Please mark the applicable box
and send your comments to our office:

1. Employee was courteous, professional and fair in responding.
   1:    2:    3:    4:    5:   

2. Employee was knowledgeable, accurate and provided quality response.
   1:    2:    3:    4:    5:   

3. Employee responded within a reasonable timeframe.
   1:    2:    3:    4:    5:   

4. Employee represented the Department's value of quality, efficient services.  
   1:    2:    3:    4:    5:   

5. Overall rating of employee in responding to customer need(s).
   1:    2:    3:    4:    5: