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Assessment & School Performance (ASP)

 

 Assessment & School Performance (ASP) 

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Florida Educational Leadership Examination (FELE)

Questions About the FELE?

Visit www.fl.nesinc.com or call (413) 256-2893 7 a.m.–7 p.m., Mon.–Sat. To speak to a customer service representative, press option 9. Customer service is our top priority!

Requests for Refunds or Transfers

A refund of your test fees is available provided that your request to cancel a registration is received at least 24 hours before a computer-based testing appointment, 30 calendar days before a Regular Administration date, or 15 calendar days before a Supplemental Administration date. You may submit your request online to cancel a computer-based or paper-based testing registration by selecting “Confirm or Modify Registration.” For paper-based testing registrations, you may also request a refund by mail. Send a letter stating your request to the FTCE/FELE program office at the address provided below. Late charges, emergency registration payments, and Supplemental Administration charges cannot be refunded.

You may receive a refund if you register for the same paper-based test for two consecutive test administrations and pass the test at the first test administration, providing the score report date for the first administration is after the regular registration deadline for the next administration. To receive a refund for the second administration (because you already passed the test), submit a written request and state in your letter the reason you are requesting a refund. The letter must be received at the FTCE/FELE program office no later than 30 calendar days after the mailing of the score reports for the first administration that you passed.

Refunds will not be offered for any other conditions.

Transfers

If you fail to take, retake, or complete a test for which you are registered on a scheduled test date, no fees or charges will be refunded; however, there are two conditions under which a test registration may be transferred to a subsequent administration:
  • illness or injury of the examinee, or a member of the examinee’s immediate family, that prevents the examinee from taking the test; or
  • death of a member of the examinee’s immediate family within 15 days before the test date.

The term immediate family is defined as the examinee’s spouse and the grandparents, parents, brothers, sisters, children, and grandchildren of both the examinee and the spouse.

To request a transfer, send the following to the FTCE/FELE program office at the address listed:

  • A letter stating the reason you were prevented from taking the test and
  • In the case of illness or injury, a signed letter attesting to the illness or injury from a medical doctor, physician’s assistant, or nurse practitioner on official letterhead stationery. Letters written on prescription forms are not acceptable; however, “return to work” authorization letters are acceptable. or
  • In the case of a death, a dated newspaper obituary or a dated funeral program stating your relationship to the deceased

The letter and the documentation of illness, injury, or death must be received in the FTCE/FELE program office within 30 calendar days (including weekends and holidays) after the missed test date.

Mail

Regular Delivery:

FTCE/FELE
Evaluation Systems
Pearson
P.O.Box 660
Amherst, MA 01004-9018

Overnight Delivery :

FTCE/FELE Program
Evaluation Systems
Pearson
300 Venture Way
Hadley, MA 01035
(413)256-2893