Computer-Based Testing

FTCE/FELE Questions?

To register or to obtain specific information, visit or call FTCE/FELE Customer Service toll-free at 866-613-3281 8 a.m.–6 p.m., Mon.– Fri., excluding holidays. (The Automated Information System is available by phone 24 hours daily.)

Computer-Based Testing

The FTCE and FELE are offered on computer at flexible times and locations throughout the year. Minimal computer skills are required to complete the computer-based tests. You need to be comfortable with a Windows environment and with using a mouse, including clicking, double-clicking, dragging, scrolling, and typing an essay.

Information about computer-based tests currently available is posted on the FTCE/FELE contractor website.

For a list of computer-based testing locations, a current list of tests available, or to register, please visit the FTCE/FELE contractor website at

At the Test Center. After being seated for your computer-based test, you will complete a tutorial before taking the actual test. The tutorial demonstrates how to move from question to question, how to mark and change answers, and how to go back and review previously answered or skipped questions. If the test you are taking includes a recorded component or a performance component, you will be shown how these questions will be presented and how to record your responses during the actual test. You will be provided with a pencil and note paper for use during the test. For certain tests, you will also be provided with a calculator.

Score Reporting. At the conclusion of your test, you will receive your unofficial score results for the multiple-choice questions. If you took a test with a performance component, you will receive proof of testing that documents your completion of the test. In addition, your unofficial pass/fail status will be available online. You will receive your official score report in the mail. Please note that unofficial score reports may not be available for newly revised tests; refer to the score report delays webpage for more information.

If you do not pass the test or if you attend a score verification session, you must wait 31 days before retaking the test.

For information on registration, fees, payment information, refunds, requesting accommodations, tests currently available, and a list of testing locations, please visit the FTCE/FELE contractor website at For additional information, please contact FTCE/FELE Customer Service at (413) 256-2893.

Note: Registration for tests on computer is ONLY available online at