.	
15.02	Identify sources of electricity.	
15.03	Define voltage, current, resistance, power and energy.	
15.04	Apply ohm’s law and power formulas.	
15.05	Identify and interpret industry appropriate, color codes and symbols to identify electrical components and values.	
15.06	Measure properties of a circuit using Volt-Ohm Meter (VOM) and Digital Volt-Com Meter (DVM) and oscilloscopes.	
15.07	Compute conductance and compute and measure resistance of conductors and insulators.	
15.08	Apply ohm’s law to series circuits. 	
15.09	Construct and verify operation of series circuits.	
15.10	Analyze and troubleshoot series circuits.	
15.11	Apply ohm’s law to parallel circuits.	
15.12	Construct and verify the operation of parallel circuits.	
15.13	Analyze and troubleshoot parallel circuits.	
16.0	Demonstrate appropriate understanding of basic math--The student will be able to:	
16.01	Solve problems for volume, weight, area and circumference and perimeter measurements for rectangles, square and cylinders.	
16.02	Measure tolerance(s) on horizontal and vertical surfaces using millimeters, centimeters, and feet and inches.	
16.03	Add, subtract, multiply and divide using fractions, decimals and whole numbers.	
16.04	Determine the correct purchase price, to include sales tax for a materials list containing a minimum of six items.	
16.05	Demonstrate an understanding of federal, state and local taxes and their computation.	
16.06	Use basic algebra to solve job related problems.	
17.0	Demonstrate proficiency in the use of tools and test equipment used in the telecommunications industry--The student will be able to:	
17.01	Install twisted pair cabling systems.	
17.02	Terminate twisted pair cords, plugs, and outlets.	
17.03	Test installed cables.	
17.04	Troubleshoot cables.	
17.05	Demonstrate proficiency in the current techniques and equipment used in the telecommunications industry.	
17.06	Demonstrate proficiency in usage of the NEC codes.	
17.07	Demonstrate proficiency in usage of the color codes and configuration.	
17.08	Interpret cable substitution hierarchy.	
	
Course Number:  EER0052
Occupational Completion Point:  B 
Telecommunication Installation and Repair Specialist – 150 Hours – SOC Code 49-2022 	
18.0	Demonstrate science knowledge and skills--The student will be able to:	
18.01	Demonstrate an understanding of the effects of temperature extremes and moisture content in regards to electronic equipment.	
18.02	Demonstrate an understanding of the impact and effects of Electrostatic Discharge (ESD), power surges, grounding, and lighting strikes.	
18.03	Apply the scientific method to draw conclusions or make inferences from data.	
18.04	Demonstrate deductive reasoning techniques when troubleshooting	
18.05	Demonstrate an understanding of the effects of heat load and ventilation in regards to electronic equipment.	
18.06	Identify safety and health related issues including exposure to work related chemicals and hazardous materials, and demonstrate the appropriate precautionary measures.	
18.07	Demonstrate an understanding of environmental impact and regulations in regards to the appropriate disposal of electronic equipment.	
19.0	Demonstrate proficiency in basic AC circuits--The student will be able to:	
19.01	Identify properties of an AC signal.	
19.02	Identify AC sources.	
19.03	Analyze and measure AC signals utilizing VOM, DVM.	
19.04	Perform AC safety checks.	
19.05	Perform AC safety checks.	
19.06	Explain high voltage power systems and hazards.	
20.0	Analyze technical data associated with cable validation and fault location--The student will be able to:	
20.01	Read and understand telecommunications technical data.	
20.02	Interpret diagrams, schematics.	
20.03	Document work.	
21.0	Install repair terminate and test network cabling–The student will be able to:	
21.01	Terminate cable using industry standard configuration termination RJ11, RJ12, RJ45, BNC, and AUI. 	
21.02	Install cabling using industry standard tools, telepole, and fish tape.	
21.03	Punch down cables on standard wiring blocks. (66 Block, 110 Block)	
21.04	Route cable over aerial and buried drops.	
22.0	Demonstrate advanced skills in test equipment usage to locate faults--The student will be able to:	
22.01	Operate butt-in test sets.	
22.02	Operate toners.	
22.03	Operate subscriber line test set.	
22.04	Operate cable locator test sets.	

Course Number:  EER0055
Occupational Completion Point:  C 
Telecommunication Technician – 300 Hours – SOC Code 49-2022 	
23.0	Demonstrate advanced cable repair techniques--The student will be able to:  (Optional)	
23.01	Prepare buried cable for splicing.	
23.02	Splice buried cable.	
23.03	Make various closure devices for spliced buried cable.	
23.04	Prepare aerial cable for splicing.	
23.05	Splice aerial cable.	
23.06	Make various closure devices for spliced aerial cable.	
24.0	Demonstrate usage of test equipment validate network and telecommunication cabling systems--The student will be able to:	
24.01	Validate telephone lines using standard industry procedures.	
24.02	Validate high-speed digital lines using industry standard procedures.	
24.03	Validate advanced signal lines.  (Fiber optics).	
25.0	Demonstrate a basic understanding of computer systems architecture--The student will be able to:	
25.01	Identify network configurations.	
25.02	Distinguish between faults caused by wiring verses architecture configuration.	
25.03	Install cable connectors to match architecture.	
25.04	Explain cable limitations due to architecture. 	
26.0	Demonstrate proficiency in peripheral equipment--The student will be to:	
26.01	Demonstrate an understanding of input/output devices.	
26.02	Identify and define serial and parallel interface standards.	
26.03	Troubleshoot, install and upgrade telecommunications devices and adapter cards.  (i.e. NIC, Modem)	
26.04	Demonstrate professional connector assembly procedures.	
27.0	Demonstrate proficiency in electronic information exchange--The student will be able to:	
27.01	Install, connect and maintain network clients to various network operating systems.	
27.02	Connect and configure computers for network connectivity.	
27.03	Describe use and system maintenance of a WAN and telecommunications system.	
27.04	Demonstrate knowledge of network protocols.	
27.05	Demonstrate knowledge of fundamentals of an Internet system.	
27.06	Demonstrate knowledge of telecommunications services and standards.	
28.0	Demonstrate proficiency in site requirements and considerations--The student will be able to:	
28.01	Demonstrate knowledge of data communication test equipment.	
28.02	Demonstrate knowledge of telecommunication wiring systems.	
28.03	Demonstrate knowledge of cable and LAN topology.	
28.04	Demonstrate knowledge of hubs, switches and routers.	
28.05	Calculate and determine power requirements.	
28.06	Calculate and determine requirements of the working environment.	
28.07	Install, configure and troubleshoot LAN cable systems (twisted pair, coax, or fiber).	
28.08	Configure and troubleshoot patch bay, hubs and transceivers.	
29.0	Use tables and charts--The student will be able to:	
29.01	Determine expected levels of resistance for wiring configuration.	
29.02	Determine changes in resistance due to temperature changes.	
29.03	Determine capacitance of a given cable configuration.	
29.04	Demonstrate quick test methods using Quick Test Charts.	
30.0	Prepare worksite plans--The student will be able to:	
30.01	Draw site plans.	
30.02	Review and evaluate and plan for site electrical considerations.	
30.03	Draw cable runs (cut sheet).	
30.04	Evaluate and select wiring room.	
31.0	Demonstrate proficiency in twisted pair design--The student will be able to:	
31.01	Select correct cable for CAT5 installations.	
31.02	Ensure cable rating at patch panels conforms to industry standards.	
31.03	Test installed design to meet standards using test equipment.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students.

Special Notes

MyCareerShines is an interactive resource to assist students in identifying their ideal career and to enhance preparation for employment. Teachers are encouraged to integrate this resource into the program curriculum to meet the employability goals for each student.  Access MyCareerShines by visiting: www.mycareershines.org.

Career and Technical Student Organization (CTSO)

SkillsUSA is the intercurricular career and technical student organization(s) providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  

Cooperative Training – OJT

On-the-job training is appropriate but not required for this program.  Whenever offered, the rules, guidelines, and requirements specified in the OJT framework apply. 

Basic Skills (if applicable)

In PSAV programs offered for 450 hours or more, in accordance with Rule 6A-10.040, F.A.C., the minimum basic skills grade levels required for postsecondary adult career and technical students to complete this program are:  Mathematics 9, Language 9, and Reading 9.  These grade level numbers correspond to a grade equivalent score obtained on a state designated basic skills examination.  

Adult students with disabilities, as defined in Section 1004.02(7), Florida Statutes, may be exempted from meeting the Basic Skills requirements (Rule 6A-10.040).  Students served in exceptional student education (except gifted) as defined in s. 1003.01(3)(a), F.S., may also be exempted from meeting the Basic Skills requirement.  Each school district and Florida College must adopt a policy addressing procedures for exempting eligible students with disabilities from the Basic Skills requirement as permitted in Section 1004.91(3), F.S.

Students who possess a college degree at the Associate of Applied Science level or higher; who have completed or are exempt from the college entry-level examination; or who have passed a state, national, or industry licensure exam are exempt from meeting the Basic Skills requirement (Rule 6A-10.040, F.A.C.) Exemptions from state, national or industry licensure are limited to the certifications listed on the Basic Skills and Licensure Exemption List which may be accessed from the CTE Program Resources page.

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.

Note: postsecondary curriculum and regulated secondary programs cannot be modified.

Additional Resources

For additional information regarding articulation agreements, Bright Futures Scholarships, Fine Arts/Practical Arts Credit and Equivalent Mathematics and Equally Rigorous Science Courses please refer to:
http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml