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 Assessment & School Performance (ASP) 

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Changing or Canceling Your Registration Online

You may submit an online request to change or cancel your registration, regardless of your registration method (mailing an application or registering online).

There is no fee for changing or canceling your registration online, and you may change your registration more than once. However, payment may be required when processing certain changes (e.g., changing from a less-expensive test to a more-expensive test; changing from a Regular to a Supplemental Administration). After requesting a change, you must wait 48 hours before requesting an additional change.

Your request must be submitted at least 30 calendar days before a Regular Administration date or 15 calendar days before a Supplemental Administration date. NOTE: Calendar days include holidays and weekends.

To request registration changes online, complete the following steps:

  • Go to www.fl.nesinc.com and select "Confirm or Modify Registration."
  • Log in by following the instructions provided.
  • Request the appropriate changes to your registration.
  • If payment is required, enter your credit card information when prompted.
  • Submit your request by the appropriate deadline.

Changing or Cancelling Your Registration by Mail

You may request to change or cancel your registration by mail regardless of your registration method (mailing an application or registering online). Please note the following guidelines:

  • A letter stating the request must be received at least 30 calendar days before a Regular Admission date or 15 calendar days before a Supplemental Administration date. NOTE: Calendar days include holidays and weekends.
  • To change a test, your letter must state (1) the test you are registered for and (2) what test you would prefer. If the test you are requesting is not offered at the site you are registered for, you will be assigned the nearest possible test site.
  • To change a test site, your letter must state (1) the test site you are registered for and (2) the test site you prefer. Note that the test site you prefer may not have space available or may not offer the test you want to take. In such a case, a transfer to your requested site will not be possible.
  • Address your inquires to:
FTCE/FELE Program
National Evaluation Systems
P.O. Box 660
Amherst, MA 01004-9018

To speak to a customer service representative with questions about changing or canceling your registration, please call (413) 256-2893 and select option 9.

Next FTCE Item: Retake Registration