2016 – 2017
Florida Department of Education
Curriculum Framework 

Program Title:	Sport, Recreation and Entertainment Marketing 
Program Type:	Career Preparatory
Career Cluster:	Marketing, Sales & Service

PSAV	
Program Number	M899400	
CIP Number	0252191005	
Grade Level	30, 31	
Standard Length	450 hours	
Teacher Certification	ADVR PROM 7 G
MKTG 1
MKTG MGMT @7 7G
RETAILING @7 7G	
CTSO	Collegiate DECA	
SOC Codes (all applicable) 	27-2099 – Entertainers and Performers, Sports and Related Workers, all Other
11-2021 – Marketing Managers	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	
Basic Skills Level	Mathematics:	9
Language:	9
Reading: 	9	

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Marketing, Sales and Service career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Marketing, Sales and Service career cluster. 

The purpose of this program is to prepare students for employment or advanced training in the sport, recreation, and entertainment marketing and sales industry.  The content includes, but is not limited to, employability skills; selling techniques; public relations and publicity; event planning and execution; and licensing, sponsorship, and endorsements.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of two occupational completion points.

This program is comprised of courses which have been assigned course numbers in the SCNS (Statewide Course Numbering System) in accordance with Section 1007.24 (1), F.S.  Career and Technical credit shall be awarded to the student on a transcript in accordance with Section 1001.44(3)(b), F.S.

The following table illustrates the postsecondary program structure:

OCP	Course Number	Course Title	Course Length	SOC Code	
A	MKA0432
or
MKA0080	Salesperson, Retail 
or
Entertainment, Sports and Related Workers	300 hours

300 hours	
27-2099	
B	MKA0010	Marketing Managers	150 hours	11-2021	

Common Career Technical Core – Career Ready Practices

Career Ready Practices describe the career-ready skills that educators should seek to develop in their students.  These practices are not exclusive to a Career Pathway, program of study, discipline or level of education.  Career Ready Practices should be taught and reinforced in all career exploration and preparation programs with increasingly higher levels of complexity and expectation as a student advances through a program of study. 

1. Act as a responsible and contributing citizen and employee. 

2. Apply appropriate academic and technical skills. 

3. Attend to personal health and financial well-being. 

4. Communicate clearly, effectively and with reason. 

5. Consider the environmental, social and economic impacts of decisions. 

6. Demonstrate creativity and innovation. 

7. Employ valid and reliable research strategies. 

8. Utilize critical thinking to make sense of problems and persevere in solving them. 

9. Model integrity, ethical leadership and effective management. 

10. Plan education and career path aligned to personal goals. 

11. Use technology to enhance productivity. 

12. Work productively in teams while using cultural/global competence. 

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Demonstrate human relations skills necessary for success in marketing occupations.
02.0	Demonstrate proficiency in applying communication and technology skills.
03.0	Demonstrate proficiency in applying math skills unique to marketing.
04.0	Identify economic principles.
05.0	Identify marketing and business fundamentals.
06.0	Identify effective selling techniques and procedures.
07.0	Select a marketing industry for career planning.
08.0	Demonstrate applications of distribution to the selected marketing industry.
09.0	Demonstrate applications of financing to the selected marketing industry.
10.0	Demonstrate applications of product/service planning to the selected marketing industry.
11.0	Demonstrate applications of marketing-information management to the selected marketing industry.
12.0	Demonstrate pricing applications for the selected marketing industry.
13.0	Demonstrate promotion applications for the selected marketing industry.
14.0	Demonstrate purchasing applications to the selected marketing industry.
15.0	Demonstrate applications of safety and risk management to the selected marketing industry. 
16.0	Demonstrate applications of selling to the selected marketing industry.
17.0	Demonstrate an understanding of entrepreneurship.
18.0	Identify the uses of technology in marketing.
19.0	Demonstrate human relations skills necessary for success in sport, recreation, and entertainment marketing occupations.
20.0	Demonstrate proficiency in applying communication and technology skills.
21.0	Demonstrate proficiency in applying math skills unique to sport, recreation, and entertainment marketing.
22.0	Identify economic principles.
23.0	Identify marketing and business fundamentals.
24.0	Identify effective selling techniques and procedures.
25.0	Discuss the history of sport, recreation, and entertainment marketing.
26.0	Discuss sport, recreation, and entertainment marketing as an industry.
27.0	Select a sport, recreation, and entertainment marketing industry for career planning.
28.0	Demonstrate applications of distribution to the sport, recreation, and entertainment marketing industry.
29.0	Demonstrate applications of financing to the selected sport, recreation, and entertainment marketing industry.
30.0	Demonstrate applications of product/service planning to the sport, recreation, and entertainment marketing industry.
31.0	Demonstrate applications of marketing-information management to the sport, recreation, and entertainment marketing industry.
32.0	Demonstrate pricing applications for the sport, recreation, and entertainment marketing industry.
33.0	Demonstrate promotion applications for the sport, recreation, and entertainment marketing industry.
34.0	Demonstrate purchasing applications to the sport, recreation, and entertainment marketing industry.
35.0	Demonstrate applications of safety and risk-management to the sport, recreation, and entertainment marketing industry.
36.0	Demonstrate applications of selling to the sport, recreation, and entertainment marketing industry.
37.0	Identify the use of computers in sport, recreation, and entertainment marketing.
38.0	Explain and discuss licensing, sponsorships, and endorsements in sport, recreation, and entertainment marketing.
39.0	Demonstrate an understanding of the impact of the media on sport, recreation, and entertainment marketing.
40.0	Discuss the importance of public relations and publicity to sport, recreation, and entertainment marketing.
41.0	Apply economic principles to sport, recreation, and entertainment marketing.
42.0	Explain the business structure of the sport, recreation, and entertainment marketing industry.
43.0	Describe legal and ethical aspects of sport, recreation, and entertainment marketing industry.
44.0	Explain methods of dealing with agents, personal managers, and labor unions.
45.0	Apply market research to determine viability of proposed sport, recreation, and entertainment project or event.
46.0	Design, plan, execute, and evaluate an event.
47.0	Develop a career plan for a sport, recreation, and entertainment marketing career.
48.0	Perform critical job skills
49.0	Display professional work habits. 
50.0	Demonstrate ethical behavior. 

01.0	

2016 – 2017
Florida Department of Education
Student Performance Standards

Program Title:	Sport, Recreation, and Entertainment Marketing
PSAV Number:	M899400

Course Number:  MKA0432 
Occupational Completion Point:  A
Salesperson, Retail – 300 Hours – SOC Code 41-2031	
01.0	Demonstrate human relations skills necessary for success in marketing occupations – the student will be able to:	
01.01	Demonstrate ability to work cooperatively with team members, supervisors, and customers from diverse cultural backgrounds.  	
01.02	Define and discuss issues involving gender equity, disability, and age.  	
01.03	Demonstrate interpersonal skills (e.g., courtesy, loyalty, being a team player).  	
01.04	Identify and define friendliness, adaptability, empathy, and politeness as relates to business.  	
01.05	Explain concepts of integrity, credibility, reliability, and perseverance. 	
01.06	Demonstrate personality traits important to business (e.g., interest, enthusiasm, honesty, responsibility, flexibility).	
01.07	Maintain professional personal appearance and attitude.	
01.08	Demonstrate ability to use creative problem solving, decision-making, and critical thinking strategies.  	
01.09	Demonstrate self-management, initiative, and multi-tasking.	
01.10	Explain concepts of self-understanding, self-esteem, and self-image.  	
01.11	Demonstrate professional behavior and etiquette.  	
01.12	Demonstrate respect for the opinions, customs, and individual differences of others.  	
01.13	Set personal and career goals and develop a plan of action to achieve those goals.  	
01.14	Identify areas where personal and professional change and adjustment may be necessary.  	
01.15	Demonstrate ability to offer and accept feedback.  	
01.16	Identify and practice stress management and relaxation techniques.	
01.17	Maintain confidentiality of business matters.	
01.18	Support and follow company policies and procedures (e.g. attendance, tardiness, returns).	
01.19	Develop and demonstrate human relations skills needed for successful entry and progress in occupation selected by the student as a career objective. 	
02.0	Demonstrate proficiency in applying communication and technology skills – the student will be able to:	
02.01	Identify and apply effective workplace communication skills (e.g., verbal, nonverbal, written, electronic). 	
02.02	Describe effective staff communication and its uses (e.g., inter-personal, departmental, inter-departmental, company). 	
02.03	Demonstrate ability to read and comprehend written communications.	
02.04	Identify a variety of forms of written business communications utilized in the workplace.  	
02.05	Prepare a business letter, memorandum, fax, and e-mail.	
02.06	Demonstrate ability to speak effectively to customers/clients, co-workers, supervisors, and vendors using appropriate grammar and terminology.  	
02.07	Discuss importance of developing networking skills to expand business contacts.  	
02.08	Prepare and deliver a business-related presentation.  	
02.09	Demonstrate active listening strategies that improve understanding and performance.  	
02.10	Describe positive customer relations.  	
02.11	Demonstrate conflict and dispute resolution techniques.  	
02.12	Identify means of nonverbal communication.  	
02.13	Demonstrate effective telephone and e-mail techniques and etiquette/netiquette in a business situation.  	
02.14	Discuss methods of resolving customer complaints.  	
02.15	Interpret business policies to customers/clients.  	
02.16	Discuss importance of providing clear directions, descriptions, and explanations.  	
02.17	Demonstrate ability to locate, understand, and interpret information found in trade journals, manuals, graphs, schedules, charts, diagrams, and internet resources.  	
02.18	Identify types of technology/equipment used in the workplace. 	
02.19	Define hypertext, URL, links, Internet Service Provider (ISP), Bulletin Board Service (BBS), electronic storefront, e-mail, newsgroups, and flames.  	
03.0	Demonstrate proficiency in applying math skills unique to marketing – the student will be able to:	
03.01	Perform addition, subtraction, multiplication, division, ratios, and percentage problems as related to industry.  	
03.02	Apply problem solving techniques to sales related transactions including cash, checks, debit cards, credit cards, discounts, layaway, COD, returns, gift certificates, and automatic fee withdrawals.  	
03.03	Interpret quantitative information from tables, charts, and graphs as related to the workplace.  	
03.04	Demonstrate ability to make change correctly. 	
03.05	Calculate tax, gratuity, commission, and miscellaneous charges.  	
03.06	Demonstrate ability to collect, organize, and interpret data, and predict outcomes relative to opening and closing procedures for a sales terminal. 	
03.07	Collect and analyze sales information to determine stock turnover and stock-sales ratio.  	
03.08	Apply standard industry formula to determine markup and markdown on merchandise.  	
03.09	Apply mathematical concepts to completing purchase orders, invoices, packing slips, and shipping and handling charges.  	
03.10	Analyze standard industry formulas relative to discount date and due date to determine the amount of payment on an invoice.  	
03.11	Identify components of a break-even analysis	
03.12	Compute and analyze a break-even point.	
04.0	Identify economic principles – the student will be able to:	
04.01	Explain concept of economics and economic activities. 	
04.02	Explain concept of economic goods and services.  	
04.03	Explain concept of economic resources.  	
04.04	Explain concept of utility (form, place, time, possession, information).  	
04.05	Explain concept of "supply and demand."  	
04.06	Explain concept of price.	
04.07	Identify, compare, and contrast major types of economic systems.  	
04.08	Explain relationship between government and business.	
04.09	Explain concept of private enterprise and business ownership.  	
04.10	Explain role of profit motive.  	
04.11	Explain concept of risk.  	
04.12	Explain concept of competition.	
04.13	Explain concept of productivity.  	
04.14	Identify components of Gross National Product (GNP) and Gross Domestic Product (GDP).  	
04.15	Explain function of the Federal Reserve Board.  	
05.0	Identify marketing and business fundamentals – the student will be able to:	
05.01	Define marketing and its role.  	
05.02	Explain purpose of marketing in the free enterprise system.  	
05.03	Identify and explain the four foundations of marketing. 	
05.04	Identify and explain differences between indirect and direct marketing.  	
05.05	Identify and explain the functions of and differences between marketing and merchandising.  	
05.06	Explain relationship of marketing to business and the economy (e.g., SWOT analysis--strength, weakness, opportunity, threat).	
05.07	Explain importance and methods of conducting market research (e.g., sampling, surveys, focus groups, etc.	
05.08	Discuss major fields of business activity (extractive, subcontracting, manufacturing, wholesaling, retailing, services, cottage industries, urban street sales). 	
05.09	Identify, explain, compare, and contrast the different types of business ownership (sole-proprietorship, partnership, corporation, franchise, licensing).  	
05.10	Explain concept of marketing strategies.  	
05.11	Explain concept of market segmentation and demographics. 	
05.12	Explain importance and techniques of offering the right merchandising blend.  	
05.13	Explain nature of channels of distribution.  	
05.14	Explain elements that allow development of a marketing plan (e.g., research, advertising, public relations, direct and indirect marketing, promotions, merchandising, distribution, etc.).  	
05.15	Explain factors affecting pricing decisions.  	
05.16	Differentiate among the three basic categories of consumer goods (convenience, shopping, and specialty).  	
05.17	Discuss role e-commerce and social networking will play in the marketing of goods and services.  	
05.18	Explain network marketing (multilevel marketing) and how it differs from a pyramid scheme.  	
05.19	Discuss the role of federal regulatory agencies [e.g., Food and Drug Administration (FDA), Consumer Product Safety Commission (CPSC), Environmental Protection Agency (EPA), Securities and Exchange Commission (SEC), Federal Trade Commission (FTC), Occupational Safety and Health Administration (OSHA)].  	
06.0	Identify effective selling techniques and procedures – the student will be able to:	
06.01	Explain purpose, principles, and importance of selling.	
06.02	Identify qualities of a professional sales associate. 	
06.03	Identify an effective sales presentation for a target market, including steps of a sale; consumer buying motives; approaches through greeting, merchandise, and service; proper time to approach a customer to open sale; feature-benefit analysis; building and closing the sale; and suggestion and substitution selling.	
06.04	Handle different customer types, such as the casual looker, the decided customer, the undecided customer, and the difficult customer.	
06.05	Discuss importance of meeting specialized sales needs. 	
06.06	Demonstrate completing the sales transaction, including method of payment and counting back change; the proper way to fold, wrap, and bag merchandise after sale; and thanking the customer and inviting them to return.	
06.07	Discuss reasons for maintaining a client file.  	
07.0	Select a marketing industry for career planning – the student will be able to:	
07.01	Identify current employment opportunities in marketing related fields.  	
07.02	Identify sources of information for career planning including the internet.  	
07.03	Conduct in-depth career research including requirements for entry and advancement, career ladders, and opportunities related to the career field.  	
07.04	Explain duties, responsibilities, and needed skills and knowledge of a particular career.  	
07.05	Identify advantages and disadvantages of a particular career.	
07.06	Complete self-assessments and analysis of life-style goals and career aspirations.  	
07.07	Develop an individualized education and career plan related to a major marketing field.  	
07.08	Write a job description for a selected marketing occupation.	
08.0	Demonstrate applications of distribution to the selected marketing industry – the student will be able to:	
08.01	Explain the concepts and processes needed to move, store, locate, and/or transfer ownership of goods and services. 	
08.02	Explain concepts of physical distribution and transportation systems related to the industry.  	
08.03	Identify and analyze appropriate transportation services for the industry. 	
08.04	Develop appropriate plans utilizing the channels of distribution for the selected marketing industry. 	
08.05	Demonstrate skills required for materials and service management.	
08.06	Analyze information related to routing and tracking merchandise	
08.07	Explain the relationship between customer service and distribution.  	
09.0	Demonstrate applications of financing to the selected marketing industry – the student will be able to:	
09.01	Explain financial concepts used in making business decisions.  	
09.02	Explain concept of financial administration.  	
09.03	Explain difference between income (credit) and expense (debit).	
09.04	Describe and prepare a cash-flow statement.  	
09.05	Identify various types of credit policies and procedures.	
09.06	Explain purposes and importance of credit.  	
09.07	Identify the positive and negative impacts of using credit in marketing situations.  	
09.08	Compare and contrast the use of different credit applications.  	
09.09	Analyze industry concepts of price, profit, competition, and productivity.  	
09.10	Calculate exchange rates.  	
10.0	Demonstrate applications of product/service planning to the selected marketing industry – the student will be able to:	
10.01	Explain the concepts and processes needed to obtain, develop, maintain, and improve a product or service mix in response to market opportunities.  	
10.02	Explain the steps involved in decision-making (e.g., assessment, planning, implementation design, and evaluation).  	
10.03	Explain importance of product and service technology as it relates to customer satisfaction.  	
10.04	Identify sources of product knowledge.  	
10.05	Demonstrate awareness of impact of both current and emerging technology on life-roles, life-styles, careers, and marketing occupations. 	
10.06	Explain product and service quality as applicable to grades and industry standards.  	
10.07	Discuss product-liability risks	
10.08	Explain warranties and guarantees.   	
10.09	Develop a product/service plan for a marketing area.	
10.10	Describe factors used by marketers to position products/business. 	
10.11	Identify stages of and discuss impact of product life cycle.  	
11.0	Demonstrate applications of marketing-information management to the selected marketing industry – the student will be able to:	
11.01	Explain concepts and processes needed to obtain, develop, maintain, and improve a product or service mix in response to market opportunities.  	
11.02	Explain process of marketing-information management.	
11.03	Explain nature and scope of marketing operations. 	
11.04	Demonstrate knowledge of inventory control systems and shipping and receiving procedures.	
11.05	Identify procedures for gathering information using technology.  	
11.06	Utilize appropriate marketing-information management forms.  	
12.0	Demonstrate pricing applications for the selected marketing industry – the student will be able to:	
12.01	Explain concepts and strategies utilized in determining and adjusting prices to maximize return and meet customers’ perceptions of value.  	
12.02	Explain pricing objectives, policies, and strategies. 	
12.03	Explain price-marking techniques.  	
12.04	Explain procedures for changing prices.  	
12.05	Demonstrate decision-making skills required for determining pricing relative to the competition.  	
12.06	Demonstrate problem-solving skills required when considering profit and price.  	
13.0	Demonstrate promotion applications for the selected marketing industry – the student will be able to:	
13.01	Explain the concepts and strategies needed to communicate information about products, services, images, and/or ideas to achieve a desired outcome.  	
13.02	Identify types of promotion used in the industry.	
13.03	Discuss importance of advertising media.  	
13.04	Explain purposes and elements of advertising and display as related to the industry.  	
13.05	Explain the impact on and uses of the internet and intranet in marketing products and services.  	
13.06	Use advertising guidelines to design appropriate media sample ads, i.e., print, radio, television, internet, and others.  	
13.07	Use design principles in preparing such merchandise/service displays as windows, endcaps, kiosks, and point of sale.  	
13.08	Create an example of a non-personal sales technique such as use of magnets, buttons, T-shirts, or point-of-sale signs.  	
13.09	Write a promotional message to appeal to a target market. 	
13.10	Develop a sales promotion plan for a marketing organization	
13.11	Demonstrate public relations techniques as used in the marketing industry.	
13.12	Design a web site to promote a product/service.  	
14.0	Demonstrate purchasing applications to the selected marketing industry – the student will be able to:	
14.01	Explain relationship between stock turnover and purchasing. 	
14.02	Demonstrate proper purchasing procedures.	
14.03	Explain types of purchasing situations.	
14.04	Demonstrate techniques used to obtain the best terms when negotiating a purchase.  	
14.05	Demonstrate use of forms required for purchasing	
14.06	Evaluate merchandise or services using industry standards or company assessments.  	
15.0	Demonstrate applications of safety and risk management to the selected marketing industry – the student will be able to:	
15.01	Explain how lack of knowledge and skill can cause accidents and health hazards in the workplace.  	
15.02	List reasons how anger, worry, drugs, alcohol, fatigue, and illness can cause accidents.  	
15.03	Describe actions that various agencies take to prevent accidents on the job.  	
15.04	Demonstrate an understanding of environmental problems that impact health and safety.  	
15.05	Explain procedures for handling and reporting accidents. 	
15.06	Identify security procedures for the marketing industry	
15.07	Identify techniques for preventing security problems, including correct procedures for recognizing and monitoring potential shoplifters.  	
15.08	Identify procedures used by industry to prevent internal theft and embezzlement.  	
16.0	Demonstrate applications of selling to the selected marketing industry – the student will be able to:	
16.01	Explain concepts and actions needed to determine client needs and wants and develop a personalized communication that will influence purchase decisions and enhance future business opportunities. 	
16.02	Describe the appropriate relationship between buyer and seller.  	
16.03	Demonstrate sales knowledge of industry, company, products, and competition.  	
16.04	Analyze potential prospects and customer buying behavior.	
16.05	Analyze importance of communication and listening in creating a positive buying climate.  	
16.06	Identify sales techniques to aid customers/clients in making buying decisions.  	
16.07	Prepare a list of skills necessary to maintain sales accounts	
16.08	Create a sales presentation using presentation software	
16.09	Identify strategies to build and maintain a clientele. 	
17.0	Demonstrate an understanding of entrepreneurship – the student will be able to:	
17.01	Define "entrepreneurship."  	
17.02	Discuss role of the entrepreneur in the domestic and global economy. 	
17.03	Discuss entrepreneurship as a career choice (e.g., characteristics, aptitudes, and skills necessary to be a successful entrepreneur).  	
17.04	Identify economic principles of entrepreneurship.	
17.05	Discuss the four parts of a business (production, finance, marketing, customer service).  	
17.06	Analyze current entrepreneurial trends in the marketplace. 	
17.07	Discuss importance of ethics in business.  	
17.08	Identify strategies and methods for generating a business idea. 	
17.09	Outline steps in planning a new business.  	
17.10	Identify types and sources of government regulations and taxation that may affect a business.  	
18.0	Identify the use of technology in marketing – the student will be able to:	
18.01	Explain importance and uses of computers and the internet in marketing.  	
18.02	Utilize word processing software to create a career/industry related document.  	
18.03	Perform data entry procedures, i.e., payroll, inventory control, etc.	
18.04	Perform merchandising math data entry procedures such as-stock turnover, mark-up, mark-down, open-to-buy, pricing, invoicing, etc.  	
18.05	Demonstrate marketing spreadsheet data entry and output procedures.  	
18.06	Utilize spreadsheet software to enhance decision-making skills. 	
18.07	Utilize integrated software programs to generate marketing reports and solve marketing problems.  	
18.08	Identify technology appropriate for marketing functions and practices related to a selected marketing career field. 	
18.09	Select and use a variety of electronic media, such as the internet, information services, and desktop-publishing software programs, to create, revise, and verify information.  	
	
Course Number:  MKA0080
Occupational Completion Point:  A
Entertainment, Sports and Related Workers – 300 Hours – SOC Code 27-2099 	
19.0	Demonstrate human relations skills necessary for success in sport, recreation, and entertainment marketing occupations – the student will be able to:	
19.01	Demonstrate ability to work cooperatively with team members, supervisors, and customers from diverse cultural backgrounds. 	
19.02	Define and discuss issues involving gender equity, disability, and age. 	
19.03	Demonstrate interpersonal skills (e.g., courtesy, loyalty, being a team player). 	
19.04	Identify and define friendliness, adaptability, empathy, and politeness as relates to business. 	
19.05	Explain concepts of integrity, credibility, reliability, and perseverance. 	
19.06	Demonstrate personality traits important to business (e.g., interest, enthusiasm, honesty, responsibility, flexibility).	
19.07	Maintain professional personal appearance and attitude.	
19.08	Demonstrate ability to use creative problem solving, decision-making, and critical thinking strategies. 	
19.09	Demonstrate self-management, initiative, and multi-tasking.	
19.10	Explain concepts of self-understanding, self-esteem, and self-image. 	
19.11	Demonstrate professional behavior and etiquette. 	
19.12	Demonstrate respect for the opinions, customs, and individual differences of others. 	
19.13	Set personal and career goals and develop a plan of action to achieve those goals. 	
19.14	Identify areas where personal and professional change and adjustment may be necessary. 	
19.15	Demonstrate ability to offer and accept feedback. 	
19.16	Identify and practice stress management and relaxation techniques.	
19.17	Maintain confidentiality of business matters.	
19.18	Support and follow company policies and procedures (e.g., attendance, tardiness, returns, etc.).	
19.19	Develop and demonstrate human relations skills needed for successful entry and progress in occupation selected by the student as a career objective. 	
20.0	Demonstrate proficiency in applying communication and technology skills – the student will be able to:	
20.01	Identify and apply effective workplace communication skills (e.g., verbal, nonverbal, written, electronic). 	
20.02	Describe effective staff communication and its uses (e.g., inter-personal, departmental, inter-departmental, company). 	
20.03	Demonstrate ability to read and comprehend written communications.	
20.04	Identify a variety of forms of written business communications utilized in the workplace. 	
20.05	Prepare a business letter, memorandum, fax, and e-mail. 	
20.06	Demonstrate ability to speak effectively to customers/clients, co-workers, supervisors, and vendors using appropriate grammar and terminology. 	
20.07	Discuss importance of developing networking skills to expand business contacts. 	
20.08	Prepare and deliver a business-related presentation. 	
20.09	Demonstrate active listening strategies that improve understanding and performance. 	
20.10	Describe positive customer relations. 	
20.11	Demonstrate conflict and dispute resolution techniques. 	
20.12	Identify means of nonverbal communication. 	
20.13	Demonstrate effective telephone and e-mail techniques and etiquette/netiquette in a business situation. 	
20.14	Discuss methods of resolving customer complaints. 	
20.15	Interpret business policies to customers/clients. 	
20.16	Discuss importance of providing clear directions, descriptions, and explanations. 	
20.17	Demonstrate ability to locate, understand, and interpret information found in trade journals, manuals, graphs, schedules, charts, diagrams, and internet resources. 	
20.18	Identify types of technology/equipment used in the workplace. 	
20.19	Define hypertext, URL, links, Internet Service Provider (ISP), Bulletin Board Service (BBS), electronic storefront, e-mail, newsgroups, and flames. 	
21.0	Demonstrate proficiency in applying math skills unique to sport, recreation, and entertainment marketing – the student will be able to:	
21.01	Perform addition, subtraction, multiplication, division, ratios, and percentage problems as related to industry. 	
21.02	Apply problem solving techniques to sales related transactions including cash, checks, debit cards, credit cards, discounts, layaway, COD, returns, gift certificates, and automatic fee withdrawals. 	
21.03	Interpret quantitative information from tables, charts, and graphs as related to the workplace. 	
21.04	Demonstrate ability to make change correctly. 	
21.05	Calculate tax, gratuity, commission, and miscellaneous charges. 	
21.06	Demonstrate ability to collect, organize, and interpret data, and predict outcomes relative to opening and closing procedures for a sales terminal. 	
21.07	Collect and analyze sales information to determine stock turnover and stock-sales ratio. 	
21.08	Apply standard industry formula to determine markup and markdown on merchandise. 	
21.09	Apply mathematical concepts to completing purchase orders, invoices, packing slips, and shipping and handling charges. 	
21.10	Analyze standard industry formulas relative to discount date and due date to determine the amount of payment on an invoice. 	
21.11	Identify components of a break-even analysis. 	
21.12	Compute and analyze a break-even point.	
21.13	Operate 10-key keypad. 	
21.14	Read and interpret a lease agreement. 	
21.15	Read and interpret a contract for purchase of real estate. 	
21.16	Read and complete an application for a bank loan. 	
21.17	Calculate the areas of surface and complete an accurate estimate of the costs of materials for covering those surfaces, including applicable taxes. 	
21.18	Use ratios, proportions, and scales to calculate distance on a map and calculate the square footage of rooms in a building using a scaled plan. 	
22.0	Identify economic principles – the student will be able to:	
22.01	Explain concept of economics and economic activities. 	
22.02	Explain concept of economic goods and services.  	
22.03	Explain concept of economic resources. 	
22.04	Explain concept of utility (form, place, time, possession, information). 	
22.05	Explain concept of "supply and demand." 	
22.06	Explain concept of price. 	
22.07	Identify, compare, and contrast major types of economic systems. 	
22.08	Explain relationship between government and business. 	
22.09	Explain concept of private enterprise and business ownership. 	
22.10	Explain role of profit motive. 	
22.11	Explain concept of risk. 	
22.12	Explain concept of competition. 	
22.13	Explain concept of productivity. 	
22.14	Identify components of Gross National Product (GNP) and Gross Domestic Product (GDP). 	
22.15	Explain function of the Federal Reserve Board. 	
23.0	Identify marketing and business fundamentals – the student will be able to:	
23.01	Define marketing and its role. 	
23.02	Explain purpose of marketing in the free enterprise system. 	
23.03	Identify and explain the four foundations of marketing. 	
23.04	Identify and explain differences between indirect and direct marketing. 	
23.05	Identify and explain the functions of and differences between marketing and merchandising. 	
23.06	Explain relationship of marketing to business and the economy (e.g., SWOT analysis--strength, weakness, opportunity, threat). 	
23.07	Explain importance and methods of conducting market research (e.g., sampling, surveys, focus groups, etc.). 	
23.08	Discuss major fields of business activity (extractive, subcontracting, manufacturing, wholesaling, retailing, services, cottage industries, urban street sales). 	
23.09	Identify, explain, compare, and contrast the different types of business ownership (sole-proprietorship, partnership, corporation, franchise, licensing). 	
23.10	Explain concept of marketing strategies. 	
23.11	Explain concept of market segmentation and demographics. 	
23.12	Explain importance and techniques of offering the right merchandising blend. 	
23.13	Explain nature of channels of distribution. 	
23.14	Explain elements that allow development of a marketing plan (e.g., research, advertising, public relations, direct and indirect marketing, promotions, merchandising, distribution, etc.). 	
23.15	Explain factors affecting pricing decisions. 	
23.16	Differentiate among the three basic categories of consumer goods (convenience, shopping, and specialty). 	
23.17	Discuss role e-commerce will play in the marketing of goods and services. 	
23.18	Explain network marketing (multilevel marketing) and how it differs from a pyramid scheme. 	
23.19	Discuss the role of federal regulatory agencies [e.g., Food and Drug Administration (FDA), Consumer Product Safety Commission (CPSC), Environmental Protection Agency (EPA), Securities and Exchange Commission (SEC), Federal Trade Commission (FTC), Occupational Safety and Health Administration (OSHA)]. 	
24.0	Identify effective selling techniques and procedures – the student will be able to:	
24.01	Explain purpose, principles, and importance of selling. 	
24.02	Identify qualities of a professional sales associate. 	
24.03	Identify an effective sales presentation for a target market, including steps of a sale; consumer buying motives; approaches through greeting, merchandise, and service; proper time to approach a customer to open sale; feature-benefit analysis; building and closing the sale; and suggestion and substitution selling. 	
24.04	Handle different customer types, such as the casual looker, the decided customer, the undecided customer, and the difficult customer.	
24.05	Discuss importance of meeting specialized sales needs. 	
24.06	Demonstrate completing the sales transaction, including method of payment and counting back change; the proper way to fold, wrap, and bag merchandise after sale; and thanking the customer and inviting them to return.	
24.07	Discuss reasons for maintaining a client file. 	
25.0	Discuss the history of sport, recreation, and entertainment marketing- – the student will be able to:	
25.01	Describe the theories of the origin of sport, recreation, and entertainment. 	
25.02	Describe the influences of historical events on American and global sports, recreation, and entertainment. 	
25.03	Explain economic, demographic, social, and political influences on sports, recreation, and entertainment. 	
25.04	Explain how the trickle-down and trickle-up theories apply to the sport, recreation, and entertainment industry. 	
25.05	Discuss the stages and length of the sport, recreation, and entertainment cycle. 	
25.06	Discuss impact of technology on the sport, recreation, and entertainment industry. 	
25.07	Discuss the influence of electronic media on the sport, recreation, and entertainment industry. 	
25.08	Discuss the growth and trends in sport, recreation, and entertainment marketing. 	
26.0	Discuss sport, recreation, and entertainment marketing as an industry – the student will be able to:	
26.01	Define sport, recreation, and entertainment marketing. 	
26.02	Identify relationship between: 
•	Fans/Audience
•	Team/Players/Event/Property
•	Corporate partners/Sponsors of a sport, recreation, and/or entertainment event. 	
26.03	Discuss the role of marketing as it applies to sports, recreation, and entertainment. 	
26.04	Describe products, events, promotions, facilities, and services that enhance the sport, recreation, and entertainment industry. 	
26.05	Recognize how climate and geographic location affect the marketplace in the sport, recreation, and entertainment industry.	
26.06	Express an awareness of how minorities and cultural mores and values impact the sport, recreation, and entertainment marketplace. 	
26.07	Relate how perception of the consumer plays an important role in the sport, recreation, and entertainment marketplace. 	
26.08	Explain the four motives of the sport, recreation, and entertainment consumer (i.e., achievement, affiliation, health and fitness, fun and entertainment). 	
26.09	Research, prepare, and present an overview of career opportunities within the sport, recreation, and entertainment industry.	
27.0	Select a sport, recreation, and entertainment marketing industry for career planning – the student will be able to:	
27.01	Identify current employment opportunities in the sport, recreation, and entertainment marketing field. 	
27.02	Identify sources of information for career planning including the internet. 	
27.03	Conduct in-depth career research including requirements for entry and advancement, career ladders, and opportunities related to the sport, recreation, and entertainment marketing field. 	
27.04	Explain duties and responsibilities, needed skills, and knowledge for a particular sport, recreation, and entertainment marketing career. 	
27.05	Identify advantages and disadvantages of a particular sport, recreation, and entertainment marketing career. 	
27.06	Complete self-assessments and analysis of life-style goals and career aspirations. 	
27.07	Develop an individualized education and career plan related to a major sport, recreation, and entertainment marketing field. 	
27.08	Write a job description for a selected sport, recreation, and entertainment marketing occupation. 	
28.0	Demonstrate applications of distribution to the sport, recreation, and entertainment marketing industry – the student will be able to:	
28.01	Explain the concepts and processes needed to move, store, locate, and/or transfer ownership of sport, recreation, and entertainment goods and services. 	
28.02	Explain concepts of physical distribution and transportation systems related to the sport, recreation, and entertainment industry. 	
28.03	Identify and analyze appropriate transportation services for the sport, recreation, and entertainment industry. 	
28.04	Develop appropriate plans utilizing the channels of distribution for the sport, recreation, and entertainment industry (e.g., tickets, merchandise, programs). 	
28.05	Demonstrate skills required for sport, recreation, and entertainment materials and service management.	
28.06	 Analyze information related to routing and tracking sport, recreation, and entertainment merchandise. 	
28.07	Explain relationship between sport, recreation, and entertainment customer service and distribution. 	
29.0	Demonstrate applications of financing to the selected sport, recreation, and entertainment marketing industry – the student will be able to:	
29.01	Explain financial concepts used in making sport, recreation, and entertainment marketing decisions. 	
29.02	Explain concept of financial administration. 	
29.03	Explain difference between income (credit) and expense (debit). 	
29.04	Describe and prepare a cash-flow statement. 	
29.05	Identify various types of credit policies and procedures. 	
29.06	Explain purposes and importance of credit. 	
29.07	Identify the positive and negative impacts of using credit in sport, recreation, and entertainment marketing situations. 	
29.08	Compare and contrast the use of different credit applications. 	
29.09	Discuss industry concepts of price, profit, competition, and productivity. 	
29.10	Identify and explain the components of a budget for a sport, recreation, and entertainment program. 	
30.0	Demonstrate applications of product/service planning to the sport, recreation, and entertainment marketing industry – the student will be able to:	
30.01	Explain the concepts and processes needed to obtain, develop, maintain, and improve a product or service mix in response to sport, recreation, and entertainment marketing opportunities. 	
30.02	Explain the steps involved in decision-making (e.g., market research, assessment, planning, implementation design, and evaluation). 	
30.03	Explain importance of customer satisfaction to the sport, recreation, and entertainment industry. 	
30.04	Explain importance of product and service technology as it relates to customer satisfaction. 	
30.05	Identify sources of sport, recreation, and entertainment product knowledge. 	
30.06	Demonstrate awareness of impact of both current and emerging technology on life-roles, life-styles, careers, and sport, recreation, and entertainment marketing occupations. 	
30.07	Explain product and service quality as applicable grades and industry standards. 	
30.08	Discuss product-liability risks. 	
30.09	Explain warranties and guarantees. 	
30.10	Develop a product/service plan for an area of sport, recreation, and entertainment marketing.  	
30.11	Describe factors used by marketers to position products/business. 	
30.12	Identify stages of and discuss impact of product life cycle. 	
30.13	Explain importance of concessions on sport, recreation, and entertainment industry. 	
31.0	Demonstrate applications of marketing-information management to the sport, recreation, and entertainment marketing industry – the student will be able to:	
31.01	Explain process of marketing-information management. 	
31.02	Explain nature and scope of sport, recreation, and entertainment marketing operations. 	
31.03	Demonstrate knowledge of inventory control systems and shipping and receiving procedures.	
31.04	Identify procedures for gathering information using technology. 	
31.05	Utilize appropriate marketing information management forms. 	
32.0	Demonstrate pricing applications for the sport, recreation, and entertainment marketing industry – the student will be able to:	
32.01	Explain concepts and strategies utilized in determining and adjusting prices to maximize return and meet customers’ perceptions of value. 	
32.02	Explain pricing objectives, policies, and strategies.	
32.03	Explain price-marking techniques. 	
32.04	Explain procedures for changing prices. 	
32.05	Demonstrate decision-making skills required for determining pricing relative to the competition. 	
32.06	Demonstrate problem-solving skills required when considering profit and price. 	
33.0	Demonstrate promotion applications for the sport, recreation, and entertainment marketing industry – the student will be able to:	
33.01	Explain the concepts and strategies needed to communicate information about products, services, signage, virtual advertising, images, and/or ideas to achieve a desired outcome. 	
33.02	Identify types of promotion used in the sport, recreation, and entertainment industry. 	
33.03	Discuss importance of advertising media and branding. 	
33.04	Explain purposes and elements of advertising and display as related to the sport, recreation, and entertainment marketing industry. 	
33.05	Explain how trademarks/logos are used to create awareness/branding of an organization in the sport, recreation, and entertainment industry. 	
33.06	Explain the impact on and uses of the internet and intranet in marketing sport, recreation, and entertainment products and services. 	
33.07	Use advertising guidelines to design appropriate media sample ads, i.e., print, radio, television, internet, and others. 	
33.08	Use design principles in preparing such merchandise/service displays as windows, endcaps, kiosks, and point-of-sale. 	
33.09	Create an example of a non-personal sales technique such as use of magnets, buttons, T-shirts, or point-of-sale signs. 	
33.10	Write a promotional message to appeal to a target market. 	
33.11	Develop a sales promotion plan for a sport, recreation, and entertainment marketing organization. 	
33.12	Demonstrate public relations techniques as used in the sport, recreation, and entertainment marketing industry. 	
33.13	Design a web site for the sport, recreation, and entertainment marketing program. 	
34.0	Demonstrate purchasing applications to the sport, recreation, and entertainment marketing industry – the student will be able to:	
34.01	Explain relationship between stock turnover and purchasing. 	
34.02	Demonstrate proper purchasing procedures.  	
34.03	Explain types of purchasing. 	
34.04	Demonstrate the techniques used to obtain the best terms when negotiating a purchase. 	
34.05	Demonstrate use of forms required for purchasing. 	
34.06	Evaluate merchandise or services using industry standards or company assessments. 	
35.0	Demonstrate applications of safety and risk-management to the sport, recreation, and entertainment marketing industry – the student will be able to:	
35.01	Explain how lack of knowledge and skill can cause accidents and health hazards in the workplace. 	
35.02	List reasons how anger, worry, drugs, alcohol, fatigue, and illness can cause accidents. 	
35.03	Describe actions that various agencies take to prevent accidents on the job. 	
35.04	Demonstrate understanding of environmental problems that impact health and safety. 	
35.05	Explain procedures for handling and reporting accidents. 	
35.06	Identify components of an effective security plan for a sport, recreation, and entertainment program. 	
36.0	Demonstrate applications of selling to the sport, recreation, and entertainment marketing industry – the student will be able to:	
36.01	Analyze demographics and identify target market.	
36.02	Explain concepts and actions needed to determine client needs and wants and develop a personalized communication that will influence purchase decisions and enhance future business opportunities. 	
36.03	Describe the appropriate relationship between buyer and seller. 	
36.04	Demonstrate sales knowledge of industry, company, products, and competition. 	
36.05	Analyze potential prospects and customer buying behavior. 	
36.06	Analyze importance of communication and listening in creating a positive buying climate. 	
36.07	Identify sales techniques to aid customers/clients in making buying decisions. 	
36.08	Prepare a list of skills necessary to maintain sales accounts including group sales. 	
36.09	Describe types of sales quotas and reasons for their use. 	
36.10	Create a sales presentation using presentation software. 	
36.11	Identify strategies to build and maintain a clientele. 	
37.0	Identify the use of computers in sport, recreation, and entertainment marketing – the student will be able to:	
37.01	Explain importance and uses of computers and the Internet in sport, recreation, and entertainment marketing. 	
37.02	Utilize word processing software to create a career/industry related document. 	
37.03	Perform data entry procedures (e.g., payroll, inventory control). 	
37.04	Perform merchandising math data entry procedures such as stock turnover, mark-up, mark-down, open-to-buy, pricing, invoicing, etc. 	
37.05	Demonstrate marketing spreadsheet data entry and output procedures. 	
37.06	Utilize spreadsheet software to enhance decision-making skills. 	
37.07	Utilize integrated software programs to generate marketing reports and solve marketing problems. 	
37.08	Identify technology appropriate for marketing functions and practices related to a sport, recreation, and entertainment program. 	
38.0	Explain and discuss licensing, sponsorships, and endorsements in sport, recreation, and entertainment marketing – the student will be able to:	
38.01	Explain the licensing industry and process. 	
38.02	Define and describe copyright and trademark laws. 	
38.03	Differentiate between licensing, sponsorship, and endorsements. 	
38.04	Explain how the sport, recreation, and entertainment industry utilizes trademarks/logos in licensing, sponsorships, and endorsements. 	
38.05	Compare and contrast internal and external licensing in sport, recreation, and entertainment organizations. 	
38.06	Define exclusivity as a part of licensing. 	
38.07	Describe sponsorship criteria. 	
38.08	Research methods of obtaining event sponsorships or private support. 	
38.09	Evaluate use of sport as a venue for promotional licensing. 	
38.10	Explain impact of entertainment figures and endorsements on sport, recreation, and entertainment marketing. 	
38.11	Research the effect of endorsements on sport, recreation, and entertainment sales. 	
38.12	Explain importance of on-site merchandising to the sport, recreation, and entertainment industry. 	
38.13	Discuss the impact ambush marketing has on the sponsorship and licensing aspect of the sport, recreation, and entertainment industry. 	
39.0	Demonstrate an understanding of the impact of the media on sport, recreation, and entertainment marketing – the student will be able to:	
39.01	Research the impact of the media on sport, recreation, and entertainment marketing. 	
39.02	Identify the different media that have increased the popularity of sport, recreation, and entertainment venues. 	
39.03	Research the conflict between the media’s ownership of sport businesses and the reporting of the news. 	
39.04	Explain the concepts of rights and fees the media pays to sport, recreation, and entertainment businesses. 	
39.05	Investigate the pirating issues as relates to the media and the sport, recreation, and entertainment industry.	
40.0	Discuss the importance of public relations and publicity to sport, recreation, and entertainment marketing – the student will be able to:	
40.01	Define and explain the differences between public relations and publicity. 	
40.02	Compare and contrast internal and external public relations.	
40.03	Construct letters to the media concerning a sport, recreation, and/or entertainment event.	
40.04	Develop a media/press release and public service announcement for a sport, recreation, and/or entertainment event.	
40.05	Create a database of potential contacts for a sport, recreation, and/or entertainment event.	
40.06	Illustrate how a company builds goodwill, a business image, and public awareness through involvement with a sport, recreation, and/or entertainment event.	
40.07	Explain the role of public relations and publicity in creating an advantage through association and exclusivity. 	

Course Number:  MKA0010
Occupational Completion Point:  B
Marketing Managers – 300 Hours – SOC Code 11-2021	
41.0	Apply economic principles to sport, recreation, and entertainment marketing – the student will be able to:	
41.01	Examine role of the profit motive in the marketing of sports, recreation, and entertainment. 	
41.02	Explain role of sport, recreation, and entertainment marketing in the free enterprise system. 	
41.03	Apply economic concepts to sport, recreation, and entertainment marketing including pricing, distribution, risk, productivity, competition, and cycles. 	
41.04	Analyze relationship between economics and the sport, recreation, and entertainment industry. 	
41.05	Describe the economic growth of the sport, recreation, and entertainment industry, including its various contributions to the Gross National Product (GNP). 	
41.06	Analyze economic impact of sport, recreation, and entertainment programs on local, state, national, and international economies. 	
41.07	Describe revenue sources for financing sport, recreation, and entertainment projects. 	
41.08	Examine ancillary sources of revenue for sport, recreation, and entertainment events (i.e., concessions, merchandise, sponsorship, tickets, programs, etc.).	
41.09	Explain the interdependence between: 
•	Fans/Audience
•	Team/Players/Event/Property
•	Corporate partners/Sponsors of a successful sport, recreation, and/or entertainment event. 	
42.0	Explain the business structure of the sport, recreation, and entertainment marketing industry – the student will be able to:	
42.01	Evaluate advantages and disadvantages of operating as a profit or not-for-profit organization. 	
42.02	Assess role of electronic commerce in sport, recreation, and/or entertainment marketing. 	
42.03	Define national trade and international trade in terms of sport, recreation, and entertainment. 	
43.0	Describe legal and ethical aspects of sport, recreation, and entertainment marketing industry – the student will be able to:	
43.01	Explain the term liability. 	
43.02	Explain the term contract. 	
43.03	Identify essential elements of contracts. 	
43.04	Describe basic sport, recreation, and entertainment contracts. 	
43.05	Explain expressed, implied, unilateral, and bilateral contracts. 	
43.06	Explain importance of liability insurance. 	
43.07	Describe the impact of the Americans with Disabilities Act (ADA) on sport, recreation, and entertainment events and facilities. 	
43.08	Identify professional ethical issues related to sport, recreation, and entertainment marketing. 	
43.09	Examine social responsibility and its relation to sport, recreation, and entertainment marketing.	
44.0	Explain methods of dealing with agents, personal managers, and labor unions – the student will be able to:	
44.01	Explain differences between an agent and a personal manager. 	
44.02	Explain financial compensation options for agents. 	
44.03	Identify the factors involved in selecting an agent and a personal manager. 	
44.04	Identify agent’s role in pre-negotiations and endorsement contracts. 	
44.05	Examine the role of unions in sport, recreation, and entertainment marketing. 	
44.06	Identify unions relevant to sport, recreation, and entertainment marketing. 	
45.0	Apply market research to determine viability of proposed sport, recreation, and entertainment project or event – the student will be able to:	
45.01	 Describe the steps for developing a market research project. 	
45.02	 Develop a market research project. 	
46.0	Design, plan, execute, and evaluate an event – the student will be able to:	
46.01	Review concepts related to event planning (e.g., location, budget, public relations, risk management, etc.). 	
46.02	Define event marketing and explain its objectives. 	
46.03	Determine sponsorship opportunities to meet the needs of the organization, the event, and the customers.	
46.04	Identify and analyze value and feasibility of a sport, recreation, and/or entertainment event to a community. 	
46.05	Create a work plan that identifies necessary human and financial resources.	
46.06	Formulate a budget for an event. 	
46.07	Prepare a promotional plan for an event (personal, selling, advertising, publicity, sales promotion).	
46.08	Create an operational timeline of a sport, recreation, and/or entertainment event.	
46.09	Select indicators to measure success or failure rate of a sport, recreation, and/or entertainment event.	
46.10	Implement a sport, recreation, and/or entertainment event.	
46.11	Evaluate outcomes to determine if event should be retained, modified, and/or eliminated.	
46.12	Develop follow-up activities to recognize/thank participants.	
47.0	Develop a career plan for a sport, recreation, and entertainment marketing career – the student will be able to:	
47.01	Investigate sport, recreation, and entertainment marketing career opportunities at the internship, entry, mid-management, and upper-management levels.	
47.02	Describe education and training needed for a variety of sport, recreation, and entertainment marketing jobs. 	
47.03	Identify barriers to employment and strategies to overcome them. 	
47.04	Identify ways to keep up with new developments in the field of sport, recreation, and entertainment marketing. 	
47.05	Develop a plan for pursuing a specific career in sport, recreation, and entertainment marketing, including training and educational requirements, needed skills and abilities, and steps for reaching career goal. 	
47.06	Demonstrate how specific technology applications (i.e., internet, video conferencing, electronic portfolios, etc.) assist students in developing a career plan in sport, recreation, and entertainment marketing industry. 	
47.07	Demonstrate competencies required for career sustaining and mid-level management positions in the sport, recreation, and entertainment marketing field. 	
47.08	Develop forms of documentation for inclusion in a sport, recreation, and entertainment marketing career portfolio. 	
47.09	Design portfolio to reflect accrued knowledge in sport, recreation, and entertainment marketing.	
48.0	Perform critical job skills – the student will be able to:	
48.01	Apply literacy skills in technical reading, computing and calculating.	
48.02	Perform tasks as outlined in the individualized job performance skills plan.	
48.03	Maintain relevant employment documents.	
48.04	Sustain mentoring relationships in the workplace.	
48.05	Communicate in business settings by listening, writing, speaking and presenting with professional demeanor.	
48.06	Collaborate, communicate and interact utilizing technology.	
48.07	Offer alternative suggestions or solutions rather than simply rejecting others ideas.	
48.08	Contribute to team efforts by fulfilling responsibilities and valuing diversity.	
48.09	Explore networking opportunities through professional associations.	
48.10	Exercise proper judgment in decision making.	
48.11	Adapt to changing organizational environments with flexibility.	
48.12	Build a career portfolio reflecting experiences and skills gained during the internship.	
49.0	Display professional work habits – the student will be able to:	
49.01	Report as expected, on time, appropriately dressed and groomed and ready to work. 	
49.02	Create a positive professional image through proper introductions, eye contact, and a firm handshake.	
49.03	Model acceptable work habits and conduct in the workplace as defined by company policy.	
49.04	Complete and follow through on tasks and take initiative as warranted.	
49.05	Respond to internal and external customers’ needs and concerns.	
49.06	Practice business etiquette and social sensitivity in face to face interaction, on the telephone and the internet.	
49.07	Build bridges between conflicting attitudes and ways of thinking.	
50.0	Demonstrate ethical behavior – the student will be able to:	
50.01	Compare business activities to professional standards.	
50.02	Show empathy, respect and support for others.	
50.03	Value confidentiality and privacy.	
50.04	Recognize sexually and culturally inappropriate behaviors.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students.

Career and Technical Student Organization (CTSO)

Collegiate DECA - Delta Epsilon Chi is the intercurricular career and technical student organization(s) providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  

Cooperative Training – OJT

On-the-job training is appropriate but not required for this program.  Whenever offered, the rules, guidelines, and requirements specified in the OJT framework apply. 

Basic Skills (if applicable)

In PSAV programs offered for 450 hours or more, in accordance with Rule 6A-10.040, F.A.C., the minimum basic skills grade levels required for postsecondary adult career and technical students to complete this program are:  Mathematics 9, Language 9, and Reading 9.  These grade level numbers correspond to a grade equivalent score obtained on a state designated basic skills examination.  

Adult students with disabilities, as defined in Section 1004.02(7), Florida Statutes, may be exempted from meeting the Basic Skills requirements (Rule 6A-10.040).  Students served in exceptional student education (except gifted) as defined in s. 1003.01(3)(a), F.S., may also be exempted from meeting the Basic Skills requirement.  Each school district and Florida College must adopt a policy addressing procedures for exempting eligible students with disabilities from the Basic Skills requirement as permitted in Section 1004.91(3), F.S.

Students who possess a college degree at the Associate of Applied Science level or higher; who have completed or are exempt from the college entry-level examination; or who have passed a state, national, or industry licensure exam are exempt from meeting the Basic Skills requirement (Rule 6A-10.040, F.A.C.)  Exemptions from state, national or industry licensure are limited to the certifications listed on the Basic Skills and Licensure Exemption List which may be accessed from the CTE Program Resources page.

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.

Note: postsecondary curriculum and regulated secondary programs cannot be modified.

Additional Resources

For additional information regarding articulation agreements, Bright Futures Scholarships, Fine Arts/Practical Arts Credit and Equivalent Mathematics and Equally Rigorous Science Courses please refer to:
http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml