Module E: Workplace Skills

Many employers have been asked over the years to list the most important skills and characteristics they look for when hiring new employees. Among the more common answers are good communication skills, positive attitude, and the ability to be dependable, punctual, and responsible. Personal characteristics which are important include dressing properly, being polite, and displaying self-confidence. Employers have identified the personal qualities and skills that are needed to be successful in the workplace. The estimated number of class periods needed to cover the activities in these lesson plans would be three class periods. These qualities and skills include:

  • Self awareness – in relation to interests, abilities, values, and skills
  • Career awareness – knowing what career opportunities exist and what is required to pursue them
  • Career decision- making skills
  • Team-working
  • Problem - solving
  • Presentation skills
  • Ability to learn new ways of doing things
  • Job search skills including resume writing, preparing job applications, and interviewing

Lesson Plans

14. Attitude Counts (PDF)

15. Teamwork (PDF)

16. The Toothpick Factory (PDF)


  • Attitude - The way you think, feel, and act. You can have positive and negative attitudes.
  • Career Management Skills – These skills include identifying  your values, skills, interests, passions, goals, and connecting to careers, having adequate self-esteem to take charge of our career planning and decision-making, understanding how work effects lifestyle, and understanding how continuous learning impacts job opportunities.
  • Conflict Resolution – Actions that include confronting the conflict or problem, communicating with the other person or group, and deciding an acceptable outcome.
  • Interpersonal Skills – how you get along with others. It may involve responding appropriately to the needs, feelings, and capabilities of different people in different situations; being tactful, compassionate and sensitive; and treating others with respect.
  • Personality traits - the qualities and characteristics that shape a person's unique character and identity.
  • Soft Skills - desirable qualities of employment that do not depend on knowledge: they include common sense, listening, the ability to deal with people, and a positive, flexible attitude.
  • Time Management – choosing how to spend one’s time and creating a schedule for one’s choices. Deciding when to do homework and study, preparing for a test, going to school, and planning activities after school and the weekend require time management skills.
  • Work ethic - usually associated with people who work hard and do a good job.
  • Glossary in PDF format (PDF)